--- description: New Relic : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: New Relic - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de la performance des applications](/directory/30208/application-performance-management-software/software) > [New Relic](/software/118128/new-relic) # New Relic Canonical: https://fr.capterra.ca/software/118128/new-relic Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/118128/new-relic?page=2) > L'analytique logicielle de New Relic offre des informations et une visibilité sur les performances des applications, l'expérience client et le succès de l'entreprise. > > Conclusion : 195 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise New Relic? Les petites comme les grandes entreprises axées sur la qualité de l'expérience client, la réussite commerciale, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 195 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: New Relic - **Fondé**: 2008 ## Contexte commercial - **À partir de**: 10,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Chine, Inde, Irlande, Japon, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, Singapour, Suède, États-Unis ## Fonctionnalités - Alertes de seuil - Alertes/Notifications - Alerts/Escalation - Analyse de logs - Analyse de requêtes - Analyse de réseau - Analyse des causes profondes - Analyse des performances - Analyse prédictive - Automatisation des processus et flux de travail - Collecte des journaux - Contrôles/Permissions d'accès - Débogage - Déploiement continu - Détection d'anomalies - Environnement de développement intégré - Fonction de glisser-déposer - Gestion des flux de travail - Gestion des incidents - Gestion des performances - Gestion des ressources - Gestion des tâches - Gestion du déploiement - Gestionnaire de base - Interface graphique - Intégration continue - Journaux des événements - Mesure des performances - Monitoring - Monitoring réseau - Outils de collaboration - Outils de diagnostic - Piste d'audit - Prise en charge de plusieurs langues - Protocole de gestion de réseau simple (SNMP) - Rapports d'incidents - Rapports de disponibilité - Rapports et analyses - Real-Time Monitoring - Recherche/Filtre - Suivi de la bande passante - Suivi des performances - Surveillance IT - Sécurité des données - Tableau de bord - Tableau de bord d'activités - Tableau de bord personnalisable - Tests de disponibilité - Third-Party Integrations - Visualisation de données ... et 4 fonctionnalités supplémentaires ## Intégrations (144 au total) - AWS AppSync - AWS CloudFormation - AWS CloudTrail - AWS Elastic Beanstalk - AWS Glue - AWS Identity and Access Management (IAM) - AWS IoT - AWS Lambda - AWS Personal Health Dashboard - AWS Step Functions - AlertOps - Amazon API Gateway - Amazon CloudFront - Amazon Connect - Amazon DocumentDB ... et 129 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de la performance des applications](https://fr.capterra.ca/directory/30208/application-performance-management-software/software) ## Catégories connexes - [Logiciels de la performance des applications](https://fr.capterra.ca/directory/30208/application-performance-management-software/software) - [Logiciels de monitoring website](https://fr.capterra.ca/directory/10021/website-monitoring/software) - [Logiciels de gestion de serveurs](https://fr.capterra.ca/directory/10019/server-management/software) - [Outils de gestion réseau](https://fr.capterra.ca/directory/32713/server-monitoring/software) - [Outils ALM (Application Lifecycle Management)](https://fr.capterra.ca/directory/30525/application-lifecycle-management/software) ## Logiciels similaires 1. [ManageEngine Applications Manager](https://fr.capterra.ca/software/172323/manageengine-applications-manager) — 4.6/5 (256 reviews) 2. [Site24x7](https://fr.capterra.ca/software/168192/site24x7) — 4.7/5 (344 reviews) 3. [Datadog](https://fr.capterra.ca/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews) 4. [ManageEngine OpManager](https://fr.capterra.ca/software/168854/manageengine-opmanager) — 4.5/5 (260 reviews) 5. [PRTG](https://fr.capterra.ca/software/21581/prtg-network-monitor) — 4.6/5 (254 reviews) ## Avis ### "Does a very comprehensive job of monitoring." — 5.0/5 > **Ash** | *29 septembre 2025* | Médias de diffusion | Taux de recommandation : 8.0/10 > > **Avantages**: Its very comprehensive with many options and senarios available for monitoring performance and speed. > > **Inconvénients**: Some of the monitoring options are hard to setup. Some options have a higher learning curve and require more intergration into your application. > > Overall its a value and makes monitoring much easier with a wide variaty of options and metrics. I have it connected to Ops Genie as well for a full solution ----- ### "New Relic like a pro" — 5.0/5 > **Satish** | *26 mai 2025* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Its Visual representation is very easy to understand. All monitoring features are included like APM, Brower, synthetic, Infra monitoring. > > **Inconvénients**: New feature which is Ask AI is not giving solutions real time. It only provides data respective to new relic documents. > > Its very powerful monitoring. It has capacity to monitor massive amount of data. In our organization we are monitoring nearly about 1000 servers. ----- ### "Worse each year" — 2.0/5 > **Dylan** | *7 novembre 2020* | Internet | Taux de recommandation : 3.0/10 > > **Avantages**: Has monitoring specific to the programming languages and database servers that we use > > **Inconvénients**: Cost is extremely high compared to the value of the service being provided. Many of the features can be found on other platforms for free or cheap. The designers and developers are clearly bad or mediocre. Entire platform is wrought with bugs and decisions about UI and configuration that make no sense and do not actually help the users of the product. They have done multiple revamps of the UI, which I am actually totally fine with in general because I am happy to learn new things, but they simply have not been improvements. Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work. Even lowest tier email support apparently requires paying more than $2000 per year. I was legitimately astounded when I discovered this. I already pay through the nose for this software, and when I tried to file a support request they informed me I had to post in the community. Really??? $2000 per year isn't enough to respond to one measly email support request? I give email support for free for all of my customers, even ones who don't pay, because I legitimately want to make my products as good as possible. > > I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now. Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less value and no innovation. Meanwhile, many other companies provide many of their features with higher quality and for free. I've recently switched some things to AWS and other services because they are cheaper and more reliable. ----- ### "New Relic can do anything but is hard to get going with" — 4.0/5 > **Utilisateur vérifié** | *21 août 2025* | Services et technologies de l'information | Taux de recommandation : 5.0/10 > > **Avantages**: New Relic is a very expansive product that can do so so much. It really can cover the capabilities of multiple other products. > > **Inconvénients**: I found it very hard and complicated to get started without training. I found I got lost in the UI often and the terminology was confusing. It took a lot of training to figure out how to use it properly. > > I have used New Relic since 2016 but only in the last few years I set up the product and used it more extensively. ----- ### "Great tool for quickly monitoring performance across your infrastructure" — 4.0/5 > **Mark** | *23 octobre 2025* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: New Relic is great for quickly seeing trends and changes across databases and applications. It is easy to identify problems with performance or load and quickly get to the root cause or at least a step in the right direction to help solve your problem with your infrastructure. It can also be customised to pull in the relevant information. > > **Inconvénients**: We did not find many drawbacks with New Relic aside from the cost which is a little high, it does exactly what it says in and a straightforward way while allowing for customisation. > > Overall,New Relic is easy to use straight off the bat, it can be easily integrated with other solutions and has easy to setup thresholds to provide alerting to the relevant people and teams. ----- Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/118128/new-relic?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/118128/new-relic) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées