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Description de New Relic

New Relic fournit une solution de surveillance des performances des applications de niveau entreprise à laquelle des millions d’ingénieurs font confiance dans le monde entier. Adaptée aux opérations à grande échelle, la plateforme fournit des informations en temps réel et des données sur les tendances afin d’optimiser les performances des logiciels, garantissant ainsi la résilience et des expériences client exceptionnelles. Donnez à votre équipe d’ingénierie d’entreprise les moyens d’agir avec la plateforme tout-en-un de New Relic pour favoriser l’innovation et l’efficacité dans les environnements logiciels exigeants d’aujourd’hui.

Qui utilise New Relic?

Les petites comme les grandes entreprises axées sur la qualité de l'expérience client, la réussite commerciale, etc.

New Relic Logiciel - 1
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New Relic Logiciel - 4

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New Relic

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur New Relic

Note moyenne

Note globale
4,5
Simplicité d’utilisation
4,2
Service client
4,2
Fonctionnalités
4,5
Rapport qualité-prix
4,0

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
63%
4
29%
3
6%
2
1%
1
1%
Ibrahima Sory
2 (Guinée)
Télécommunications, Travailleur autonome
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Il est vivement recommandé d'avoir utilisé

5,0 il y a 2 ans

Commentaires : Ya pas de problème !

Avantages :

Le produit est très facile à utiliser,son efficacité !

Inconvénients :

L'intégration avec vos processus de métier existant !

Arjun
Arjun
Founder (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Seamless APM Setup and Heroku Integration

5,0 il y a 2 ans

Commentaires : I went from having no APM solution to having a full-fledged monitoring system in mere minutes. New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's performance almost instantly. I mean, seriously, you can't beat that kind of efficiency.

Avantages :

Setting up New Relic for my application was a walk in the park. With just a few clicks and some configuration, I was able to get the APM goodness flowing. And the integration with Heroku? Oh boy, it couldn't have been smoother. New Relic and Heroku make a dream team, providing valuable insights into application performance without any hassle or headache.

Inconvénients :

let's talk about the UI. It's functional, no doubt, but it could use a bit of a facelift to enhance the user experience. A simpler and more intuitive interface would make navigating through the various monitoring features a joy. New Relic, take note: a clean and user-friendly UI can go a long way in keeping us users engaged and productive.

Daniel
Daniel
Technical Lead (R.-U.)
Utilisateur LinkedIn vérifié
Assurance, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

A Great Observability platform

4,0 il y a 2 ans

Avantages :

We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use the synthetics to monitor our website's performance and availability.after going through a POC trial of using the tool we were very happy with the results and decided to do a 2 year deal with New Relic as it will help with our introduction and roll out of microservices.

Inconvénients :

Some of the UI could be improved compared to the competitors to display information. Also the synthetics editors on other sites are slightly better with the ability to record what you want the synthetic to do rather than writing all the code yourself.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Alternatives envisagées :

UI/UX and Pricing models have improved but deployment is a nightmare

3,0 il y a 2 ans

Commentaires : We had evaluated NewRelic several years ago but the product was too complex and unstable. At the time, pricing had also became very complex and it was hard to predict how much you would pay. We were excited to give it another try, and were happily surprised by the improvements, both in terms of pricing transparency and UI/UX (only if you use the "new" design though). However, once we started the deployment, and despite the fact we were having a very simple infrastructure (Linux + PHP + MySQL + Node), it became a nightmare. The agent installation was buggy, multiple services were not discovered properly. We had to install the MySQL agent manually, and the step-by-step guide was outdated. After a successful installation, we still did not receive any MySQL-related data. After all these headaches, we decided to part ways with NewRelic, but then discovered you cannot actually close your account online. Instead, you have to go through a knowledge-base, and kindly ask assistance from a moderator (e.g. you don't even have access to a Support ticket system). Our understanding is that NewRelic did their best to revamp their product but they are suffering from 10 years of product additions/modifications and most likely the only way to resolve that would be for them to start a brand new product from scratch or acquire a smaller player in the space who gets it.

Avantages :

- Clearer and unified pricing, easier to understand than other platforms - "Clean" UI if you use their new design

Inconvénients :

- Deployment was a total nightmare - Documentation is not up-to-date - Can't close your Account nor reach out to Support to do so - Uninstall guide is incomplete and actually messed up with our systems

Javier
Project Manager (Espagne)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great tool for systems monitoring

4,0 il y a 4 mois

Commentaires : Overall, our experience once set-up is good. Some services were difficult to set-up, but now everything works as intended. New relic is a powerful observability tool.

Avantages :

Ths software has tons of features to monitor almost any possible tech stack. It has been improved overt time, as previously it had an overcomplicated UX/UI.

Inconvénients :

Set-up can be tricky sometimes for determined services, and also, it can become quickly expensive if you need more than the free tier, which can make it difficult for SMB's to adopt it.

Leon
Managing Director (Pays-Bas)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Great tool for tracking the performance and health of our platform

5,0 il y a 4 ans

Commentaires : I am using the web interface and the app multiple times a day to quickly see how the application is performing. The notifications in case of disruptions are convenient and very helpful.

Avantages :

It's clean and simple to setup and gives a great dashboard which helps get a quick overview of the performance of our SaaS application.

Inconvénients :

When using multiple modules on a bigger infrastructure it can get quite expensive. However we only use the basic version which gives us all the info we need.

Jonathan
Jonathan
Designer (É.-U.)
Utilisateur LinkedIn vérifié
Design, Travailleur autonome
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

New Relic Offers Simple-to-Set-Up Server Monitoring

5,0 il y a 5 ans

Commentaires : New Relic is a great product/service that is extremely powerful and easy to use. They even have iOS/Android apps to stay up-to-date on server stats while away from your desk.

Avantages :

I love how easy it was to get the New Relic agent installed on my Digital Ocean server. Within minutes it was piping in data to their dashboard.

Inconvénients :

Making sense of the mountain of data is challenging. It takes time and effort to figure out what all the data means and how it can be useful to your organization. It is well worth the effort though.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

One of the Best monitoring tool

5,0 l’année dernière

Commentaires : It is great tool for both monitoring and alertingLogs feature is also greatWe are using the full new relic with logs, apm, etc...

Avantages :

Alerts and notification can be set upLog can be queried Easily with NRQL and Grok can be used to filter logsData visualisation differently (lines, pie charts, graph, area, etc...)APM is greatTransaction time has specifics suchas PHP, database, external calls which helps in identifying issuesThere's also a stack trace for code which helps in identifying problematic codeBrowser analysis is available

Inconvénients :

I have not found anything to dislike about New Relic

Keith
Project Manager (É.-U.)
E-learning, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good tool for project management

5,0 il y a 9 mois

Commentaires : I have been able to manage my company's projects with ease.

Avantages :

What a great tool! I love the user interface as it is so friendly. The pricing is also cheap. It requires so less training.

Inconvénients :

It is working great. I have no issues using this tool.

Allyson
Senior staff engineer (Allemagne)
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Performance Monitoring Paradigm

5,0 il y a 9 mois

Avantages :

I noticed a sudden increase in response times for one of my application endpoints. With New Relic, I was able to drill down into the root cause, discovering that it was due to a database query that needed optimization.

Inconvénients :

I least liked about New Relic is its pricing structure, which can be complex to understand and may become expensive as my monitoring needs grow.

Ryan
Developer (Indonésie)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Stack Monitoring Made Easy

5,0 il y a 10 mois

Avantages :

New Relic provides me an easy way to monitor my entire stack from the backend to the frontend websites. This way, I can know if there are any bugs or services which can be optimized.

Inconvénients :

The setup deployment was quite confusing at start, since I have to use a lot of custom configurations and try around a bit.

Happy
Software Engineer (Inde)
Services et technologies de l'information, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Best full stack observability tool

5,0 il y a 2 ans

Commentaires : One of the best tool I have came across.

Avantages :

Best Things About New Relic:Application Performance Monitoring (APM)Infrastructure MonitoringReal-Time InsightsEnd-to-End VisibilityAlerting and NotificationsIntegration and CompatibilityData Visualization and DashboardsScalability and FlexibilityInsightful Reports and AnalyticsDevOps Collaboration

Inconvénients :

Limited Free PlanData Retention PoliciesSupport Response TimesIntegration Limitations

Ankita
Software Engineer (Inde)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

New Relic An Observability Tool

5,0 l’année dernière

Avantages :

Some services like APM, Browser Monitoring ,Alerts and AI are some services which I really like about the New Relic.

Inconvénients :

That it is costly and New Relic's documentation is not up to date.

Mahipal Singh
Software Engineer (Inde)
Services et technologies de l'information, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

New Relic One Review

5,0 il y a 3 ans

Commentaires : With the help of the Real-Time Monitoring feature, we keep our business application online.

Avantages :

Real-time monitoring and application performance management are the best feature which I like most in this application. With the help of Real-Time monitoring, the team will get informed by the system if anything goes wrong in the system like the system down. So, the team can quickly fix the issue and make the system online. Application Performance management helps developers to know where they have to focus in the system to make the system more efficient, reliable and scalable.

Inconvénients :

As of now, I don't have anything which I don't like in this software. We keep exploring the available functionality in the New Relic.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Best Application monitoring tool around !!

5,0 il y a 4 ans

Avantages :

Ease of use is the best feature about this tool, you can get started with very minimal training. Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance. Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.

Inconvénients :

The licensing is per node, whcih makes it expensive to turn it on non-prod infra. I hope this changes in future.

Evert
Manager Product Development (Pays-Bas)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Nice monitoring tool with extensive analysis options.

5,0 il y a 3 ans

Avantages :

It is possible to do a in depth analysis in case of a performance problem in our software. This saves us time and we are able to deliver the solution to our users faster. Afterwards we can monitor based on data if the solution actually works.

Inconvénients :

Pretty steap pricing model if you want your developers to use most of the features.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Internet, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

An Admins Dream

5,0 il y a 6 ans

Avantages :

The easy to use interface is one of my favorite parts, especially from administrators point of view. -From the user page, you can quickly see who has or has not accepted an invitation (those who haven't have their email *starred-out*). -On that same screen, you can see when someone was last active and understand who is/isn't utilizing the tool regularly. -Creating "teams"/"projects" in incredibly simple. -When adding new users, you see a capabilities preview which is AWESOME (and keeps me from making mistakes).

Inconvénients :

When looking at the definitions for ad-on roles, I wish they had a hover feature instead of having to click on a link that opens a new window. Not a huge complaint but it would be nice if it was all on one screen to keep from switching back and forth.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Divertissement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

New Relic Review

5,0 il y a 6 ans

Avantages :

Perfect for staying on top of your software and monitoring everything going on with your application and code. Easy setup with AWS, alerts if ever major errors, and logs all errors to specific areas of your codebase.

Inconvénients :

User permissions were a bit of an issue for us for a little while but we ended up resolving. Setup was easy for the most part, but it still took a little more time than expected.

Niraj
Product Specialist (Inde)
Événementiel, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Simple and intuitive tool with necessary insights for any application

4,0 il y a 7 ans

Avantages :

Gives simple and detailed performance insights for each part of your application or environment and that too in real-time! Great that it highlights errors and issues down to the line number in the code. Makes the job really simple to troubleshoot and fix issues. Setting up timely email to get updates about the performance is a good feature for managers to have.

Inconvénients :

The paid version is too expensive for a medium scale startup like us. It may be worthwhile when looking to scale things up to a great extent. Also the tool may be overwhelming for a new user since it provides loads of information at once. For the free user there's no one to give an onboarding tour or a demo, so that may turn off some new joinees.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A great product

5,0 il y a 4 ans

Commentaires : My experience with this product is amazing and I would definitely recommend it.

Avantages :

This product is very easy to integrate with your application and is very easily customizable as well. You can monitor the application health, latency, memory used and so much more and also customize the dashboard according to your needs.

Inconvénients :

It is a bit confusing to learn and adapt to it in the starting but once you get the hang of it, it's an amazing product.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Profile your app in production

5,0 il y a 6 ans

Avantages :

NewRelic makes it very easy to profile your app in production without affecting the app performance. Sometimes, some performance related issues only occur in a specific environment and it is hard to find them in development environment. With NewRelic it is not only possible to detect performance related issues but also pin point the exact location in your code that is responsible for that issue. Their other popular service is NewRelic Servers which make it easy to monitor overall server performance.

Inconvénients :

Too pricey for small teams and startups.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best Devops Tool

4,0 il y a 3 ans

Avantages :

Best Incident Management, regular enhancement in optimizing of tools and good server monitoring facility.

Inconvénients :

Higher cost, log management is not efficient and less user friendly.

kalaiselvan
Integration Engineer (É.-U.)
Logiciels, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

New Relic Review

4,0 il y a 5 ans

Commentaires : Overall, it is a good monitoring system to identify the bottle necks on the systems effectively.

Avantages :

New Relic can be used to monitor system performance effectively in the enterprise systems. It gives better visibility on number of API Hits with Success and Failure Counts. It helps to have the centralized monitoring systems for all the servers, processors and API's. we can set up a prompt alert for the SLA failure on the performance of any API's or Processors. Data visualization on the success and error rate shows the clear picture on the performance.

Inconvénients :

Licensing is too expensive. Some time page hangs up and we need to reload the page. It focus only on the software's. would like to have hardware performance monitoring.

Michael
Michael
Lead Desk Technician (É.-U.)
Utilisateur LinkedIn vérifié
Automobile, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

New Relic for Monitoring

5,0 il y a 6 ans

Avantages :

I LOVE how easy New Relic is for monitoring my system performance. Specifically the Insights portion of the software. For those of us that are non-technical, it is easy to set up a custom dashboard to show me graphs of the information I need to know at a moment's notice.

Inconvénients :

I am part of the team that monitors the traffic rather than connects everything. As a result, I have zero dislikes about the software, but am not tied to the back end processes.

Arpit
Arpit
SDET (Singapour)
Utilisateur LinkedIn vérifié
Logiciels
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Powerful application monitoring tool

5,0 il y a 7 ans

Commentaires : I have used this application to track my application status on production. It gives us a deep insight as to what is happening around with the application.

Avantages :

You can track your application real time using the tool. You can check the errors, load distribution, response time and almost everything that you are concerned about the application that is live on production. You can deep dive in to the sluggish SQL queries and find out the culprit. You can track your application all the way from QA environment to Production if you have integrated New relic on all those servers. It is very powerful and helps you in keeping the application in production up and running smoothly.

Inconvénients :

The price. Price is something which can be improved. It is very expensive and the evaluation period is also not sufficient.