--- description: New Relic : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: New Relic - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de la performance des applications](/directory/30208/application-performance-management-software/software) > [New Relic](/software/118128/new-relic) # New Relic Canonical: https://fr.capterra.ca/software/118128/new-relic Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/118128/new-relic?page=2) > L'analytique logicielle de New Relic offre des informations et une visibilité sur les performances des applications, l'expérience client et le succès de l'entreprise. > > Conclusion : 198 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise New Relic? Les petites comme les grandes entreprises axées sur la qualité de l'expérience client, la réussite commerciale, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 198 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: New Relic - **Entreprise fondée en**: 2008 ## Contexte commercial - **À partir de**: 10,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Chine, Inde, Irlande, Japon, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, Singapour, Suède, États-Unis ## Fonctionnalités - API - Alertes de seuil - Alertes/Notifications - Alerts/Escalation - Analyse de logs - Analyse de requêtes - Analyse de réseau - Analyse des causes profondes - Analyse des performances - Analyse prédictive - Collecte des journaux - Contrôles/Permissions d'accès - Débogage - Dépannage - Déploiement continu - Détection d'anomalies - Environnement de développement intégré - Fonction de glisser-déposer - Gestion des flux de travail - Gestion des incidents - Gestion des performances - Gestion des ressources - Gestion des tâches - Interface graphique - Intégration continue - Journaux des événements - Mesure des performances - Monitoring réseau - Outils de collaboration - Outils de diagnostic - Piste d'audit - Prise en charge de plusieurs langues - Protocole de gestion de réseau simple (SNMP) - Rapports d'incidents - Rapports de disponibilité - Rapports et analyses - Rapports et statistiques - Real-Time Monitoring - Recherche/Filtre - Suivi de la bande passante - Suivi des performances - Surveillance IT - Sécurité des données - Tableau de bord - Tableau de bord d'activités - Tableau de bord personnalisable - Tests de disponibilité - Third-Party Integrations - Visualisation de données - Workflow Automation ... et 4 fonctionnalités supplémentaires ## Intégrations (143 au total) - AWS AppSync - AWS CloudFormation - AWS CloudTrail - AWS Elastic Beanstalk - AWS Glue - AWS Identity and Access Management (IAM) - AWS IoT - AWS Lambda - AWS Personal Health Dashboard - AWS Step Functions - AlertOps - Amazon API Gateway - Amazon CloudFront - Amazon Connect - Amazon DocumentDB ... et 128 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de la performance des applications](https://fr.capterra.ca/directory/30208/application-performance-management-software/software) ## Catégories connexes - [Logiciels de la performance des applications](https://fr.capterra.ca/directory/30208/application-performance-management-software/software) - [Logiciels de monitoring website](https://fr.capterra.ca/directory/10021/website-monitoring/software) - [Logiciels de gestion de serveurs](https://fr.capterra.ca/directory/10019/server-management/software) - [Outils de gestion réseau](https://fr.capterra.ca/directory/32713/server-monitoring/software) - [Outils ALM (Application Lifecycle Management)](https://fr.capterra.ca/directory/30525/application-lifecycle-management/software) ## Logiciels similaires 1. [Site24x7](https://fr.capterra.ca/software/168192/site24x7) — 4.7/5 (374 reviews) 2. [N-central](https://fr.capterra.ca/software/13803/n-central) — 4.2/5 (253 reviews) 3. [ManageEngine Applications Manager](https://fr.capterra.ca/software/172323/manageengine-applications-manager) — 4.6/5 (267 reviews) 4. [ManageEngine OpManager](https://fr.capterra.ca/software/168854/manageengine-opmanager) — 4.6/5 (323 reviews) 5. [Datadog](https://fr.capterra.ca/software/135453/datadog-cloud-monitoring) — 4.6/5 (367 reviews) ## Avis ### "Does a very comprehensive job of monitoring." — 5.0/5 > **Ash** | *29 septembre 2025* | Médias de diffusion | Taux de recommandation : 8.0/10 > > **Avantages**: Its very comprehensive with many options and senarios available for monitoring performance and speed. > > **Inconvénients**: Some of the monitoring options are hard to setup. Some options have a higher learning curve and require more intergration into your application. > > Overall its a value and makes monitoring much easier with a wide variaty of options and metrics. I have it connected to Ops Genie as well for a full solution ----- ### "New Relic can do anything but is hard to get going with" — 4.0/5 > **Utilisateur vérifié** | *21 août 2025* | Services et technologies de l'information | Taux de recommandation : 5.0/10 > > **Avantages**: New Relic is a very expansive product that can do so so much. It really can cover the capabilities of multiple other products. > > **Inconvénients**: I found it very hard and complicated to get started without training. I found I got lost in the UI often and the terminology was confusing. It took a lot of training to figure out how to use it properly. > > I have used New Relic since 2016 but only in the last few years I set up the product and used it more extensively. ----- ### "good monitoring tool easy to use freindly user interface" — 4.0/5 > **Lorenzo** | *29 juin 2026* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: good monitoring tool that give real time notification in case of not reaching the application or the url address related to > > **Inconvénients**: One of the main downsides of New Relic is its complexity, especially for new users. The interface can feel overwhelming, with many features that require time and experience to fully understand. Pricing is another concern, as costs can quickly increase depending on usage and data ingestion, making it less predictable for smaller teams. Additionally, setting up custom dashboards and alerts can be time‑consuming and sometimes unintuitive. While the platform is powerful, occasional performance lag and delayed data updates can also impact the overall user experience, particularly when rapid troubleshooting is needed in critical production environments. > > Overall, my experience with New Relic has been very positive. It provides a comprehensive and powerful platform for monitoring applications, infrastructure, and user experience in one place. I especially appreciate the depth of insights, real-time analytics, and customizable dashboards, which make troubleshooting and performance optimization much more efficient. The alerting system is also reliable and helps quickly identify issues before they impact users. However, it does come with a learning curve, and costs can grow as usage increases. Despite these challenges, it remains a valuable tool for maintaining visibility and control over complex systems. ----- ### "Worse each year" — 2.0/5 > **Dylan** | *7 novembre 2020* | Internet | Taux de recommandation : 3.0/10 > > **Avantages**: Has monitoring specific to the programming languages and database servers that we use > > **Inconvénients**: Cost is extremely high compared to the value of the service being provided. Many of the features can be found on other platforms for free or cheap. The designers and developers are clearly bad or mediocre. Entire platform is wrought with bugs and decisions about UI and configuration that make no sense and do not actually help the users of the product. They have done multiple revamps of the UI, which I am actually totally fine with in general because I am happy to learn new things, but they simply have not been improvements. Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work. Even lowest tier email support apparently requires paying more than $2000 per year. I was legitimately astounded when I discovered this. I already pay through the nose for this software, and when I tried to file a support request they informed me I had to post in the community. Really??? $2000 per year isn't enough to respond to one measly email support request? I give email support for free for all of my customers, even ones who don't pay, because I legitimately want to make my products as good as possible. > > I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now. Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less value and no innovation. Meanwhile, many other companies provide many of their features with higher quality and for free. I've recently switched some things to AWS and other services because they are cheaper and more reliable. ----- ### "A Day in the Life with New Relic" — 5.0/5 > **Hamish** | *11 juillet 2026* | Textile | Taux de recommandation : 8.0/10 > > **Avantages**: We've found New Relic to be pretty solid for monitoring our application's performance. It's helped us catch issues before they become major problems. The dashboards are customizable and make it easy to track key metrics. We've also used the alerting features to notify us of potential issues. > > **Inconvénients**: One thing that's kind of annoying is the lack of detailed documentation for some of the more advanced features. We've had to take some time to figure out how to use certain tools, like the APM features. Not a huge deal, but it would be nice to have more resources available. > > I've had a solid experience with New Relic, regularly using it to monitor and optimize our application's performance. The tool provides a wealth of data and insights, making it easier to identify issues and implement fixes. Overall, it's been a valuable addition to our tech stack, earning a 4-star rating from me. ----- Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/118128/new-relic?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/118128/new-relic) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées