--- description: Leap Patron Management : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Leap Patron Management - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de collecte de fonds](/directory/20047/fundraising/software) > [Leap Patron Management](/software/118188/patronmanager-crm) # Leap Patron Management Canonical: https://fr.capterra.ca/software/118188/patronmanager-crm Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/118188/patronmanager-crm?page=2) > Billetterie, abonnements, collecte de fonds, e-mail marketing et collaboration du personnel, le tout sur la plateforme révolutionnaire de Salesforce. > > Conclusion : 41 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Leap Patron Management? Plus de 700 organisations artistiques, culturelles et de divertissement en direct utilisent PatronManager, principalement des orchestres symphoniques, des théâtres, des sociétés d'opéra, des compagnies de danse, des centres d'arts de la scène universitaire et des musées. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 41 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Leap Event Technology - **Pays**: Pittsburgh, É.-U. - **Fondé**: 2017 ## Contexte commercial - **À partir de**: 15 000,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Barcode/Ticket Scanning - Base de données de membres - Don récurrent - Gestion des abonnements - Gestion des bénévoles - Gestion des campagnes - Gestion des collectes de fonds - Gestion des contacts - Gestion des donateurs - Gestion des données client - Gestion des promesses de don - Gestion des promotions - Gestion des événements - Logiciels CRM (gestion de la relation client) - Rapports et statistiques - Sièges réservés ## Ressources d'aide - FAQ/forums - Base de connaissances - Chat/Clavardage ## Category - [Logiciels de collecte de fonds](https://fr.capterra.ca/directory/20047/fundraising/software) ## Catégories connexes - [Logiciels de collecte de fonds](https://fr.capterra.ca/directory/20047/fundraising/software) - [Systèmes de billeterie](https://fr.capterra.ca/directory/30039/ticketing/software) - [Logiciels pour OBNL (organisation à but non lucratif)](https://fr.capterra.ca/directory/30805/nonprofit/software) ## Logiciels similaires 1. [DonorPerfect](https://fr.capterra.ca/software/2698/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 2. [Engaging Networks](https://fr.capterra.ca/software/124019/engaging-networks) — 4.3/5 (13 reviews) 3. [Almabase](https://fr.capterra.ca/software/133653/almabase) — 4.7/5 (144 reviews) 4. [DonorSnap](https://fr.capterra.ca/software/97513/donorsnap) — 4.6/5 (405 reviews) 5. [GivingDNA](https://fr.capterra.ca/software/179281/givingdna) — 4.9/5 (9 reviews) ## Avis ### "350 delivered\!" — 5.0/5 > **Michael** | *8 janvier 2018* > > **Avantages**: The team at PatronTechnology is knowledgeable, collaborative, and has even helped our IT department understand and use the salesforce.com platform in new ways. We implemented nearly four years ago now, and we have very much enjoyed continuing to grow with them. PM got us that much closer to a true 360-degree view of our patrons, donors, alumni, students, parents, listeners, employees, and volunteers. Plus, it's on the Salesforce platform which means it's secure, fast, and reliable, as well as scalable and configurable. > > **Inconvénients**: Honestly, there's not much to dislike. There are a few minor aspects that I wish were more configurable for our environment, but we have workarounds for them so not a large negative impact. ----- ### "Using PatronManager has allowed us to integrate everything we do, despite having no central office." — 5.0/5 > **Utilisateur vérifié** | *11 janvier 2018* | Divertissement | Taux de recommandation : 10.0/10 > > **Avantages**: Truly an integrated CRM system that allows us to see what our members and non-members are doing. All-volunteer organization has some unique processes, and we have been able to customize PatronManager to accommodate our show attendance invitation system, for example. Also, because it's cloud-based and, once set up, most user procedures are fairly straight-forward, we've been able to decentralize a number of data management tasks. Committees manage their own data, rather than one database administrator (also volunteer) needing to be responsible for all collection and reporting. We also like the ability to clone donation forms (non-complex ones) ourselves, to customize them for specific purposes. > > **Inconvénients**: Developing reports is more challenging than many of our members can handle technically, so that remains largely the purview of a very small number of people (1-2). Implementation was generally smooth, despite some (inevitable) resistance to change. If there are multiple people qualifying donations and ticket orders, that process needs to be actively managed. Without active management, qualification can get a back-log, which (appropriately) results in temporary dupes in the system. ----- ### "PatronManager is a comprehensive CRM that lacks the ease of use that comparable programs have." — 3.0/5 > **Utilisateur vérifié** | *1 juillet 2018* | Taux de recommandation : 5.0/10 > > **Avantages**: The CRM function is a great tool. The program holds all customer data and is organized by contacts, households, etc. Users can easily search by any aspect of the customer account (name, email, phone, etc). The multiple reporting features are also very useful. > > **Inconvénients**: It is extremely frustrating that there is not an option to automatically connect online orders to an existing account. Instead, all orders must be qualified on the backend, which is an astoundingly time consuming and mundane process. For such a popular system, it is surprising that this issue persists. Additionally, the ticket sales function is not very user friendly and is extremely slow to complete. Each transaction requires multiple pages, and the web browser automatically reloads whenever a selection is changed. In addition, email addresses are required to make a sale, and the only way to get around this is very clunky and time consuming. > > It is a great way to store all customer data in a comprehensive CRM. ----- ### "User with 3 years experience" — 5.0/5 > **Richard** | *20 décembre 2017* | Musique | Taux de recommandation : 10.0/10 > > **Avantages**: This is an excellent, robust ticketing system that lets us run our entire company in Salesforce, the world's leading CRM. All our data are in one place\! > > **Inconvénients**: PatronManager has a big impact on your Salesforce instance. It will be the signature feature governing how your CRM works. While sometimes you will find this to be good and helpful, at others you'll find it can complicate development of your own Salesforce customizations. > > It lets us run our entire company in Salesforce, keeping all our data in one place\! ----- ### "Can't love it enough." — 5.0/5 > **David** | *20 décembre 2017* | Taux de recommandation : 10.0/10 > > **Avantages**: Customization. If the software doesn't have what you need out of the box, they will build something custom for you (or you can build it yourself\!) and they're always updating the software with new features to improve ease of use or give more powerful options. > > **Inconvénients**: You really do need an admin on the staff who will be in charge of maintaining the software from your side. That staff person should learn as much about the software as they can to troubleshoot minor problems in-house so you won't need their support system for small things. > > We've seen immediate increases of both ticket sales AND donation revenue. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/118188/patronmanager-crm?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/118188/patronmanager-crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées