---
description: Foothold : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Foothold - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour services sociaux](/directory/30660/human-services/software) > [Foothold](/software/118751/awards)

# Foothold

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> Logiciel de documentation électronique, de gestion de cas et de suivi des clients pour les prestataires de services axés sur la médecine comportementale et les troubles du développement.
> 
> Conclusion : 51 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Foothold?

Ce logiciel est idéal pour les centres dédiés aux troubles du développement, en particulier ceux qui proposent différents programmes liés à des services sociaux tels que la santé mentale, les troubles liés à l'abus de drogues, les problèmes de logement et la précarité de l'emploi.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 51 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Radicle Health
- **Entreprise fondée en**: 2004

## Contexte commercial

- **À partir de**: 2 000,00 $ US
- **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Confirmations/Reminders
- Conforme HIPAA
- Dossier médical informatisé et partagé
- Dossiers d'antécédents médicaux
- Facturation
- Facturation médicale
- Gestion de la conformité
- Gestion des calendriers
- Gestion des cas
- Gestion des clients
- Gestion des documents
- Gestion des dossiers patients
- Gestion des formulaires
- Gestion des patients
- Gestion des programmes
- Gestion des réclamations
- Gestion des références
- Goal Setting/Tracking
- Graphiques
- Notes de cas
- Notes sur l'évolution
- Planification
- Planification de traitement
- Planification des rendez-vous
- Prescription électronique
- Rapports et analyses
- Rapports et statistiques
- Soins gériatriques
- Suivi du temps
- Therapy Notes
- Évaluations initiales

## Intégrations (1 au total)

- Quest

## Ressources d'aide

- Service client/courriel
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels pour services sociaux](https://fr.capterra.ca/directory/30660/human-services/software)

## Catégories connexes

- [Logiciels pour services sociaux](https://fr.capterra.ca/directory/30660/human-services/software)
- [Logiciels pour psy](https://fr.capterra.ca/directory/30217/mental-health/software)
- [Logiciels d'action sociale](https://fr.capterra.ca/directory/31462/social-work-case-management/software)
- [Logiciels de gestion de dossier patient](https://fr.capterra.ca/directory/30590/patient-case-management/software)
- [Logiciels USDL (Unités de soins de longue durée)](https://fr.capterra.ca/directory/30109/long-term-care/software)

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## Avis

### "Working with Foothold has been great. Using AWARDS has made  helped us streamline documentation." — 5.0/5

> **Michael** | *4 juin 2018*
> 
> **Avantages**: The documentation,  auditing and compliance features features have been a great asset.  We are still learning how to use Billing Builder, but Foothold regularly updates their functionality.  Their report builder tools and form builder tools have also been a great asset for our organization.  Their training department is very good, with many free training sessions on their various modules, new features, etc.
> 
> **Inconvénients**: Some functions require much data entry, and this can be cumbersome. The billing builder functionality has a very large learning curve, and Foothold limits some functions to very few users such as Form Builder. Configuring Billing Builder, and completing scheduling can also be very cumbersome.

-----

### "Product Review - Foothold AWARDS" — 4.0/5

> **Nancy** | *9 mars 2020* | Psychologie | Taux de recommandation : 8.0/10
> 
> **Avantages**: This product is very easy to use for all staff; including Direct Support Professionals, Managers, Executive Leadership, and Fiscal staff.  The integration with existing business processes was a relatively smooth process. Our implementation specialist was wonderful in working with us to develop forms and adjust processes to work within AWARDS. The BillingBuilder took quite some time to set up and test because it was very different from what we had currently used, but we had sufficient support. One feature that has made a positive impact is the Reporting capabilities. Anyone, from Managers checking/signing progress notes, to Executive Leadership searching for trends, finds the ReportBuilders easy to use. Pulling data from the system has become an integral part in our efforts to improve process to increase efficiency, and satisfaction of stakeholders.
> 
> **Inconvénients**: There are a few identified areas of AWARDS that we'd like to see improved upon.&#10;One, is that we'd like a way to "turn off" the internal notification tied to the new E-Signatures Configuration for Progress Notes. Our process requires staff to sign their progress notes after review; once staff click "Save Note," the system automatically sends the notification that they have a note to review, but,  they've already signed the note. &#10;Another area that has room for improvement, is when the need arises to create a new form that is different from the current version. Many of us need to have access in several ReportBuilders to the older form, but AWARDS does not suggest "moving forms." If the form is removed from it's current holding spot (i.e. Services or Charting Timetable) and moved to a "blank" holding area, the form can be accessed via client history. We need to have older forms remain available to all licensing and regulatory agencies in our ReportBuilders.
> 
> Our overall experience with AWARDS has been positive. Our implementation specialist was wonderful, as was our temporary support person who assisted us with reviewing survey results with management. Our current support person is difficult to reach and does not reply to questions/concerns in a timely manner. We also find the HelpDesk people to be very accommodating when they can, and the new HelpDesk feature (using email) has been great so far\!

-----

### "It's okay" — 3.0/5

> **Utilisateur vérifié** | *31 août 2018* | Hôpitaux et soins de santé | Taux de recommandation : 5.0/10
> 
> **Avantages**: It's customizable, and easy enough to use the parts of that you use all the time.
> 
> **Inconvénients**: It's not intuitive. There could be more helpers to know what's in there and to be found.

-----

### "Customization, Collaboration, and Overall Utilization" — 4.0/5

> **Michele** | *20 février 2020* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10
> 
> **Avantages**: The AWARDS program affords us opportunities to build forms to capture critical data and then run reports on that data for meaningful use when communication with doctors, nurses, dieticians, and medical or behavioral specialists.  &#10;&#10;This in addition to having the ability to set up rules and parameters around progress note data entry, e-signing, and billing configurations.
> 
> **Inconvénients**: The inability to have interoperability with the NJ Depart of Human Services Department of Developmental Disabilities, and more specifically with the iRecord system.  &#10;&#10;If there were interoperability between these two programs running utilization reports would capture the data in which is impossible today.  One example: The ISP (Individual Service Plan) and SDR (Service Detail Report) in iRecord show the billable units per calendar year (or set period of time).  Having that data at our fingertips across programs and individuals in the AWARDS program would help run a report on the number of units available and the number of units utilized; resulting in a report on lost potential revenue. Currently there is a lot of data manipulation to capture the same information.  &#10;&#10;This would also assist with the ease of transferring the data from the ISP/SDR into the AWARDS program rather than manual input.
> 
> Being one of the co-chairs of a committee of community providers who utilize the AWARDS program in NJ, having the same Senior Project Manager, \[SENSITIVE CONTENT HIDDEN\]&#10;, is helpful in streamlining the overall process for all users.  We share ideas, forms, best practices, and sometimes resources.  We have partnered with \[SENSITIVE CONTENT HIDDEN\] to meet on a regular basis to discuss and/or review topics such as AWARDS updates that affect the IDD population, Medicaid updates, regulatory compliance, enhancements, etc.  Since \[SENSITIVE CONTENT HIDDEN\] works with all of us, there is ease in that no one provider agency has to explain the "Why" or "What type of data or work do you do" type questions.  We can get into the meat of an issue which helps move to a resolution faster. &#10;&#10;This partnership and experience enhances the overall experience in that there is strength in numbers and having the leverage to make changes in not only the AWARDS program, but also in overall advocacy. &#10;&#10;To the actual AWARDS program, the overall experience has been positive.  The "home" page is user friendly and intuitive.  The new format in the Service Module with Plans and Review has made the overall process of Outcome/Strategy development less stressful and reduced the steps in modification and discontinuing plans.

-----

### "So many different programs" — 4.0/5

> **Astrid** | *7 février 2020* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10
> 
> **Avantages**: I have worked at several big agencies that have a multitude of types of programs, state regulations and internal regulations that this system allows me to gather information from all on a consistent basis.  Creating reports is easy and any type can be made\! I can create reports for the board or for individual front line staff to give them feedback.  I can look at one program, subset of programs by type or all at once (homeless, veterans, DV, shelters, incidents, senior, meals on wheels, group homes, etc.)
> 
> **Inconvénients**: The system has so much more potential and while they are trying to improve each section, I wish it would be faster but not from lack of trying.  There just isn't enough time in the day.
> 
> I have had the pleasure of working with AWARDS since 2009 and any time an agency had to undergo the process of selection of an EHR, AWARDS was what was selected.  It's the best bang for your buck.  While I didn't get certified until a few years ago, it was an easy enough system that I could be an administrator for my agency and really create processes that streamlined my programs.  I didn't need to implement all programs at once or implement one module across the board, it allowed for me to plan, test, and rework things without having an external deadline.  &#10;           Most importantly, this could not have been possible without the staff at Foothold.  They took the time to explain things thoroughly, discuss potential other uses and guide me if I was stuck.  When changes were implemented because of regulations, they helped us navigate that and if they were making changes they communicated those too.  They provide the vision to all users and accept input.  Staff are knowledgeable about programming and offer more than one option of doing things in the system.  Having several options also helps with it's user friendliness, you can get to the same destination from different paths and not break anything in the system while doing so.  They have build in lots of safeguards for this too.

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