--- description: The HindSite Solution : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: The HindSite Solution - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [The HindSite Solution](/software/118903/the-hindsite-solution) # The HindSite Solution Canonical: https://fr.capterra.ca/software/118903/the-hindsite-solution Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/118903/the-hindsite-solution?page=2) > Logiciel conçu pour automatiser les processus manuels, gagner du temps et vous aider à développer votre entreprise. > > Conclusion : 29 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise The HindSite Solution? Les entreprises de services qui veulent éliminer la paperasserie. Les entreprises comptant entre cinq et 50 camions sur le terrain et qui ont besoin de planifier, de créer des itinéraires, de tirer parti d'une base de données client robuste (CRM) tout en suivant les heures de travail, les matériaux utilisés et les factures de manière transparente. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 29 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: HindSite Software - **Pays**: Saint Paul, É.-U. - **Fondé**: 2001 ## Contexte commercial - **À partir de**: 99,99 $ US - **Public cible**: 2–10, 11–50 - **Déploiement et plateformes**: Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, Mexique, États-Unis ## Fonctionnalités - Accès mobile - Base de données de clients - Base de données de contacts - Devis - Facturation - GPS - Gestion de la paie - Gestion des calendriers - Gestion des contrats/licences - Gestion des expéditions - Gestion des ordres de travail - Gestion des techniciens - Gestion des tâches - Historique des services - Planification - Planification de la maintenance - Planification des rendez-vous - Recouvrement des paiements sur le terrain - Routage ## Ressources d'aide - Chat/Clavardage ## Category - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) ## Catégories connexes - [Logiciels de paysagisme](https://fr.capterra.ca/directory/20004/landscape/software) - [Logiciels CVC](https://fr.capterra.ca/directory/30107/hvac/software) - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) ## Logiciels similaires 1. [Kickserv](https://fr.capterra.ca/software/122541/kickserv) — 4.4/5 (387 reviews) 2. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [Commusoft](https://fr.capterra.ca/software/189894/commusoft) — 4.7/5 (209 reviews) 4. [Housecall Pro](https://fr.capterra.ca/software/140363/housecall-pro) — 4.7/5 (2737 reviews) 5. [ServiceTitan](https://fr.capterra.ca/software/150053/servicetitan) — 4.3/5 (325 reviews) ## Avis ### "Saves time for both technicians and office staff." — 5.0/5 > **Cate** | *14 janvier 2015* > > This software has the ability for technicians to web sync while in the field. This means if the office changes the schedule they can see the changes. Also if the tech is running ahead or behind of schedule there is real time updates and then can be adjusted saving tons of time and definitely money. The developers are constantly improving the software by updating reporting features or adding programs such as Hindsite Connect. Having the ability to email customers confirmations and marketing material directly from the software will save time since we will not have to export and sort the information in another program. ----- ### "Hindsite Great for Service Related Industries" — 4.0/5 > **Trena** | *6 décembre 2011* > > **Avantages**: The biggest PRO I think HindSite offers is the CUSTOM REPORTS - you can pull just about any report needed for about any situation for any data captured. Another favorite feature is ADD-A-NOTE. This lets you attach a note to the customer (ie. calls made to or received from) and keeps it with that contact. SPECIAL NEEDS is an amazing feature for the office personnel to allow them quick information about a customer such as "HIS name is Kelly, HERS is Jean" or "Must pay past due balance prior to scheduling next service". Then there's PDA SPECIAL NEEDS is great for service technicians. It's a special 'pop-up message' that appears as they time in to a job and allows us to warn technicians for items such as Dogs, warranty void, or other items that only pertain to that particular customer. REMINDERS is another one of my favorite features for tasks you don't want to forget for the future. HISTORY keeps all data at your fingertips for all services rendered. There are MANY more benefits too\! > > **Inconvénients**: If you want to review work schedules from a past dates, you will only be able to view the data that exists with current employees who are licensed. All of the data for each customer still exists in the HISTORY, its just that you cannot expect all the appointments to be in a screen where you can view the schedule as it was from a past date. The exception to this would be if you retain the same staff/licenses. Moving appointments or changing from one date to another is very easy - sometimes too easy. If you're not careful it's possible to accidently relocate a scheduled appointment to a date or time that wasn't intended. > > We contiue to be grateful for all the details that Hindsite has allowed us to manage for our business. Our customers also find GREAT value in the fact that they can call the office and get highly detailed answers from office staff very quickly and efficiently (thanks to the HISTORY feature). As an office administrator, scheduling multiple technicians for multiple services (estimates, repairs, installations etc.) has become MUCH easier with HindSite Software. Using HindSite software in conjunction with a mapping software allows us to schedule appointments much more efficiently by location, eliminating a great deal of drive time. Many service related industries can benefit from HindSite. If you're IN to details, HindSite is the program for your business. There are many ways to track time records for employees and several mapping features that are sure to be helpful. ----- ### "HindSite Solution product review" — 1.0/5 > **Nathan** | *18 mars 2022* | Équipements publics | Taux de recommandation : 0.0/10 > > **Avantages**: Inventory pull down. But didn't like the overall experience with Hindsite > > **Inconvénients**: Lack of customer support. They charge a fee if you need help. > > Horrible. \[SENSITIVE CONTENT\] the sales rep lied to have us sign on.Never said $500 onboarbing fee us paying for onboarding ----- ### "Quite frankly, I couldn't imagine doing my job without this software. It is a must have for service" — 4.0/5 > **Doc** | *20 septembre 2017* | Taux de recommandation : 8.0/10 > > **Avantages**: The support staff is phenomenal, they are always helpful and informative, and are never afraid to admit if they need help from a superior. I have had great experiences with every level of personnel they have. The software itself is very thorough, almost overwhelming, without a little direction. The ease of scheduling and ability to customize to your own specific requirements is great, and the integration with QuickBooks makes invoicing mostly a breeze. The contracts and marketing aspects which tie everything together really make it a must have for any service based company, especially in their industry-specific niche. Keeping track of parts \& products for billing and inventory is SO easy. > > **Inconvénients**: Not cloud or web-based: lose power at the office, and the mobile techs can be at a loss. So many options and features make development a little slow, and tweaking existing products to perfection is can be hampered by new feature additions. Sometimes contract labor conversions to QuickBooks invoicing can be glitchy. > > Overall my experience has been great. The staff and HindSite really support their product to the best of their abilities, and their attitude makes the small nuances in the software easy to overlook. ----- ### "Hindsite Software is the BEST service business solution" — 5.0/5 > **Paul** | *1 décembre 2011* > > **Avantages**: Ability to websync service tech. invoices from the field back to the office in real time. Has great lightning fast connection with quickbooks software. No more double data entry for the office. Everything from parts to labor to service plans are entered by our technicians in the field using a droid phone or netbooks and there data is sent back to our office via the web in seconds. We click one button and the invoices are already done in quickbooks. They are emailed out the same day from our office. It has done away with paper invoices at our office. No more squinting and trying to read your technicians chicken scratches which is suppose to pass as handwriting. Has fantastic search query ability. I can search the Hindsite database by phone, address, first or last name or any other field in the database. The database functionality is fantastic. Easily export data files to excel for an email broadcast or voice phone broadcast. Hindsite has revolutionized our business\!\!\!\!\! > > **Inconvénients**: None that I can think of. It is a terrific product and I am a raving fan\! > > I rate Hindsite as an A+ product. It is sensational in how it functions and there customer support is beyond tremendous\! There is always a learning curve with any new software but our office manager and myself picked it up very quickly. We manage over 4,500 customers. My office manager has said he will quit if I ever quit using Hindsite. It is that good\! ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/118903/the-hindsite-solution?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/118903/the-hindsite-solution) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées