---
description: Infor OS : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Infor OS - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils BI (Business intelligence)](/directory/23/business-intelligence/software) > [Infor OS](/software/119914/birst)

# Infor OS

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> Birst enterprise BI offre la rapidité, le libre-service et l'agilité aux employés se trouvant en première ligne.
> 
> Conclusion : 52 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Infor OS?

Tous les secteurs d'activité. Entreprises dont le chiffre d'affaires annuel est supérieur à 500 millions de dollars.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.1/5** | 52 Avis |
| Simplicité | 4.0/5 | D'après l'ensemble des avis |
| Support client | 4.2/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Infor
- **Entreprise fondée en**: 2014

## Contexte commercial

- **À partir de**: 100 000,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, coréen, danois, espagnol, néerlandais, portugais
- **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Corée du Sud, Inde, Italie, Japon, Pologne, Royaume-Uni, Russie, Singapour, Taïwan, Tchéquie, États-Unis

##  Fonctionnalités

- API
- Accès mobile
- Analyse prédictive
- Analyse visuelle
- Analytique Big Data
- Benchmarking
- Connecteurs de données
- Création de tableaux de bord
- Data discovery
- Découverte en images
- ETL (Extract Transform Load)
- Extraction de données
- Fonction de glisser-déposer
- Gestion des données
- Importation et exportation de données
- Intelligence artificielle et apprentissage automatique
- Intégration de données
- Mappage de données
- Mesure des performances
- Modélisation et simulation
- Outils d'analyse de données
- Outils de collaboration
- Préparation des données en libre-service
- Prévision
- Publishing/Sharing
- Rapports ad hoc
- Rapports et analyses
- Rapports et statistiques
- Rapports interactifs
- Rapports personnalisables
- Real-Time Analytics
- Recherche/Filtre
- Scheduled/Automated Reports
- Suivi des indicateurs clés de performance
- Synchronisation de données
- Tableau de bord
- Tableau de bord d'activités
- Tableau de bord personnalisable
- Visualisation de données

## Intégrations (2 au total)

- Microsoft Excel
- Tableau

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Outils BI (Business intelligence)](https://fr.capterra.ca/directory/23/business-intelligence/software)

## Catégories connexes

- [Outils BI (Business intelligence)](https://fr.capterra.ca/directory/23/business-intelligence/software)
- [Outils de reporting](https://fr.capterra.ca/directory/30053/reporting/software)
- [Outils de data visualisation](https://fr.capterra.ca/directory/30696/data-visualization/software)
- [Logiciels d'analyse prédictive](https://fr.capterra.ca/directory/30945/predictive-analytics/software)
- [Logiciels de préparation des données](https://fr.capterra.ca/directory/32747/data-preparation/software)

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## Avis

### "FPL" — 4.0/5

> **Sean** | *23 septembre 2019* | Produits alimentaires | Taux de recommandation : 8.0/10
> 
> **Avantages**: Ease of use for users as well as as easy management for system administrators.
> 
> **Inconvénients**: Speed of accessing and pulling data on live reports.
> 
> Our biggest issue with Birst with users is the speed of accessing and displaying data in report. Overall, Birst is a great reporting tool that makes it easier for IT department to create / deploy new reports.

-----

### "Practical Reporting Engine" — 4.0/5

> **Mahir** | *21 octobre 2022* | Services et technologies de l'information | Taux de recommandation : 5.0/10
> 
> **Avantages**: Infor OS is very very intuitive and informative. It's AI and machine learning capacity is incredibly awesome and very very useful to take business decisions ahead of time.
> 
> **Inconvénients**: Everything was fine but it's quite pricey to maintain and also the learning curve to get the hang of the application may take longer.
> 
> Overall experience was good, however we didn't continue using this platform for long because of their inadequate customer support.

-----

### "Birst OEM appliance client building software for insurance" — 3.5/5

> **Adam** | *10 août 2016* | Logiciels | Taux de recommandation : 8.0/10
> 
> **Avantages**: Birst is a tool that is very flexible and has a UI offering that is very platform independent. They also have designed their product to follow the Kimball methodology for dimensional modeling which helps make the tool easier to understand if you are a seasoned dimensional modeler. They are visibly investing in innovations that are meeting or exceeding the needs of BI Community (Angular, iOS/Android apps, end-user data blending.) They have a very fast development team and release new functionality sometimes quicker than we expect.&#10;&#10;Birst staff and leadership know us by our first names. They do try to build a relationship with their clients and not treat you like an accounting revenue stream. Their community is closed but very tight.
> 
> **Inconvénients**: Being on the cutting edge, sometimes features don't work as advertised at first. It's usually a good thing to wait for a few maintenance releases after a new major release comes out if you have an appliance. &#10;&#10;On the support front, they need not be so quick to recommend that you upgrade to the next release to address a defect, especially if it isn't due out for a few weeks. Sometimes it feels like rely on their community too much to help keep the ship going.&#10;&#10;Being an application born in the cloud, there are some unpolished processes that appliance customers need to learn to get things to work from time to time.&#10;&#10;Birst is growing and they are ramping up new staff all the time. If you don't feel you're getting the best answer to your question, you need to sometimes push them to get it.

-----

### "Efficient Analytical System" — 4.0/5

> **Aninda** | *21 octobre 2022* | Services et technologies de l'information | Taux de recommandation : 8.0/10
> 
> **Avantages**: It was a pleasure to use this application and this has plethora of data warehousing features. Business decisions come at ease when you use this application.
> 
> **Inconvénients**: At times we found the application isn't that user friendly and quite complex to use. If you don't understand how it's features work well, then you wouldn't be able to reap the benefits of using this application at all.
> 
> It was intimidating to start with however once we got the hang of it, it was great and proved to be a great tool for our business operation.

-----

### "Tons of Features, Fantastic Support, Frustrating omissions of basic development functionality." — 4.0/5

> **Eric** | *5 juin 2018* | Organisme social ou civique | Taux de recommandation : 6.0/10
> 
> **Avantages**: Dragging and dropping reports are easy - provided the requirements are easy. Star and Snowflake, import data or Live connect. There are easy ways and more complex ways to process data. Fantastic support and community. BQL (Think Birst Metadata SQL) is flexible and powerful. API is easy to use and can write scripts to automate common functions.&#10;&#10;Troubleshooting Reports is made easier by a part of the Admin tool that lets you see the BQL and resulting SQL query. You can find the problems very easy.
> 
> **Inconvénients**: This list is long, but not everything is a big problem, more an annoyance that makes what should be easy/common things difficult.&#10;1. Copy/Paste of Objects is impossible. Imagine your dashboard, you create a button, get the shape exactly as you like it, set the shadow just right and are ready to use it. Now you need 5 more just like it. Unfortunately, you can't use Copy/Paste...you have to build EVERY object by hand from scratch. They do not allow you to pull the XML and do the copy/paste that way. It's not just the buttons, it is everything. It makes development take many times longer than it needs to be.&#10;&#10;2. Dashboards can be copied, but it will not also copy the embedded reports. You need to make copies of the reports separately and then manually associate them with the copied Dashboard. Again, this copy/paste is BASIC functionality simply not available in Birst. &#10;&#10;3. They still use FLASH for the Admin screens - this includes the data model. Also, only one person can be in the admin tool at a time. If you need to make changes to the data model and do some work on user security and add some custom subject areas, you need to make 3 copies of the space and so the work separately, then use the commands like the one below in order to copy your work to another space. It is not intuitive and it is easy to use the wrong variable and overwrite all the work someone else was doing.&#10;copyspace 7e32c981-9c92-4ee7-9a3b-a396017a531f 3cfbdcfe-6675-4b24-8e72-ef930c799e90 copy spacesettings.xml;settings-basic;settings-membership;settings-permissions;color-palettes;custom-subject-areas;SavedExpressions.xml;DrillMaps.xml;dashboardstyles;connectors&#10;&#10;4. Some admin functions are incompatible with each other, but there is no way to know that outside of breaking your environment and then being told not to do that in the future. There is no way a casual user can use the Admin tool. It takes extensive training. For instance, you cant use the GUI Data Model (Data Flow) creator and refine it with the "Manage Sources" admin screen. That will break the space without throwing an error. You have to use the "Manage Local Sources" screen when using the Data Flow GUI. It can get very confusing especially for new users.&#10;&#10;5. Sometimes you can pinpoint a HEX Color, in other cases, you have only a choice between 5 predetermined colors. Sometimes you have a choice of 5 fonts, in others you only have an opportunity to make the predetermined font larger or smaller. Most times, your options are so limited, it is better to turn the function off. &#10;&#10;6. To go along with 5, you do have the option to use Designer that gives you a pixel perfect layout, but it still has significant limitations and requires extensive training.&#10;&#10;7. If you have requirements for ADA approved readability, you will not be able to have nice looking reports because the fonts are Small/Med/Large and everything will have scrollbars, etc.
> 
> It may seem like we don't like the tool, but it is very good. The cons are mostly pain felt by the developers. End users will not notice an issue. Make sure you know that your end users will not be able to create any complex reports easily. BQL is very useful but there is no way a non-Developer will be able to just pick it up and go. A lot of these issues may be resolved in 2018...especially the egregious use of the defunct Flash technology.&#10;&#10;The tool does so many things that we use it exclusively to do everything from data modelling, report creation , security, dashboards, etc. And you cannot overstate the importance of their terrific customer support - especially the Birst Community. So the Cons is a long list of relatively minor quibbles. yur developers will grumble, but overall, it is an excellent tool.

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