--- description: My LiveChat : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: My LiveChat - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de chat (clavardage)](/directory/30797/live-chat/software) > [My LiveChat](/software/120249/my-livechat) # My LiveChat Canonical: https://fr.capterra.ca/software/120249/my-livechat Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/120249/my-livechat?page=2) > Solution de chat en direct simple, rapide et très conviviale. > > Conclusion : 13 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 13 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: CuteSoft Components - **Entreprise fondée en**: 2003 ## Contexte commercial - **À partir de**: 99,00 $ - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Pays disponibles**: Canada ## Fonctionnalités - Accès mobile - Autoresponders - Clavardage proactif - Messagerie client en temps réel - Rapports et analyses - Relevé et historique des chats - Stratégie de marque personnalisable - Transferts/Routage ## Ressources d'aide - Support 24/7 (réponse directe) ## Category - [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software) ## Logiciels similaires 1. [WhatsApp](https://fr.capterra.ca/software/180345/whatsapp) — 4.7/5 (16359 reviews) 2. [Slack](https://fr.capterra.ca/software/135003/slack) — 4.7/5 (24103 reviews) 3. [LiveChat](https://fr.capterra.ca/software/62194/livechat) — 4.6/5 (1723 reviews) 4. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1781 reviews) 5. [Tidio](https://fr.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews) ## Avis ### "Affordable Option for Live Chat" — 5.0/5 > **Md Sazzad** | *6 février 2022* | Génie mécanique ou industriel | Taux de recommandation : 8.0/10 > > **Avantages**: MyLiveChat is a powerful, yet easy-to-use live chat tool for your website that actually increases conversions. It has a nice balance of features, the service is reliable, and its customer support teams are extremely responsive to any inquiries. When you keep your chatbox on the side it's easier to get back onto it when you need to, so you can spend more time talking with clients. The customized messages for before and after chatting can be set up to match any language of your choosing. If English is the default on your server, you can still change the wording to use French or Spanish. > > **Inconvénients**: There are a few things about the UI design of the app that make it difficult to use. If you have a lot of people signed up, the company will only allow a certain number in at the same time. > > Some features needed to improve to make this live chat more user-friendly. ----- ### "Determined Live Chat Approach" — 5.0/5 > **Nickis** | *6 mai 2024* | Loisirs, voyage et tourisme | Taux de recommandation : 9.0/10 > > **Avantages**: My LiveChat has made chatting swift, and there are remarkable response team from the app. > > **Inconvénients**: My LiveChat has all inclusive measures in making live communication solid. ----- ### "No Training or Support, Rude Customer Service" — 2.0/5 > **Utilisateur vérifié** | *6 août 2019* | Services financiers | Taux de recommandation : 0.0/10 > > **Avantages**: It's a cheap, easy-to-implement solution to provide a chat function on our website. > > **Inconvénients**: There is no "bot" function with the option for automatic replies when employees are away. The software isn't very self-explanatory for new users, and to quote their customer support team, they "do not offer any training." > > We have repeatedly requested training and assistance to get our team up to speed on how to use this product and been told by customer support that there is nothing they can do to help us since they do not offer training. We've requested to speak to someone on the phone and been told that they do not offer phone support. We've requested to speak with a manager and been provided an email address for some representative and he has not replied to two of our emails over the last three weeks. When we returned to the chat function on the site to alert customer support of this, they were extremely rude and unhelpful. ----- ### "An amazing way to connect with clients\!" — 5.0/5 > **Utilisateur vérifié** | *19 mai 2018* > > **Avantages**: Mylivechat is simply the best chat software you can find. It enables me to not only greet clients as they enter my website but to work with them as well. > > **Inconvénients**: It could use a slight update in aesthetics but is so user friendly that doesn't really matter. It works very well for me\! ----- ### "Best tool to use for real time chat" — 4.0/5 > **John** | *24 mai 2021* | Services financiers | Taux de recommandation : 8.0/10 > > **Avantages**: The tool has the feature of chatting with my customers at a real time and thus enables me to run well my company > > **Inconvénients**: Truly the tool has many features that satisfy my needs to run by business thus i can only recommend it > > The tool my livechat is helping me since i discovered it as now i can communicate easily with my customers ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/120249/my-livechat?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/120249/my-livechat) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Données structurées