--- description: FieldAware : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FieldAware - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [FieldAware](/software/120648/fieldaware) # FieldAware Canonical: https://fr.capterra.ca/software/120648/fieldaware Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/120648/fieldaware?page=2) > Ce logiciel basé sur le cloud et conçu pour une utilisation mobile, propose puissance, facilité d'utilisation et flexibilité totale pour une meilleure gestion des interventions. > > Conclusion : 74 utilisateurs lui ont donné la note de **3.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise FieldAware? FieldAware convient aux entreprises de maintenance sur site de toutes tailles et de tous les secteurs d'activité. Toutes les entreprises ayant des agents sur le terrain proposant des services à distance à des clients, peuvent bénéficier de cette solution. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.5/5** | 74 Avis | | Simplicité | 3.6/5 | D'après l'ensemble des avis | | Support client | 3.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: GPS Insight - **Pays**: Scottsdale, É.-U. - **Entreprise fondée en**: 2004 ## Contexte commercial - **À partir de**: 70,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, français, irlandais - **Pays disponibles**: Australie, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Application mobile - Barcode/Ticket Scanning - Base de données de contacts - Catalogue de services - Devis - Facturation - GPS - Gestion de la conformité - Gestion de la disponibilité - Gestion des billets - Gestion des calendriers - Gestion des clients - Gestion des connaissances - Gestion des contrats/licences - Gestion des documents - Gestion des dossiers patients - Gestion des employés - Gestion des expéditions - Gestion des factures - Gestion des flux de travail - Gestion des ordres de travail - Gestion des ressources - Gestion des stocks - Gestion des techniciens - Gestion des tâches - Gestion des tâches - Géolocalisation - Historique des clients - Historique des services - Importation et exportation de données - Logiciels CRM (gestion de la relation client) - Maintenance préventive - Planification - Rapports et statistiques - Real-Time Updates - Recouvrement des paiements sur le terrain - Routage - Réservation en ligne - Signature électronique - Stockage de documents - Suivi de l'inventaire - Suivi des activités - Suivi des tâches - Suivi du temps - Suivi du temps en ligne - Third-Party Integrations - Traitement des paiements - Visualisation de données ... et 10 fonctionnalités supplémentaires ## Intégrations (5 au total) - CBOS - NetSuite - QuickBooks Online Advanced - Salesforce Sales Cloud - Xero ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) - [Logiciels d'automatisation](https://fr.capterra.ca/directory/16/professional-services-automation/software) - [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software) - [Logiciels de gestion des déchets](https://fr.capterra.ca/directory/10045/waste-management/software) - [Logiciels de paysagisme](https://fr.capterra.ca/directory/20004/landscape/software) ## Logiciels similaires 1. [BuildOps](https://fr.capterra.ca/software/194155/buildops) — 4.4/5 (177 reviews) 2. [Service Fusion](https://fr.capterra.ca/software/135788/service-fusion) — 4.3/5 (308 reviews) 3. [Housecall Pro](https://fr.capterra.ca/software/140363/housecall-pro) — 4.7/5 (2748 reviews) 4. [ServiceWorks](https://fr.capterra.ca/software/183679/serviceworks) — 3.6/5 (115 reviews) 5. [ServiceBridge](https://fr.capterra.ca/software/1071897/ServiceBridge) — 4.6/5 (5 reviews) ## Avis ### "FieldAware makes it easy to manage field crews" — 5.0/5 > **Davina** | *20 août 2019* | Construction | Taux de recommandation : 9.0/10 > > **Avantages**: FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick. > > **Inconvénients**: I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment. > > Overall we now easily dispatch field techs, export/import time sheets into our time payroll system, and can locate associates for a more efficient mid-day dispatch. ----- ### "FieldAware your friendly companion" — 5.0/5 > **Jade Anthony** | *16 janvier 2025* | Design | Taux de recommandation : 10.0/10 > > **Avantages**: There are many features on this software and it is very easy to access. > > **Inconvénients**: So far so good, there is nothing that I least like. ----- ### "until recent we've had no support" — 2.0/5 > **Shelley** | *15 août 2017* | Automatisation industrielle | Taux de recommandation : 2.0/10 > > **Avantages**: Concept is good ease of access, app appears user friendly for the technicians. requires big changes > > **Inconvénients**: • Reports are not very readable • Appear too condensed • Hard to decipher headings from reports. • The name of the Task needs to perhaps be a different font to the description Logo appearing Blurry The reports are printing out with half the task on one page and half the task on another when there are attachments; we need our reports to be more streamlined and clearer for our clients to read. There are too many dark lines, box lines and shaded areas in the reports. Will there be an option for print preview. we don’t have the option to delete a task. How can we or FieldAware staff set up an automatically generated notification email being sent to the administrators (office based) that notifies us when a job has been closed out on the field? There is nothing to advise a job has been completed and ready for invoicing and reporting. When a Job is Completed in the Field it will be synced back to office, but there is no notification feature. Where do you see Add Fields? Additional Fields are Custom Fields which I outlined above. If you are on a Page and see Additional Fields with a White Plus inside a Green Circle, click the Circle to show you all available Additional Fields which can be added to that page. You may not want some Additional Fields to appear for example. What I’m chasing is an area that doesn’t show up on the report where both myself and the techs can write information that is specifically for the tech and the office not the customer. The device fonts don’t appear to be universal either, when I try to change detail in PDF it states the current font is not available. Can you advise on how this can be amended? As the reports don’t look professional with different fonts now. > > unfortunately it doesn't help us do what we would like to do with the report side ----- ### "Great after recent improvements" — 4.0/5 > **Utilisateur vérifié** | *27 novembre 2018* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely. Now is a lot less clunky to use and now does background syncs so jobs and be completed and you can browse your next jobs, before you had to wait for the completed job to sync on a sync screen. It lays out clearly what lies ahead for the day or the week. Also great little features like calling the customer though the app and the passthrough to google maps feature. > > **Inconvénients**: Fieldaware seemed to have ironed out all my cons about the app. Keep up the good work guys\! > > At first I was disapointed, as said above after the recent updates it has now turned into a fantastoc product which is great, easy and smooth to use daily\! ----- ### "FieldAware Product, Services, and Applications" — 5.0/5 > **Lance** | *3 septembre 2014* | Restaurants > > **Avantages**: Excellent Technical Support Immediate Followup ( since Sept. 2013, the average return call from Field Aware Support was 15 minutes\!-) Program Dept. Outstanding- will help create the system specific to our business Continuous Upgrading the system > > **Inconvénients**: If parts are requested,and the task is marked, should be able to send email to office- otherwise we have to have someone review all the pending jobs.Make a mistake a "delete" a a job, it is forever lost in the clouds\! Business Works compatible\> > > We have been in business for over 39 years; before Field Aware, our techs and service agents utilized paper work orders and emails to forward pictures and parts requests.We averaged +300 "paper work orders a week\!" In June, 2013, we research numerous companies that offer electronic "paperless" work orders, asset/parts management, invoicing, job site history, pictures attached to each job, etc. Field Aware was absolutely the best choice among all the companies we spoke to- and the best R.O.I. than any others\! ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/120648/fieldaware?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/120648/fieldaware) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées