--- description: TeamDynamix : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TeamDynamix - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de projets](/directory/30002/project-management/software) > [TeamDynamix](/software/121317/teamdynamix) # TeamDynamix Canonical: https://fr.capterra.ca/software/121317/teamdynamix Page : 1/8\ Suivant: [Page suivante](https://fr.capterra.ca/software/121317/teamdynamix?page=2) > TeamDynamix est une plateforme ITSM et PPM sans code avec intégration et automatisation. > > Conclusion : 170 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise TeamDynamix? Les entreprises à la recherche d'une plateforme hautement flexible avec un faible coût administratif ; configurable sans code avec une couche d'intégration et d'automatisation de l'entreprise. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 170 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: TeamDynamix - **Pays**: Columbus, É.-U. - **Entreprise fondée en**: 2001 ## Contexte commercial - **À partir de**: 1,00 $ US - **Public cible**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - API - Alertes/Notifications - Alerts/Escalation - Aperçu de Gantt/du calendrier - Asset Lifecycle Management - Automatisation des processus d'affaires - Autorisations basées sur les rôles - Communication multicanal - Compte rendu et suivi de projet - Configuration des workflows - Enquêtes et feedback - Fonction de glisser-déposer - Gestion de la base de connaissances - Gestion de la configuration - Gestion des accords de service - Gestion des audits - Gestion des billets - Gestion des changements - Gestion des connaissances - Gestion des contrats/licences - Gestion des données - Gestion des flux de travail - Gestion des incidents - Gestion des portefeuilles - Gestion des problèmes - Gestion des problèmes - Gestion des ressources - Gestion des ressources informatiques - Gestion des stocks - Gestion des tâches - Gestion des versions - Gestion du budget - Macros et réponses types - Modélisation et conception de processus - Outils de collaboration - Partage des fichiers - Planification et programmation de projets - Portail libre-service - Rapports et analyses - Routage automatisé - Sans code - Suivi des projets - Suivi des ressources - Suivi du temps et des dépenses - Suivi progression/coût - Support client - Tableau de bord - Tableau de bord d'activités - Tableau kanban - Third-Party Integrations ... et 8 fonctionnalités supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion de projets](https://fr.capterra.ca/directory/30002/project-management/software) ## Catégories connexes - [Logiciels de gestion de projets](https://fr.capterra.ca/directory/30002/project-management/software) - [Logiciels de support informatique](https://fr.capterra.ca/directory/30008/help-desk/software) - [Outils ITSM (Information Technology Service Management)](https://fr.capterra.ca/directory/30676/itsm/software) - [Outils de suivi de projet](https://fr.capterra.ca/directory/31375/project-tracking/software) - [Solutions de gestion des services informatiques](https://fr.capterra.ca/directory/30672/it-service/software) ## Logiciels similaires 1. [Freshservice](https://fr.capterra.ca/software/132997/freshservice) — 4.5/5 (751 reviews) 2. [SysAid](https://fr.capterra.ca/software/107225/sysaid) — 4.5/5 (520 reviews) 3. [ManageEngine ServiceDesk Plus](https://fr.capterra.ca/software/179501/manageengine-service-desk-plus) — 4.4/5 (233 reviews) 4. [ServiceNow](https://fr.capterra.ca/software/152871/servicenow) — 4.5/5 (350 reviews) 5. [Desk Manager](https://fr.capterra.ca/software/173025/help-desk-software) — 4.8/5 (106 reviews) ## Avis ### "Love TeamDynamix\!" — 5.0/5 > **Hilda** | *2 juin 2026* | Enseignement supérieur | Taux de recommandation : 9.0/10 > > **Avantages**: I like how organized it is. Even though it has a lot of features, everything is laid out in a very clear and structured way, which makes it easy to navigate and use without feeling overwhelming. > > **Inconvénients**: No knowledge base summary is available. The system may use AI to analyze common support tickets and assist in creating a knowledge base article based on recurring issues and patterns. > > I really like it. There is still some room for growth in terms of its capabilities, but for what I need to do right now, it works really well and meets my needs effectively. ----- ### "TDX does a fairly good job, and they listen to their users." — 3.0/5 > **Seth** | *22 mai 2023* | Gestion de l'enseignement | Taux de recommandation : 7.0/10 > > **Avantages**: They have good handle on all the basics and have a good team who seem to implement things people ask for. > > **Inconvénients**: Their API isnt the best and their asset management doesnt have a "mass delete" option > > They have been fairly responsive and good about working with us to figure out solutions. ----- ### "Robust No-Code ITSM Powerhouse" — 5.0/5 > **Daniel** | *3 juin 2026* | Enseignement supérieur | Taux de recommandation : 9.0/10 > > **Avantages**: The sheer robustness of the platform and its feature-rich, no-code architecture. It effortlessly centralizes our daily ticketing, incidents, and service tasks, providing our team with an excellent, scannable dashboard that aligns our entire operations without requiring a team of dedicated developers. > > **Inconvénients**: The significant upfront time investment required for customization. While the platform is incredibly powerful, tailoring it to mirror our organization's specific, complex workflows can feel tedious and requires substantial administrative effort to get it exactly where we need it. > > Our experience has been highly positive. TeamDynamix serves as the operational backbone for our day-to-day IT service delivery. Once the initial hurdle of customization is cleared, it delivers massive business value by accelerating resolution times, breaking down data siloes, and significantly reducing our software overhead. ----- ### "TDX Thoughts from a New TDX Admin" — 3.0/5 > **Paula** | *9 mai 2024* | Vente au détail | Taux de recommandation : 0.0/10 > > **Avantages**: Honestly, not a whole lot but this was the system in place when I started in my role so I don't really have a choice but to use it. > > **Inconvénients**: There are a lot of things I don't like. It seems like it does not have key functionality that technicians need to manage their tickets and workloads, like calendaring (ability to schedule a meeting or time on a ticket) and it shows on your TDX Calendar, nor does it sync with your Outlook calendar. All tickets come into the "Service Desk" and you need to use an automation rule to get it to the right IT team, instead of having something like a "service board" to automatically direct tickets submitted with that request form to. The system is not very intuitive to learn, and from an admin perspective, there are a lot of things that just don't make sense. For example, I can see "locations" in the admin tool, but can't edit them there; I actually have to go to the Asset Management (or CI/Asset) module and go to locations in TDNext in order to edit "locations". ----- ### "Good higher ed ITSM solution" — 4.0/5 > **Traci** | *2 juin 2026* | Enseignement supérieur | Taux de recommandation : 9.0/10 > > **Avantages**: Affordability to get started. Easy administration. Portal (client) environment easy to configure and manage. > > **Inconvénients**: No third party implementation partners to make innovation at implementation limited. This necessitates working with internal engineers or project managers. > > Satisfactory for production, usable admin KB, and customer support is responsive. I've usually received adequate solutions, some are beyond support control and are instead recommended to be submitted as "enhancement requests" ----- Page : 1/8\ Suivant: [Page suivante](https://fr.capterra.ca/software/121317/teamdynamix?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/121317/teamdynamix) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées