--- description: Opiniator : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Opiniator - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/30092/survey/software) > [Opiniator](/software/121650/opiniator) # Opiniator Canonical: https://fr.capterra.ca/software/121650/opiniator Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/121650/opiniator?page=2) > Solution d'expérience client pour un retour d'information sur place via le téléphone portable, qui permet d'éviter la défection des clients. > > Conclusion : 14 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Opiniator? Installations, attractions, soins de santé, services sur le terrain, hôtellerie, restaurants, commerce de détail, services professionnels. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 14 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Oberon3 - **Fondé**: 2009 ## Contexte commercial - **À partir de**: 40,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Bibliothèque de questions - Collecte de données multicanal - Division des questions (question branching) - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des enquêtes et sondages - Importation et exportation de données - Logique d'évitement - Modèles personnalisables - Rapports et analyses - Tableau de bord ## Ressources d'aide - Chat/Clavardage ## Category - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) ## Catégories connexes - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) - [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software) ## Logiciels similaires 1. [Jotform](https://fr.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 2. [Typeform](https://fr.capterra.ca/software/137289/typeform) — 4.7/5 (945 reviews) 3. [SurveySparrow](https://fr.capterra.ca/software/168823/surveysparrow) — 4.4/5 (121 reviews) 4. [SurveyMonkey](https://fr.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10426 reviews) 5. [Trustpilot](https://fr.capterra.ca/software/169618/trustpilot) — 4.5/5 (1202 reviews) ## Avis ### "User since 2012" — 5.0/5 > **Sandy** | *20 décembre 2018* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Meets the needs of our business: intuitive to use, flexible, continual enhancements, and uses latest technology. > > **Inconvénients**: Voice activated technology doesn't work as effective as others. This technology hasn't caught up yet. > > Primarily have used Opiniator for satisfaction surveys across multiple locations. Due to the simplicity to use and guidance from Opiniator team with our survey design, we have amazing participation rates\! We are getting constructive feedback. ----- ### "Medical Practice Patient Survey" — 4.0/5 > **Donna** | *21 avril 2017* | Conseil en gestion | Taux de recommandation : 9.0/10 > > **Avantages**: Live, real time data > > **Inconvénients**: Pulling the data we initially experienced some setbacks, this was quickly addressed > > We used the survey in a medical practice to measure our patient satisfaction scores. Due to the demographic of our patients, we provided a paper version and tablet option to complete the survey. Most patents used the tablet and found the survey very easy to navigate through. The scores were used by the Practice Management to identify areas of training and comp for employees. This was particularly helpful with multiple office locations. ----- ### "Overall OK" — 3.0/5 > **Kitra** | *20 avril 2017* > > QR codes are old news and we need better ways to engage guests. It is also confusing how to close the follow up loop and not all employees can have individual access for tracking. ----- ### "Opiniator Feedback Tool" — 5.0/5 > **AMY** | *13 décembre 2018* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Quick and easy way to gather feedback from end users. Nice use of ratings and open ended questions. > > **Inconvénients**: Previously survey results were sent in a spreadsheet, but now it's more automated and specific to each sales associate and their set of customers. > > We've had a great experience with Opiniator. The tool is user friendly and we've received excellent customer service and training. ----- ### "Excellent customer evaluation software" — 5.0/5 > **Dennis** | *13 avril 2017* | Appareils médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: I like the confidentiality of the surveys. It is very easily configured for your particular business > > **Inconvénients**: There are few cons. One was just that the information so request may not be what you want but this was fixed by the professional consultant staff at Opiniator. > > My company uses Opiniator for customer satisfaction surveys of various types. We also use them as a mechanism to measure employee satisfaction. Both have given us valuable information to make future decisions.It is easy to use and a value for the money. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/121650/opiniator?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/121650/opiniator) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées