--- description: Shop Boss : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shop Boss - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de réparation automobile](/directory/20006/auto-repair/software) > [Shop Boss](/software/121909/shop-boss-pro) # Shop Boss Canonical: https://fr.capterra.ca/software/121909/shop-boss-pro Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/121909/shop-boss-pro?page=2) > Système web de gestion d'atelier de réparation automobile : gestion des clients, des bons de réparation, des véhicules, des pièces, de la main-d'œuvre, des stocks, etc. > > Conclusion : 89 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Shop Boss? Pour les ateliers de réparation automobile situés aux États-Unis, au Canada et à Porto Rico. Les clients de l'éditeur comptent généralement entre 1 et 10 techniciens. L'éditeur propose également une version entreprise pour les magasins opérant sur plusieurs sites. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 89 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Vehlo - **Entreprise fondée en**: 2006 ## Contexte commercial - **À partir de**: 199,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Automatisation du marketing - Base de données de clients - Comptabilité - Contrôles/Permissions d'accès - Devis - Estimation - Facturation - Gestion de la communication - Gestion des flux de travail - Gestion des inspections - Gestion des pièces - Gestion des stocks - Historique des services - Logiciels CRM (gestion de la relation client) - Mesure des performances - Planification - Planification de la maintenance - Planification des rendez-vous - Planification du personnel - Point de vente (PDV) - Rapports et statistiques - Suivi des véhicules - Taux de travail ## Intégrations (15 au total) - 360 Payments - AutoFlow - AutoOps - AutoServe1 - Back Office Suite - Broadly - Kukui - Nexpart Distribution Management - Openbay Otis - PartsTech - PayPal - QuickBooks Desktop - QuickBooks Online - Steer - Venmo ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de réparation automobile](https://fr.capterra.ca/directory/20006/auto-repair/software) ## Catégories connexes - [Logiciels de réparation automobile](https://fr.capterra.ca/directory/20006/auto-repair/software) - [Logiciels de gestion atelier mécanique](https://fr.capterra.ca/directory/10050/auto-body/software) - [Logiciels pour gestion d'affaire](https://fr.capterra.ca/directory/30532/business-management/software) ## Logiciels similaires 1. 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The reporting and inventory tracking features are also very helpful. > > **Inconvénients**: Sometimes the system can be slow during peak hours, and a few advanced features could be more customizable. ----- ### "Pros and cons od shopboss" — 5.0/5 > **Utilisateur vérifié** | *26 avril 2025* | Services aux consommateurs | Taux de recommandation : 9.0/10 > > **Avantages**: easy and convinient, especifically the payment method > > **Inconvénients**: It just need to search the exact word to pop out the product that ive been looking for > > 10/10, the cons is not that big deal you just need to clear up space ----- ### "ShopBoss Review" — 4.0/5 > **Erik** | *21 octobre 2021* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: The Digital Inspections, and Texting/Emailing has really stepped up our game. > > **Inconvénients**: We were 17 year Mitchel1 users, So coming from them to ShopBoss some of the things you can and cant do seem odd. Id like to be able to change the width of some of the items in the W.I.P.. Id like to be able to change the status( Inspection,Approval,Parts,Etc..) into my own custom labels and then color code them on the W.I.P.. I dont like the operation of a recomended Repair, I prefer the Revision(From Mitchel), basically an open quote stuck to the customers vehicle profile that I can see with out having to reopen. There seems to be a lot of Re opening things. Sometimes, Rarely, But Sometimes, The cloud base can be an Issue\! It would be nice to have some sort of Server Based "imprint" or "Copy" for when there are Internet issues, either on my end or Shop Boss's end. > > Overall, First Rate and Top Notch\! Customer Support has always been on top of things. I've referred ShopBoss to 2 other Shops and Help both of them get set up and it has been super smooth both times\! Anytime me or my Crew have a problem, ShopBoss is on it\! So, that is really nice\! The system is pretty slick and does Work Nice, Dont Take my Cons as a personal insult. ----- ### "The only thing consistent with ShopBoss is it is down, and "being worked on"" — 2.0/5 > **Amanda** | *15 juin 2023* | Automobile | Taux de recommandation : 0.0/10 > > **Avantages**: When our current owner purchased the business from the previous owner, he used ShopBoss and we just carried it over since the staff was familiar with it so thats the only reason we use it. > > **Inconvénients**: The fact that it is so consistently down, or being worked on. And all we get is a sorry. Funny that the billing is NEVER down, or the ability for them to charge our cards is NEVER down. Our shop depends on this program to work for our shop to run seamlessly. However, we can't depend on that. This week so far (Thursday) it has been down twice for HOURS. The first day, we had customers waiting and our techs were in the middle of jobs when it went down, we had no way for them to pay--or even open Work Orders to see them, so the amount of people who walked out with free work is asinine. All because the program doesn't work like it is supposed to--like we pay for it to work. > > Just know we are severely disappointed. ----- ### "Enabled us to run the shop with more authority" — 5.0/5 > **Tolga** | *15 avril 2025* | Enseignement supérieur | Taux de recommandation : 10.0/10 > > **Avantages**: I appreciated the real-time view of the status of the organization through the BOSS Board where I was able to monitor things such as, technician hours, tickets and part margins. It improved the means to supervise daily results and assisted in making fast decisions which directly affect the profits of the shop. > > **Inconvénients**: One weakness found in the part ordering feature is that it does not offer order tracking for backordered goods. If one is working with multiple suppliers, it is a little irritating to update each status by the time one is busy with lots of orders especially in busy moments. ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/121909/shop-boss-pro?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/121909/shop-boss-pro) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées