--- description: iHotelier : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: iHotelier - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [iHotelier](/software/122131/ihotelier) # iHotelier Canonical: https://fr.capterra.ca/software/122131/ihotelier Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/122131/ihotelier?page=2) > Une solution de gestion de réservations et de marketing basée sur le web en un seul. > > Conclusion : 11 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise iHotelier? Hospitalité ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 11 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Amadeus - **Fondé**: 1996 ## Contexte commercial - **À partir de**: 300,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Espagne, États-Unis ## Fonctionnalités - Automatisation du marketing - Création d'itinéraires - Création de packages - Gestion de l'expérience invité - Gestion des fournisseurs - Gestion des prix - Intégration GDS et OTA - Logiciels CRM (gestion de la relation client) - Notes de réservation - Point de vente (PDV) - Réservation en ligne - Réservations de groupe - Support client - Traitement des paiements ## Ressources d'aide - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) - [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software) - [Logiciels pour tour opérateurs](https://fr.capterra.ca/directory/20033/tour-operator/software) ## Logiciels similaires 1. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Booqable](https://fr.capterra.ca/software/138689/booqable) — 4.8/5 (1126 reviews) 3. [Lodgify](https://fr.capterra.ca/software/131924/lodgify) — 4.5/5 (1282 reviews) 4. [Peek Pro](https://fr.capterra.ca/software/142459/peek-pro-tour-operator-software) — 4.7/5 (794 reviews) 5. [Eventbrite](https://fr.capterra.ca/software/114949/eventbrite) — 4.6/5 (5748 reviews) ## Avis ### "Versatility" — 4.0/5 > **Utilisateur vérifié** | *9 octobre 2018* | Hôtellerie | Taux de recommandation : 7.0/10 > > **Avantages**: It has come a long way with new features \& options\! > > **Inconvénients**: The Group functionality is lacking. We have reached out to TC many times in regards to developments within the Groups function of iHotelier. > > We have a one stop shop for all of our online reservations. It streamlines OTAs, web reservations, GDS reservations \& allows complex reporting for revenue management. ----- ### "Industry Leading Software" — 5.0/5 > **Mauricio** | *30 juillet 2024* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: iHotelier is simple and easy to use but full of important data. iHotelier makes reservation management a breeze and the customer support that comes with the product is top notch. > > **Inconvénients**: There is a lag time when receiving OTA reservations, making reservations in house or through the Booking Engine. Sometimes it it 8 seconds other times it is 1 minute. The difference in seconds is crucial to prevent overbookings. ----- ### "Lots of helpful features, would be much better is a little bit more user friendly." — 3.0/5 > **Steven** | *8 septembre 2022* | Hôtellerie | Taux de recommandation : 6.0/10 > > **Avantages**: The set up and integration team were totally professional and led us through a seamless process. They made it clear what steps to take, and were responsive queries. It was daunting to start with, but they stepped us through it with relative ease and were happy to explain things two or three times if we required them to. > > **Inconvénients**: It's back end is a bit clunky and the menus not all that easy to follow. > > It is an essential tool for an independent property. Having been a franchisee since purching our business we were fearful of losing business by going independent. iHotelier has assisted us to ensure all of our connections are in place and we have total control, and we have seen our business grow. ----- ### "Best in Class" — 5.0/5 > **Utilisateur vérifié** | *8 novembre 2022* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Ihotelier is very advanced and offers a lot of advanced features, ideal for medium and large hotels. It integrates perfectly with other Travelclick products. Ihotelier customer support is outstanding. > > **Inconvénients**: Some of the features are a little bit more complicated to understand than those of their competitors. However, once you get the hang of it it all works great. ----- ### "Helps us keep up with our competitors. Reports produce the information to price set us correctly" — 5.0/5 > **Janet** | *10 septembre 2017* > > **Avantages**: The reports that you receive will help you with making price point decisions on a day to day based from an operations standpoint . > > **Inconvénients**: Adding new users to this softer is a little confusing. Wish it was a little more user friendly. Had to call the help number to walk me through it. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/122131/ihotelier?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/122131/ihotelier) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées