--- description: CDK Global : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CDK Global - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour concessionnaires automobiles](/directory/20005/auto-dealer/software) > [CDK Global](/software/122988/cdk-global) # CDK Global Canonical: https://fr.capterra.ca/software/122988/cdk-global Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/122988/cdk-global?page=2) > Les solutions de CDK connectent les gens à la technologie en automatisant et en intégrant toutes les parties d'une concession. > > Conclusion : 210 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise CDK Global? Conçues pour les concessionnaires d'automobiles, de camions, de bateaux, de motos, d'équipements lourds et de véhicules de loisirs en Amérique du Nord. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 210 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: CDK Global - **Entreprise fondée en**: 1974 ## Contexte commercial - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, français - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Base de données de contacts - Comptabilité - Gestion des contacts - Gestion des documents - Gestion des espaces de vente - Gestion des leads - Gestion des stocks - Gestion du financement - Pour les concessionnaires automobiles - Rapports et analyses - Service clientèle - Suivi de location - Suivi des interactions ## Ressources d'aide - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour concessionnaires automobiles](https://fr.capterra.ca/directory/20005/auto-dealer/software) ## Catégories connexes - [Logiciels pour concessionnaires automobiles](https://fr.capterra.ca/directory/20005/auto-dealer/software) - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de comptabilité pour garages](https://fr.capterra.ca/directory/31296/auto-dealer-accounting/software) ## Logiciels similaires 1. [Carsforsale.com](https://fr.capterra.ca/software/178449/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://fr.capterra.ca/software/2058/deskmanager) — 4.9/5 (239 reviews) 3. [DealerCenter](https://fr.capterra.ca/software/71935/dealercenter) — 4.9/5 (1482 reviews) 4. [Autodeals](https://fr.capterra.ca/software/215208/autodeals) — 4.8/5 (15 reviews) 5. [AutoRaptor CRM](https://fr.capterra.ca/software/118844/autoraptor-crm) — 4.6/5 (273 reviews) ## Avis ### "CDK is great..If only it was more user friendly" — 5.0/5 > **Jeffrey** | *27 novembre 2023* | Automobile | Taux de recommandation : 8.0/10 > > **Avantages**: I like that CDK has many important functions that add value to our daily operations. I like the fact it serves many functions in an all in one software. > > **Inconvénients**: I wish CDK was more user friendly. On the F\&I side, be ready to train employees for weeks before being fully ready to sign a customer up. > > CDK is great, it has many features built in one single product. ----- ### "Software unmatched\!" — 4.0/5 > **ZACHARIAH** | *5 mai 2025* | Transport routier/ferroviaire | Taux de recommandation : 8.0/10 > > **Avantages**: The part look up system, it worked very well. I really enjoyed the fact that when you type just partial part of a number you were looking for, it would pull all possibilites. > > **Inconvénients**: The adjustment system, such as bin counts. When adjusting a part out of inventory, sometimes it would adjust to a negative quantity, which would throw inventory levels off. > > Great experience for the time I used CDK, it was a little difficult to learn the system at first, but once setup, it was a very smooth operation. ----- ### "Could use some improvements" — 4.0/5 > **Audra** | *7 juin 2026* | Automobile | Taux de recommandation : 6.0/10 > > **Avantages**: I like that the information I need is in one place mand that it can be used for verious things, i.e. acounting, ordering etc. > > **Inconvénients**: What I like least is that you can only search by account number, invoice or part number and not by VIN or PO, it freezes up a lot and has had issues being usable at all numerous times in the last couple years and it does not save your settings when you change them, as soon as you restart your computer it goes back to the originaly settings, even though I have hit save numerous times in each screen it does not safe. For instance when you change the inversion color from the ugly gold to a different color it will not stay. I do wonder about how secure it is however especially after it was hacked last, it made work very difficult. > > My overall experience is good. I feel there a lot of things however that can be improved and have seen them offered on other programs. ----- ### "Assistant Parts Manager" — 2.0/5 > **Austin** | *2 septembre 2025* | Transport routier/ferroviaire | Taux de recommandation : 1.0/10 > > **Avantages**: Not entirely sure if I can list something that I like the most. I have looked into other DMS systems and thus far, over the past three years, I have found that CDK is well behind the times and I can't think of anything I like the most other than I have been using it for 14 years and I know how to navigate through it. > > **Inconvénients**: Almost everything, very difficult to find things within CDK that you don't know about. Just the other day I tried to find where I could delete something out of the system, vendor codes/sources, and it took me almost an hour to figure it out even with the "launch code search" function. > > It gets the job done but with a disconnect on all sides. There are other DMS systems out there that flow much better and answer a lot of things that we need and CDK just doesn't seem to want to bring their system into the 21st century. ----- ### "Wholesale parts sales mgr" — 5.0/5 > **Anthony** | *8 juin 2026* | Automobile | Taux de recommandation : 9.0/10 > > **Avantages**: Productivity reports, sales reports, not very difficult to navigate, the ability for someone new to system to pick up quickly > > **Inconvénients**: Lack of more types of OEM sales by parts , more efficiency tracking g by departments, too much cut and pasting > > Overall it is the best system in OEM world, customer service and helpline is phenomenal and handles any tasks requests quickly ----- Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/122988/cdk-global?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/122988/cdk-global) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées