---
description: Bonterra Apricot : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bonterra Apricot - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour services sociaux](/directory/30660/human-services/software) > [Bonterra Apricot](/software/123342/bonterra-case-management)

# Bonterra Apricot

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> Apricot est une solution de gestion de dossiers sécurisée, flexible et facile à utiliser pour les organismes à but non lucratif de toutes tailles.
> 
> Conclusion : 226 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Bonterra Apricot?

Les services sociaux, programmes d'aide aux victimes, services d'aide à l'enfance et aux familles, fondations, services confessionnels, services d'aide alimentaire, services aux personnes âgées, services d'aide à l'emploi, services de développement, etc.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.2/5** | 226 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.1/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.1/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Bonterra
- **Pays**: Washington, É.-U.
- **Entreprise fondée en**: 2014

## Contexte commercial

- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, États-Unis

##  Fonctionnalités

- Base de données de membres
- Conforme HIPAA
- Gestion de la communication
- Gestion de la conformité
- Gestion des cas
- Gestion des documents
- Gestion des formulaires
- Gestion des programmes
- Gestion des rendez-vous
- Gestion des références
- Goal Setting/Tracking
- Logiciels CRM (gestion de la relation client)
- Notes de cas
- Planification
- Portail libre-service
- Rapports et analyses
- Rapports et statistiques
- Suivi du temps
- Tableau de bord d'activités

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels pour services sociaux](https://fr.capterra.ca/directory/30660/human-services/software)

## Catégories connexes

- [Logiciels pour services sociaux](https://fr.capterra.ca/directory/30660/human-services/software)
- [Logiciels pour OBNL (organisation à but non lucratif)](https://fr.capterra.ca/directory/30805/nonprofit/software)
- [Logiciels pour l'administration](https://fr.capterra.ca/directory/20048/government/software)
- [Logiciels d'action sociale](https://fr.capterra.ca/directory/31462/social-work-case-management/software)
- [Logiciels pour psy](https://fr.capterra.ca/directory/30217/mental-health/software)

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3. [Donorbox](https://fr.capterra.ca/software/156860/donorbox) — 4.8/5 (625 reviews)
4. [Givebutter](https://fr.capterra.ca/software/172048/givebutter) — 4.8/5 (872 reviews)
5. [Zeffy](https://fr.capterra.ca/software/220131/zeffy) — 4.8/5 (493 reviews)

## Avis

### "Solutions for the Nonprofit world" — 4.0/5

> **Nazgol** | *31 janvier 2022* | Gestion d'organisme à but non lucratif | Taux de recommandation : 7.0/10
> 
> **Avantages**: Easily customizable. Continuous development toward more user friendly features. Online features. Ease of building reports and reporting capabilities
> 
> **Inconvénients**: The pricing. Use of more complex reporting systems to better filter or analyze data.

-----

### "Hey it's all good" — 5.0/5

> **Aaron** | *14 février 2025* | Organisme social ou civique | Taux de recommandation : 9.0/10
> 
> **Avantages**: I like the ease of the system, from the first day to today it has been intuitive.
> 
> **Inconvénients**: Sometimes it loads slowly in the afternoon
> 
> Pretty good, other than some issues in the afternoon when many people are using it.

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### "AVOID BONTERRA WITH EVERYTHING YOU HAVE\!" — 1.0/5

> **Shirlee** | *18 juin 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 0.0/10
> 
> **Avantages**: I really used to like the customizable features of Apricot. I literally like nothing about Bonterra. They are predatory and buy up systems important to nonprofits and then jack the prices up.
> 
> **Inconvénients**: The price\!\! Bonterra has bought up a LOT of nonprofit support systems and software and has JACKED UP the price on everything while at the same time reducing support and customization features until the products are not worth the hassle.
> 
> I DESPISE THEM WITH ALL MY BEING. The exploitation of nonprofit services at the horrifyingly exorbitant prices is unconsciounable. The nonprofit sector is struggling already. Bonterra is just around to bayonet the wounded and make sure the support resources and software are out of reach costwise. HATE THEM.

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### "Better with Apricot" — 4.0/5

> **Utilisateur vérifié** | *13 août 2025* | 2128 | Taux de recommandation : 9.0/10
> 
> **Avantages**: Apricot is really easy to use and manage. It makes it easier when my job is able to make adjustments to how we manage our clients documents when we say we like one way or if we don't like it they are able to make changes. It is very secure with the password and making sure you change your passwords frequently which ensures client privacy and protection.
> 
> **Inconvénients**: Really no cons I just wish there was an auto save option especially for the notes section and we can't do anything about system updates but sometimes those are inconvenient
> 
> I really enjoyed Apricot I have worked with prior programs like child plus and apricot definitely tops that in my book.

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### "Apricot A User Friendly Tool For Client Management With Room For Growth" — 5.0/5

> **Charmaine** | *17 juin 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10
> 
> **Avantages**: "I use Apricot daily as a data input application to manage my clients and track my interactions with them. My clients are surviving family members of homicide victims, so having an efficient and user-friendly system is crucial for ensuring seamless support. One of the features I appreciate most about Apricot is its intuitive design—it allows me to create a client profile in just three simple steps, which streamlines my workflow and helps me focus on providing meaningful assistant.
> 
> **Inconvénients**: I'm not sure if this is an administrative issue however I would like to be able to run my own report to keep up with my data numbers, not just the administrators. I wish to track my own productivity to assure quality performance.
> 
> I would love the ability to generate my own reports to keep better track of my data and analyze trends independently. While this may be an administrative limitation, having more flexibility in reporting would greatly improve efficiency. Overall, my experience with Apricot has been positive, and I would definitely recommend it as a reliable tool for client management. now that I know how to Now that I know how to navigate the product, has been a good experience.

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