---
description: Bonterra Apricot : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bonterra Apricot - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour services sociaux](/directory/30660/human-services/software) > [Bonterra Apricot](/software/123342/bonterra-case-management)

# Bonterra Apricot

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> Apricot est une solution de gestion de dossiers sécurisée, flexible et facile à utiliser pour les organismes à but non lucratif de toutes tailles.
> 
> Conclusion : 226 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Bonterra Apricot?

Les services sociaux, programmes d'aide aux victimes, services d'aide à l'enfance et aux familles, fondations, services confessionnels, services d'aide alimentaire, services aux personnes âgées, services d'aide à l'emploi, services de développement, etc.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.2/5** | 226 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.1/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.1/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Bonterra
- **Pays**: Washington, É.-U.
- **Entreprise fondée en**: 2014

## Contexte commercial

- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, États-Unis

##  Fonctionnalités

- Base de données de membres
- Conforme HIPAA
- Gestion de la communication
- Gestion de la conformité
- Gestion des cas
- Gestion des clients
- Gestion des documents
- Gestion des formulaires
- Gestion des programmes
- Gestion des rendez-vous
- Gestion des références
- Goal Setting/Tracking
- Logiciels CRM (gestion de la relation client)
- Notes de cas
- Planification
- Portail libre-service
- Rapports et analyses
- Rapports et statistiques
- Suivi du temps
- Tableau de bord d'activités

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels pour services sociaux](https://fr.capterra.ca/directory/30660/human-services/software)

## Catégories connexes

- [Logiciels pour services sociaux](https://fr.capterra.ca/directory/30660/human-services/software)
- [Logiciels pour OBNL (organisation à but non lucratif)](https://fr.capterra.ca/directory/30805/nonprofit/software)
- [Logiciels pour l'administration](https://fr.capterra.ca/directory/20048/government/software)
- [Logiciels d'action sociale](https://fr.capterra.ca/directory/31462/social-work-case-management/software)
- [Logiciels pour psy](https://fr.capterra.ca/directory/30217/mental-health/software)

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2. [NewOrg](https://fr.capterra.ca/software/124958/neworg-management-system) — 4.8/5 (72 reviews)
3. [Givebutter](https://fr.capterra.ca/software/172048/givebutter) — 4.8/5 (871 reviews)
4. [Donorbox](https://fr.capterra.ca/software/156860/donorbox) — 4.8/5 (625 reviews)
5. [Zeffy](https://fr.capterra.ca/software/220131/zeffy) — 4.8/5 (479 reviews)

## Avis

### "Solutions for the Nonprofit world" — 4.0/5

> **Nazgol** | *31 janvier 2022* | Gestion d'organisme à but non lucratif | Taux de recommandation : 7.0/10
> 
> **Avantages**: Easily customizable. Continuous development toward more user friendly features. Online features. Ease of building reports and reporting capabilities
> 
> **Inconvénients**: The pricing. Use of more complex reporting systems to better filter or analyze data.

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### "Hey it's all good" — 5.0/5

> **Aaron** | *14 février 2025* | Organisme social ou civique | Taux de recommandation : 9.0/10
> 
> **Avantages**: I like the ease of the system, from the first day to today it has been intuitive.
> 
> **Inconvénients**: Sometimes it loads slowly in the afternoon
> 
> Pretty good, other than some issues in the afternoon when many people are using it.

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### "AVOID BONTERRA WITH EVERYTHING YOU HAVE\!" — 1.0/5

> **Shirlee** | *18 juin 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 0.0/10
> 
> **Avantages**: I really used to like the customizable features of Apricot. I literally like nothing about Bonterra. They are predatory and buy up systems important to nonprofits and then jack the prices up.
> 
> **Inconvénients**: The price\!\! Bonterra has bought up a LOT of nonprofit support systems and software and has JACKED UP the price on everything while at the same time reducing support and customization features until the products are not worth the hassle.
> 
> I DESPISE THEM WITH ALL MY BEING. The exploitation of nonprofit services at the horrifyingly exorbitant prices is unconsciounable. The nonprofit sector is struggling already. Bonterra is just around to bayonet the wounded and make sure the support resources and software are out of reach costwise. HATE THEM.

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### "great product, wished there would've been more guidance" — 4.0/5

> **Jessica** | *14 février 2025* | Psychologie | Taux de recommandation : 6.0/10
> 
> **Avantages**: The flexibility of the different product within it and how they work together is helpful.
> 
> **Inconvénients**: It was a difficult product to set up with little guidance.

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### "Always there to help" — 4.0/5

> **Heather** | *18 février 2025* | Institutions religieuses | Taux de recommandation : 7.0/10
> 
> **Avantages**: I have had a timely response to every query.
> 
> **Inconvénients**: I do wish there was a chat feature right on the site. Sometimes I need a question answered quicker than an email exchange allows.
> 
> I have had very positive interactions with Bonterra Case Management.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/123342/bonterra-case-management)

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