--- description: Claritysoft CRM : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Claritysoft CRM - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de lead management](/directory/30017/lead-management/software) > [Claritysoft CRM](/software/123868/claritysoft-crm) # Claritysoft CRM Canonical: https://fr.capterra.ca/software/123868/claritysoft-crm Page : 1/11\ Suivant: [Page suivante](https://fr.capterra.ca/software/123868/claritysoft-crm?page=2) > Puissante. Intuitif. Personnalisable. Le CRM de Claritysoft est conçu pour être facile à utiliser, sans sacrifier l'efficacité et les fonctionnalités. > > Conclusion : 252 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Claritysoft CRM? Le CRM de Claritysoft propose la puissance, la facilité et l'accessibilité nécessaires pour aider les petites, moyennes et grandes entreprises. La flexibilité et la personnalisation facile permettent également d'aider les entreprises dans la plupart des secteurs d'activité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 252 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Claritysoft - **Pays**: Dublin, É.-U. - **Entreprise fondée en**: 2010 ## Contexte commercial - **À partir de**: 49,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Analyse prédictive - Automatisation du marketing - Base de données de clients - Champs personnalisables - Communication multicanal - Devis - Distribution de leads - Fonctions pour secteur de l'assurance - Gestion des activités commerciales - Gestion des calendriers - Gestion des campagnes - Gestion des contacts - Gestion des courriels - Gestion des flux de travail - Gestion des leads - Gestion des opportunités - Gestion des pipelines - Gestion des tickets de support - Gestion des tâches - Gestion du pipeline de ventes - Importation et exportation de données - Lead nurturing - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Mesure des performances - Outils de collaboration - Planification des rendez-vous - Portail libre-service - Prévision - Qualification de leads - Rapports de ventes - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Routage automatisé - Saisie de leads - Segmentation - Segmentation de leads - Stockage de documents - Suivi des interactions - Système de calendrier et de rappel - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (6 au total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Outlook - QuickBooks Online Advanced - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de lead management](https://fr.capterra.ca/directory/30017/lead-management/software) ## Catégories connexes - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de forces de vente](https://fr.capterra.ca/directory/12/sales-force-automation/software) - [Logiciels de lead management](https://fr.capterra.ca/directory/30017/lead-management/software) - [Plateformes de service client](https://fr.capterra.ca/directory/22/customer-service/software) - [Logiciels de support informatique](https://fr.capterra.ca/directory/30008/help-desk/software) ## Logiciels similaires 1. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18790 reviews) 2. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4468 reviews) 3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6982 reviews) 4. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 5. [Dynamics 365](https://fr.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5833 reviews) ## Avis ### "Not a great CRM but a good CRM" — 3.0/5 > **Naved** | *15 juin 2026* | Matières plastiques | Taux de recommandation : 5.0/10 > > **Avantages**: It did everything I needed it to do. It seemed to have most capabilities, but it was not exactly seamless use. > > **Inconvénients**: The layout was not simple or user friendly. We did not have access to map view to see customers by area. ----- ### "Great CRM for Small Businesses" — 5.0/5 > **Lisa** | *3 mars 2026* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: Claritysoft is a very user friendly CRM. We really like that you can change the layout of your contact/account cards using their design tool, and can add or eliminate the information you want to gather. Many other CRMs come with a standard layout and their contact cards are so busy with information tabs we don't care about so its nice we can make these direct and simple. Also LOVE the opportunities board they offer. Really nice to view your sales that way\! > > **Inconvénients**: At this time, the only thing that has seemed difficult is adding the add-on in Outlook, and utilizing their email function but that could have been something on our end and not theirs. > > Great experience so far - we have been using it for about two years now. Customer service has always been helpful and friendly. ----- ### "“Claritysoft CRM Is a Productivity Killer — Avoid if You Value Your Time”" — 1.0/5 > **Nyles** | *5 août 2025* | Biens de consommation | Taux de recommandation : 0.0/10 > > **Avantages**: While my overall experience with Claritysoft CRM has been challenging, I will say that creating new accounts is straightforward and user-friendly. The process is simple, and it doesn’t take much time to input basic customer details > > **Inconvénients**: I spend hours each day wasting time clicking back and forth just to piece together customer information that should be visible on one screen. The workflow is inefficient and not designed for high-volume sales activity. Additionally, the system is painfully slow — if I accidentally click on a closed activity, I’m stuck waiting 10–12 seconds for it to load before I can get back to what I was doing. These delays add up and make it very difficult to stay productive. > > My experience with Claritysoft CRM has been extremely frustrating. As a salesperson, time is everything—and this system wastes an unacceptable amount of it. I spend hours every day clicking through multiple screens just to gather basic customer information that should be visible in one place. The system is slow, inefficient, and not designed for fast-paced sales environments. Every extra click, every 10–12 second delay adds up, turning simple tasks into time-wasting exercises. I would never recommend Claritysoft CRM to anyone who values their time or needs to work efficiently. It has become a black hole for productivity, and I genuinely regret having to use it for my daily workflow. Every second of every minute every day. ----- ### "Great software and CRM system" — 5.0/5 > **Garry** | *6 mars 2026* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: The software is easy to use and the interface is great. I really enjoyed the ability to do mass emails. > > **Inconvénients**: Usage of AI would be nice. It would be nice to have AI generated suggestions for email and easier way to consolidate groups of clients. > > It’s a great CRM and really intuitive. I like the organization of clients and ability to search on the app. ----- ### "Functional CRM that gets the basics done but mobile app needs work" — 3.0/5 > **Peter** | *12 juin 2026* | Équipements publics | Taux de recommandation : 4.0/10 > > **Avantages**: One of the best things about Claritysoft CRM is that you can send emails directly from within the platform and they are automatically logged against the contact or deal. This saves a lot of time because you don’t have to switch between your email client and the CRM or manually copy information over. Having the full communication history in one place makes it much easier to stay organized and keep everyone on the team up to date. > > **Inconvénients**: The mobile app is hard to use and feels clunky on a phone or tablet. Navigation isn’t very intuitive, buttons and menus are difficult to tap accurately, and some features that work fine on the desktop version are frustrating or nearly unusable on mobile. It would be a big improvement if the app was redesigned to be more responsive and mobile-friendly, especially for anyone who needs to check or update information while out of the office. > > Overall my experience with Claritysoft CRM has been pretty mid but it gets the job done. The core features for managing contacts, deals, and email logging work reliably enough for basic needs, so we can get through our day-to-day tasks without major problems. However, it lacks polish in areas like the mobile app and doesn’t offer many standout or advanced capabilities compared to other CRMs. It’s a functional, no-frills option that does what we need without being exceptional. ----- Page : 1/11\ Suivant: [Page suivante](https://fr.capterra.ca/software/123868/claritysoft-crm?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/123868/claritysoft-crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées