--- description: ContinuLink : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ContinuLink - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'aide médicale à domicile](/directory/10036/home-health-care/software) > [ContinuLink](/software/124471/continulink) # ContinuLink Canonical: https://fr.capterra.ca/software/124471/continulink Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/124471/continulink?page=2) > Le logiciel web complet ContinuLink est la seule solution dont vous avez besoin pour vos programmes d'aide à domicile spécialisés et non médicaux. > > Conclusion : 58 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ContinuLink? Agences ayant de nombreux payeurs, programmes et sites qui veulent gérer leurs opérations avec une seule solution web à la pointe de la technologie. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 58 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Complia Health - **Fondé**: 1997 ## Contexte commercial - **À partir de**: 1,00 $ US - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès mobile - Dossier médical informatisé et partagé - Dossiers d'antécédents médicaux - Facturation - Fonctions pour soins longue durée - Gestion de la communication - Gestion de la conformité - Gestion des calendriers - Gestion des cas - Gestion des clients - Gestion des documents - Gestion des dossiers patients - Gestion des employés - Gestion des incidents - Gestion des patients - Gestion des plans de soins - Gestion des rendez-vous - Gestion des réclamations - Gestion des évaluations - Graphiques - Planification - Planification de traitement - Rapports et statistiques - Soins gériatriques - Système d'intervention médicale - Tableau de bord d'activités ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software) ## Catégories connexes - [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software) - [Logiciels pour aide à domicile](https://fr.capterra.ca/directory/10034/assisted-living/software) - [Logiciels soins à domicile](https://fr.capterra.ca/directory/30812/home-care/software) - [Logiciels de gestion de dossier patient](https://fr.capterra.ca/directory/30590/patient-case-management/software) - [Logiciels USDL (Unités de soins de longue durée)](https://fr.capterra.ca/directory/30109/long-term-care/software) ## Logiciels similaires 1. [Daycenta](https://fr.capterra.ca/software/174969/adult-day-care-software) — 4.3/5 (3 reviews) 2. [AxisCare](https://fr.capterra.ca/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews) 3. [StoriiCare](https://fr.capterra.ca/software/163319/storiicare) — 4.8/5 (44 reviews) 4. [aTouchAway](https://fr.capterra.ca/software/173202/atouchaway) (0 reviews) 5. [CareVoyant Home Care](https://fr.capterra.ca/software/100774/carevoyant-home-care) — 4.0/5 (45 reviews) ## Avis ### "Good program" — 5.0/5 > **Utilisateur vérifié** | *27 novembre 2018* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: The program is very easy to use and is somewhat self explanatory. > > **Inconvénients**: Needs more functionality and features. Not enough report generating abilities. > > Managing homecare patients had been easy ----- ### "Feedback" — 4.0/5 > **Coco** | *19 juin 2023* | Hôpitaux et soins de santé | Taux de recommandation : 6.0/10 > > **Avantages**: As an owner who sits on the board and does not operate the business day to day, I do not actively use Continulink, but the team uses it and provides insights and reports from it. > > **Inconvénients**: The initial implementation of Continulink was not good, which has made it difficult ongoing. > > \[sensitive content hidden\] do their best to support us. I appreciate their professionalism and willingness to help. ----- ### "worst choice for small agency" — 1.0/5 > **Cathy** | *8 mai 2019* | Hôpitaux et soins de santé | Taux de recommandation : 0.0/10 > > **Avantages**: There's nothing really that I like about this software. For the purpose that I am using it for, it doesn't offer anything beyond other softwares on the market. It's complicated to use (three different ways to enter meal breaks; each resulting in a different invoice and none of the invoices reflecting the correct shift/meal) and old-fashioned in lay-out. > > **Inconvénients**: If your agency is not licensed for medicare, do not use this software. Customer service only goes through submittal of tickets online. Cannot talk to a person. Being the small agency they will take your problem as a 'suggestion for future changes'. Maybe if you are a large agency with more than one location and serving over 1000 patients in Medicare, they pay attention. Not to our agency. Never solved anything for me. You cannot charge state taxes. Billing shift differentials always brings out the invoices incorrectly no matter how you set it up. Most often after submitting a support ticket, there is no response. Any suggestion in the past years from their support did not solve the invoicing problems. It creates a weekly nightmare of manually adjusting wrong line items and sitting there with your calculator adding up the new totals. Stone age. They don't care. Whole lay out very old fashioned and stiff. Doesn't work with Mac. Doesn't work with any other browser than Explorer which annihilates the options for android phone or iPad. Most horrible experience on a daily basis and for the extremely high monthly subscription an absolute rip off. Because it doesn't do it's job for us. They don't care for the small fish and they should rethink offering themselves to small users if they don't want to be bothered. > > None whatsoever. Using this software means I am wasting unnecessary time on scheduling, payroll and billing each week. ----- ### "\[SENSITIVE CONTENT HIDDEN\] implementation with Gateway Healthcare" — 5.0/5 > **Angela** | *30 mars 2020* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: My experience with Mobile Edge implementation was great. \[SENSITIVE CONTENT HIDDEN\] was wonderful to work with. I always dread implementations with any new program but this by far was the best. She was ALWAYS readily available when I needed assistance. > > **Inconvénients**: The company is still new to the software. We are finding a couple of issues that need to be corrected. I will contact support to hopefully resolve these issues. ----- ### Avis — 4.5/5 > **Vicki** | *21 juin 2012* > > I am a fan of the ContinuLink electronic medical records system. Our organization is a Medicare certified agency, providing care in Florida over a five county district. Our office location is in the middle of our service area, however, it is still over 100 miles from the furthest point of the service area to the office. The agency also accepts some private insurance, some HMO's and Medicare Advantage Plans. We previously used an electronic system that did not meet our needs and the operational reports were cumbersome to generate and had to be exported, sorted, etc. ContinuLink staff worked closely with us with training and questions about building a database. We chose web-based training, and assigned a "super user" that was part of all of the training. We had a lot of help and support through the process, and we got to know who to call for different issues during implementation. We chose to start our in office "go live" first, and then we on boarded the direct clinical staff in clusters to help with their questions and understanding. ContinuLink is web based, point and click, with lots of space for personalized comments about the patient. The HELP section is always available when you are in the program. The customer support folks are friendly and prompt. I am happy to report that if they hear Survey or I can't bill, your problem gets prioritized and you get immediate attention. We have benefited from on boarding this program. We are billing RAPS in an average of 7 days, and finals under 30. The operational reports are easy to read, and the snapshot of your business is quick and leads you to what questions to ask to dig deeper and re-mediate quickly. The user interface and OASIS entry is sequential and the comprehensive assessment makes sense. I love the guidance that is built in, and the artificial intelligence that cues the direct care provider that they need to answer a missed item, or may need to reconsider their response based on other items answered. We have been using the program for over a year. The updates and upgrades are ongoing, and the ContinuLink Team is always asking how to make the program better\! This program requires real time commitment to doing the evals and notes as they happen. We have insisted staff upload every night. Assessments have to be completed by hour 48, and we let folks know if they are not getting this done. Is it hard work to get up and running? Absolutely. This is a big change for both internal and external staff\! Organizationally, ContinuLink continues to have open communications with our agency and continues to enhance their program to meet the needs of the end user. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/124471/continulink?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/124471/continulink) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées