--- description: PHP Live! : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PHP Live! - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de chat (clavardage)](/directory/30797/live-chat/software) > [PHP Live\!](/software/127115/php-live) # PHP Live\! Canonical: https://fr.capterra.ca/software/127115/php-live Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/127115/php-live?page=2) > Chat en direct open source pour l'e-commerce, l'éducation et les organisations à but non lucratif. Repose sur PHP et MySQL. > > Conclusion : 16 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise PHP Live\!? PME à la recherche d'une solution de chat en direct simple et intuitive dotée d'une multitude de fonctionnalités de chat en direct. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 16 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: PHP Live - **Pays**: LONGMONT, É.-U. - **Entreprise fondée en**: 2002 ## Contexte commercial - **À partir de**: 10,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Autoresponders - Clavardage et messagerie - Clavardage proactif - Formulaire hors ligne - Messagerie client en temps réel - Rapports et analyses - Relevé et historique des chats - Stratégie de marque personnalisable - Third-Party Integrations - Transferts/Routage ## Intégrations (9 au total) - BigCommerce - Gmail - Google Maps - Joomla - Meta for Business - OpenCart - WHMCS - WordPress - X-Cart ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software) ## Logiciels similaires 1. [WhatsApp](https://fr.capterra.ca/software/180345/whatsapp) — 4.7/5 (16359 reviews) 2. [Slack](https://fr.capterra.ca/software/135003/slack) — 4.7/5 (24103 reviews) 3. [LiveChat](https://fr.capterra.ca/software/62194/livechat) — 4.6/5 (1723 reviews) 4. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1781 reviews) 5. [Tidio](https://fr.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews) ## Avis ### "Flexible chat software that keeps improving" — 4.0/5 > **Dmitriy** | *19 février 2020* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: - Easy code changes for custom integration with Hubspot - Flexible interface to accommodate multi-brand environment - Internationalization options - Quick email responses from support - Reasonable cost > > **Inconvénients**: We would love to see Whatsapp or FB messenger integrations as added channels ----- ### "All the bells and whistles you'll ever need\!\!" — 5.0/5 > **Donovan** | *25 février 2020* | Photographie | Taux de recommandation : 10.0/10 > > **Avantages**: I love how many functions it has. It's amazing how robust the software is for the price of the application. I love that it has business hours so incase your loved in via the mobil app, it automatically turns off requests after a specified time. > > **Inconvénients**: The software has a lot of different customization but the layout and the organization it's not my favorite. > > Only have to contact someone regarding a billing problem they were fast in responding and helping me out. ----- ### "Left us high and dry" — 2.0/5 > **Utilisateur vérifié** | *11 avril 2022* | Administration publique | Taux de recommandation : 0.0/10 > > **Avantages**: This software was a good fit for us. It handled just chat and no CRM or ticketing tools that were overkill for our use. It gave us a hosted solution which was a need for our organization. > > **Inconvénients**: Screen sharing would've been a nice feature. > > We had been loyal customers for years. All of a sudden we got a notice that we had less than 30 days to find a new solution because they were abruptly ending the hosted service. They would not refund the remaining months of our contract. They offered to give us the software to put on a host for free(but not really since we had months remaining of our contract). Sounds like the company is unstable. ----- ### "Easy to Use, Good Support, Good Price" — 5.0/5 > **Megan** | *6 mars 2019* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Their support is just stellar. They really listen to feature requests and will talk through ideas with you, not just reply with a stuffy automated response. They're also very quick/frequent with their software updates. > > **Inconvénients**: The only thing I don't like is that anytime there's an update, there seems to be CSS changes. I know they're trying to perfect the system, but when the background colors slightly change every time we update the system, some of our team members realize there was an update and will subconsciously look for things that are broken/slow/don't work the way they expect. I'd also like to be able to promote individual users to have setup admin capabilities, instead of having one setup admin account that we all share credentials for (just the managers, that is). ----- ### "Great Software, nice solution" — 5.0/5 > **Alexander** | *24 février 2020* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Our company tries several programs to provide Live Support to our customers, and at the moment we try PHPLive we loved, it is easy to install, easy to configure, and most importantly easy to use. Our customers love our Support Platform and love more our chat system. > > **Inconvénients**: The Upgrade procedure is not easy if you don't have the experience, you need hi-end support from some programmer or someone to know about PHP and MySQL to understand what files to save or replace. > > We love the PHP Live solution, help us to open a near channel with our customers, we have always 5 stars on all our support chats, and is not only for our team is because the platform works and the clients loved as much as we love it. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/127115/php-live?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/127115/php-live) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées