--- description: MultiFlex RMS : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MultiFlex RMS - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de points de vente](/directory/20053/retail-management-systems/software) > [MultiFlex RMS](/software/127125/multiflexrms) # MultiFlex RMS Canonical: https://fr.capterra.ca/software/127125/multiflexrms Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/127125/multiflexrms?page=2) > Une solution de gestion pour commerces de détail facile à utiliser qui fonctionne efficacement en tant que solution autonome ou intégrée à un réseau de magasins et de points de vente. > > Conclusion : 65 utilisateurs lui ont donné la note de **3.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise MultiFlex RMS? Commerces de détail spécialisés dans la mode, les vêtements, les livres, la musique, la santé, la nutrition et le commerce général. Adapté aux magasins comptant une ou plusieurs enseignes à l'échelle régionale, nationale ou internationale qui gèrent plusieurs devises ou des impôts variables. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.9/5** | 65 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Microhouse Systems - **Fondé**: 1991 ## Contexte commercial - **À partir de**: 895,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site), iPhone (mobile), iPad (mobile) - **Pays disponibles**: Canada ## Fonctionnalités - Barcode/Ticket Scanning - Codes-barres et RFID - Gestion de l'e-commerce - Gestion des bons de commande - Gestion des cartes cadeaux - Gestion des commandes - Gestion des employés - Gestion des fournisseurs - Gestion des remises - Gestion des renouvellements de commande - Gestion des retours - Gestion des stocks - Gestion des stocks de la vente au détail - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Rapports et analyses - Suivi des coûts ## Ressources d'aide - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion de points de vente](https://fr.capterra.ca/directory/20053/retail-management-systems/software) ## Catégories connexes - [Logiciels de gestion de points de vente](https://fr.capterra.ca/directory/20053/retail-management-systems/software) - [Logiciels d'inventaire](https://fr.capterra.ca/directory/30106/inventory-control/software) - [Logiciels de caisse pour magasins](https://fr.capterra.ca/directory/31656/retail-pos-system/software) ## Logiciels similaires 1. [Epos Now](https://fr.capterra.ca/software/152638/epos-now) — 3.8/5 (714 reviews) 2. [Square for Retail](https://fr.capterra.ca/software/1006974/square-for-retail) — 4.7/5 (492 reviews) 3. [Agiliron](https://fr.capterra.ca/software/155321/agiliron) — 4.5/5 (49 reviews) 4. [SAP Business One](https://fr.capterra.ca/software/1010597/sap-business-one) — 4.3/5 (341 reviews) 5. [Cin7 Omni](https://fr.capterra.ca/software/133133/cin7) — 4.3/5 (600 reviews) ## Avis ### "Good system with lots of tools and functions." — 4.0/5 > **Lyndsay** | *26 juin 2018* > > **Avantages**: RMS is great for customer relationships. I can easily see my list of clients, their purchase history, sizing, contact info, and any notes I make on their file. The functionality is good, with lots or reporting tools to better manage my business. Previously we operated with a cash register which didn't record anything, and kept tags as our tracking. With RMS, we can easily pull up sales figures from any given period, our top selling and slow moving styles, floor restocking, and much more. And counting inventory has gone from a two day ordeal to just a couple of hours. This system has definitely improved my business. Multiflex was also the only company I was working with who offered a payment plan, which made a huge impact as a small business. > > **Inconvénients**: The only down sides I have experienced in the last two years of using RMS is if there is a system update to my computer, sometimes it will interfere with the RMS system and I need to contact customer service to get the system operating again. But I would imagine this is an issue any software would have. ----- ### "Managing my stores with the right Retail Management System (RMS)" — 5.0/5 > **Mario** | *1 octobre 2018* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: 1.- Scalable solution when your business begin to grow. I begin with one (1) single store, I have 10 Stores now and growing…Even a Franchise version allows to expand even more your business if you want. 2.- Total POS control, flexible promotions set up. 3.- Easy functionalities for Staff, complete set of features and reporting for Managers and owners. 4.- Accurate stock management. Bin location, Expiration dates, samples, damages, Serial Nos., etc. 5.- Powerful and accurate solution (specially for those with financial and business background). > > **Inconvénients**: Basic features are easy. BUT Not that that easy to learn all the middle to high features,… if you are planning to get the most of it you will need to invest time in order to learn and understand. > > " When I open my first store for Cosmetics and Beauty tools I had no idea of the retail business. Coming from the financial world, I felt overwhelmed with so many little products that I needed to handle, so many varieties and colors, that I thought "I will never get control over what I am doing here". I tried many softwares, with a huge amount of time invested but couldn't get control of cash flow, tender types and most important of all,…over the stock. When I contacted MHSystems, they listen to me and asked critical questions of my business….exactly the ones I needed to be in control of,…and they were not only ables to understand my business but also suggest me the right retail software to handle my specific type of business…Until then I didn't know that there were specific softwares depending on the type of retail you are in. Furthermore, they gave me several papers and documents to read and study which illustrated me on how to use the right software they were offering me and how to make adequate control of the key variables of my business . It was not until I started following the "good practices" and follow the "know how" that MHSystems has on the retail industry by using their software when I begun to take control of my business. Coming from the financial world I know that stock and money are the most important things to take care of and the RMS has all the necessary controls and management tools to ensure these aspects are being permanently monitored and controlled. Furthermore, RMS has helped me to grow my company in several store every year because it just has what it takes to help you manage small to middle size companies on the tips of your finger. Of course you must be constantly studying and learning all the features this software has in order to produce more with less effort and time, but once you learn the logics on which the software is based then is like you are given 25 years experience from MHSystems right into your brain.,..you can't fail in your business if you work with these tools by your side." ----- ### "Lied to by sales people about functionalities, treated horribly by support staff when issues arose." — 2.0/5 > **Lindsey** | *6 mai 2017* | Art/artisanat | Taux de recommandation : 0.0/10 > > **Avantages**: It wasn't super expensive and performs its basic functions effectively once the extremely tedious setup process is complete. > > **Inconvénients**: It doesn't integrate with QuickBooks online, it doesn't integrate with e-Commerce, it doesn't adapt easily to my purposes... all of these things I was told in the sales process that it would do. Training is essentially non-existent and there is no documentation to refer to later. All we had was a one hour session where our trainer took control of our system remotely and used his function keys to speed through setup steps (we couldn't even tell what he was doing because he didn't articulate it and didn't use the mouse) and wouldn't allow us to ask questions. They charge a bunch of money each year to install any updates and continue to give you access to their support, but none of that was explained or described by our sales person and was not in our contract. When I found a glitch in the system that was causing us peoblems at POS, the support manager was extremely rude and condescending to me, going so far as to ask how old I was because he felt I might lack the "experience" (his words) required to be able to find and resolve such an issue. I only wish we had the money to buy a real POS system with real support staff. The last time I tried to post a negative review I was bullied into having it removed by RMS management - that won't happen again. > > It does provide the basic inventory management functions we expected. ----- ### "Easy to use" — 5.0/5 > **Rav** | *25 janvier 2019* | Médecine douce | Taux de recommandation : 8.0/10 > > **Avantages**: I like that it is simple to learn and teach. I also find the ability to pull all types of sales reports to be very helpful in keeping inventory up to date. > > **Inconvénients**: I find it slow when trying to retrieve customer purchase history, on the other hand it could just be my computer but I don't think so as everything else works fine. > > Running reports, tracking customer retention. ----- ### "Super software for my stores and warehouse" — 5.0/5 > **Jorge** | *16 janvier 2018* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: POS is excellent even when my internet is down. I make Transfers to my stores from my warehouse and is very simple to use. Its just a matter of setting up all the all the upc codes. The PO are easy to do in quick order module. It will create a PO to your supplier and email directly to your supplier. All reports are perfect. The Customer service is perfect \*\*\*\*\* stars. They will never let you fail using the system. > > **Inconvénients**: I rented the system in Feb 2017. It is a powerful system and I read the guides but even when I applied what I read, I called customer service and learned some more with the training they offer so it was a back and forth communication but they are very helpful. But it has its challenges that I overcame about 3 to 4 months with the system. There are no other bad issues to report. > > My business is in Puerto Rico. My data is in their servers in Canada. Lucky me because when the Hurricane hit PR on Sept 19 2017, 4 days later we were back running our business with no power, no internet and the POS system was flawless. This is the first time I rented a POS Solution and I am glad I chose Micro House. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/127125/multiflexrms?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/127125/multiflexrms) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Données structurées