--- description: Pointerpro : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pointerpro - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/30092/survey/software) > [Pointerpro](/software/127434/pointerpro) # Pointerpro Canonical: https://fr.capterra.ca/software/127434/pointerpro Page : 1/12\ Suivant: [Page suivante](https://fr.capterra.ca/software/127434/pointerpro?page=2) > Vous en avez assez des enquêtes inintéressantes ? Vous n'êtes pas les seuls... Survey Anyplace rend les sondages divertissants, interactifs et amusants. > > Conclusion : 276 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Pointerpro? Professionnels du marketing et du service client, enseignants/formateurs, professionnels de la vente dans des entreprises de toutes tailles qui ont besoin de recueillir de manière attrayante l'opinion de leurs clients. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 276 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Pointerpro - **Pays**: Edegem, Belgique - **Entreprise fondée en**: 2011 ## Contexte commercial - **À partir de**: 69,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, français, néerlandais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - Apprentissage mobile - Base de données des employés - Benchmarking - Bibliothèque de questions - Certification et licences - Collecte de réponses hors ligne - Création de tests et de quizz - Création et conception de formulaires - Division des questions (question branching) - Enquêtes et feedback - Feedback en continu - Fonction de glisser-déposer - Formulaires en ligne - Gestion des campagnes - Gestion des commentaires - Gestion des contacts - Gestion des courriels - Gestion des formulaires - Gestion des modèles - Gestion des évaluations de la performance - Goal Setting/Tracking - Marketing par courriel - Mesure des performances - Modèles personnalisables - Notation - Notifications de leads - Ongoing Performance Tracking - Pages de renvoi et formulaires web - Parcours et suivi d'apprentissage - Portail des apprenants - Portail libre-service - Questions personnalisables - Rapports et analyses - Rapports et statistiques - Real-Time Reporting - Recherche/Filtre - Segmentation de leads - Signature électronique - Sondages d'opinion - Sources de données multiples - Structure des enquêtes de Net Promoter Score (NPS) - Suivi de la progression - Tableau de bord - Tableau de bord d'activités - Tableau de bord personnalisable - Tests et évaluations - Visualisation de données - Workflow Automation - Évaluation des compétences - Évaluations individuelles ... et 19 fonctionnalités supplémentaires ## Intégrations (6 au total) - Google Analytics 360 - HubSpot CRM - Mailchimp - Slack - Stripe - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Chat/Clavardage ## Category - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) ## Catégories connexes - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) - [Outils d'évaluation](https://fr.capterra.ca/directory/31117/assessment/software) - [Outils de satisfaction client](https://fr.capterra.ca/directory/30541/customer-satisfaction/software) - [Logiciels d'engagement des collaborateurs](https://fr.capterra.ca/directory/30817/employee-engagement/software) - [Logiciels de prospection](https://fr.capterra.ca/directory/31017/lead-capture/software) ## Logiciels similaires 1. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5308 reviews) 2. [Google Forms](https://fr.capterra.ca/software/176571/google-forms) — 4.7/5 (11538 reviews) 3. [SurveyMonkey](https://fr.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10495 reviews) 4. [Typeform](https://fr.capterra.ca/software/137289/typeform) — 4.7/5 (974 reviews) 5. [Jotform](https://fr.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2919 reviews) ## Avis ### "First Class Team & Service" — 5.0/5 > **Paul** | *24 mars 2025* | Conseil en gestion | Taux de recommandation : 9.0/10 > > **Inconvénients**: Initially, the customization options for PDF reports were limited and clunky. They've made improvements, and we're pleased with the upgrades. From a design and graphics standpoint, it would be nice to see further improvements, but for the most part we're pleased. > > The team at Pointer Pro is nothing less than first-class\! They're always there when we need support, and the platform is very user-friendly and professional. They're always looking to improve and help us succeed. That's more than. enough for us. Thanks, Pointer Pro\! ----- ### "Great survey tool, 100% recommended" — 5.0/5 > **David** | *24 juin 2019* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Survey Anyplace is the perfect survey solution, has more features than Survey Monkey or Typeform combined, the user interface is very easy to understand and navigate and help is always available in multiple forms. The possibility of downloading a custom PDF report for our respondents after taking a questionnaire is a gem that you can't find anywhere else in the survey software/assessment software space. > > **Inconvénients**: I haven't had any particular problems with the product yet, unlike with buggy competitors, survey anyplace seems to have their product well maintained. > > We started with primitive surveys like checkbox's and other very simple ones. After exploring SurveyAnyplace, our surveys became more complex, providing more value to us. ----- ### "Great Features & Support" — 5.0/5 > **Jamie** | *20 mars 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Pointerpro offers exceptional feature functionality, making it a valuable tool for our survey needs. We particularly appreciate the ability to add custom fields and formulas, allowing us to generate tailored reports from survey responses. The platform’s branding capabilities enable us to create surveys that align seamlessly with our visual identity. Additionally, its integration options with other tools enhance overall efficiency. Beyond its powerful features, Pointerpro provides excellent customer support whenever needed, ensuring a smooth user experience. We highly recommend it for anyone looking for a versatile and user-friendly survey solution. > > **Inconvénients**: The rich feature functionality means there is a lot to learn when using the tool. > > Overall, we've been extremely satisfied with the experience provided by Pointerpro and have been a customer for many years. ----- ### "Incompetence of Pointerpro" — 1.0/5 > **Gary** | *22 octobre 2024* | E-learning | Taux de recommandation : 0.0/10 > > **Avantages**: Nothing. There was literally nothing that was positive except their promises. > > **Inconvénients**: Programming competence Customer service Quality of product Cooperative attitude What went wrong?? It would be much easier to say what went right because the list would be virtually nil while the list of what went wrong would be a dissertation. Thanks to Pointerpro and their incompetence in both software programming and customer service, our company took a significant hit reputation-wise and subsequently financially. Over the last 3 years, Pointerpro consistently produced software that did not function as it was supposed to and promised and consistently denied responsibility or accountability. Our firm is a small one or we would have taken them to court and sued them for their incompetence and damages. It is beyond my comprehension how others who have rated them could have had a positive experience unless their programming was so simple and straightforward that a second year college student could have done it. We have customers who have dropped us and their comments were basically this: "As long as you are working with Pointerpro, we will not do business with you despite the quality of your products". Our product is something that is done online and requires functional programming. I would strongly encourage anyone who has anything beyond a simple software solution to go elsewhere. > > Frustration, anger, disappointment, etc. ----- ### "A serious tool for serious professionals, run by a delightful highly professional team" — 5.0/5 > **Chris** | *18 mai 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: I am a long-time user of Pointerpro and consider it to be an excellent tool. In my view, it is the top tool in the market for (a) building great online questionnaires. surveys, tools, and then (b) producing fantastic customized PDF output. Technically: I love the look (and overall UI) of what Pointerpro creates and I love how well it works across devices. Support: All the staff at Pointerpro are just delightful. So professional and so helpful. Solid tool run by professional people. The kind of company I like to have on my side. > > **Inconvénients**: It's a complex tool, but that said, it has be really: building decent, multi-branch surveys with scoring systems behind them \*is\* a complex endeavour\! If you start off by accepting that it'll take you a while to get up the learning curve, you'll be fine. One improvement I would welcome would be better page-break control (within the output PDF) when inserting customised output from surveys. > > This only needs one word (but I have to write a minimum of 100 characters to satisfy the system): Exceptional ----- Page : 1/12\ Suivant: [Page suivante](https://fr.capterra.ca/software/127434/pointerpro?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/127434/pointerpro) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées