---
description: Pointerpro : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Pointerpro - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/30092/survey/software) > [Pointerpro](/software/127434/pointerpro)

# Pointerpro

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> Vous en avez assez des enquêtes inintéressantes ? Vous n'êtes pas les seuls... Survey Anyplace rend les sondages divertissants, interactifs et amusants.
> 
> Conclusion : 272 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Pointerpro?

Professionnels du marketing et du service client, enseignants/formateurs, professionnels de la vente dans des entreprises de toutes tailles qui ont besoin de recueillir de manière attrayante l'opinion de leurs clients.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 272 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Pointerpro
- **Pays**: Edegem, Belgique
- **Entreprise fondée en**: 2011

## Contexte commercial

- **À partir de**: 69,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais, français, néerlandais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus

##  Fonctionnalités

- Apprentissage mobile
- Automatisation des processus et flux de travail
- Base de données des employés
- Certification et licences
- Collecte de réponses hors ligne
- Création de tests et de quizz
- Création et conception de formulaires
- Division des questions (question branching)
- Enquêtes et feedback
- Feedback en continu
- Fonction de glisser-déposer
- Formulaires en ligne
- Gestion des campagnes
- Gestion des commentaires
- Gestion des contacts
- Gestion des formulaires
- Gestion des modèles
- Gestion des évaluations de la performance
- Goal Setting/Tracking
- Live Results Sharing
- Logique conditionnelle
- Marketing par courriel
- Mesure des performances
- Modèles personnalisables
- Notation
- Notifications de leads
- Ongoing Performance Tracking
- Parcours et suivi d'apprentissage
- Portail des apprenants
- Portail libre-service
- Questions personnalisables
- Rapports et analyses
- Rapports et statistiques
- Real-Time Reporting
- Recherche/Filtre
- Segmentation de leads
- Signature électronique
- Sondages d'opinion
- Sources de données multiples
- Structure des enquêtes de Net Promoter Score (NPS)
- Suivi de la progression
- Tableau de bord
- Tableau de bord d'activités
- Tableau de bord personnalisable
- Tests de recrutement
- Tests et évaluations
- Visualisation de données
- Évaluation des compétences
- Évaluation par les pairs
- Évaluations individuelles

... et 19 fonctionnalités supplémentaires

## Intégrations (6 au total)

- Google Analytics 360
- HubSpot CRM
- Mailchimp
- Slack
- Stripe
- Zapier

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Chat/Clavardage

## Category

- [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software)

## Catégories connexes

- [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software)
- [Outils d'évaluation](https://fr.capterra.ca/directory/31117/assessment/software)
- [Outils de satisfaction client](https://fr.capterra.ca/directory/30541/customer-satisfaction/software)
- [Logiciels d'engagement des collaborateurs](https://fr.capterra.ca/directory/30817/employee-engagement/software)
- [Logiciels de prospection](https://fr.capterra.ca/directory/31017/lead-capture/software)

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3. [Survicate](https://fr.capterra.ca/software/132914/survicate) — 4.6/5 (99 reviews)
4. [Google Forms](https://fr.capterra.ca/software/176571/google-forms) — 4.7/5 (11432 reviews)
5. [SurveyMonkey](https://fr.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10455 reviews)

## Avis

### "First Class Team & Service" — 5.0/5

> **Paul** | *24 mars 2025* | Conseil en gestion | Taux de recommandation : 9.0/10
> 
> **Inconvénients**: Initially, the customization options for PDF reports were limited and clunky. They've made improvements, and we're pleased with the upgrades. From a design and graphics standpoint, it would be nice to see further improvements, but for the most part we're pleased.
> 
> The team at Pointer Pro is nothing less than first-class\! They're always there when we need support, and the platform is very user-friendly and professional. They're always looking to improve and help us succeed. That's more than. enough for us. Thanks, Pointer Pro\!

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### "Definitely recommend." — 5.0/5

> **Ori** | *6 mars 2023* | Conseil en gestion | Taux de recommandation : 9.0/10
> 
> **Avantages**: Strong features, especially for an early stage product. Superb customer service that really helped with the design, implementation, and onboarding.
> 
> **Inconvénients**: Some features can be further developed at future iterations of the product.
> 
> Really good.

-----

### "Pointerpro - surveys and a great deal more" — 4.0/5

> **Tony** | *31 mars 2025* | Conseil en gestion | Taux de recommandation : 9.0/10
> 
> **Avantages**: Ease of use and ability to create multiple assessments for a variety of uses.
> 
> **Inconvénients**: Upgrade to ability to aggregate reports was a bit expensive
> 
> Tremendous.  Support team is responsive and they continue to evolve the product

-----

### "Incompetence of Pointerpro" — 1.0/5

> **Gary** | *22 octobre 2024* | E-learning | Taux de recommandation : 0.0/10
> 
> **Avantages**: Nothing.  There was literally nothing that was positive except their promises.
> 
> **Inconvénients**: Programming competence&#10;Customer service&#10;Quality of product&#10;Cooperative attitude&#10;&#10;What went wrong??  It would be much easier to say what went right because the list would be virtually nil while the list of what went wrong would be a dissertation.  Thanks to Pointerpro and their incompetence in both software programming and customer service, our company took a significant hit reputation-wise and subsequently financially.  Over the last 3 years, Pointerpro consistently produced software that did not function as it was supposed to and promised and consistently denied responsibility or accountability.  Our firm is a small one or we would have taken them to court and sued them for their incompetence and damages.  It is beyond my comprehension how others who have rated them could have had a positive experience unless their programming was so simple and straightforward that a second year college student could have done it.  We have customers who have dropped us and their comments were basically this:  "As long as you are working with Pointerpro, we will not do business with you despite the quality of your products". Our product is something that is done online and requires functional programming.  I would strongly encourage anyone who has anything beyond a simple software solution to go elsewhere.
> 
> Frustration, anger, disappointment, etc.

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### "Pointerpro recommendation" — 5.0/5

> **Tina** | *20 février 2026* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: We love the Pointerpro user interface. The surveys look professional, are easy to build with a variety of question types, and are very intuitive for respondents. Our clients frequently comment on how smooth and user-friendly the experience is.
> 
> **Inconvénients**: There’s nothing we dislike. We’ve been a long-term Pointerpro customer and have been consistently happy with the product. The platform meets our needs well, and the team has always made us feel supported.
> 
> Our experience with Pointerpro has been consistently positive from both a product and support perspective. The platform is easy to use and enables us to deliver high-quality surveys with a polished user experience. On top of that, the customer support has been excellent - responsive, solutions-focused, and genuinely supportive whenever we’ve had questions or needed guidance.

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## Liens

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