---
description: Sogolytics : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sogolytics - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/30092/survey/software) > [Sogolytics](/software/127957/sogosurvey)

# Sogolytics

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> Logiciel de sondage conçu pour fournir des réponses significatives aux grandes questions, de l'expérience client à la motivation des collaborateurs.
> 
> Conclusion : 730 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Sogolytics?

Des utilisateurs individuels aux décisionnaires, en passant par les petites entreprises et les chercheurs sophistiqués. Le logiciel est robuste et évolue selon les exigences des utilisateurs.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.7/5** | 730 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Sogolytics
- **Pays**: Herndon, É.-U.
- **Fondé**: 2009

## Contexte commercial

- **À partir de**: 0,00 $ US
- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, espagnol, finnois, français, hébreu, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, tchèque, thaï, turc, ukrainien
- **Pays disponibles**: Allemagne, Arabie saoudite, Australie, Bahreïn, Brésil, Canada, Chine, Corée du Sud, Inde, Japon, Mexique, Nouvelle-Zélande, Royaume-Uni, Singapour, Émirats arabes unis, États-Unis

##  Fonctionnalités

- Alertes/Notifications
- Analyse de texte
- Analyse des sentiments
- Analyse des tendances
- Analyse visuelle
- Bibliothèque de questions
- Collecte de données multicanal
- Collecte de réponses hors ligne
- Communication multicanal
- Division des questions (question branching)
- Enquêtes et feedback
- Formulaires personnalisables
- Gestion de l'expérience client
- Gestion de la communication
- Gestion des actions
- Gestion des commentaires
- Gestion des enquêtes et sondages
- Historique des clients
- Importation et exportation de données
- Logique d'évitement
- Marketing par courriel
- Modèles personnalisables
- Personnalisation des URL
- Prise en charge de plusieurs langues
- Questions personnalisables
- Rapports et analyses
- Segmentation de la clientèle
- Sondages d'opinion
- Suivi de l'engagement
- Tableau de bord
- Tableau de bord d'activités
- Third-Party Integrations
- Visualisation de données

## Intégrations (19 au total)

- Asana
- Caspio
- Gmail
- Google Analytics 360
- Google Calendar
- Google Drive
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Salesforce Sales Cloud
- Slack
- Stripe

... et 4 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software)

## Catégories connexes

- [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software)
- [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software)
- [Outils de satisfaction client](https://fr.capterra.ca/directory/30541/customer-satisfaction/software)
- [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software)
- [Logiciels d'engagement des collaborateurs](https://fr.capterra.ca/directory/30817/employee-engagement/software)

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2. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5060 reviews)
3. [Typeform](https://fr.capterra.ca/software/137289/typeform) — 4.7/5 (945 reviews)
4. [SurveySparrow](https://fr.capterra.ca/software/168823/surveysparrow) — 4.4/5 (121 reviews)
5. [SurveyMonkey](https://fr.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10427 reviews)

## Avis

### "Quick, Simple, and Powerful Survey Tool" — 5.0/5

> **Fran** | *29 novembre 2025* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: I like that Sogolytics is easy to use with drag-and-drop, great templates, lots of question types, and clear real-time results. It makes surveys fast and stress-free to create.
> 
> **Inconvénients**: I least liked that some useful features feel locked behind paid plans, the design can feel a bit busy, and advanced tools take time to learn. It’s still good, but not totally beginner-simple.
> 
> My overall experience with Sogolytics was positive. It’s a powerful survey tool, fairly easy to navigate, and great for seeing results clearly. It can feel a little busy at first, but once you learn it, it works smoothly and helps you build solid surveys.

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### "SoGoSurvey is good survey builder" — 4.0/5

> **Zuhairah** | *13 juillet 2021* | Internet | Taux de recommandation : 9.0/10
> 
> **Avantages**: I really like with SoGoSurvey's analytical report as they has many way to interpreted and presenting the data. I can view the data on charts, pie chart or any other data design that is easy to analyzed and view. The survey template also quite helpful especially when building a survey from the sketch.
> 
> **Inconvénients**: It will be good if they can add more service and software that SoGoSurvey can integrated with. It will help me to managing all the software and service that i use on the one place, thus saving my time from have to accessing and login to each to all the software.

-----

### "User Friendly Software and Responsive Company" — 5.0/5

> **Cindy** | *26 décembre 2019* | Arts de la scène | Taux de recommandation : 10.0/10
> 
> **Avantages**: Being able to save questions in a question bank, copy surveys to re-use after editing, and reviewing the survey before sending are wonderful features. I can send test surveys to others for review as well. Free upgrade for non-profit does increases our survey limit so we don't worry about losing survey results because we reached our limit. Customer service is the best with responses almost the minute you ask for help\!\!\! This is huge for me\! I hate waiting day(s) to get answers to solve problems I may encounter. I haven't had very many problems with SoGoSurvey, so I don't contact them often, but the few times I have, they have always responded promptly. We can download all the results we need, no need to print it all up in order to share with members of our organization.
> 
> **Inconvénients**: Getting a QR code was not as intuitive as SurveyMonkey, but their customer service easily bypassed this problem. The benefits of SoGoSurvey heavily outweigh the few things I liked slightly better about SurveyMonkey. The first year we applied for the free upgrade we needed to provide a review of their product. Because we had not used them before this was a problem, but the company was willing to work with us on this so that we could provide an honest review.
> 
> SoGoSurvey has exceptional customer service\!\!\! This is the biggest reason I would choose to use SoGoSurvey. I LOVE the ease of building surveys, saving questions to use later, copying surveys to use again with minor edits, testing surveys, and looking at survey results. With the free non-profit upgrade we are able to get all the survey results we need to help our organization improve and meet the needs of our community. Downloading survey results is easy and the format of the results makes it easy to evaluate our results. Having used this survey company for a little more than a year, currently I have no reason to look for another survey company to use.

-----

### "Online survey tool that relies on most other competitors for it's product features" — 3.0/5

> **Utilisateur vérifié** | *30 janvier 2019* | Services d'information | Taux de recommandation : 5.0/10
> 
> **Avantages**: Customer support is the main thing that I can talk about this survey software.&#10;There are a bunch of people who constantly reply to our queries and issues, and get them fixed at high priorities when required.&#10;The overall user interface is decent, although, it cannot be compared to the other brands.&#10;It provides a wide variety of functionalities and tools and thus seems really great as and overall application. (All under one roof).&#10;However, this sometimes looks densely populated when you are looking for one specific function and you have a lot of ways to do the same thing.&#10;Creating and distributing surveys is the most basic part, but the reporting features makes the application really stand out\!
> 
> **Inconvénients**: It copies a lot of other survey tools and tries to replicate their premium functionalities.&#10;The product management team seems to be pretty ordinary with their thinking and cannot go out of the box to widen the scopes of this application.&#10;The tools are way too expensive and no comments on how their overall performance or scalability measures are\!
> 
> Good for use, heavy on pockets\!

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### "Easy, yet powerful and compreensive" — 5.0/5

> **Jose** | *7 avril 2021* | Enseignement supérieur | Taux de recommandation : 10.0/10
> 
> **Avantages**: It has all the features that I use, or need, in a very intuitive platform that allows me to focus on my surveys and my research without unwanted distractions. I can use it on my PCs and on my iPad without issues or complications, making it a very useful tool whether I am deploying a survey or teaching my students how to structure or deploy one. The reporting features are getting better with each iteration, although I still tend to use the trouble-free export features to do my own statistical analysis.
> 
> **Inconvénients**: Nothing, really. The frequent updates have been keeping ahead of my expectations.
> 
> I started using SoGoSurvey quite a few years ago for my Ph.D. project. The structuring of the main survey and the deployment of the same was done without too much of a learning curve. The documentation available on their website is concise and to the point, it never took me more than a few minutes to figure how how to use each feature. When lecturing I find it easy to get my students using the platform fast and correctly, allowing time for what really matters in my courses: the thought processes and the statistical treatment of the information obtained.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/127957/sogosurvey)

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