--- description: Sogolytics : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sogolytics - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de satisfaction client](/directory/30541/customer-satisfaction/software) > [Sogolytics](/software/127957/sogosurvey) # Sogolytics Canonical: https://fr.capterra.ca/software/127957/sogosurvey Page : 1/30\ Suivant: [Page suivante](https://fr.capterra.ca/software/127957/sogosurvey?page=2) > SogoCX permet aux entreprises de personnaliser, de mettre en place et de tirer des enseignements d'un programme complet de gestion de l'expérience client. > > Conclusion : 730 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Sogolytics? Des utilisateurs individuels aux décisionnaires, en passant par les petites entreprises et les chercheurs sophistiqués. Le logiciel est robuste et évolue selon les exigences des utilisateurs. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 730 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Sogolytics - **Pays**: Herndon, É.-U. - **Entreprise fondée en**: 2009 ## Contexte commercial - **À partir de**: 0,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, espagnol, finnois, français, hébreu, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, tchèque, thaï, turc, ukrainien - **Pays disponibles**: Allemagne, Arabie saoudite, Australie, Bahreïn, Brésil, Canada, Chine, Corée du Sud, Inde, Japon, Mexique, Nouvelle-Zélande, Royaume-Uni, Singapour, Émirats arabes unis, États-Unis ## Fonctionnalités - Alertes/Notifications - Analyse de texte - Analyse des sentiments - Analyse des tendances - Analyse visuelle - Bibliothèque de questions - Collecte de données multicanal - Collecte de réponses hors ligne - Communication multicanal - Division des questions (question branching) - Enquêtes et feedback - Formulaires personnalisables - Gestion de l'expérience client - Gestion de la communication - Gestion des actions - Gestion des commentaires - Gestion des enquêtes et sondages - Historique des clients - Importation et exportation de données - Logique d'évitement - Marketing par courriel - Modèles personnalisables - Personnalisation des URL - Prise en charge de plusieurs langues - Questions personnalisables - Rapports et analyses - Segmentation de la clientèle - Sondages d'opinion - Suivi de l'engagement - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations - Visualisation de données - Workflow Automation ## Intégrations (19 au total) - Asana - Caspio - Gmail - Google Analytics 360 - Google Calendar - Google Drive - HubSpot CRM - HubSpot Marketing Hub - Mailchimp - Meta for Business - Microsoft Excel - Microsoft Outlook - Salesforce Sales Cloud - Slack - Stripe ... et 4 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Outils de satisfaction client](https://fr.capterra.ca/directory/30541/customer-satisfaction/software) ## Catégories connexes - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) - [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software) - [Outils de satisfaction client](https://fr.capterra.ca/directory/30541/customer-satisfaction/software) - [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software) - [Logiciels d'engagement des collaborateurs](https://fr.capterra.ca/directory/30817/employee-engagement/software) ## Logiciels similaires 1. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5269 reviews) 2. [Typeform](https://fr.capterra.ca/software/137289/typeform) — 4.7/5 (969 reviews) 3. [SurveyMonkey](https://fr.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10461 reviews) 4. [Jotform](https://fr.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2896 reviews) 5. [QuestionPro](https://fr.capterra.ca/software/135455/questionpro) — 4.8/5 (532 reviews) ## Avis ### "Quick, Simple, and Powerful Survey Tool" — 5.0/5 > **Fran** | *29 novembre 2025* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: I like that Sogolytics is easy to use with drag-and-drop, great templates, lots of question types, and clear real-time results. It makes surveys fast and stress-free to create. > > **Inconvénients**: I least liked that some useful features feel locked behind paid plans, the design can feel a bit busy, and advanced tools take time to learn. It’s still good, but not totally beginner-simple. > > My overall experience with Sogolytics was positive. It’s a powerful survey tool, fairly easy to navigate, and great for seeing results clearly. It can feel a little busy at first, but once you learn it, it works smoothly and helps you build solid surveys. ----- ### "SoGoSurvey is good survey builder" — 4.0/5 > **Zuhairah** | *13 juillet 2021* | Internet | Taux de recommandation : 9.0/10 > > **Avantages**: I really like with SoGoSurvey's analytical report as they has many way to interpreted and presenting the data. I can view the data on charts, pie chart or any other data design that is easy to analyzed and view. The survey template also quite helpful especially when building a survey from the sketch. > > **Inconvénients**: It will be good if they can add more service and software that SoGoSurvey can integrated with. It will help me to managing all the software and service that i use on the one place, thus saving my time from have to accessing and login to each to all the software. ----- ### "Sogolytics Survey Analysis" — 5.0/5 > **Kira** | *4 septembre 2024* | Recherche | Taux de recommandation : 10.0/10 > > **Avantages**: I like the fact that it is more organized than other surveys. I also think it's nice that students have a one-year trial for surveys because it would help with my research. > > **Inconvénients**: I don't particularly appreciate that they don't show where and how to post a public post, blog, or forum to get a free student membership. I also had issues trying to log back into my survey after the 7-day trial was up and I didn't even know about the student membership. > > Overall, it's a nice website. I would use it again in the future for surveys. ----- ### "Online survey tool that relies on most other competitors for it's product features" — 3.0/5 > **Utilisateur vérifié** | *30 janvier 2019* | Services d'information | Taux de recommandation : 5.0/10 > > **Avantages**: Customer support is the main thing that I can talk about this survey software. There are a bunch of people who constantly reply to our queries and issues, and get them fixed at high priorities when required. The overall user interface is decent, although, it cannot be compared to the other brands. It provides a wide variety of functionalities and tools and thus seems really great as and overall application. (All under one roof). However, this sometimes looks densely populated when you are looking for one specific function and you have a lot of ways to do the same thing. Creating and distributing surveys is the most basic part, but the reporting features makes the application really stand out\! > > **Inconvénients**: It copies a lot of other survey tools and tries to replicate their premium functionalities. The product management team seems to be pretty ordinary with their thinking and cannot go out of the box to widen the scopes of this application. The tools are way too expensive and no comments on how their overall performance or scalability measures are\! > > Good for use, heavy on pockets\! ----- ### "An Outstanding Software" — 5.0/5 > **Vikas Rai** | *26 juillet 2024* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: Of all the software I have tried, Sogolytics stands out in terms of functionality and customer service. What more would a student and researcher seek? It is very easy and friendly to build surveys on Sogolytics and the customer service is just EXCELLENT\!\!\! > > **Inconvénients**: Honestly, I have yet to figure out what I did not like in Sogolytics....it is a very thoughtfully designed software and has excellent features. > > My overall experience with Sogolytics has been AWESOME\!\!\! I will highly recommend this software to all students and researchers across the continents. ----- Page : 1/30\ Suivant: [Page suivante](https://fr.capterra.ca/software/127957/sogosurvey?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/127957/sogosurvey) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées