Sogolytics

Je effectue une bonne expérience avec Sogo

Commentaires : J'ai commencé à utiliser SoGoSurvey pour mon projet il y a quelques années .L' organisation et la mise en œuvre de l' enquête primaire ont été réalisées avec peu ou pas de courbe d' apprentissage .Il ne m'a jamais fallu plus de quelques minutes pour comprendre comment utiliser chaque fonctionnalité grâce à leur documentation en ligne claire et simple .Lorsque j'enseigne , il est simple pour moi d' inciter mes élèves à utiliser la plateforme rapidement et correctement.

Avantages :

J'ai trouvé que SoGo Survey était simple à comprendre , à configurer et à utiliser .Un support professionnel est fourni par SoGo, et les membres du personnel semblent être disponibles à tout moment pour les appels et les demandes de chat .Les vidéos d' accompagnement sont bien faites et nous ont permis de comprendre rapidement le fonctionnement de l' outil et comment l' ajuster pour répondre à nos besoins.Généralement simple à comprendre et à utiliser, surtout pour ceux d' entre nous qui ne sont pas des spécialistes.

Inconvénients :

Peut -être un bref résumé de l' analyse des données et du rapport pour persuader les gens de souscrire à ce produit. Et un mise ajout est recommandé.

Le logiciel d'enquête simple et efficace

Commentaires : En parallèle de notre travail de prospection téléphonique au sein de notre entreprise, nous utilisons régulièrement Sogolytics pour envoyer des enquêtes ou questionnaires lorsque les clients n'ont pas le temps de répondre par téléphone.

Avantages :

Les formulaires sont hautement personnalisables ce qui permet de répond précisément à l'ensemble des demandes de la part de nos clients. Ensuite la visualisation des données poussées permet de sortir des rapports détaillés et de s'appuyer sur les envois suivants.

Inconvénients :

Sogolytics est un très bon outil, pas de point faible - nous nous en servons au quotidien lorsque nous avons besoin de publier des formulaires.

correct

Avantages :

Super service IT. Facile d'utilisation et superbe interface

Inconvénients :

Le seul point faible c'est que certaines fonctionnalités soient payantes

A good survey represents a clear business idea

Commentaires : Save time and effort with the best results in your business

Avantages :

The social sciences, as well as the disciplines related to trade and finance, build their research, results and conclusions using the different types of surveys. The SoGoSurvey platform offers a wide range of templates with their respective questions with a suitable format for the surveys, as well as the most common questions and answers, and the best thing is that it offers personalized design options, which allows you to distribute your surveys by different media. Then, complement your research with the reports module, which will allow you to analyze the data quickly and in real time through the reports module which can generate results in graphics, or if you wish, in diagrams of high professional level , which can be adjusted to your needs and requirements.

Inconvénients :

Every good system, in any field, must be checked according to the real needs of the organizations, since, although there is a "basic" version of this system, which is free, it is important to evaluate if it is possible to cover all of them. and each of the corporate needs. In general, these versions are very limited, so it is advisable to contact the support staff, who are always attentive to your requirements.

User Friendly Software and Responsive Company

Commentaires : SoGoSurvey has exceptional customer service!!! This is the biggest reason I would choose to use SoGoSurvey. I LOVE the ease of building surveys, saving questions to use later, copying surveys to use again with minor edits, testing surveys, and looking at survey results. With the free non-profit upgrade we are able to get all the survey results we need to help our organization improve and meet the needs of our community. Downloading survey results is easy and the format of the results makes it easy to evaluate our results. Having used this survey company for a little more than a year, currently I have no reason to look for another survey company to use.

Avantages :

Being able to save questions in a question bank, copy surveys to re-use after editing, and reviewing the survey before sending are wonderful features. I can send test surveys to others for review as well. Free upgrade for non-profit does increases our survey limit so we don't worry about losing survey results because we reached our limit. Customer service is the best with responses almost the minute you ask for help!!! This is huge for me! I hate waiting day(s) to get answers to solve problems I may encounter. I haven't had very many problems with SoGoSurvey, so I don't contact them often, but the few times I have, they have always responded promptly. We can download all the results we need, no need to print it all up in order to share with members of our organization.

Inconvénients :

Getting a QR code was not as intuitive as SurveyMonkey, but their customer service easily bypassed this problem. The benefits of SoGoSurvey heavily outweigh the few things I liked slightly better about SurveyMonkey. The first year we applied for the free upgrade we needed to provide a review of their product. Because we had not used them before this was a problem, but the company was willing to work with us on this so that we could provide an honest review.