--- description: BugHerd : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BugHerd - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des services d'assistance](/directory/30675/issue-tracking/software) > [BugHerd](/software/129027/bugherd) # BugHerd Canonical: https://fr.capterra.ca/software/129027/bugherd Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/129027/bugherd?page=2) > BugHerd est un outil de suivi des bogues et de retour d'information visuel pour les sites web, extrêmement simple à utiliser. > > Conclusion : 65 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise BugHerd? BugHerd permet de recueillir, de gérer et d'exploiter sans effort les commentaires des clients sur les sites web. L'outil idéal pour les agences, les concepteurs, les développeurs, les spécialistes du marketing et les gestionnaires de projets. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 65 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Splitrock Studio - **Pays**: Southbank, Australie - **Fondé**: 2010 ## Contexte commercial - **À partir de**: 50,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Autriche, Belgique, Canada, Danemark, Espagne, Estonie, Finlande, France, Grèce, Inde, Irlande, Japon, Luxembourg, Norvège, Nouvelle-Zélande, Pays-Bas, Pologne et 6 de plus ## Fonctionnalités - Définition des priorités - Gestion de projets - Gestion des affectations - Gestion des billets - Gestion des délais - Gestion des flux de travail - Gestion des problèmes - Gestion des tâches - Notes et commentaires - Outils de collaboration - Piste d'audit - Suivi de la progression des tâches - Suivi des problèmes - Suivi des projets - Suivi des statuts - Task Editing - Third-Party Integrations ## Intégrations (81 au total) - Accelo - ActiveCampaign - Adobe Commerce - Agile CRM - Aha\! - Airbrake - Airtable - Asana - Avaza - Axosoft - Beanstalk - Bitbucket - BombBomb - Breeze - Checkvist ... et 66 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Chat/Clavardage ## Category - [Logiciels de gestion des services d'assistance](https://fr.capterra.ca/directory/30675/issue-tracking/software) ## Catégories connexes - [Logiciels de débogage](https://fr.capterra.ca/directory/30090/bug-tracking/software) - [Logiciels de gestion de tâches](https://fr.capterra.ca/directory/10030/task-management/software) - [Logiciels de gestion des services d'assistance](https://fr.capterra.ca/directory/30675/issue-tracking/software) - [Outils de gestion de projet informatique](https://fr.capterra.ca/directory/30952/it-project-management/software) - [Outils Kanban](https://fr.capterra.ca/directory/31580/kanban-tools/software) ## Logiciels similaires 1. [Smartsheet](https://fr.capterra.ca/software/79104/smartsheet) — 4.5/5 (3482 reviews) 2. [monday.com](https://fr.capterra.ca/software/147657/monday-com) — 4.6/5 (5726 reviews) 3. [Wrike](https://fr.capterra.ca/software/76113/wrike) — 4.4/5 (2887 reviews) 4. [ClickUp](https://fr.capterra.ca/software/158833/clickup) — 4.6/5 (4561 reviews) 5. [Admation](https://fr.capterra.ca/software/127704/admation) — 3.6/5 (227 reviews) ## Avis ### "Professional powerhouse" — 4.0/5 > **Iole** | *31 juillet 2024* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: I've never worked with more convenient software....it actually saves time, which is often-promised and never a reality. While it's convenient for production, the key feature that is most beneficial is allowing non-technical users (think account leaders, PMs, but particularly clients) to simply point and click to identify an issue. It takes a screenshot of where the issue was identified, so even if detail is missing from the logged issue, the software provides the solution. > > **Inconvénients**: I love it too much to have a least-liked feature, but if I had to point to something, I'd like the ability to have an 'explainer' within the projects, so if someone goes to a project, they know which URLs to review, expectations, timelines, etc., versus having to capture that information separately. At times it's been buggy, but nothing that was a deal-breaker; for example, it'll move tasks back to their original status, even if marked completed. I only experienced this 2x in 2 years. > > I recommend this software to anyone who'll listen. I typically have a love/hate relationship with productivity software, but this is a love/love relationship. I'm confident of its capabilities and acts as an extension of superior client service. Hats off to the BugHerd team\!\! ----- ### "This tool pays for inself very quickly" — 5.0/5 > **Kimberly** | *2 novembre 2023* | E-learning | Taux de recommandation : 10.0/10 > > **Avantages**: Clear user interface that anyone can quickly learn to use. Flexibility so that it can be adapted to the needs of each project. > > **Inconvénients**: There isn't anything that I dislike about it. > > Over the 30+ years that I have been working in the education industry, I have never encountered a more effective or efficient tool. Bugherd does exactly what it was designed to do, and it does so very well for a reasonable price. I cannot say enough good about this product and the support provided by this company. ----- ### "Great for client and QA collaboration" — 4.0/5 > **Dealdiane** | *5 mai 2018* | Design graphique | Taux de recommandation : 6.0/10 > > **Avantages**: This is a great tool for when you want clients and quality assurance testers to be able to mark items that needs attention. > > **Inconvénients**: Needs more (built-in) integration with major bug tracking softwares. Marker can sometimes point to a wrong location but screenshots can also be taken when creating an issue as a solution to that ----- ### "Get BugHerd and never get another bug list over email." — 4.0/5 > **Andrew** | *29 septembre 2020* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: Clients and team love using this tool. It’s easy to figure out and use for everyone. > > **Inconvénients**: No way to see items assigned to you across all projects. > > Love it\! We use it every day. ----- ### "Our clients LOVE it" — 4.0/5 > **Chris** | *23 avril 2020* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: To us, the client experience reigns supreme. Also, we hated getting two mile long emails with website edits. With BugHerd, our website review process and ongoing support has become incredibly efficient. Our clients love knowing they can add a note to their website to get our eyes on it, and we MUCH prefer having a list of easy to understand BH notes to deal with instead of trying to interpret email chains\! > > **Inconvénients**: BugHerd keep improving - so I have nothing negative to say. All the main features I could ask for already exist, and they have made major improvements to their interface and client side implementation process. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/129027/bugherd?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/129027/bugherd) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées