---
description: Advantage Route : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Advantage Route - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [Advantage Route](/software/1293/servquest)

# Advantage Route

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> Logiciel de comptabilité et de distribution d'itinéraires de bout en bout pour prendre en charge les ventes, les livraisons et l'entretien des équipements.
> 
> Conclusion : 11 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Advantage Route?

Services de café au bureau
Boissons en DSD (Direct Store Delivery) 
Distribution de boissons
Livraison d'eau en bouteille
Traitement de l'eau
Produits laitiers en DSD
Aliments en DSD
Échange de bonbonnes de gaz industrielles
Entretien d'équipements 
Distribution de vin
Boulangerie en DSD

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.0/5** | 11 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 3.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.4/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Advantage Route Systems
- **Fondé**: 1993

## Contexte commercial

- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus

##  Fonctionnalités

- Accès mobile
- Achats et réceptions
- Alertes/Notifications
- Barcode/Ticket Scanning
- Base de données de clients
- Base de données de contacts
- Codes-barres et RFID
- Devis
- Facturation
- GPS
- Gestion client
- Gestion d'entrepôt
- Gestion de la distribution
- Gestion des bons de commande
- Gestion des commandes
- Gestion des conducteurs
- Gestion des expéditions
- Gestion des expéditions
- Gestion des ordres de travail
- Gestion des renouvellements de commande
- Gestion des retours
- Gestion des stocks
- Gestion des stocks
- Gestion des techniciens
- Gestion des tâches
- Historique des services
- Logiciels CRM (gestion de la relation client)
- Mesure des performances
- Picking et routage
- Planification
- Portail client
- Prévision
- Rapports et analyses
- Rapports et statistiques
- Real-Time Updates
- Recouvrement des paiements sur le terrain
- Routage
- Saisie de commande
- Saisie de signature mobile
- Signature électronique
- Suivi de l'inventaire
- Suivi des commandes
- Suivi des livraisons
- Suivi des statuts
- Suivi du conducteur en direct
- Suivi du temps en ligne
- Traçabilité

## Intégrations (4 au total)

- AccountMate
- Accounting
- Sage 200
- Sage 500

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software)

## Catégories connexes

- [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software)
- [Logiciels d'affectation du personnel](https://fr.capterra.ca/directory/30059/service-dispatch/software)
- [Logiciels de planification d'itinéraire](https://fr.capterra.ca/directory/30944/route-planning/software)
- [Logiciels de livraison](https://fr.capterra.ca/directory/31261/delivery-management/software)
- [Logiciels WMS](https://fr.capterra.ca/directory/30005/warehouse-management/software)

##  Logiciels similaires

1. [Elite EXTRA](https://fr.capterra.ca/software/131389/elite-extra) — 4.7/5 (356 reviews)
2. [Tookan](https://fr.capterra.ca/software/218952/tookan) — 4.1/5 (76 reviews)
3. [Spoke](https://fr.capterra.ca/software/210604/Spoke) — 4.8/5 (105 reviews)
4. [Detrack](https://fr.capterra.ca/software/188592/detrack) — 4.7/5 (94 reviews)
5. [OptimoRoute](https://fr.capterra.ca/software/161579/optimoroute) — 4.6/5 (248 reviews)

## Avis

### "RMA Review" — 4.0/5

> **Utilisateur vérifié** | *8 septembre 2025* | Produits alimentaires | Taux de recommandation : 8.0/10
> 
> **Avantages**: We have been using Advantage Route for over 10 years, and it is such a robust program. It makes scheduling deliveries a breeze. Their knowledge base makes it easy to use, with step-by-step instructions on most things. The interface is easy to use, and they also have an additional web-based app or login for customers, making it easy to set up an online storefront.
> 
> **Inconvénients**: The customer support ticket system sometimes loses responses, delaying customer support. Typically, when you call customer support, 99% of the time you are always greeted by someone, which is rare these days. However, when calling tech support, you are not speaking to a technician, so some questions cannot be answered immediately. 
The driver app is only available for Androids.
> 
> Overall, I enjoy working and using RMA. It offers great reports, easy to use interface, inventory management, truck management, customer interface, it does have a lot of great qualities. We look forward to continuing to use RMA for all of our needs.

-----

### "Advantage Route Rocks\!" — 5.0/5

> **Shawn** | *12 septembre 2025* | Production alimentaire | Taux de recommandation : 7.0/10
> 
> **Avantages**: The folks at Advantage Route are very Friendly and easy to work with. We appreciate them\!\!\!\!\!\!\!\!\!\!\!\!
> 
> **Inconvénients**: What I like lease about Advantage Route, is the cost of each license for drivers and office personnel.
> 
> Our overall experience with Advantage Route is improving. Was a rough start when it went from PVS, but overall is improving.

-----

### "ARS - Tricky" — 2.0/5

> **Marie** | *10 septembre 2025* | Entreposage | Taux de recommandation : 0.0/10
> 
> **Avantages**: The knowledge base is very helpful and the we love to use the ability to send emails to customers from their customer account. Customer service communication is usually good.
> 
> **Inconvénients**: The knowledge base access has changed. The software is clunky, very 1990s vibes. Can be difficult to work with, slow and not much automation. Customers cannot reply to messages we send from their customer account - if we send a general message. This has resulted in more work for us to cc an employee and create an email signature asking the customer not to reply to the “admin@routetools” address that the customer receives the message from us. Knowledge base is dated and finding an article that seems relevant may be dated even 1 year prior, and with updates, the article is no longer relevant. This results in submitting a question to the support team - which is billed and costs us money. There also have been sync issues between ARS and QBO on multiple occasions.
> 
> Overall, ARS customer support gets back to us when we use the support team and create new tickets. The knowledge base is a helpful resource when we find an article that is relevant. The software is clunky and ARS seems to prefer to have manual optimization for routes and customers instead of allowing for automated optimization- which could save us time\! We spend lots of time sending delivery notices, manually changing schedules and responding to customer requests - in addition to needing to optimize the route every time there is a change.

-----

### "Solid System" — 4.0/5

> **Amanda** | *29 septembre 2025* | Produits alimentaires | Taux de recommandation : 6.0/10
> 
> **Avantages**: We've been a customer since 2009 so there's a great amount of familiarity and comfort with their system.  The program is easy to use and allows for reasonable customization to suit our needs.  Customer service, in general, is knowledgeable and friendly.
> 
> **Inconvénients**: Communication is lackadaisical with occasional lack of follow-through.  Some support issues are handled right away, others linger unless pressed.  Usually in line with degree of severity.  So, while major bugs or issues are addressed in a timely manner, things like assistance with program features will stagnate.

Billing makes you feel nickel and dimed. I can appreciate Al a Carte pricing (main program, mapping licenses, handheld licenses, etc.) to try and keep costs to what you're actually using, but it feels like features that used to be included are now held behind higher service tiers or supplemental packages.  Also, after their recent merger, their billing polices are almost adversarial.  EG: 5% charge for not setting up auto-pay, invoices used to be sent NET30, now they're sent due upon receipt.  While these may be justified business practices, they certainly are not customer-friendly.
> 
> For over 15 years we've used their program with no notable complaints.  Overall, I feel like I get what I pay for.  I've shopped other programs over the years but none have offered enough improved features or savings to illicit change.

-----

### "Advantage Route Review - Aussie Gold Natural Spring Water" — 5.0/5

> **Narelle** | *22 septembre 2025* | Produits alimentaires | Taux de recommandation : 9.0/10
> 
> **Avantages**: Great value for money \& prompt Customer Support. Very easy to use \& we were able to customise our products \& inventory management.
> 
> **Inconvénients**: Some minor formatting issues with reports where text can overlap and make it a bit difficult to read.
> 
> User-friendly \& easy to navigate. One of the very few programs that can sync with our finance program. Despite the time difference, the support crew are always prompt with replies \& very helpful in getting any issues sorted.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/1293/servquest)

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| en-AU | <https://www.capterra.com.au/software/1293/servquest> |
| en-CA | <https://www.capterra.ca/software/1293/servquest> |
| en-GB | <https://www.capterra.co.uk/software/1293/servquest> |
| en-IE | <https://www.capterra.ie/software/1293/servquest> |
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| fr-CA | <https://fr.capterra.ca/software/1293/servquest> |
| fr-LU | <https://www.capterra.lu/software/1293/servquest> |
| it | <https://www.capterra.it/software/1293/servquest> |

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