--- description: OpenCRM : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpenCRM - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [OpenCRM](/software/129881/opencrm) # OpenCRM Canonical: https://fr.capterra.ca/software/129881/opencrm Page : 1/13\ Suivant: [Page suivante](https://fr.capterra.ca/software/129881/opencrm?page=2) > Logiciel hébergé complet avec gestion des événements, commandes client, outils de portail web, suivi des campagnes, gestion des devis, etc. > > Conclusion : 294 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise OpenCRM? Les entreprises du marché intermédiaire. Les entreprises qui veulent gérer leurs ventes, développer leur activité, augmenter leurs bénéfices, et bien plus encore. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 294 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: OpenCRM - **Pays**: North Yorkshire,, R.-U. - **Entreprise fondée en**: 2005 ## Contexte commercial - **À partir de**: 39,00 £ - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Royaume-Uni ## Fonctionnalités - Accès mobile - Automatisation du marketing - Base de données de contacts - Champs personnalisables - Devis - Gestion des calendriers - Gestion des campagnes - Gestion des contacts - Gestion des courriels - Gestion des flux de travail - Gestion des leads - Gestion des opportunités - Gestion des pipelines - Gestion des tâches - Gestion du pipeline de ventes - Génération de leads - Importation et exportation de données - Marketing par courriel - Prévision - Prévision des ventes - Qualification de leads - Rapports de ventes - Rapports et analyses - Saisie de leads - Segmentation - Stockage de documents - Suivi des interactions - Système de calendrier et de rappel - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (12 au total) - ClicData - Dashly - Google Calendar - Jotform - Mailchimp - Microsoft 365 - Microsoft Outlook - Sage 50 - Stripo.email - Textlocal - Xero - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de CRM pour PME](https://fr.capterra.ca/directory/31583/small-business-crm/software) - [Logiciels CRM en ligne](https://fr.capterra.ca/directory/30072/online-crm/software) - [Logiciels de forces de vente](https://fr.capterra.ca/directory/12/sales-force-automation/software) - [Logiciels de gestion de contacts](https://fr.capterra.ca/directory/30016/contact-management/software) ## Logiciels similaires 1. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4458 reviews) 2. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18782 reviews) 3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6973 reviews) 4. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 5. [Kylas Sales CRM](https://fr.capterra.ca/software/210630/kylas) — 4.8/5 (573 reviews) ## Avis ### "OpenCRM Review - TGE Solutions" — 5.0/5 > **Phillip** | *5 juin 2024* | Télécommunications | Taux de recommandation : 9.0/10 > > **Avantages**: The team made the transition from Salesforce to OpenCRM painless, dealing with everything and ensuring that all our data was transferred into the correct fields. The team at OpenCRM have continued to offer first class support whenever we need it. > > **Inconvénients**: Learning new administration and programming software > > The software is really easy and intuitive to use and can easily be adapted to the way that we want to work and view data. The team behind the scenes are excellent, support is on hand immediately to me and my team whenever we need it. ----- ### "Open CRM GPM Review" — 5.0/5 > **Samantha** | *7 août 2025* | Événementiel | Taux de recommandation : 9.0/10 > > **Avantages**: Easy and straight forward to use\! The customer support is really quick and helpful. They system itself is adaptable and you can make it work how you need to. > > **Inconvénients**: Can be a bit glitchy and clunky. Sometimes the views need special numbers instead of doing the normal drop downs which can be confusing. > > Everyone is always really helpful and quick to reply. \[sensitive content hidden\] is the most helpful person ever\! We started with a company of about 6 people using the system, we now have over 23 and a second company who have just signed up\! ----- ### "Honest opinion" — 3.0/5 > **Jim** | *4 juin 2024* | Matériaux de construction | Taux de recommandation : 5.0/10 > > **Avantages**: Email management system functions well. Tracking is good. > > **Inconvénients**: Ease of use and reporting are well below standard. > > Worth the $ but not as functional as other CRM's ----- ### "OpenCRM offers a highly agile and effective CRM with excellent support" — 5.0/5 > **Alan** | *6 mars 2025* | Biotechnologie | Taux de recommandation : 9.0/10 > > **Avantages**: Flexibility through customisation and adjoining tools for inter-system connectivity as well as powerful features within. > > **Inconvénients**: Difficult to layout pdf print outs but we could implement desired features. > > Excellent - it levelled up our small business use of CRM and product management for increased sales revenue and customer engagement through clever campaigning features. ----- ### "OpenCRM review" — 5.0/5 > **Connor** | *30 juin 2025* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: OpenCRM is a very efficient and reliable system with a clean, easy-to-use interface. It’s intuitive, well-organized, and makes managing client data and communication smooth and hassle-free. > > **Inconvénients**: At times, the load times can feel a bit slow, especially when switching between modules or accessing reports, but it’s nothing that severely disrupts workflow. > > My overall experience with OpenCRM has been very positive. It’s a well-designed, user-friendly CRM system that has made managing contacts, tasks, and projects much easier and more efficient day to day. ----- Page : 1/13\ Suivant: [Page suivante](https://fr.capterra.ca/software/129881/opencrm?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/129881/opencrm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Données structurées