---
description: Fonteva for Associations : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Fonteva for Associations - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion d'association](/directory/30113/association-management/software) > [Fonteva for Associations](/software/130328/membernation)

# Fonteva for Associations

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> Fonteva Membership est un logiciel pour les associations. Il est basé sur Salesforce et aide les organisations composées de membres à remplir leur mission.
> 
> Conclusion : 88 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Fonteva for Associations?

Cette solution s'adresse aux associations, aux organismes à but non lucratif, aux associations d'anciens élèves, aux associations d'utilisateurs et à toutes les organisations fondées sur l'adhésion.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 88 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Fonteva
- **Fondé**: 2010

## Contexte commercial

- **À partir de**: 175,00 $ US
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Canada, Royaume-Uni, États-Unis

##  Fonctionnalités

- Base de données de membres
- Communautés de membres
- Comptabilité
- Contrôles/Permissions d'accès
- Gestion de la communication
- Gestion de site web
- Gestion des abonnements
- Gestion des campagnes
- Gestion des collectes de fonds
- Gestion des cotisations
- Gestion des donateurs
- Gestion des inscriptions
- Gestion des événements
- Logiciels CRM (gestion de la relation client)
- Marketing par courriel
- Paiements électroniques
- Planification des événements
- Portail des membres
- Rapports et statistiques
- Répertoire de membres
- Stratégie de marque personnalisable
- Traitement des paiements
- Types de membres

## Intégrations (1 au total)

- Salesforce Sales Cloud

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de gestion d'association](https://fr.capterra.ca/directory/30113/association-management/software)

## Catégories connexes

- [Logiciels de gestion d'association](https://fr.capterra.ca/directory/30113/association-management/software)
- [Logiciels pour OBNL (organisation à but non lucratif)](https://fr.capterra.ca/directory/30805/nonprofit/software)
- [Logiciels de gestion des membres](https://fr.capterra.ca/directory/20045/membership-management/software)
- [Logiciels de gestion de communautés](https://fr.capterra.ca/directory/30800/community/software)

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## Avis

### "Comprehensive Association Management Platform with Flexible Features" — 4.0/5

> **Haris** | *7 octobre 2024* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: Fonteva for Associations is a highly adaptable solution for managing memberships, events, and financial transactions in one place. Its seamless integration with Salesforce allows for enhanced CRM capabilities, and the platform’s customizable features ensure that it can be tailored to meet the specific needs of any association. The reporting tools are robust, making it easy to generate insights and track membership trends. The event management functionality, including ticketing and registration, is a real game changer, especially for large conferences.
> 
> **Inconvénients**: While the platform is powerful, it does come with a steep learning curve, especially for non-tech-savvy users. The initial setup and customization process can be time-consuming and may require dedicated support from the Fonteva team. Additionally, some of the advanced features feel a bit pricey compared to other solutions in the market.
> 
> Fonteva for Associations offers an all-in-one, scalable solution for managing associations of all sizes. Though it requires time and effort to master, the platform's flexibility and depth of features make it a great choice for associations looking to streamline operations and improve member engagement.

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### "With great complexity comes great responsibility" — 4.0/5

> **Anna** | *26 novembre 2024* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10
> 
> **Avantages**: I work for an association/non-profit management company that uses Fonteva for several organizations. We have been able to manage the databases of up to 8 organizations under one business account. This allows us to exchange knowledge, ideas, and training among our sub-teams. I admire Fonteva's engaging user interface for the staff-side, since many association databases are rigid, outdated, and not user friendly. I admire the object-based interconnected nature of Fonteva, with all "objects" (ex. Contacts, Accounts, Items, Sales Orders, Payment Methods, etc.) connected to each other in some way which allows for more diverse and flexible use cases. Rather than filling out a rigid form linked on the annual conference page, for instance, a member can experience an engaging, customizable registration experience. You can create as many ticket types for an event as you would like, and create different registration forms connected to different ticket types. You can easily track all kinds of data. For example, if you want to figure out which payment method was used at what time for a purchase, you can click into the sales order, the related e-payment, the related payment method, and view the details of that data piece accordingly. The relational nature of this complex database allows for ample opportunity and an increasingly stronger, more engaging user-experience for your association's members. This object-based nature also allows for sufficient reporting. Some examples include, but of course aren't limited to the following: you can pull from fields of multiple objects to report on member companies who joined the association after January 2023 and are based in Florida, you can report on attendees with a particular certification who attended the last two annual conferences, members who are volunteering on committees, and whatever else you can think of. The possibilities are endless with this platform, and you can manage most aspects of your association with it (membership, events, e-store, online communities, etc.).
> 
> **Inconvénients**: With ample possibility comes ample headache at times. Fonteva is so complex that it can lead to troubleshooting, glitches, and other problems that can become a nightmare for your staff and members. Having a dedicated IT/tech person on staff to manage Fonteva and serve as staff liaison is a MUST. We often run into several issues with flow (triggering a set of actions in the database, such as a purchase of a membership item activating a membership and sending a welcome email). We also run into unexplainable software glitches, such as the purchasing page on the front-end taking several minutes to load for members and attendees. While Fonteva's object-based nature allows for easy reporting, there are pre-set templates of the objects you can report on. For example, if you are using the "Accounts with Contacts" reporting template, you could only pull fields that are connected to those object types. You wouldn't be able to pull up, say, Attendee IDs, so you want to ensure your report template will allow you to report on the proper objects before getting in the weeds with building it out. For specific data requests, staff often needs to export different reports into Excel, and then use their own manual Excel skills to sort through data as needed, since Fonteva has limited report templates. It would be nice to be able to report on all kinds of data and eliminate manual labor in Excel.

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### "Fails to deliver on many promises. Lots sacrificed with little payoff." — 2.0/5

> **Utilisateur vérifié** | *30 avril 2020* | Services aux consommateurs | Taux de recommandation : 1.0/10
> 
> **Avantages**: I like that it's built on Saleforce CRM.
> 
> **Inconvénients**: Implementation took much longer than anticipated and cost much more than forecasted. Elements of each part of the software fail to meet expectations. Core competencies such as invoicing, events set-up and managment, reporting, renewals, and eCommerce have been faulty. Support does not include support for the whole system. Their business model changed to using 3rd-party companies for setup, configuration, and advanced support. Upgrades are not free, and fees are not controlled and predictable. eCommerce engine fails to meet standards for SEO and basic eCommerce structure. Emails and integration with platforms either don't work or require excessive labor. Renewal and invoice automations can fail.

-----

### "My thoughts on Fonteva AMS" — 5.0/5

> **Frank** | *13 octobre 2021* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10
> 
> **Avantages**: The best thing about Fonteva is that it is on the Salesforce platform. Having the ability to configure the AMS with Salesforce has been a dream come true for us. In regards to Fonteva itself, I really like the flexibility it provides in solving business solutions as well as the amount of time saved with basic management of association management. My staff really loves Salesforce/Fonteva and that wasn't the case for our legacy platform. With staff buy-in, we're able to get a lot done now with our AMS.
> 
> **Inconvénients**: Fonteva is not a platform you can learn overnight. Your staff must devote time to learn the structure before any sort of major configuration or custom work. More than likely, a 3rd party resource should be brought to help and assist with any sort of business objectives in order to configure the platform properly. Lastly, avoid custom code as much as possible because the more you learn about the tool, the higher likelihood you'll be able to configure a solution using out of the box tools with Salesforce.

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### "This is one of the best cloud based CRM out there for Membership Management." — 5.0/5

> **Shruti** | *9 octobre 2020* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10
> 
> **Avantages**: Software is easy to use and has lot of flexibility to tailor it as per the association needs.
> 
> **Inconvénients**: The software has some room to improve. We have soem issues with Join process and renewal proceeses which can be improved. We also think finance side of Fonteva can be made better by improving schedule payment and lockbox functionality.
> 
> The product is the best out there and has lot of options to customize. The staff is very supportive.

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## Liens

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