--- description: ReservationKey : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ReservationKey - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [ReservationKey](/software/130362/reservationkey) # ReservationKey Canonical: https://fr.capterra.ca/software/130362/reservationkey Page: 1 / 5\ Suivant: [Next page](https://fr.capterra.ca/software/130362/reservationkey?page=2) > Système de réservation web économique et riche de fonctionnalités pour le secteur du logement. Tous les outils dont vous avez besoin pour une fraction du prix. > > Verdict: Rated **4.9/5** by 101 users. Top-rated for **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ReservationKey? Système de réservation pour les propriétés indépendantes dans le secteur de l'hôtellerie. Telles que chambres d'hôte, hôtels, motels, terrains de camping, chalets. ## Quick Stats & Ratings | Metric | Notation | Detail | | **Note globale** | **4.9/5** | 101 Avis | | Simplicité | 4.7/5 | Based on overall reviews | | Support client | 4.9/5 | Based on overall reviews | | Rapport qualité-prix | 5.0/5 | Based on overall reviews | | Fonctionnalités | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ReservationKey - **Pays**: San Ramon, É.-U. - **Founded**: 2007 ## Commercial Context - **À partir de**: 37,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Target Audience**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, web - **Langues**: allemand, anglais, danois, espagnol, français, hongrois, irlandais, italien, norvégien, portugais, suédois - **Available Countries**: Argentine, Australie, Brésil, Canada, Chili, Italie, Luxembourg, Mexique, Nouvelle-Zélande, Porto Rico, Royaume-Uni, Thaïlande, États-Unis, îles Vierges américaines, îles Vierges britanniques ## Fonctionnalités - Gestion des biens - Gestion des calendriers - Gestion des canaux - Gestion des réservations - Gestion des réservations - Gestion des taux - Gestion des tâches ménagères - Intégration GDS et OTA - Logiciels CRM (gestion de la relation client) - Notes de réservation - Rapports et analyses - Rapports et statistiques - Réservation en ligne - Réservations de groupe - Support client - Tableau de bord d'activités - Third-Party Integrations - Traitement des paiements ## Integrations (1 total) - authorize.net ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) ## Catégories connexes - [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software) - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) - [Logiciels de location saisonnière](https://fr.capterra.ca/directory/30616/vacation-rental/software) - [Logiciels pour motels](https://fr.capterra.ca/directory/32584/motel/software) ## Logiciels similaires 1. [Booqable](https://fr.capterra.ca/software/138689/booqable) — 4.8/5 (1097 reviews) 2. [Guesty](https://fr.capterra.ca/software/159377/guesty) — 4.4/5 (428 reviews) 3. [Eventbrite](https://fr.capterra.ca/software/114949/eventbrite) — 4.6/5 (5738 reviews) 4. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1512 reviews) 5. [Lodgify](https://fr.capterra.ca/software/131924/lodgify) — 4.5/5 (1282 reviews) ## Avis ### "So glad we signed on" — 5.0/5 > **Charla** | *29 novembre 2020* | Hôtellerie | Recommendation rating: 10.0/10 > > **Avantages**: Great Customer Service -- really responsive, and personable. The Built In Website, and Payments. Auto Scheduled Emails. No Contracts; No Set Up Fees. A great price -- well worth the fee even just for someone with one unit, or a small inn. Ease of use. Having Multiple Users. The Mobile Version -- I have easily been taking reservations from a hammock at the beach just on my Smart Phone. > > **Inconvénients**: Because the software is made for a myriad of Hospitality Services Providers (Hotels, Campgrounds, BnBs, Vacation Rentals), it's hard to provide the right thing to a diverse group of users. That being said, the User Forum was amazing\! If we encountered a quirk that worked well for a Hotel User, but not-quite-right for our needs, there would always be another helpful User who knew how to accomplish what we needed with just a few little User Tweaks. The entire User Forum was full of happy, generous users who were keen to share their ideas and help others. > > I can truly say that our company growth was due, in large part, to implementing Reservation Key. I was originally a "One Woman Show" trying to keep on top of reservations, Guest Emails, Payments, Website Updates, etc. We adopted RK when we had 3 units. Today, our company has 22 units, and several staff members. Having access to this technology at such an easy Monthly Price and Easy Learning Curve meant that I could scale the business, and have more free time (and less frustration). Without RK, I would have easily been burnout once I hit 5 properties, and we would have never had the opportunity to provide employment to so many great people. I speak at Industry Events and "Have you considered ReservationKey?" seems to be a frequent piece of advice that I am giving attendees as they explain their personal frustration with choosing between Reservation Spreadsheets or Over-Priced Software. I know ... it sounds like too glowing of a review. I've used the ReservationKey since 2009. When any company over-delivers by as much as ReservationKey as over-delivered, it shouldn't be surprising that they have overly happy users willing to write long-winded online reviews. But if you don't believe that I am a real person, and a real user, just track us down on Google. Our Company is "Rockies Rentals". We are based in Canmore Alberta Canada. My name is Charla. ----- ### "Greenwood Lodge and Campsites Review of Reservation Key" — 5.0/5 > **Chris** | *10 novembre 2024* | Hôtellerie | Recommendation rating: 10.0/10 > > **Avantages**: The pros of Reservation Key have been convenience and efficiency after transitioning from our old way of booking through numerous phone calls, e-mails and postal service. As a small campground, Reservation Key is a right fit for us and cost effective. > > **Inconvénients**: As for cons, we can’t provide any experience in that department because glitches were too few and customer support was always responsive and helpful. > > We had looked at a few other online booking programs before making a decision to use Reservation Key as our online booking tool. Be mindful that we never used any other online booking system before. The reason why we chose Reservation Key was the ease of learning how to set up our online booking program with the helpful and patient guidance from \[sensitive content hidden\] and \[sensitive content hidden\]. We had a very successful camping season and we wish we did the online booking sooner. Reservation Key is a perfect tool for our small seasonal business. ----- ### "ReservationKey is a good value" — 4.0/5 > **Burney** | *13 octobre 2018* | Hôtellerie | Recommendation rating: 7.0/10 > > **Avantages**: The platform is flexible, with the ability to make many different reservation pages. It also works well with MyAllocator and iCal calendars for interfacing with outside platforms. > > **Inconvénients**: 1) Guest addresses are all in one text field...organizing marketing efforts to previous guests by zip code is problematic. 2) Only one alternate rate plan can be used in a reservation page...it would be helpful to have more available to apply to various marketing sources. > > ReservationKey has worked well, and has been improving over the years that we have been using it. Customer service has been good when issues have come up. ----- ### "Reasonable price (but not cheap\!) and easy to work with" — 5.0/5 > **Tracey** | *15 octobre 2024* | Hôtellerie | Recommendation rating: 10.0/10 > > **Avantages**: Simple system without bells and whistles that I had no need for - and the price was reasonable because of that. I moved from another, larger, reservation software system because their prices went up, they provided more bells and whistles that a small business like mine just didn't need/use. Customer service, particularly \[sensitive content hidden\], was always prompt and efficient, every single year, not just in the first year. > > **Inconvénients**: I found the Forum a bit clunky to use, that could use a lot of updating to make it a bit more user friendly. Overall, I had to think hard to find a "Con". Loved Reservation Key for many years I've been with them. > > Wonderful, lots of pros and barely a con. ----- ### "Best reservation tool for small properties" — 5.0/5 > **Sandra** | *19 décembre 2022* | Hôtellerie | Recommendation rating: 10.0/10 > > **Avantages**: Ridiculously easy to use, intuitive to learn. And so many options that each individual business can be fully served. > > **Inconvénients**: So Few\! And, If I encountered something I didn't particularly like, I mentioned it to the folks at Reservation Key and they found a way to tailor it to my needs. That's pretty profound. So I don't have any 'cons' to offer. > > The software is convenient, robust, and reliable. It does precisely what you want it to do, when you need it. ----- Page: 1 / 5\ Suivant: [Next page](https://fr.capterra.ca/software/130362/reservationkey?page=2) ## Links - [View on Capterra](https://fr.capterra.ca/software/130362/reservationkey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data