--- description: TheraNest : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TheraNest - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour psy](/directory/30217/mental-health/software) > [TheraNest](/software/130400/theranest-mental-health) # TheraNest Canonical: https://fr.capterra.ca/software/130400/theranest-mental-health Page : 1/43\ Suivant: [Page suivante](https://fr.capterra.ca/software/130400/theranest-mental-health?page=2) > Logiciel pour patientèle, de dossier médical informatisé et de dossier médical partagé pour cabinets de toutes tailles dans le secteur de la santé mentale. Une myriade de fonctionnalités et de types de rapports. Facile à utiliser. Version d'essai gratuite. > > Conclusion : 1051 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise TheraNest? Ce logiciel se prête à une utilisation par des praticiens indépendants, centres de conseil aux familles, agences de santé mentale, organisations de services sociaux, groupes religieux, cabinets de psychologie, écoles, universités et grands cabinets thérapeutiques. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 1051 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Ensora Health - **Pays**: Birmingham, É.-U. - **Entreprise fondée en**: 2010 ## Contexte commercial - **À partir de**: 29,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accueil des patients - Accès aux dossiers médicaux - Aide au codage - Aide à la décision - Avis de versement - Cabinet de plusieurs praticiens - Clôture de réclamations - Communications avec les patients - Confirmations/Reminders - Conforme HIPAA - Conférences vidéo - Dossier médical informatisé et partagé - Dossiers d'antécédents médicaux - Emplacements multiples - Facturation - Facturation médicale - Formulaires en ligne - Gestion de cabinet - Gestion des documents - Gestion des enseignants et du personnel scolaire - Gestion des factures - Gestion des patients - Gestion des rendez-vous - Gestion des réclamations - Goal Setting/Tracking - Historique des factures - Interopérabilité clinique - Messagerie sécurisée - Modèles personnalisables - Notes sur l'évolution - Planification - Planification de traitement - Planification des médecins - Planification des patients - Planification des rendez-vous - Portail client - Portail des patients - Portail libre-service - Rapports et statistiques - Remote Treatment Planning - Rendez-vous récurrents - Saisie de codes et de frais - Suivi de la conformité - Suivi des patients - Suivi du temps - Tableau de bord d'activités - Therapy Notes - Télémédecine - À des fins médicales - Évaluations initiales ... et 7 fonctionnalités supplémentaires ## Intégrations (3 au total) - Google Calendar - Microsoft Outlook - iCloud ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour psy](https://fr.capterra.ca/directory/30217/mental-health/software) ## Catégories connexes - [Logiciels pour psy](https://fr.capterra.ca/directory/30217/mental-health/software) - [Logiciels de dossier patient informatisé](https://fr.capterra.ca/directory/20028/electronic-medical-records/software) - [Logiciels de facturation pour le secteur médical](https://fr.capterra.ca/directory/30026/medical-billing/software) - [Logiciels de planification pour cabinets médicaux](https://fr.capterra.ca/directory/30027/medical-scheduling/software) - [Logiciels pour services sociaux](https://fr.capterra.ca/directory/30660/human-services/software) ## Logiciels similaires 1. [EHRYourWay](https://fr.capterra.ca/software/118789/ehr-your-way) — 4.9/5 (529 reviews) 2. [SimplePractice](https://fr.capterra.ca/software/130710/simplepractice) — 4.6/5 (2827 reviews) 3. [TherapyNotes, LLC](https://fr.capterra.ca/software/118981/therapynotes-com) — 4.7/5 (969 reviews) 4. [Jane](https://fr.capterra.ca/software/178984/jane-app) — 4.8/5 (534 reviews) 5. [Alleva](https://fr.capterra.ca/software/180899/alleva) — 4.5/5 (282 reviews) ## Avis ### "All-in-one platform that's perfect for my small private practice\!" — 5.0/5 > **Melissa** | *16 septembre 2019* | Psychologie | Taux de recommandation : 10.0/10 > > **Avantages**: It's simple to use and has everything you need to make your small private practice run. The customer support is AMAZING\! I've never had a question or concern that wasn't quickly resolved by their great team. > > **Inconvénients**: I would like to see the TeleHealth screen be bigger. This is a work in progress since this is a newly added feature. > > My business is very part-time on the side, and I didn't have time or resources for some of the other options that are on the market. TheraNest gave me everything I needed to run my practice easily, efficiently, and professionally. ----- ### "Theranest lies about their customer service" — 4.0/5 > **Micheal Frances** | *8 novembre 2019* | Psychologie | Taux de recommandation : 0.0/10 > > **Avantages**: It's a comprehensive program that handles most aspects of the claim processing we all need in a busy practice. They SAY they offer live customer service when a user runs into questions about how to use the program. That is why I chose them over Simple Practice, which offers NO live customer service. The reality is when you are in need of an answer on how to use an aspect of the program, you must leave a message on a voice mail. They will call you back when it's convenient for them to do so - and that's never when I need an answer. I do all of my claims submissions myself and I'm a fairly intelligent and computer literate user. This is a complex, intricate software with may nuances in use. My time is limited, and so it doesn't work for me to have to wait for an answer until it's convenient for them to call me back. > > **Inconvénients**: Simply put, they lie about their live customer service. Their training videos are convoluted, not well-produced and hard to follow in terms of content. I spent countless hours and significant money to make the transfer over to Theranest, and when I held them to account for their promised and not delivered live customer service they CANCELLED MY ACCOUNT\! This has caused me undue stress and dollars...and they have been very callous and offered no-compromise position. I complained too much, and therefore, they got rid of me\! Nice\! > > From time to time, I was able to break through to their "upper management" and was told they really care about me and my clients and my ability to deliver therapy to those in need. This too turned out to be a falsity. The decision to cut me out was born of my holding them to their word about live customer service. I have requested to speak to the business owner, but so far, the coward has not had the necessary honor to call a fellow business person to discuss this travesty. I am considering legal action against this company to recoup the money it will cost me to take down my data from Theranest and use another competitive software. THEY ARE POISON. Stay away from them. ----- ### "Good value, easy for work flows, some less than ideal formats" — 4.0/5 > **Lavinia** | *23 juin 2026* | Psychologie | Taux de recommandation : 8.0/10 > > **Avantages**: I started out with Theranest so I'm used to it. I like the Standard Note template; I like having access to measures like PHQ9 and GAD7 right above my note for ease of administration during a session. My biller does the billing so I can't speak about that. > > **Inconvénients**: What I really DON'T like is the daily schedule page because I have to scroll down to see all my appointments, and if my browser window is not fully expanded, I can't access the "copy note from last session" function on my very last client of the day. It's annoying. Dynamic forms: I would like to be able to load a pdf into a form template more easily. There are measures I'd like to add that, to do so mnaually, is too time consuming. > > Adequate. As I mentioned above, there are formatting issues that would add value to the product. But for ease of workflow, I'm happy enough with Theranest. I don't use the built in AI nor Theranest's Telehealth as I have my own system and preferences for writing notes and see most clients in person. ----- ### "Medication Management" — 3.0/5 > **Leslie** | *24 juin 2026* | Hôpitaux et soins de santé | Taux de recommandation : 5.0/10 > > **Avantages**: AI notes are very helpful with daily charting. I do wish I could customize the notes a bit more as I am a medication provider and would rather not use the term "therapist" in my notes. > > **Inconvénients**: I have had many technical issues including difficulty setting default microphone and camera. This has still not been resolved. > > The features for medication management are not great - it is a nuisance to have to "que" the medications before changing them. I would like to just click "edit" and then be able to edit them. I would also like to be able to order and monitor labs using the platform. ----- ### "TheraNest is the Best" — 5.0/5 > **Kamal** | *13 mai 2026* | Psychologie | Taux de recommandation : 10.0/10 > > **Avantages**: 1. The overall ease of use What stood out to me most was how easy TheraNest was to navigate once I got familiar with it. The layout was straightforward, and I didn’t feel overwhelmed trying to find basic features. It made day‑to‑day tasks feel manageable rather than chaotic. 2. Having everything in one place I really appreciated that TheraNest brought scheduling, notes, client information, and billing together in a single system. Not having to jump between multiple platforms saved time and kept things more organized. It felt like a true all‑in‑one practice management tool. 3. Simple, reliable scheduling The scheduling features were one of my favorite parts. Booking appointments, viewing my calendar, and sending reminders were all pretty seamless. It reduced the mental load of keeping track of everything. 4. Easy client documentation I liked how straightforward it was to keep client charts, notes, and treatment plans organized. Even though some templates were limited, the overall documentation flow was clean and easy to manage. 5. Support when I needed it While support wasn’t perfect, I did appreciate that when I connected with the right person, they were genuinely helpful. The onboarding resources were especially useful when I was getting started. In short What I liked most about TheraNest was how simple and centralized it made my workflow. It wasn’t flashy, but it was practical — and that practicality made a real difference in staying organized. > > **Inconvénients**: 1. The technical glitches The biggest frustration for me was the number of small but disruptive technical issues. Things like reminders not sending consistently, fields not saving unless I manually clicked in a certain order, or parts of the system freezing at inconvenient times. None of these were catastrophic on their own, but they added up and interrupted my workflow more than I’d like. 2. The navigation and overall flow I often felt like I had to click through too many screens to get to basic tasks. Some features weren’t where I intuitively expected them to be, and it made the system feel more cumbersome than it needed to be. Once I learned the layout it was manageable, but it never felt truly smooth. 3. Limitations in certain features There were areas where I wished the platform had more depth or flexibility — especially around documentation templates and assessments. It worked, but it didn’t always adapt to the way I prefer to structure my notes or treatment plans. 4. Customer support responsiveness Support wasn’t terrible, but it wasn’t consistently reliable either. When I needed help with something time‑sensitive, the response time sometimes felt slow, and the answers weren’t always as thorough as I hoped. 5. Billing quirks Billing worked, but it wasn’t as seamless as I wanted. There were moments where claims didn’t go through the way the system indicated they had, or where I had to double‑check things manually. It added an extra layer of oversight I wish I didn’t have to do. In short From my perspective, TheraNest worked, but the combination of glitches, navigation friction, and feature limitations made it feel less efficient than I needed day‑to‑day. > > Overall, my experience with TheraNest was mixed — there were parts of the system I genuinely appreciated, and other areas that made my workflow harder than it needed to be. On the positive side, I liked that TheraNest brought a lot of essential tools into one place. Scheduling, notes, client information, and billing were all accessible within the same platform, and once I learned where things were, I could move through the basics fairly efficiently. The interface wasn’t flashy, but it was functional, and the core features generally did what they were supposed to do. Where I struggled was with consistency. The system had moments where it felt glitchy or required extra steps to make sure things saved correctly. Navigation sometimes felt clunky, and I often found myself clicking through more screens than seemed necessary for simple tasks. There were also areas — especially documentation and billing — where I wished the features were more ----- Page : 1/43\ Suivant: [Page suivante](https://fr.capterra.ca/software/130400/theranest-mental-health?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/130400/theranest-mental-health) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées