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SimplePractice
Description de SimplePractice
SimplePractice est une plateforme de gestion de cabinets très appréciée, conçue pour les propriétaires de petites entreprises du secteur de la santé et du bien-être. Réputé pour son interface épurée, l'ensemble de fonctionnalités de SimplePractice, leader sur le marché, comprend un processus d'admission entièrement sans papier, des notes et formulaires personnalisés, des rappels de rendez-vous gratuits (SMS, e-mail et voix), une application mobile, le dépôt de réclamations électroniques, un beau portail client, la facturation et la toute nouvelle fonctionnalité : la télésanté ! Visionnez vos clients avec une vidéo conforme à la norme HIPAA, partout et à tout moment !
Qui utilise SimplePractice?
La plupart des clients sont des praticiens en cabinet privé, qu'ils soient solitaires ou en groupe : psychologues, thérapeutes, coachs, orthophonistes, diététiciens et autres professionnels de la santé et du bien-être.
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SimplePractice
Avis sur SimplePractice

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Avis sur mon usage de simplepratique
Commentaires : D'après mon expérience professionnelle avec ce logiciel, ça a permis d'avoir accès facile et rapide au simplepratique comme rendez-vous et autres
Avantages :
Le pragmatisme, la fiabilité et la rapidité
Inconvénients :
Tout est okey. Parfait à mon humble avis jusqu'ici j'ai encore rien observer de négatif

Un avis sur SimplePractice
Avantages :
SimplePractice comme l'indique son nom est d'une grande simplicité. Elle me permet de planifier surtout et de ne pas manquer mes rendez-vous.
Inconvénients :
SimplePractice ne présente pas pour mon usage des inconvénients.

Great easy to use software
Avantages :
Like the name states. It was simple to learn and to use.
Inconvénients :
Took a while to set up . Otherwise it was great.
Simple Practice, intuitive EHS
Commentaires : Positive. I tried to use a different EHS but felt like it was overly complicated and unorganized so I went back to simplepractice and just bought a cheaper plan.
Avantages :
The way it is organized feels intuitive and user friendly.
Inconvénients :
Primarily the cost to send text messages (I would pay for that separately as an add on with the lowest plan)
Not my favorite
Commentaires : I like counsol.com better because of its ease of use
Avantages :
It’s very thorough. Lots of detailed notes options
Inconvénients :
Not very user friendly. More complicated than Counsol
Needs more work
Commentaires : Ended up cancelling services with them due to issues stated above.
Avantages :
Easiy accessed online from multiple locations.
Inconvénients :
Hard to clearly followup billing. To many screen to access different infrmation.
Simple Practice is Pretty Good!
Commentaires : I have had a good experience so far and enjoy having my client's be able to schedule themselves and have ease of use.
Avantages :
I really like that it is user friendly and can incorporate video conferencing for individuals and groups.
Inconvénients :
I don't like the difficulty with billing sometimes which causes some issues.

Alternatives envisagées :
Mental Health EMR that has work to improve
Commentaires :
Our experience has been on a down, up, and down trajectory. It was sold to the practice owner, who is not technical in IT, as a HIPPA compliant telemedicine app. It was sold but never setup correctly, and almost put us out of business, claims were getting denied at a very high rate, and copays were not being collected. Because the app was not setup, all of it resulted in loss collections. The reports are garbage, so we did not know until well after the damage had been done.
Now, as I am trying to integrate it with our accounting system (Quick Books Online), I can't get past the tier one support team, who keeps closing my request as solve, after providing work arounds that do not address the problems.
I would like to see SimplePractice take their user community's recommendations more seriously. It will only improve the software.
Avantages :
The telemedicine virtual visits are awesome!
Inconvénients :
Simple Practice is awful at reporting. The built in reports miss the market, and they will not allow users to create their own custom reports.
Good "Off The Shelf"
Commentaires : Easy for administrative and practitioner use; intuitive for clients; less engaged in seeking out maximum coverage for clients.
Avantages :
Ease of use for the client to enter and update info. Also straightforward for administrative use related to billing and scheduling.
Inconvénients :
The nature of highly customizable tools sometimes comes with the extra work of identifying the settings that need to be adjusted to pull the desired data. For example, billing dates defaulting to the last billing period as opposed to client history. Also not as proactive in pursuing insurance coverage for clients.
All in one
Commentaires : It is the "all in one" that a professional needs.
Avantages :
It honors its name, it is very Simple to use, specially for medical records and professional documentation. It is helpful with scheduling appointments and billing.
Inconvénients :
It could be a "too simple" or basic platform for what health profesionals are used to. However, it is very helpful and gives you a new vision of keeping simple documentation.
Too expensive
Commentaires : I was frustrated with the lack of calendar syncing, and the price, and ultimately chose a different platform.
Avantages :
Interface was nice looking, multiple options for client reminders
Inconvénients :
The price!!! It felt like highway robbery paying extra for features that other platforms include in their much lower price. Especially calendar syncing.
Software that simplifies client management
Avantages :
SimplePractice was simple to setup and navigate. It is also easy for clients to book and use this platform.
Inconvénients :
I have not had any issues using this platform.
Not very customized
Commentaires : It was very un advanced. Not enough personal background for proper client care
Avantages :
I like the few steps to document. I like that the training for our staff was simple
Inconvénients :
I did not like the lack of tabs for more details for specific clients. I wish they integrated with laboratories for ua.
Outstanding product at an affordable price
Commentaires : Initially hesitant to adopt SimplePractice, I was accustomed to and comfortable with another EHR system. However, upon making the transition and familiarizing myself with the platform's navigation, the evident ease of use quickly became apparent.
Avantages :
I spend significantly less on this software compared to a similar product I used before. It's user-friendly, and the customer support team responds promptly to my inquiries.
Inconvénients :
The current system lacks user-friendly features that would facilitate a smooth document submission process.
Easy to Use and Helpful!
Commentaires : Overall, SimplePractice is great. I appreciate the convenience of it, the helpful features and the ease of use!
Avantages :
As a patient, I think this software is great. It is user friendly and has nice features! You can access invoices, change/add payment methods, message providers, and receive reminders about appointments!
Inconvénients :
The only thing I could think of is having to verify my email each time I log in, it can be a pain, but I understand for security purposes!
Simple says it all, easy to set up for solo providers
Commentaires : Simple Practice is fundamental and ideally suited for small practices not credentialed with insurance companies. It excels for solo providers, offering numerous features that many EHRs typically charge extra for, all while being highly affordable.
Avantages :
Simple Practice is straightforward and user-friendly. Its setup is convenient, reducing unnecessary stress and simplifying error correction. Therapists may find it particularly beneficial, especially if they provide super billing or accept private payments.
Inconvénients :
Accidentally deleting items can be problematic, especially when in a rush or with patients waiting, as retrieval can be difficult. The calendar system would benefit from improved templates to reduce the need for manual input, which currently creates excessive administrative time. The ability to apply changes all at once, rather than individually, would also be advantageous.
I recommend, but if you want to grow, it can get costly
Commentaires : Simple practice is very good for a small team or solo practitioner. When you start to get bigger, it might be wise to compare options.
Avantages :
Simple practice is simple. That is so helpful for a software. It is much easier to set up than the one we are currently using. I also like the two-way Google calendar integration.
Inconvénients :
If you start to add clinicians, then it gets pricey, simple practice does not differentiate between full-time and part-time clinicians in terms of pricing. So we switched, because adding part-time clinicians was getting too expensive for the software. It is also not a marketing centered software compared to the one we are using now.
solo psychiatrist
Commentaires : Horrible. Feel conned and ripped off. Now that I have many patients and am paying a biller and ever increasing fees to Luminello I feel trapped and am trying to search for anther EMR with prescribing and billing.
Avantages :
only feature - it helped me set up e prescribing.
Inconvénients :
No lab integration possible for solo telepsychiatry Added billing fees are exorbitant. Worst off 30% or more of claims submitted through APEX/Luminello are rejected. No support or guidance.
Réponse de l'équipe de SimplePractice
l’année dernière
Dear Windsong, We apologize for the challenges you've faced with our platform. We acknowledge your concerns about billing fees and claim rejections. We are actively reviewing pricing and working to improve integration issues. Our support team is ready to assist, and we're committed to enhancing Luminello to better meet your needs. Your feedback is valuable, and we appreciate your patience as we address these issues.
Horrible Experience
Commentaires : Overall, it was pretty bad. When I did talk with customer service, it was good most of the time. There was one time when the gal treated me like an idiot. The lack of updating the platform with needed changes and not listening to the customer requests on their request page is ridiculous. Why even have a request page?
Avantages :
It was easy to navigate around the software. To schedule the next session was relatively easy as well. Billing was taken care of, so that was nice.
Inconvénients :
*Customer service shared that the [sensitive content hidden] didn't want to make some much-needed changes to the platform (adding time zone changes automatically if the client was in a different time zone from mine, which was one he denied). *You must be on the HIGHEST tier to get ONE-WAY calendar integration. *Price points are ridiculously high for what they offer. *The look and feel of the platform was antiquated.
The gold standard of mental health EHR
Avantages :
Very user friendly. Great mobile app. Simplified all-in-one practice management.
Inconvénients :
Price. Inability to change cancellation policy for a practice's individual providers.
Simple Practice, Easy to Use
Commentaires : It has been good and smooth. Easy to submit new claims and follow ups.
Avantages :
Is very easy to use. All the information is easy to find.
Inconvénients :
Process about deleting a claim. It is too difficult.
staff intake nurse and educator
Commentaires : some what difficult to chose from the drop panel and pick the diagnosis i need to fit the client
Avantages :
it is very simple i like that it is real easy to use and i am able to make simple notes
Inconvénients :
not able to program to fit paperless business also i have trouble fitting the diagnosis with a intervention and goal sometimes
Increase Pricing - Lack of Increasing Features - Horrible Customer Support
Commentaires : Horrible. Everything about SimplePractice was a nightmare.
Avantages :
Nothing. I would not recommend this platform at all.
Inconvénients :
Increase pricing. Not actively adding requested, or promised features (such as direct support for group sessions). Lack of customer focus and support.
Easy to use and accessible
Commentaires : I have a had a wonderful experience with SimplePractice and I love how accessible it is
Avantages :
SimplePractice is very easy and convenient to use
Inconvénients :
Please improve your customer service calls
Awesome app
Avantages :
This app is Very organized and well put together.
Inconvénients :
Absolutely Loved everything about the app.