--- description: GiveSmart : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GiveSmart - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour enchères](/directory/30528/auction/software) > [GiveSmart](/software/130794/givesmart) # GiveSmart Canonical: https://fr.capterra.ca/software/130794/givesmart Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/130794/givesmart?page=2) > Cette nouvelle plateforme combinée regroupe des fonctionnalités de pointe et une gamme de services d'envergure internationale pour simplifier les événements de collecte de fonds. > > Conclusion : 211 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise GiveSmart? Les organismes à but non lucratif, les écoles privées et les hôpitaux. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 211 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Momentive Software - **Pays**: Tysons Corner, É.-U. - **Entreprise fondée en**: 2017 ## Contexte commercial - **À partir de**: 3 000,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Billetterie - Billetterie des événements - Confirmations/Reminders - Don en ligne - Dons par SMS - Enchères en ligne - Facturation - Gestion de la communication - Gestion de site web - Gestion des abonnements - Gestion des campagnes - Gestion des collectes de fonds - Gestion des contacts - Gestion des donateurs - Gestion des données client - Gestion des inscriptions - Gestion des offres - Gestion des parrainages - Gestion des participants - Gestion des promesses de don - Gestion des promotions - Gestion des événements - Inscription des visiteurs - Intégration des médias sociaux - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Mise en vente en ligne - Option d'achat instantané - Planification des événements - Promotion sociale - Rapports et analyses - Rapports et statistiques - Stratégie de marque personnalisable - Tableau de bord d'activités - Traitement des paiements ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels pour enchères](https://fr.capterra.ca/directory/30528/auction/software) ## Catégories connexes - [Logiciels pour enchères](https://fr.capterra.ca/directory/30528/auction/software) - [Logiciels pour événements hybrides](https://fr.capterra.ca/directory/33115/hybrid-events/software) - [Logiciels de marketing événementiel](https://fr.capterra.ca/directory/31542/event-marketing/software) - [Outils d'inscription en ligne](https://fr.capterra.ca/directory/30111/registration/software) - [Logiciels d'événements en ligne](https://fr.capterra.ca/directory/32017/virtual-event/software) ## Logiciels similaires 1. [Zeffy](https://fr.capterra.ca/software/220131/zeffy) — 4.8/5 (484 reviews) 2. [DonorPerfect](https://fr.capterra.ca/software/2698/donorperfect-fundraising-software) — 4.5/5 (1450 reviews) 3. [Givebutter](https://fr.capterra.ca/software/172048/givebutter) — 4.8/5 (872 reviews) 4. [Donorbox](https://fr.capterra.ca/software/156860/donorbox) — 4.8/5 (625 reviews) 5. [Bonterra Network for Good](https://fr.capterra.ca/software/111128/bonterra-guided-fundraising) — 4.6/5 (937 reviews) ## Avis ### "Reliable fundraising platform that gives our donors a positive experience." — 3.0/5 > **Meredith** | *29 mai 2026* | Construction | Taux de recommandation : 7.0/10 > > **Avantages**: In the end it is possible to make a good landing site and webpages to help facilitate fundraising. The UI looks clean and modern and is reasonably easy to use for people coming to donate, bid on auction items or buy raffle tickets. > > **Inconvénients**: The backend of the site is sometimes hard to understand. We only use the platform a handful of times a year and it often feels like we have to relearn each time we go in to set up a new event. > > It does let us run our fundraising events in an efficient way. People can participate whether they are in-person at the event or not which helps us raise more funds. ----- ### "Best Investment Ever" — 5.0/5 > **Jill** | *13 octobre 2020* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: What I like MOST about this software is the fact that people can participate in our auction from anywhere\!\! > > **Inconvénients**: HHHmmmm......the first year, the uploading process of the auction items was a bear, but they upgraded the software and since then it is SUPER user friendly\!\!\! > > I have nothing negative to say about this company, the platform or their employees, everyone I have had contact with has been more than helpful. The software is easy to use, but if you do have questions, the chat, email or phone availability of someone who can help you is amazing. They are prompt and efficient, which helps you to complete the task at hand and move on the next thing on your lsit\! ----- ### "We Are Beyond Grateful" — 5.0/5 > **Madison** | *3 décembre 2020* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: This software is an incredible tool for nonprofits. Especially in a year with so many unknowns and endless virtual events, this software made it easier and less stressful to pivot, be creative, and fundraise for our cause. In 2020 alone, we have done five campaigns and have exceeded our fundraising goals. It is easy to use for both administrators and users, and is feasible for multiple different types of events (i.e. a golf tournament, a virtual auction, a gala, a 5K, a general fundraiser, a voting event, and so much more). The possibilities are endless with GiveSmart. In addition, their support teams and their resources provide tools for organizations looking for ways to improve and grow. I have yet to have a negative experience with the software. > > **Inconvénients**: The only issue I've had with the software is with a virtual auction. Anytime you share a link, be it to donate, or to view an item, etc., it just links to your general campaign and not to a specific component of that campaign. That being said, that's a minuscule detail in the grand scheme of things when planning and executing an event. This software is easy to use and navigate, and their support team is top-tier if you run into a problem or have a question. > > I would recommend Givesmart to anyone looking to kickstart their fundraising and be more flexible with their events. Our nonprofit has seen unprecedented success using GiveSmart, even during such a turbulent year full of changes and unknowns. Our entire team of volunteers is thankful for this product and all that it has provided to us. Their platform, help team, resources, and webinars will motivate you to do more and be better for your organization and its mission. ----- ### "Deeply Disappointed – GiveSmart Has Been a Costly and Stressful Experience for Our Nonprofit" — 1.0/5 > **Stephanie** | *1 décembre 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 0.0/10 > > **Avantages**: Unfortunately, there was nothing we found positive about our experience; the platform and support consistently failed to meet even basic expectations. > > **Inconvénients**: GiveSmart has been unreliable, poorly supported, difficult to integrate, slow to resolve critical issues, and has forced us to create our own workarounds despite paying thousands for their platform. > > Our PTO has had an incredibly frustrating experience with GiveSmart, and I want to share our story so other nonprofits can make an informed decision. We spent several thousand dollars launching our fundraising platform and expected a smooth integration with our existing website. Instead, the interface was clunky, difficult to work with, and far from user-friendly. Even worse, when we reached out for help, support was minimal to nonexistent. For a platform marketed to nonprofits—many of which rely on volunteers—that alone was discouraging. Things only got worse. GiveSmart encountered an issue with our bank account, and rather than helping us resolve it quickly, our funds were held for months. As a PTO raising money for important school needs, this delay put us in a really difficult position. Communication was slow, unclear, and unhelpful throughout the entire process. Most recently, as we prepared for Giving Tuesday, a board member attempted a test donation—only to find out that donations weren’t working at all. We submitted an IT ticket and were told they would “try,” and that our account manager was too busy and heading into a meeting, so we should just email general support. At a time when reliability is crucial, this was incredibly disappointing. At this point, we’ve had to create multiple workarounds just to function because GiveSmart still has not provided meaningful assistance. We honestly don’t know what we paid for, as we’ve been forced to solve problems on our own that their team should have handled from the start. Now, right before a major fundraising event, we’re suddenly being asked for additional information that was never requested during onboarding. Critical steps were missed by their team, and we’ve consistently had to chase them just to make the platform functional. Based on our experience, I cannot recommend GiveSmart to any nonprofit or organization looking to raise money. The platform has caused us stress, delays, and unnecessary obstacles at every stage. It has truly been a nightmare and has hindered—rather than supported—our fundraising efforts. If you rely on your fundraising platform to be dependable—especially during major events—please look elsewhere. ----- ### "The Best Choice" — 5.0/5 > **Kristin** | *19 octobre 2020* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: I was very nervous about setting this up for the first time. I'm a one-person development office, and I'm not extremely technology-savvy. But once I started, it was so intuitive that it practically told me what to do. And when I ran into something I needed help with, the tutorials were great, and if I still needed help, the customer support reps responded very quickly with exactly what I needed. There was no down time\! It's also easy for our donors to use for bidding on our gala auction. We have received many compliments about that, so much so that we're using the software again on another fundraising program. The reports available to me during and after the event have been unbelievably helpful. There was no time lag waiting for results. I could watch the action results real time on my computer and send out appropriate messages. The software works seamlessly with Excel. There are great resources on their website from other organizations about how they used GiveSmart for their events. These were extremely helpful when we had to pivot from a live event to an online event. They took me from fear to excitement\! > > **Inconvénients**: I wish I had set up our site earlier. I would have been able to use it for ticket purchases, sponsors and auction donations. I will next time\! > > From beginning to end, my experience with GiveSmart was outstanding. I have recommended them to a number of other nonprofits. We will definitely continue to use them. They will do everything they can to make your event a success\! ----- Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/130794/givesmart?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/130794/givesmart) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées