--- description: ZENOTI : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZENOTI - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour centres de cure](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti) # ZENOTI Canonical: https://fr.capterra.ca/software/131057/zenoti Page: 1 / 51\ Suivant: [Next page](https://fr.capterra.ca/software/131057/zenoti?page=2) > Zenoti est un logiciel cloud haut de gamme pour salons, spas et centres de cure. > > Verdict: Rated **4.4/5** by 1246 users. Top-rated for **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ZENOTI? Zenoti est un logiciel web utilisé par plus de 6 000 spas, salons, centres de cure, studios de yoga et de fitness dans le monde entier qui est aussi bien adapté aux petits spa qu'aux grandes chaînes de plus de 200 sites. ## Quick Stats & Ratings | Metric | Notation | Detail | | **Note globale** | **4.4/5** | 1246 Avis | | Simplicité | 4.3/5 | Based on overall reviews | | Support client | 4.6/5 | Based on overall reviews | | Rapport qualité-prix | 4.3/5 | Based on overall reviews | | Fonctionnalités | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Zenoti Software - **Pays**: MERCER ISLAND, É.-U. - **Founded**: 2010 ## Commercial Context - **À partir de**: 400,00 $ US - **Target Audience**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000 - **Deployment & Platforms**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Available Countries**: Australie, Cambodge, Canada, France, Inde, Malaisie, Norvège, Nouvelle-Zélande, Pays-Bas, Philippines, R.A.S. chinoise de Hong Kong, Royaume-Uni, Singapour, Suisse, Thaïlande, Émirats arabes unis, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Automatisation du marketing - Base de données de clients - Base de données de membres - Communication avec les membres - Confirmations/Reminders - Conforme HIPAA - Facturation - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - Formulaires personnalisables - Gestion d'équipe - Gestion de la disponibilité - Gestion de la paie - Gestion des abonnements - Gestion des calendriers - Gestion des cartes cadeaux - Gestion des clients - Gestion des cours - Gestion des employés - Gestion des enseignants et du personnel scolaire - Gestion des inscriptions - Gestion des rendez-vous - Gestion des réservations - Gestion des visiteurs - Gestion du personnel - Intégration de sites web - Marketing par courriel - Paiements en ligne - Paiements électroniques - Planification automatisée - Planification des cours - Planification des rendez-vous - Point de vente (PDV) - Portail client - Portail des membres - Pour salons de beauté et les spas - Rappels - Rapports et analyses - Rapports et statistiques - Rendez-vous récurrents - Réservation en ligne - Stratégie de marque personnalisable - Suivi des présences - Synchronisation du calendrier - Third-Party Integrations - Traitement des paiements ... and 4 more features ## Integrations (8 total) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels pour centres de cure](https://fr.capterra.ca/directory/30582/medical-spa/software) ## Catégories connexes - [Logiciels pour centres de cure](https://fr.capterra.ca/directory/30582/medical-spa/software) - [Logiciels pour instituts de beauté](https://fr.capterra.ca/directory/30028/salon/software) - [Plateformes pour spa](https://fr.capterra.ca/directory/30782/spa/software) - [Logiciels de gestion des membres](https://fr.capterra.ca/directory/20045/membership-management/software) - [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software) ## Logiciels similaires 1. [AestheticsPro](https://fr.capterra.ca/software/93446/aestheticspro) — 4.4/5 (607 reviews) 2. [Pabau](https://fr.capterra.ca/software/140062/pabau-crm) — 4.6/5 (606 reviews) 3. [Mangomint](https://fr.capterra.ca/software/187593/mangomint) — 4.9/5 (289 reviews) 4. [Vagaro](https://fr.capterra.ca/software/153752/vagaro) — 4.7/5 (3472 reviews) 5. [Boulevard](https://fr.capterra.ca/software/180087/boulevard) — 4.6/5 (364 reviews) ## Avis ### "Don't do it, trust me, don't" — 1.0/5 > **Kerri** | *11 mai 2025* | Santé, bien-être et fitness | Recommendation rating: 0.0/10 > > **Avantages**: It has more depth communications, texting msging, auto emails, I like all this. But it is terrible to get all set up. > > **Inconvénients**: Zenoti is probably the worse software for medispas. They don't tell you about the tremendous 4 month introductory to their system and how indepth the integration is. They have terrible customer service who never replies. I had a on boarding team, that team knew less than me about their own system. I would test certain aspects they said would not work, only to find out they work. Not to mention, their system is constantly glitching. I had major double bookings when I first came on with them, which was a simple change I had to figure out by myself over weeks, they could not figure it out. I am fully integrated with them now, but had I know all this, I would have never taken the leap. The worse software by far. Being full integrated, I also can never get a hold of customer service. It is a critical change, HOURS to reply. Plus, you don't have full access to the software, there are so many changes you cannot make yourself. The price is astronomical for a system that hardly works. You cant just make changes to invoices, you have to do 15 steps, to get the one you wanted. I was promised this would be better, faster, easier to use. Don't believe this. I wish I would have read all the reviews first > > I would never recommend this system to anyone. They make you feel super important when you start with them, however, that quickly goes down hill once you are "all set up" in their eyes. ----- ### "Hien’s Review" — 5.0/5 > **Hien** | *16 avril 2025* | Cosmétiques | Recommendation rating: 10.0/10 > > **Avantages**: The ease of the transition from our previous platform to this one, the sales team and the support team was incredible. > > **Inconvénients**: So far there is nothing that I havent liked. There is a lot to learn as many features were not included on our last platform. > > It’s been incredible. The sales team and the it team have been so supportive. The questions I have are answered so promptly ----- ### "Best user friendly software" — 5.0/5 > **Chandu** | *6 avril 2025* | Santé, bien-être et fitness | Recommendation rating: 9.0/10 > > **Avantages**: Zenoti is good with adding new products , packages and gift cards and take it to the clients. Great support team. > > **Inconvénients**: Reporting and home screen dashboard are not great , not many options to go back and see. > > Its a good software , good from company side for business. ----- ### "Strong Start for MedSpa" — 5.0/5 > **Susanna** | *12 mai 2025* | Cabinets médicaux | Recommendation rating: 10.0/10 > > **Avantages**: Zenoti is a comprehensive and powerful platform for business and operational use. It has incredible details that can be set up tailoring to our preferences. The functions are actually beyond our expectation. > > **Inconvénients**: We are still working on how to sort out the cash collection by employee every day or within a period of time. > > I like Zenoti because it is a comprehensive platform with strong functions and aesthetic needs. I need it everyday for management. Zenoti's team are very supportive and also working on problem-solving. ----- ### "More capabilities" — 5.0/5 > **Jonathan** | *25 juin 2025* | Cabinets médicaux | Recommendation rating: 10.0/10 > > **Avantages**: We recently transitioned from Square to Zenoti, as our medispa required a more robust and comprehensive platform to support our growing needs. While the transition to a system as powerful as Zenoti can be complex, our experience was made significantly smoother thanks to Puru. He was incredibly patient, thorough in his explanations, and went above and beyond to ensure our team was fully prepared to go live. His support made a potentially overwhelming process much more manageable and gave us confidence moving forward with the platform. We're excited about the capabilities Zenoti brings to our clinic and grateful for the guidance we received during this important change. > > **Inconvénients**: What we liked less was the complexity of the program at first—it was a significant adjustment coming from Square. Zenoti is a much more advanced system, and it took some time for our team to adapt. However, this adaptation period also highlighted just how powerful the platform truly is. With the right training and support, especially for our providers, we’ve come to appreciate the depth and flexibility Zenoti offers. It’s clear that this system will equip us with the tools we need to operate efficiently and grow our medispa practice. ----- Page: 1 / 51\ Suivant: [Next page](https://fr.capterra.ca/software/131057/zenoti?page=2) ## Links - [View on Capterra](https://fr.capterra.ca/software/131057/zenoti) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data