--- description: Bloomerang : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bloomerang - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de collecte de fonds](/directory/20047/fundraising/software) > [Bloomerang](/software/131207/bloomerang) # Bloomerang Canonical: https://fr.capterra.ca/software/131207/bloomerang Page : 1/53\ Suivant: [Page suivante](https://fr.capterra.ca/software/131207/bloomerang?page=2) > Un système de gestion des donateurs sur le cloud pour les collectes de fonds modernes. > > Conclusion : 1287 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Bloomerang? Les organismes à but non lucratif qui se concentrent sur les collectes de fonds individuelles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 1287 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Bloomerang - **Pays**: Brentwood, É.-U. - **Entreprise fondée en**: 2012 ## Contexte commercial - **À partir de**: 125,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Base de données de membres - Comptabilité - Don en ligne - Don récurrent - Dons par SMS - Gestion de la communication - Gestion des abonnements - Gestion des ambassadeurs de marque - Gestion des bénévoles - Gestion des campagnes - Gestion des collectes de fonds - Gestion des contacts - Gestion des donateurs - Gestion des formulaires - Gestion des inscriptions - Gestion des promesses de don - Gestion des reçus - Gestion des subventions - Gestion des événements - Gestions des anciens élèves - Intégration des médias sociaux - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Outils de collaboration - Rappels - Rapports et statistiques - Traitement des paiements ## Intégrations (36 au total) - Aplos - Apple Pay - Benchmark Email - Bloomerang Fundraising - BombBomb - Cognito Forms - Constant Contact - Donately - Donorbox - Emma by Marigold - Eventbrite - Givebutter - GivingFuel - Gmail - Google Forms ... et 21 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de collecte de fonds](https://fr.capterra.ca/directory/20047/fundraising/software) ## Catégories connexes - [Logiciels de collecte de fonds](https://fr.capterra.ca/directory/20047/fundraising/software) - [Logiciels de gestion des dons](https://fr.capterra.ca/directory/30548/donation-management/software) - [Logiciels pour OBNL (organisation à but non lucratif)](https://fr.capterra.ca/directory/30805/nonprofit/software) - [Logiciels de CRM pour association](https://fr.capterra.ca/directory/31515/nonprofit-crm/software) - [Logiciels de gestion des subventions](https://fr.capterra.ca/directory/30567/grant-management/software) ## Logiciels similaires 1. [DonorPerfect](https://fr.capterra.ca/software/2698/donorperfect-fundraising-software) — 4.5/5 (1450 reviews) 2. [Donorbox](https://fr.capterra.ca/software/156860/donorbox) — 4.8/5 (625 reviews) 3. [DonorSnap](https://fr.capterra.ca/software/97513/donorsnap) — 4.6/5 (414 reviews) 4. [Neon CRM](https://fr.capterra.ca/software/102088/neoncrm) — 4.3/5 (619 reviews) 5. [Little Green Light](https://fr.capterra.ca/software/123954/little-green-light) — 4.8/5 (316 reviews) ## Avis ### "Excellent for Most Non-Profits" — 5.0/5 > **Jeff** | *14 novembre 2019* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10 > > **Avantages**: Bloomerang is intuitive and easy to use. Creating and reporting with custom field has never been easier and really allows you to customize it to your needs rather than using a standard field for something else. The ability to create embedded forms is a lifesaver. The integrated email capabilities save me from having to purchase another solution like Constant Contact. Plus, these interactions are automatically recorded in the donor/prospects data file. The integrated DonorSearch option is convenient, useful and cost-effective. > > **Inconvénients**: If my organization ran a ton of events, I'm not sure this would be my optimal solution. Currently, there is only one level of access - so I can't let a Board Member in to look around because any accidental changes they make would be permanent. I know that Bloomerang is working on this though. > > At a prior non-profit, I switched them from Raiser's Edge (desktop) to Bloomerang. I gained a ton of features and saved quite a bit. The conversion was painless. I've only had to contact support a few times and they have always been extremely helpful. In my current role, I set them up with Bloomerang as their first database. I have also recommended it on multiple occasions. ----- ### "Bloomerang review 2024" — 5.0/5 > **Scott** | *22 novembre 2024* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10 > > **Avantages**: Intuitive and fairly easy to use. Integrated services with emails and email newsletters. Report system very good. Donations directly populated into donor profile, creates new profile for new donations. A time saver. > > **Inconvénients**: There is no address label feature or a way to directly print an address and name to an envelope. > > Bloomerang is overall an excellent product with many good integrated features that allows us to simplify our management of donors and donations. ----- ### "Limited Options and Poor Customer Support" — 1.0/5 > **Fernette** | *22 mars 2016* | Organisme social ou civique | Taux de recommandation : 1.0/10 > > **Avantages**: We sought this vendor because of its simple platform and reduced cost. > > **Inconvénients**: There are so many negative experiences, it's hard to identify what I liked least. 1. Revolving door customer support. Sales was very attentive, but after we purchased, we had difficulty getting ahold of our customer support. At one point she said she only worked 2 days a week, and then she called from a noisy street. Customer support didn't know about integrations with other products or setting the platform for automation, so it took weeks to allow her to put me in contact with engineering. He answered in a helpful email that took 5 minutes. Constant Contact support is much better than this - it doesn't matter to me who I get on the phone if they are knowledgeable and nice. Other platforms definitely have their support personnel better trained to answer questions. 2. Inadequate documentation for support - Videos, no Texts. As is common I think for startup companies, Bloomerang filmed short videos, but neglected proper text documentation. Our donation director would watch videos, then have trouble finding appropriate parts if she had any questions. Good tutorial documentation has text (that can be searched) and also screenshots to help people know what to do. 3. Poor default donation forms - the donation forms were ugly and not what someone would expect for a donation software. We had to go with MailChimp anyway and so there was the added cost. Bloomerang is definitely not a good option for emailing your list (others have mentioned). 4. Poor search of the donation database. If you wanted to select a list by a certain demographic - like donors of a certain amount or from a different state and some other feature and then email them, then Bloomerang couldn't do it. Although they will take some customization of the donor entry, we often found that adding different client details couldn't be searched. What is the point of adding more details if you can't find them later? We had used another platform with better search capabilities. 5. They do not search for duplicates or common typographical errors. As a result, you may be charged for a much higher number of people that are not truly in your database. Other mail lists like Constant Contact search for duplicates and also make corrections in email addresses (like a missed period between gmail and com). Nothing like that in Bloomerang. 6. They do not stand by their product. There is no customer satisfaction guarantee. Although we stated a desire to cancel the product entirely after the first year and asked the rep not to process our direct deposit, she did it anyway. Bloomerang told me that their policy is not to refund any money even though we will not be using their product at all. I was not contesting the 1 year that we already paid into, what I didn't want to do was pay for the future year because we would not use it because it had so many missing needs. Just using an integration with Mail Chimp would serve us better than Bloomerang. The communication piece with Bloomerang is extremely weak. ----- ### "The Best Little Fundraising CRM Money Can Buy" — 5.0/5 > **Utilisateur vérifié** | *15 juillet 2021* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to implement. Great customer service. Robust reporting features. Great user interface. Best in class features. Just upgraded email marketing features\! > > **Inconvénients**: Not a lot of options for online fundraising campaigns (vs a regular donation page), and online forms are limited. > > Great control over how I set up and manage the database to meet most fundraising needs. Love the best in class reporting functionality; they are doing stuff no one else is doing in that realm. ----- ### "Great Database for Smaller Organizations" — 5.0/5 > **Utilisateur vérifié** | *16 décembre 2020* | Collecte de fonds | Taux de recommandation : 8.0/10 > > **Avantages**: Bloomerang is very easy to use and very easy to set up, they also have a ton of resources and videos so if you can't figure something out right away, you'll be able to figure it out soon. The interface is very simple with all the options on the left hand side. The dashboard gives a lot of good data and its very, very easy to build either custom reports or use their canned report templates. Imports are also very easy. Household records are only counted as 1 record against your limit, which is nice. > > **Inconvénients**: The donation pages leave a lot to be desired. There's only a few things you can edit or customize unless you self host and know how to code html, css and java-script. The dashboard on the home page isn't customizable either, though it does give pretty good data by itself, it would be better if it were customizable. > > Bloomerang is easy to use for the majority of people, but you do give up some customization options to get that ease of use. I think its a good database for smaller organizations, especially ones that don't have the staff or the time for a database administrator. ----- Page : 1/53\ Suivant: [Page suivante](https://fr.capterra.ca/software/131207/bloomerang?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/131207/bloomerang) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées