--- description: Khoros Marketing : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Khoros Marketing - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils pour community manager](/directory/30781/social-media-marketing/software) > [Khoros Marketing](/software/131341/spredfast-platform) # Khoros Marketing Canonical: https://fr.capterra.ca/software/131341/spredfast-platform Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/131341/spredfast-platform?page=2) > Khoros Marketing permet aux marques de mobiliser les clients dans des campagnes significatives qui favorisent la fidélité et les résultats commerciaux. > > Conclusion : 20 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 20 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Khoros (formerly Spredfast + Lithium) - **Fondé**: 2008 ## Contexte commercial - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Analyse de la concurrence - Analyse des campagnes - Analyse des sentiments - Analyse des tendances - Analyse visuelle - Campagnes multiples - Gestion de contenu - Gestion de plusieurs comptes - Gestion des campagnes - Importation et exportation de données - Intégration des médias sociaux - Mesure des performances - Planification des campagnes - Rapports personnalisables - Segmentation de la clientèle - Suivi de l'engagement - Suivi des conversions - Suivi des médias sociaux - Tableau de bord - Tableau de bord d'activités - Édition automatisée ## Intégrations (8 au total) - Bazaarvoice - Brandwatch - Domo - Google Analytics 360 - Quid - Salesforce Sales Cloud - Symantec Endpoint Security - Tableau ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Outils pour community manager](https://fr.capterra.ca/directory/30781/social-media-marketing/software) ## Catégories connexes - [Outils pour community manager](https://fr.capterra.ca/directory/30781/social-media-marketing/software) - [Logiciels de gestion de campagnes](https://fr.capterra.ca/directory/30012/campaign-management/software) - [Outils de gestion des médias sociaux](https://fr.capterra.ca/directory/31028/social-media-monitoring/software) ## Logiciels similaires 1. [monday.com](https://fr.capterra.ca/software/147657/monday-com) — 4.6/5 (5726 reviews) 2. [Sprinklr](https://fr.capterra.ca/software/131274/sprinklr-platform) — 4.3/5 (90 reviews) 3. [Agile CRM](https://fr.capterra.ca/software/135148/agile-crm) — 4.1/5 (524 reviews) 4. [Eclincher](https://fr.capterra.ca/software/147789/eclincher) — 4.7/5 (224 reviews) 5. [Meltwater](https://fr.capterra.ca/software/123153/meltwater) — 4.0/5 (96 reviews) ## Avis ### "Good social media tool" — 4.0/5 > **Dana** | *7 novembre 2019* | Marketing et publicité | Taux de recommandation : 7.0/10 > > **Avantages**: For content scheduling purposes, it is great. You can sync multiple accounts and publish content simultaneously if desired. You can also organize content with labels although there are some limitations. > > **Inconvénients**: The analytics side of the product is not as strong as content and listening. There are other products that do a better job with features and dashboards. > > It is a tool used by our clients that we manage daily. It helps us organize content and receive approvals for publishing. It also tracks our campaign content. ----- ### "Khoros is great for enterprise clients, but has some short comings." — 4.0/5 > **Helena** | *5 avril 2022* | Marketing et publicité | Taux de recommandation : 7.0/10 > > **Avantages**: Monitoring \& engagement. We have a high volume of comments that come in daily and needed a tool that can pull everything in successfully. It made it easier for the team to monitor and engage with the community. Customer Service - The team is very responsive. They will attempt to help as much as they can. > > **Inconvénients**: Overwhelming - It can be overwhelming at times. There's isn't an easy way to understand where you left off when monitoring streams. Features - Some of the features did not fit our needs. Specifically, the analytics and content library. We found others tools are more accurate for our listening and reporting needs. The content library did not categorized, organized or filter our content the way we needed. Expensive - Very expensive compared to their competitors. Hard to justify costs when we aren't using a lot of the features available. > > Overall, Khoros is an okay tool. If you have large volumes of content and multiple accounts to manage, this tool can handle it. The customer service team is very. pleasant to work with. Just note that the monitoring streams are a bit challenging to filter. We also felt that the we did not use a majority of the features available as they did not fit our needs. Therefore it was difficult to justify the spend ($$$$). ----- ### "Ugh\!" — 2.0/5 > **Abby** | *15 octobre 2018* | Marketing et publicité | Taux de recommandation : 3.0/10 > > **Avantages**: Spredfast is very similar to Hootsuite in terms of a scheduler. But it also does social listening which is important for my industry. > > **Inconvénients**: Schedule is slow and it's a little complicated. Customer service is very responsive, but sometimes it feels like they're answering you just for the sake of answering. Overall, not a fan. And there's a lot of ways your analytics can be skewed. Annoying to say the very least. ----- ### "Khoros Is great for Social Media Communications" — 5.0/5 > **Utilisateur vérifié** | *7 novembre 2019* | Matériel informatique | Taux de recommandation : 10.0/10 > > **Avantages**: Khoros has been a great for communicating with our customers via Social Media. It is very easy to manager multiple social media platforms and accounts from Khoros without having to directly log in into each platform. They system is very reliable and accurate. > > **Inconvénients**: I can't think of any downside to this software as my experience has been great and I am not aware of any competitors. > > My experience with Khoros Marketing has been amazing. The communication and effectiveness is exactly what any business needs. ----- ### "Nikki's Review" — 4.0/5 > **Nikki** | *10 mai 2022* | Relations publiques et communications | Taux de recommandation : 7.0/10 > > **Avantages**: I like that it is intuitive, and easy to understand for new team members. > > **Inconvénients**: Theres are glitches often when communicating with Opal ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/131341/spredfast-platform?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/131341/spredfast-platform) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées