--- description: Zoho Survey : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Survey - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/30092/survey/software) > [Zoho Survey](/software/131426/zoho-survey) # Zoho Survey Canonical: https://fr.capterra.ca/software/131426/zoho-survey Page : 1/19\ Suivant: [Page suivante](https://fr.capterra.ca/software/131426/zoho-survey?page=2) > Outil en ligne qui vous permet de créer un nombre illimité d'enquêtes, de les diffuser et d'en analyser facilement les données. > > Conclusion : 450 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Zoho Survey? Indépendants, grandes entreprises, moyennes entreprises, associations sans but lucratif, administrations publiques, petites entreprises ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 450 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Zoho - **Fondé**: 1996 ## Contexte commercial - **À partir de**: 35,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, chinois traditionnel, coréen, danois, espagnol, français, hongrois, indonésien, italien, japonais, néerlandais, polonais, portugais, russe, suédois, tchèque, thaï, turc, ukrainien - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Analyse des sentiments - Analyse statistique - Analyse visuelle - Bibliothèque de questions - Collecte de données multicanal - Collecte de réponses hors ligne - Créateur d'enquêtes - Distribution multicanal - Division des questions (question branching) - Enquête mobile - Enquêtes et feedback - Gestion des commentaires - Gestion des courriels - Gestion des enquêtes et sondages - Gestion des questions et réponses - Gestion du panel - Importation et exportation de données - Live Results Sharing - Logique d'évitement - Marketing par courriel - Modèles personnalisables - Outils d'analyse de données - Outils de présentation - Personnalisation des URL - Questionnaires à choix multiples - Questions personnalisables - Rapports et analyses - Rapports et statistiques - Segmentation de la clientèle - Sondage en ligne - Stratégie de marque personnalisable - Structure des enquêtes de Net Promoter Score (NPS) - Tableau de bord d'activités - Third-Party Integrations - Visualisation de données ## Intégrations (17 au total) - Eventbrite - Google Docs - Google Sheets - Mailchimp - Meta for Business - Shopify - Slack - Tableau - Zendesk Suite - Zoho Analytics - Zoho CRM - Zoho Campaigns - Zoho Commerce - Zoho Flow - Zoho Recruit ... et 2 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) ## Catégories connexes - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) - [Logiciels pour études de marché](https://fr.capterra.ca/directory/10041/market-research/software) - [Logiciels de vote](https://fr.capterra.ca/directory/31220/polling/software) - [Logiciels d'engagement des collaborateurs](https://fr.capterra.ca/directory/30817/employee-engagement/software) - [Logiciels de feedback à 360 degrés](https://fr.capterra.ca/directory/30666/360-degree-feedback/software) ## Logiciels similaires 1. [Jotform](https://fr.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2852 reviews) 2. [Typeform](https://fr.capterra.ca/software/137289/typeform) — 4.7/5 (953 reviews) 3. [Google Forms](https://fr.capterra.ca/software/176571/google-forms) — 4.7/5 (11396 reviews) 4. [SurveyMonkey](https://fr.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10438 reviews) 5. [Survicate](https://fr.capterra.ca/software/132914/survicate) — 4.6/5 (99 reviews) ## Avis ### "Reliable and User-Friendly Survey Tool" — 4.0/5 > **Ar-jay Angelo** | *21 novembre 2024* | Produits alimentaires | Taux de recommandation : 8.0/10 > > **Avantages**: Zoho Survey is intuitive and easy to use, with customizable templates and robust analytics for actionable insights. Its integration with other Zoho apps and third-party tools is a major plus. > > **Inconvénients**: The free version has some limitations on advanced features like branching and reporting. > > Zoho Survey has been a reliable and efficient tool for collecting and analyzing customer feedback. It’s user-friendly and offers excellent value for its features. ----- ### "Advanced online Survey tool" — 5.0/5 > **Samuel** | *23 juin 2024* | Internet | Taux de recommandation : 9.0/10 > > **Avantages**: If you have a Zoho Account, you can easily create a Zoho Survey that can be embedded in your web apps or shareable by link. > > **Inconvénients**: Has limit of 100 surveys on the free plan. > > Zoho Survey provides advanced question types, flexibility and customizations. ----- ### "Uncovering the Power of Zoho Survey: A Comprehensive Review" — 5.0/5 > **Raksha** | *1 février 2023* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: User-friendly interface: Zoho Survey is easy to use and navigate, even for non-technical users.Customization options: Zoho Survey offers a wide range of customization options, allowing users to create surveys that match their brand identity and goals.Advanced reporting and analysis: Zoho Survey provides detailed reports and analysis of survey results, which can be helpful for making informed decisions.Integrations with other Zoho apps: Zoho Survey integrates with other Zoho apps, such as Zoho CRM and Zoho Campaigns, making it easy to manage survey data within a larger suite of tools.Affordable pricing: Zoho Survey offers affordable pricing options, making it accessible for businesses of all sizes.Good customer support: Zoho Survey offers good customer support, including a helpful knowledge base and responsive customer service. > > **Inconvénients**: Limited customization options for free users: The free version of Zoho Survey has limited customization options, making it less flexible for those on a tight budget.Limited question types: Zoho Survey has a limited number of question types, which may not meet the needs of more advanced users.No offline data collection: Zoho Survey does not allow for offline data collection, making it less useful for surveys in areas with limited internet connectivity.Steep learning curve: While Zoho Survey is user-friendly, it may have a steep learning curve for those new to survey tools and data analysis. > > Overall, Zoho Survey is a well-rounded survey tool that provides a good balance of features, ease of use, and affordability. It has a user-friendly interface and offers a wide range of customization options, making it accessible for businesses of all sizes. The advanced reporting and analysis capabilities are particularly strong, as are the integrations with other Zoho apps. ----- ### "Mediocre Survey Builder" — 3.0/5 > **Nikita** | *17 décembre 2023* | Machines | Taux de recommandation : 4.0/10 > > **Avantages**: It is already integrated into Zoho CRM and can update natively contact information without any extra API connections. It has unique ways to integrate into Zoho ecosystem. > > **Inconvénients**: It would only work with Zoho or really hard to use otherwise. Additional features need to be created manually and with Zoho in mind. > > It is fine to use on a low scale and low performing surveys but it fails against other survey tools available. ----- ### "Zoho Survey Review by Mehandi Islam" — 5.0/5 > **Mehandi** | *22 avril 2022* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Features which are most impactful:- 1) Simple and elegant UI. 2) Question branching. 3) Question Shuffling. 4) Response Validation. 5) Audio/Video/Image embedding. 6) Reporting, scheduling and export. Zoho Survey is easy to use just like most of the other apps of Zoho. Integration was easy with existing business process. Just try it out and you will love it. > > **Inconvénients**: Yes, they can improve zoho survey. If they can add import features from other survey apps. Direct integration with most of the CRM, Email Marketing tools without the use of any third-party tools will be a best update in the app. There is nothing in the app which is difficult to use. Integration with my existing business process is always is easy. > > Business problems which I am solving with Zoho Survey / helping my clients with are as such:- 1) Creating survey forms to collect event experiences. 2) User registration for events. etc. ----- Page : 1/19\ Suivant: [Page suivante](https://fr.capterra.ca/software/131426/zoho-survey?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/131426/zoho-survey) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées