Description de BigCommerce

BigCommerce est une des principales plateformes cloud d'e-commerce pour les entreprises bien établies et à croissance rapide. Combinant des fonctionnalités professionnelles, des performances de pointe, une architecture ouverte ainsi qu'un écosystème d'applications ouvert, BigCommerce permet aux entreprises de développer des ventes en ligne en réduisant les coûts, les délais et la complexité de 80 % par rapport aux logiciels sur site. BigCommerce facilite l'e-commerce B2B et B2C pour plus de 60 000 marques, plus de 2 000 entreprises de taille moyenne, 30 entreprises du Fortune 1000 et des marques leaders du secteur.

Qui utilise BigCommerce?

Les start-up, PME et grandes entreprises qui souhaitent vendre des marchandises en ligne.

Où peut se déployer BigCommerce?

Basé sur le cloud
Sur site

À propos du vendeur

  • BigCommerce
  • Situé à austin, É.-U.
  • Fondé en 2009

Assistance BigCommerce

  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat/Clavardage

Pays disponibles

Allemagne, Australie, Canada, Espagne, France et 10 autres

Langues

allemand, anglais, chinois, espagnol, français et 5 autres

BigCommerce - Prix

À partir de :

29,95 $ US/mois
  • Oui, essai gratuit disponible
  • Non, pas de version gratuite

BigCommerce n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de BigCommerce est disponible à partir de 29,95 $ US/mois.

Tarification et forfaits obtenez un essai gratuit

À propos du vendeur

  • BigCommerce
  • Situé à austin, É.-U.
  • Fondé en 2009

Assistance BigCommerce

  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat/Clavardage

Pays disponibles

Allemagne, Australie, Canada, Espagne, France et 10 autres

Langues

allemand, anglais, chinois, espagnol, français et 5 autres

BigCommerce en vidéos et en images

BigCommerce Logiciel - 1
BigCommerce Logiciel - 2
BigCommerce Logiciel - 3
BigCommerce Logiciel - 4
En voir 5 de plus
Vidéo de BigCommerce
BigCommerce Logiciel - 1
BigCommerce Logiciel - 2
BigCommerce Logiciel - 3
BigCommerce Logiciel - 4

Fonctionnalités - BigCommerce

  • API
  • Accès mobile
  • CRM
  • Catalogage/catégorisation
  • Comptes clients
  • Correction en temps réel
  • Créateur de boutiques en ligne
  • Fonctionnalité d'aperçu
  • Front et Back ends découplés
  • Gestion SEO
  • Gestion client
  • Gestion de contenu
  • Gestion de l'e-commerce
  • Gestion de l'impôt
  • Gestion de la conception
  • Gestion de site web
  • Gestion des canaux
  • Gestion des commandes
  • Gestion des expéditions
  • Gestion des modèles
  • Gestion des promotions
  • Gestion des remises
  • Gestion des stocks
  • Gestion multicanal
  • Importation et exportation de données
  • Intégration de place de marché électronique
  • Intégrations de tiers
  • Marketing par courriel
  • Modèles prédéfinis
  • Optimisation des stocks
  • Options de paiement
  • Options de publication
  • Options de publication de contenu
  • Paiements électroniques
  • Panier d'achat
  • Points de contact clients
  • Pour le B2B
  • Pour les petites entreprises
  • Prise en charge de plusieurs devises
  • Rapports et analyses
  • Rapports et statistiques
  • Relance de paniers abandonnés
  • Renouvel. commandes
  • Sécurité SSL
  • Sécurité des données
  • Tableau de bord d'activités

Alternatives à BigCommerce

Soyez libre de créer votre propre site web étonnant exactement comme vous le souhaitez, gratuitement.
Logiciel de création des blogs et de sites web le plus populaire au monde. Il s'agit d'un logiciel open source gratuit.
Avec près de 300 000 sites qui utilisent déjà son logiciel à travers le globe, PrestaShop est la solution open-source e-commerce leader en Europe et en Amérique latine.
Squarespace fournit des outils créatifs qui alimentent l'avenir du web.
The product is capable of setting up a marketplace with optimum features. Vendor dashboard, commission, shipping, product comparison.
Shopify Plus simplifie l'e-commerce en fournissant des logiciels de commerce multicanaux à forte croissance et à volume élevé. En savoir plus sur Shopify Plus
Solution de gestion d'e-commerce clé en main, intégrée et personnalisable.
Znode is an enterprise B2B ecommerce platform developed to enable growth through a rich set of native B2B features.
Solution complète de panier d'achats et de site web pour les e-commerçants.

Avis sur BigCommerce

Note moyenne

Note globale
4,4
Simplicité d’utilisation
4,2
Service client
4,2
Fonctionnalités
4,2
Rapport qualité-prix
4,1

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
52%
4
37%
3
9%
2
1%
1
1%
Nathan
Nathan
Marketing Manager (É.-U.)
Utilisateur LinkedIn vérifié
Articles de sport, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Among the best ecommerce solutions for growing businesses

5,0 il y a 3 ans

Commentaires : We initially transitioned from Lightspeed eCom over to Bigcommerce because their platform offered greater scalability and entry-level features than what Lightspeed offered. Because we use Lightspeed POS, however, integrating product data between the systems was a challenge and a lengthy process. It also takes some effort to maintain the connection (via a third-party service using their API).

Avantages :

Bigcommerce offers some of the most inclusive features in their entry-level product options, making them excellent for small businesses. Their level of customer support and transparency about service issues and new features in development are excellent and perhaps one of the main reasons why we've kept using Bigcommerce instead of switching to a platform that meets other essential features that we are still awaiting from Bigcommerce. The availability of third-party apps (including shipping and logistics integrations) has been great to work with so far.

Inconvénients :

Storefront development is currently very lackluster and it can be difficult to get a truly customized website without hiring a developer or investing in web development skills of your own. This is also true of their e-mail features. If you don't have more than a basic understanding of HTML, it will be next to impossible to customize their system e-mails without a third-party solution. Also, while their entry-level features are among the most plentiful in the industry, a few features (such as Google Reviews integrations and Abandoned Cart Recovery) are reserved only for higher-tier plans, which doesn't make sense from a financial standpoint as their costs to support these features should be minimal.

Alternatives envisagées : Adobe Commerce, WooCommerce et Shopify

Pourquoi choisir BigCommerce : Note: We switched from Lightspeed's integrated e-commerce offering but still utilize their cloud POS and inventory management software (connected to Bigcommerce via API). We switched because Bigcommerce offered greater scalability than Lightspeed's own solution, especially concerning the ease of managing our inventory across multiple marketplace channels.

Logiciel antérieur : Lightspeed Retail

Pourquoi passer à BigCommerce : Bigcommerce ultimately offered the greatest financial value in terms of entry-level features and marketplace functionality that were available to us as a growing small business.

Jason
Internet Marketing Analyst (R.-U.)
Produits pharmaceutiques, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

An outstanding ecommerce platform with great pricing and an amazing quality

4,0 il y a 2 mois Nouveau

Avantages :

The platform is easy to use, and non-trained or non-technical users are able to use the platform. Comes in a very good pricing structure which is appealing to small and medium-sized businesses. Great website builder and CMS, perfect for creating products and product categories and managing SKUs. Order management, payment processing, shipping and taxation are very straightforward and useful for users. The platform is highly customizable and is one of the best eCommerce platforms in the market.

Inconvénients :

The pricing for the platform is great but every add-on or plugin is paid which adds a huge cost for businesses as they expand, which makes them almost pay the same amount as other eCommerce platforms. Reporting and analytics are very basic, and not customizable as per analyst standards. Changing themes or anything within the backend requires expertise in HTML/CSS.

Max
Director of Systems Operations (É.-U.)
E-learning, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Terrific admin UI and purchaser experience - BigCommerce will not fix bugs customers find

3,0 il y a 2 ans

Commentaires : The software has been solid for our customers and the administration UI is very easy to use. We have outstanding technical issues that have been open for more than a year and are still not resolved (HTTP status 500 errors that intermittently are returned from their backend APIs) - they say they cannot see the errors in their backend logs and we must send them examples even though we have this happen 10-12 times a day, continually, for over a year. Their Stripe integration does not include the email address field when they send payment requests to Stripe, so customers do not get a credit card receipt from Stripe. Requesting this be changed resulted in them telling us only 1 other customer wanted this feature and that we should switch to Authorize or Brain Tree because it works with those processors) - this felt like a move to downplay the use of Stripe and push us towards vendors that BigCommerce perhaps prefers? It is hard to believe we are the only customer that would want Stripe to send CC receipts to customers - their built-in receipt mechanism does not allow a store to include the last 4 digits of the credit card in the receipt the store sends, which means customers have to call in to customer support when they are organizational customers to figure out which CC is used - a very poor experience for our customers and for our customer support team.

Avantages :

It is highly customizable, has most of the features you'd expect in an e-commerce solution, and the APIs are well-documented.

Inconvénients :

* Seemingly easy solutions to known issues get stuck in their support bureaucracy and disappear * Their logging does not allow software engineers nor CSRs to see the specifics of errors - customers must provide client-side stack traces to help them find errors on their backend (for example, API calls that return HTTP status 500)

Garrett
CEO (É.-U.)
Biens de consommation, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for rapid growth

5,0 il y a 3 mois

Commentaires : Postive. I have been using it for 6+ years already and do not see any reason to leave. it has grown with me over the years.

Avantages :

Bigcommerce is easy to implement and one of the most versatile ecommerce/inventory/web store/website builder/order management platforms on the market. They are built for you to grow and will work for a startup or for a enterprise.

Inconvénients :

I dont like the way they announce new features. Sometimes the degrade a feature but the only way to find out is to attend a "town hall" instead they should just email all users a list of features that are being updated or degraded.

Alternatives envisagées : Shopify

Pourquoi passer à BigCommerce : Bigcommerce had a lower fee with more features included. they do not take a percentage of each sale like shopify tries to.

Fatoumata
Marketing communication 3D Graphics Digital marketing Digital vidéo Web design (Guinée)
Internet, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best for e-commerce

5,0 il y a 2 semaines Nouveau

Commentaires : BigCommerce is a very good software of creation of electronic store

Avantages :

I created my online store to make even more sales on the internet with this good BigCommerce software. I add my products on my store and the transactions are good

Inconvénients :

The payment is secure and fast. Basically everything is perfect, so no worries for the moment