--- description: Xola : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Xola - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Systèmes de billeterie](/directory/30039/ticketing/software) > [Xola](/software/132175/xola-booking-and-marketing-system) # Xola Canonical: https://fr.capterra.ca/software/132175/xola-booking-and-marketing-system Page : 1/24\ Suivant: [Page suivante](https://fr.capterra.ca/software/132175/xola-booking-and-marketing-system?page=2) > Xola développe des logiciels de marketing et de réservation modernes et faciles à utiliser qui permettent aux entreprises de tourisme et de loisirs de gagner du temps tout en développant leurs activités. > > Conclusion : 573 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Xola? Un logiciel de marketing et de réservation pour les entreprises de tourisme et de loisirs. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 573 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Xola - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, français, japonais - **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Canada, Danemark, Espagne, Estonie, Finlande, France, Irlande, Italie, Japon, Mexique, Norvège, Nouvelle-Zélande, Pays-Bas, Portugal, Royaume-Uni, Singapour et 3 de plus ## Fonctionnalités - Accès mobile - Barcode/Ticket Scanning - Création de packages - Gestion de la disponibilité - Gestion de site web - Gestion des calendriers - Gestion des données client - Gestion des fournisseurs - Gestion des prix - Gestion des promotions - Gestion des ressources - Gestion des réservations - Intégration GDS et OTA - Intégration de sites web - Logiciels CRM (gestion de la relation client) - Notes de réservation - Paiements en ligne - Rapports et statistiques - Réservation en ligne - Réservations de groupe - Support client - Traitement des paiements ## Intégrations (16 au total) - Constant Contact - Gmail - Google Ads - Google Analytics 360 - Google Calendar - HubSpot CRM - Mailchimp - Meta for Business - Slack - Smartwaiver - Sojern Traveler Platform - Stripe - WordPress - Xero - Zapier ... et 1 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Systèmes de billeterie](https://fr.capterra.ca/directory/30039/ticketing/software) ## Catégories connexes - [Logiciels pour tour opérateurs](https://fr.capterra.ca/directory/20033/tour-operator/software) - [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software) - [Logiciels d'agenda](https://fr.capterra.ca/directory/30757/appointment-scheduling/software) - [Systèmes de billeterie](https://fr.capterra.ca/directory/30039/ticketing/software) ## Logiciels similaires 1. [Booqable](https://fr.capterra.ca/software/138689/booqable) — 4.8/5 (1186 reviews) 2. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1597 reviews) 3. [Lodgify](https://fr.capterra.ca/software/131924/lodgify) — 4.5/5 (1311 reviews) 4. [FareHarbor](https://fr.capterra.ca/software/135106/fareharbor) — 4.7/5 (1129 reviews) 5. [Eventbrite](https://fr.capterra.ca/software/114949/eventbrite) — 4.6/5 (5812 reviews) ## Avis ### "What an Amazing Product\!" — 5.0/5 > **Krystle** | *19 décembre 2024* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: I loved everything about the Xola reservation system. It made things easy and was not complicated to use. > > **Inconvénients**: There is nothing to speak on as a con about Xola. > > I was a user of Xola and wasn't involved with the initial setup. However I found the ease of use as an admin and as a customer, very streamlined. ----- ### "Xola Review from 2+ years user" — 4.0/5 > **Jake** | *11 décembre 2019* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: Out of the three booking software platforms we currently use, Xola is my favorite. There are many pros to Xola, but let me summarize by saying it is the combination of good-to-great design along with five-star customer service. > > **Inconvénients**: The uncertainty regarding subscription packages. We have a "Premium" subscription that is a flat rate, which serves our needs very well. If we do not have option to continue this package in 2020, we will have to switch to another booking software platform. Which would be a shame because Xola is my preferred booking software. > > Overall, I would say the software is good-to-great (four star) and I really appreciate the five-star customer service. ----- ### "Disappointed with Xola" — 1.0/5 > **Utilisateur vérifié** | *30 janvier 2018* | Secteur maritime | Taux de recommandation : 3.0/10 > > **Avantages**: This platform is definitely affordable and in the beginning the customer service was great. From a clients prospective the interface is user friendly and visually appealing. > > **Inconvénients**: We started using Xola over 2 years ago and although a rough start, the service was on point and customer support was helpful and speeds when it came to fixing bugs and problems. Since then it seems as if they have restructured their company drastically. Getting customer support has become a challenge. In the beginning they assigned account managers, which was great. When you called Xola you could speak directly to your account manager who knew everything there was to know about your account. Fixing problems was straight forward and right to the point. Now, it's a bit different... You can either call a get an answering machine or someone who has little to no experience or you can chat online with an agent they have outsourced in a foreign country. Regardless of who you speak with you must first catch them up again on everything you're trying to accomplish. This part is the most frustrating, When speaking to the 4 person I found it easier to just copy and paste the previous chats we had rather than trying to explain. We have been having trouble with our buttons implemented by Xola over 1.5 weeks ago. Meanwhile our clients have not been able to book online. Through pages and pages of correspondence and having the luxury of catching at least 6 of their employees up to speed on my issue. They might "might" have it done by tomorrow. We're talking about simple buttons. I would definitely do my research before plunging into a commitment with Xola. Very frustrated so far with this experience. If it wasn't so time consuming setting up a whole new platform, I would have switched to Fare Harbor long ago. ----- ### "Lots of features, good support, great integrations but pricing is not ideal and missing some basics" — 5.0/5 > **Andrew** | *5 avril 2022* | Hôtellerie | Taux de recommandation : 7.0/10 > > **Avantages**: Ease of use, we have been using this for some time now and have a great understanding of how to use the tool and get a lot of value from it. It has some great integrations, great text, email reminders for our guests and xola has invested in a lot of great improvements over the past 2 years that made our business better. > > **Inconvénients**: Lack of POS integration, our business is moving to sell more onsite with our guests, pre gratuity is huge in our space and XOLA lacks features for pre gratuity except to do an ADD on which auto charges taxes and the booking fee on gratuity. reporting is still lacking, and dashboards, for performance, are also lacking. > > Good experience, great relationship with them and they are responsive to our needs and support. product is good but would like to see some basic feature improvements that make our lives and employees' lives easier vs more workaround. Overall I would highly recommend the product, especially knowing a revamped and improved version is on the horizon. Plus fairharbor is just annoying so out of principle, we will not work with them. ----- ### "Absolutely the most feature packed booking software with amazing customer service\!" — 5.0/5 > **Paul** | *17 mars 2020* | Divertissement | Taux de recommandation : 10.0/10 > > **Avantages**: XOLA has incredible flexibility when compare to other escape room booking software I've compared it to in the 2+ years I've used it. I have comparison shopped all the other booking software out there and haven't found anything that compares to what you can do with XOLA. From the visual presentation to the customer, to creating coupons and discounts, to arranging pricing and schedules for rooms. Nothing comes close. XOLA is PACKED with integrations with other software and gives you access to data from your bookings that I haven't found anywhere else. > > **Inconvénients**: I will admit I'm not a fan of the 6% booking fee passed on to my customers. Our bookings actually increased when we implemented it, and it does give me access to all of XOLA's features. Yes, Americans are conditioned to tacked on taxes, fees and other charges for online transactions, but that doesn't mean I have to like passing on cost to my customers. > > I've been with XOLA from our start. It's been one of the key factors in our success, because I have been able to adapt what XOLA provides to what we need. The absolutely greatest benefit to our business is the lighting fast customer service via a very easy to use chat window right on the lower right corner of the interface. I get answers for my customers in seconds and solutions to whatever problem we have in a minute. I haven't found any other booking software out there that can match it. ----- Page : 1/24\ Suivant: [Page suivante](https://fr.capterra.ca/software/132175/xola-booking-and-marketing-system?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/132175/xola-booking-and-marketing-system) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées