---
description: Virtuagym : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Virtuagym - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion de club](/directory/30215/club-management/software) > [Virtuagym](/software/132191/virtuagym)

# Virtuagym

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> Voici un logiciel conçu pour les salles de gym ou entraineur. Ses fonctionnalités vous donnent les outils pour gérer votre entreprise
> 
> Conclusion : 265 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Virtuagym?

Clubs de sport, entraîneurs personnels, studios de yoga, diététiciens et autres professionnels de la santé et entreprises liées au fitness.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **3.8/5** | 265 Avis |
| Simplicité | 3.8/5 | D'après l'ensemble des avis |
| Support client | 3.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.8/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Virtuagym
- **Pays**: Amsterdam, North Holland, Pays-Bas
- **Entreprise fondée en**: 2008

## Contexte commercial

- **À partir de**: 29,00 $ US
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, espagnol, français, grec, italien, lituanien, norvégien, néerlandais, polonais, portugais, russe, turc
- **Pays disponibles**: Allemagne, Autriche, Belgique, Canada, Espagne, France, Irlande, Luxembourg, Pays-Bas, Royaume-Uni, Suisse, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Application mobile
- Base de données de contacts
- Base de données de membres
- Communication avec les membres
- Facturation récurrente et des abonnements
- Factures personnalisables
- For Gyms
- For Yoga/Pilates Studios
- Gestion de la disponibilité
- Gestion de projets
- Gestion des abonnements
- Gestion des calendriers
- Gestion des clients
- Gestion des contacts
- Gestion des cours
- Gestion des flux de travail
- Gestion des leads
- Gestion des programmes
- Gestion des présences
- Gestion des rendez-vous
- Gestion des tâches
- Gestion des étudiants
- Gestion des événements
- Gestion du pipeline de ventes
- Inscription en ligne
- Intégration de sites web
- Modèles personnalisables
- Paiements en ligne
- Plan de remise en forme
- Planification
- Planification automatisée
- Planification des cours
- Planification du personnel
- Planification en temps réel
- Portail client
- Portail des employés
- Rapports et analyses
- Renouvellement d'abonnements
- Répertoire de membres
- Réservation en ligne
- Suivi de la santé
- Suivi des activités
- Suivi des interactions
- Suivi des présences
- Système de calendrier et de rappel
- Tableau de bord d'activités
- Traitement des paiements
- Types de membres

... et 31 fonctionnalités supplémentaires

## Intégrations (9 au total)

- Adyen
- GitHub
- Mailchimp
- Matrix
- Meta for Business
- PayPal
- Paysafe
- Resamania
- Twitter/X

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de gestion de club](https://fr.capterra.ca/directory/30215/club-management/software)

## Catégories connexes

- [Logiciels de gestion de club](https://fr.capterra.ca/directory/30215/club-management/software)
- [Logiciels pour coachs sportifs](https://fr.capterra.ca/directory/30807/personal-trainer/software)
- [Logiciels de gestion salle de sport](https://fr.capterra.ca/directory/30910/fitness/software)
- [Logiciels de gestion des membres](https://fr.capterra.ca/directory/20045/membership-management/software)
- [Plateformes pour centre de yoga](https://fr.capterra.ca/directory/30755/yoga-studio/software)

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## Avis

### "how to use Virtuagym as a white label" — 5.0/5

> **Maikel** | *16 juin 2024* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: Easy to use after you installed the app on your mobile phone. Also the security to enter the platform is great
> 
> **Inconvénients**: but the security to install the app can be some of a problem if you aren't used to installing apps on your phone
> 
> Using Virtuagym as a white label for the Weightlottery platform has been a game-changer for me. The app’s user-friendly interface and intuitive design quickly became a part of my daily routine. The nine tiles on the dashboard give me instant access to all the essential features I need, like tracking my meals and monitoring my weight progress.

-----

### "Virtuagym for the solo business owner" — 4.0/5

> **Nancy** | *8 août 2020* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: I run boutique private training studio, as well run group classes at another facility. Because I am a sole operator, in my research many of these services can be too expensive as they are geared for gyms and bigger studios.  Virtuagym worked with me to design a package that met my needs and I really appreciate that.
> 
> **Inconvénients**: The report system is geared towards gyms and recruiting new members.  I have had the same members for years so would love to see reports broken down by product sold each month vs new members.
> 
> They have been really receptive.  When their rates did go up - I thought here we go again - and I would be switching software but we found a solution.

-----

### "SCAMMERS- BUYERS BEWARE\!\!\! This is long but please read I am trying to save you some coins." — 1.0/5

> **taylor** | *18 décembre 2018* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10
> 
> **Avantages**: I liked the multiple discussion groups that could be created. Theoretically, virtuagym has features that COULD, could being the keyword, change the game. Unfortunately, the system had way too many glitches to be used for business purposes unless you are trying to look like a joke who has no idea what they are doing.
> 
> **Inconvénients**: Faulty Workout editor and the other glitches I experienced. I wish I could add video to these reviews to show what the workout editor was doing since its hard to explain, but basically, it was not working as it should AT ALL. Even customer service AND my account manager,  who conveniently disappeared when I asked for my money back, admitted that the redirects that were happening within the editor made no sense. It was clearly faulty. I was also unable to message clients within the software because it would tell me "no records found" even though if you went to the client list, they were clearly in the system. &#10;&#10;I was also given little to no guidance when I was having an issue with payments, not processing. Basically, everyone has to be manually charged if you have a service fee in place. So all my clients were only being charged the service fee, and the monthly balance would land in outstanding. When I reached out to customer service about this and asked if there was something I need to do manually in order for the rest of the payment to process, I was told no. I even asked a follow-up question to MAKE SURE there was nothing I needed to do. Of course, it was later revealed that the outstanding balances were there because I did not send the invoices, which means YES, you do have to manually process the payments as I guessed when I contacted customer service, even though they apparently don't know this themselves.
> 
> THE WORST\! After a few days of dealing with a faulty product and receiving little to no help with my issue, I reached out to my account manager, to have my money refunded and contract canceled on 11/8. I've used other services in the past and I've never had to sign any contract that did not "allow" me to cancel, which should have been a red flag. They also have no trial period which is another anomaly with Virtuagym and also, another red flag. She waited just a day before a week (11/14) to respond to me and she claimed that my contract was submitted for cancellation because "management handles cancellations". When I responded and asked who I should be waiting to hear from, she did not respond and that email remains unanswered.  I'd like to note that prior to me reaching out for a refund, she was very quick with her replies. After that, getting in contact with someone was nearly impossible no matter how many times I called or emailed them. I made my last call to them the day after Thanksgiving and left a voicemail saying that I was waiting until Monday before I called my bank to dispute the charge. I waited until Wednesday and heard nothing so I disputed the charge. The funniest thing about all of this that the workout editor as I am typing this STILL does not work. Finally, on 12/5, almost a month since I reached out, I got an email saying my contract was being submitted to management...even though she claimed she submitted it on 11/14.

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### "I love this product for my fitness studio\!" — 4.0/5

> **Jessica** | *7 décembre 2021* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: I like that I have a custom app for my members to book the classes we schedule, and that it handles all of the transactions for memberships, goods, \&amp; services digitally. I don’t have a cash register in my fitness studio, and everyone can use this app.
> 
> **Inconvénients**: My biggest struggles with the software are mainly due to tech issues to fully utilize the software AND represent all that I want to in the app, which are probably more due to user error.
> 
> I really appreciated the thorough training across multiple weeks on setting up the software to align with my brand \&amp; how to use it the way that best fits my needs as a small town fitness studio. The customer has been fabulous if I ever need to reach out, and my customers seem to enjoy the app experience. It’s great to have a community area that’s away from social media for them, plus they can track their progress \&amp; receive extra coaching from me there. It’s been a crucial part of my operation of a small, class-based boutique fitness studio over the last year\!

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### "Not Ideal for Small Business Users" — 3.0/5

> **Brian** | *15 septembre 2020* | Santé, bien-être et fitness | Taux de recommandation : 2.0/10
> 
> **Avantages**: I enjoyed the community board feature where updates can be posted in real time to the group/clients which promotes interaction.&#10;&#10;The app user friendly according to member feedback.
> 
> **Inconvénients**: Not ideal for martial arts based businesses.&#10;&#10;The templates and features within the software seem catered more towards larger chain gyms/health clubs to track fitness stats important to personal training and traditional group fitness classes.&#10;&#10;The initial sales call made it appear that it would be easier for a small business to use, but it didn't feel like that at all.
> 
> I wasn't happy with the onboarding process as training was mostly independent and delay response time from support team.&#10;&#10;There was no option to buy out of 12 month agreement due to dissatisfaction with the product so you're left with a product that you dread to use.&#10;&#10;Only made use of their software for a couple months before switching to another product. Currently waiting for terms of agreement to expire so I don't have to see my account being billed by them.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/132191/virtuagym)

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