--- description: Subiz : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Subiz - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de chat (clavardage)](/directory/30797/live-chat/software) > [Subiz](/software/132284/subiz) # Subiz Canonical: https://fr.capterra.ca/software/132284/subiz Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/132284/subiz?page=2) > Outil de chat en direct sur site qui permet à votre site web passif de devenir une vraie boutique avec l'impact d'une intervention humaine en temps réel. > > Conclusion : 10 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Subiz? Le public cible comprend les utilisateurs professionnels en ligne, les propriétaires de sites web et les marketeurs qui cherchent à améliorer leurs performances de service client et de vente en ligne et à promouvoir leurs sites web. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **5.0/5** | 10 Avis | | Simplicité | 5.0/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 5.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: VietnamBiz - **Fondé**: 2013 ## Contexte commercial - **À partir de**: 9,59 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile) - **Langues**: allemand, anglais, chinois, espagnol, français, italien, néerlandais, portugais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, Vietnam, États-Unis ## Fonctionnalités - Clavardage et messagerie - Clavardage proactif - Formulaire hors ligne - Géociblage - Logiciels CRM (gestion de la relation client) - Messagerie client en temps réel - Stratégie de marque personnalisable - Third-Party Integrations - Transferts/Routage ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software) ## Catégories connexes - [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software) - [Plateformes de service client](https://fr.capterra.ca/directory/22/customer-service/software) ## Logiciels similaires 1. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [WhatsApp](https://fr.capterra.ca/software/180345/whatsapp) — 4.7/5 (16297 reviews) 3. [Slack](https://fr.capterra.ca/software/135003/slack) — 4.7/5 (24046 reviews) 4. [Text Request](https://fr.capterra.ca/software/167015/text-request) — 4.6/5 (1193 reviews) 5. [LiveChat](https://fr.capterra.ca/software/62194/livechat) — 4.6/5 (1715 reviews) ## Avis ### "Amazing solution for small and mid-sized business" — 5.0/5 > **Anh** | *18 mars 2015* > > **Avantages**: - Easy to use - Fully customized - Best priced - Provide Free plan > > **Inconvénients**: - Limited report - Fixed chat window - Imprecise location > > My website has integrated Subiz live chat for 2 years. It provides many features. Especially some features like multi-language support is presented in free version which many other providers don't have. The paid plan is completely feature-packed with auto/proactive chat invitation, IM clients, canned-response, etc. The most important thing is using Subiz I can analyze visitors' activities. You may collect many useful visitor information, such as their referrers, their location's IP, how many pages they are visiting, whether they are repeat visitors, keyword usage, etc. ----- ### "Best customer service solution ever \!" — 5.0/5 > **Na** | *19 novembre 2013* > > Months ago, when I got stuck in finding a effective way to be closer to customers, visitors, I searched and asked and finally, I saw Subiz by chance. After registering and trying to use this live chat, surprisingly, my number of website's visitors increased considerably, thank to Subiz, our supporting department can catch customer's thought and provide suitable speech to sell the products rapidly. Especially, trigger is a powerful tool of subiz. I can filter the visitor and deliver speech automatically and do not waste time to divide the manually. Subiz - Everyone must try once in your life \! ----- ### "The best real-time support" — 5.0/5 > **CCLI** | *26 mars 2015* > > **Avantages**: Easy to use, friendly interface, great support team > > **Inconvénients**: Fixed chat window, Basic report > > our revenue has been increased by 30% in 2 months by advertising on Gg ads and using Subiz Live Chat to interact with customers. Amazing result\! The best app for real-time support. Recommend it 100%\! ----- ### "The best service I've ever experienced" — 5.0/5 > **Si** | *27 mars 2015* > > **Avantages**: - Ease of use - Powerful features - Reasonable price > > **Inconvénients**: - Unstable trigger - Basic widget on mobile > > One of the wonderful thing I want to mention about Subiz is Simplicity. You do not need to spend too much time to know how to use it. Besides, the features are pretty powerful such as showing visitor's looking page, time on site. Based on those information I can figure out the strategy to communicate to visitors. There are many surprised customers who didn't know how I can appear so nicely like that. ----- ### "Great work from Subiz's team" — 5.0/5 > **Nguyen Hoai** | *23 mars 2015* | Marketing et publicité > > **Avantages**: Easy to install \& use Full of useful features Great support from Subiz's customer service > > **Inconvénients**: Fixed chat window Lack of API > > Well, since we started using Subiz Live Chat, there has much changed in terms of increasing the conversion rate. Besides that we were also able to solve issues that prevented customers to finish their payment. Subiz is the best and most flexible live chat solution which I found out there, recommend it 100% ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/132284/subiz?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/132284/subiz) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | ----- ## Données structurées