--- description: Universe : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Universe - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Systèmes de billeterie](/directory/30039/ticketing/software) > [Universe](/software/132555/universe) # Universe Canonical: https://fr.capterra.ca/software/132555/universe Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/132555/universe?page=2) > Universe vous permet, en un seul clic, de créer facilement des événements, de vendre des tickets et d'être à portée de vos plus grands fans. > > Conclusion : 34 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Universe? Universe est utilisé par une grande variété d'organisateurs d'événements en tout genre. Peu importe le type d'événement que vous organisez, avec Universe, vous irez encore plus loin. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 34 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Universe - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 19,95 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, chinois traditionnel, coréen, danois, espagnol, français, italien, japonais, norvégien, néerlandais, polonais, portugais, suédois, thaï - **Pays disponibles**: Australie, Canada, États-Unis ## Fonctionnalités - Analyse des campagnes - Barcode/Ticket Scanning - Gestion de site web - Gestion des données client - Gestion des promotions ## Intégrations (11 au total) - GoDaddy Website Builder - Google Analytics 360 - Mailchimp - Marketo Engage - PayPal - Squarespace - Stripe - Weebly - Wix - WordPress - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Systèmes de billeterie](https://fr.capterra.ca/directory/30039/ticketing/software) ## Catégories connexes - [Systèmes de billeterie](https://fr.capterra.ca/directory/30039/ticketing/software) - [Logiciels de gestion de campagnes](https://fr.capterra.ca/directory/30012/campaign-management/software) - [Outils pour community manager](https://fr.capterra.ca/directory/30781/social-media-marketing/software) ## Logiciels similaires 1. [HubSpot Marketing Hub](https://fr.capterra.ca/software/171840/hubspot-marketing) — 4.5/5 (6220 reviews) 2. [Instagram](https://fr.capterra.ca/software/210721/instagram) — 4.7/5 (5144 reviews) 3. [Snapchat for Business](https://fr.capterra.ca/software/210733/snapchat) — 4.6/5 (1133 reviews) 4. [Meta for Business](https://fr.capterra.ca/software/213257/facebook) — 4.4/5 (2372 reviews) 5. [Zoho Social](https://fr.capterra.ca/software/159351/zoho-social) — 4.7/5 (3388 reviews) ## Avis ### "Great DIY event ticketing solution with ability and resources to improve." — 4.0/5 > **Stefan** | *13 juin 2018* | Événementiel | Taux de recommandation : 10.0/10 > > **Avantages**: The ability to not only sell tickets and check on sales daily but track who they are and where they are coming from. Their integrations are top notch and easy to manage if you don't have much of a tech background. > > **Inconvénients**: The inability to transfer attendees after they've bought tickets. A common customer service issue for us is that a time slot ends up not working out and they would like to switch to an earlier or later session. The only way to do this is to refund the customer completely and have them buy the new tickets. > > The greatest benefit for us is the DIY solution for Ticketmaster venues. Universe's partnership with TM allows us to easily manage all facets of ticketing for our event from inventory to refunds to creative. Their dashboard allows us to track pacing to goals, their integrations allow us to measure marketing efforts, and their team is very responsive and collaborative. ----- ### "Love\! But could use some updates that take our business model into consideration." — 4.0/5 > **Tamara** | *12 juin 2018* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10 > > **Avantages**: The price is one of the best on the market. It is visually appealing (helps with marketing). Ease of uploading new events. > > **Inconvénients**: We use universe to sell tickets to cooking classes over the spring \& summer months. Therefore, we are hosting between 4 to 6 unique events per week. Back end navigation is getting better, but when dealing with a large amount of events, can still be cumbersome and time consuming. Our customers have a hard time going through our list of classes on universe.com(we also upload the calendar to our webpage and create a print calendar of events to help with this): you cannot skip to a certain page in the list of events from the profile page; if you click on a class to learn more and want to go back to the list of events, you are taken back to the first listing and have to scroll through all the pages again (we can have up to 8 pages of events); there is no calendar option for quickly scanning the upcoming events; although we have created passes, we are often asked if it is possible to purchase a gift certificate code or option (that do not expire - like passes have to - to keep within Canadian law). A way to make a mass edit to all events - in the additional order message, or discount codes, for example - would be a huge time saver instead of having to go back and update each event individually one they are live. ----- ### "Not as good as the rest" — 1.0/5 > **James** | *1 février 2018* | Taux de recommandation : 0.0/10 > > **Avantages**: It looks slick and is easy to embed..connects with Stripe easily, support usually answers within 24 hours (US based only) > > **Inconvénients**: The entire platform looks easy, but once you get stuck in you really realise unintuitive the entire platform is. Today the entire website was down, all our ticket forms across our websites disappeared. Adding attendees manually for offline invoicing sends them "free" receipts .. We could go on all day.. We have used almost all of the top ticketing platforms and this cannot recommend > > If we could migrate all ticket buyers from this platform without disruption we would. So really cannot say there are benefits compared to others. ----- ### "We love this software and would t be able to do what we do as effectively without it." — 5.0/5 > **Amy** | *12 juin 2018* | Organisme social ou civique > > **Avantages**: Ease of use and the ability to collaborate as a team. This software is well thought out and the company seems committed to evolving the software as technology changes. > > **Inconvénients**: The sort features on the dashboard could use some improvements but it still works well. The messaging feature would be better if it sent a message to the admin email so it doesn't need to be checked and complete customization of content and timing of reminders would be nice. ----- ### "Great ticketing system, easy day-of-event checkin" — 5.0/5 > **Marco** | *14 juin 2019* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: It's easy to set up, easy to use, and the ability to embed the ticket-buying capability right onto your own website is great. Also the fact that it supports Stripe as a payment method is a big plus. The BoxOffice mobile app that's used for checkin is easy and slick. Particularly for the volunteer events I manage where I constantly have to onboard new checkin volunteers, it works great; adding new team members is a snap, and the actual checkin process is simple and self-explanatory. > > **Inconvénients**: I wish the in-app reporting capabilities were a little more granular. > > For the last 2 years I have run ticketing a very large food and wine tasting event which raises over $100k to benefit a local public school. Universe saved us a great deal of time and thousands of dollars, in part due to its lower fees than the competition and in part because we were able to use Stripe (which offers lower processing fees for nonprofits). Universe's customer success group was excellent and always answered my questions promptly. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/132555/universe?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/132555/universe) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées