---
description: WorkStraight : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: WorkStraight - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [WorkStraight](/software/132773/workstraight)

# WorkStraight

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> Logiciel en ligne et personnalisable de gestion des ordres de mission. Utilisez-le pour créer, recevoir et suivre en toute sécurité les demandes de travail de votre équipe ou de vos clients.
> 
> Conclusion : 35 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise WorkStraight?

WorkStraight a été conçu pour être indépendant du secteur d'activité et est utilisé par des entreprises allant des start-up employant une personne aux entreprises comptant des centaines d'employés dans un large éventail de secteurs.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 35 Avis |
| Simplicité | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.4/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.9/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: MindShare Design
- **Fondé**: 2014

## Contexte commercial

- **À partir de**: 19,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Accès mobile
- Automatisation du marketing
- Base de données de contacts
- Compte rendu et suivi de projet
- Devis
- Définition des priorités
- Facturation
- Gestion des expéditions
- Gestion des fournisseurs
- Gestion des ordres de travail
- Gestion des problèmes
- Gestion des ressources
- Gestion des stocks
- Gestion des tâches
- Historique des services
- Maintenance préventive
- Outils de collaboration
- Partage des fichiers
- Planification
- Planification et programmation de projets
- Recouvrement des paiements sur le terrain
- Routage
- Sub-Task Management
- Suivi des étapes
- Suivi du temps
- Suivi du temps en ligne
- Suivi du temps et des dépenses
- Task Editing

## Ressources d'aide

- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software)

## Catégories connexes

- [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software)
- [Logiciels de gestion de projets](https://fr.capterra.ca/directory/30002/project-management/software)
- [Logiciels de gestion de tâches](https://fr.capterra.ca/directory/10030/task-management/software)
- [Logiciels pour gestion d'affaire](https://fr.capterra.ca/directory/30532/business-management/software)
- [Logiciels de gestion des ordres de mission](https://fr.capterra.ca/directory/30785/work-order/software)

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## Avis

### "Great product to ensure tasks are completed" — 5.0/5

> **Kat** | *10 mai 2024* | Construction | Taux de recommandation : 9.0/10
> 
> **Avantages**: It is a great software to ensure tasks are completed within the set out project timeline. Great features are that inventory can be managed to ensure we are not without the products we need to complete the tasks, as well as if we are meeting with a client on site for additional work, it is easy to create a cost estimate to ensure they receive it in a timely manner.
> 
> **Inconvénients**: It would be nice if it was available for a yearly subscription instead of monthly only.

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### "Great for managing workflow and employee job assignments" — 5.0/5

> **Alberto** | *30 décembre 2018* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: Ease of use, web based interface, configurable user access, access from anywhere and on mobile tablets.
> 
> **Inconvénients**: Would like a bit more granular customization of work order form, ability to sort work orders by client/employee  name or employee ID.
> 
> A central place to manage all of our workorders. We use it to manage our workflow from client request to invoicing. A great way to keep records of service calls and what was done. Very happy with the service offering as a whole.

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### "Have been trying to contact the company for a month now and no one responds." — 3.0/5

> **Kelly** | *12 janvier 2018* | Immobilier | Taux de recommandation : 0.0/10
> 
> **Avantages**: Easy to use. &#10;&#10;Works good as a communication tool between staff members and maintenance staff. &#10;&#10;Extremely poor customer service. Actually no customer service.
> 
> **Inconvénients**: They need to organize items better.  Need to make less steps. Once a WO is closed it should drop off the main list. &#10;&#10;Reporting is very poor&#10;Extremely poor customer service, no response. 14 emails (including portal). Tried calling but the number goes to a fax line.
> 
> tracking, communication on projects&#10;&#10;NO CUSTOMER SERVICE. no one responds to calls and issues.

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### "Excellent system for our small business" — 5.0/5

> **Jessica** | *27 décembre 2018* | Impression | Taux de recommandation : 10.0/10
> 
> **Avantages**: Very happy with workstraight - easy to use and customise and price very affordable for our small business - used for a small print company to keep track of client orders and works very well for us having taken over from a paper based system which mean forms were being passed between office and workshop - workstraight means we can all access the orders and update them accordingly when needed - even out of the office.
> 
> **Inconvénients**: Would love more features - would maybe even be willing to pay a bit more for a some if they worked for us. Ability to mass save PDF copies of work orders and then mass delete would be ideal for archiving. Also a few customisable statuses would be great - as closed and open don’t always fit our needs - a completed status to go in between open and closed would be amazing\! Reporting is slightly limited - a report which lists all open orders and can be run by assigned staff member or all would be great. So more features would really be on my wish list to ensure we don’t ever grow out of the software.
> 
> As I said. We are a small print company so use it to track orders for customers - not I think what the system was built for but we make it work for us and it’s much better than some of the more specific/complicated/pricey systems out there for print shops to use.

-----

### "Great Work Order Solution for Small Companies" — 4.0/5

> **Heather** | *10 janvier 2019* | Gestion de l'enseignement | Taux de recommandation : 9.0/10
> 
> **Avantages**: This software is so easy to use.  It has streamlined our work order process with minimal intrusion into other daily tasks.  Keeping up with maintenance issues and tracking when items are completed is now a snap.  We are a small organization and cannot afford many of the other software programs on the market.  This has been a game-changer for us.
> 
> **Inconvénients**: We had an issue a while back with the program going offline with no way to get in touch with support.  Hopefully, that has been resolved now.  Everything is currently working great.
> 
> WorkStraight has eliminated our need for lengthy maintenance meetings and constant emails about issues.  The work orders are sent directly to the maintenance supervisor on his phone and tracked through the online portal which he updates daily.  Maintenance is much more organized, and the administrative office staff is much more efficient now that they don't have to try and 'track down' maintenance.  We're very happy with WorkStraight.

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## Liens

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