---
description: Survicate : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Survicate - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de NPS](/directory/32075/nps/software) > [Survicate](/software/132914/survicate)

# Survicate

Canonical: https://fr.capterra.ca/software/132914/survicate

Page : 1/5\
Suivant: [Page suivante](https://fr.capterra.ca/software/132914/survicate?page=2)

> Recueillez plus d'opinions de la part de vos clients et offrez-leur une meilleure expérience client. Utilisez 20 intégrations natives pour agir sur les opinions des clients.
> 
> Conclusion : 99 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Survicate?

Customer feedback surveys for scaling companies

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 99 Avis |
| Simplicité | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Survicate
- **Pays**: Warsaw, Pologne
- **Entreprise fondée en**: 2013

## Contexte commercial

- **À partir de**: 0,00 $ US
- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Prix**: Survicate offers usage based plans \& pricing. 

Get started for free \& choose the best option:
Free: $0/month
Essential: $79/month ($65 per month billed annually) 
Professional - $159/month ($129 per month billed annually) 
Ultimate - $349/month ($289 per month billed annually)
- **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, polonais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus

##  Fonctionnalités

- A/B Testing
- Alertes/Notifications
- Analyse des recherches utilisateurs
- Analyse des sentiments
- Analyse des tendances
- Analyse visuelle
- Bibliothèque de questions
- Collecte de données multicanal
- Commentaires anonymes
- Communication multicanal
- Créateur d'enquêtes
- Création et conception de formulaires
- Distribution multicanal
- Division des questions (question branching)
- Engagement des clients
- Enquêtes et feedback
- Feedback en continu
- Fonction de glisser-déposer
- Gestion de l'expérience client
- Gestion des ambassadeurs de marque
- Gestion des campagnes
- Gestion des commentaires
- Gestion des commentaires négatifs
- Gestion des enquêtes et sondages
- Gestion des réponses
- Intégration des employés
- Live Results Sharing
- Logique d'évitement
- Mesure des performances
- Modèles personnalisables
- Notification en cas d'avis émis
- Personnalisation des URL
- Questionnaires à choix multiples
- Questions personnalisables
- Rapports et analyses
- Rapports et statistiques
- Real-Time Analytics
- Real-Time Reporting
- Segmentation
- Segmentation de la clientèle
- Sondage en ligne
- Sondages d'opinion
- Structure des enquêtes de Net Promoter Score (NPS)
- Structure enquêtes CSAT
- Suivi des conversions
- Suivi et analyse de l'utilisation
- Surveillance des avis émis
- Tableau de bord
- Visualisation de données
- Workflow Automation

... et 7 fonctionnalités supplémentaires

## Intégrations (68 au total)

- AWeber
- ActiveCampaign
- Agile CRM
- Airtable
- Amplitude
- Braze
- Calendly
- Campaign Monitor by Marigold
- Close
- Coda
- Constant Contact
- Copper
- Customer.io
- Drift
- Drip

... et 53 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de NPS](https://fr.capterra.ca/directory/32075/nps/software)

## Catégories connexes

- [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software)
- [Logiciels pour créer un formulaire](https://fr.capterra.ca/directory/10023/forms-automation/software)
- [Logiciels de Customer Success](https://fr.capterra.ca/directory/30961/customer-success/software)
- [Outils de satisfaction client](https://fr.capterra.ca/directory/30541/customer-satisfaction/software)
- [Logiciels de NPS](https://fr.capterra.ca/directory/32075/nps/software)

##  Logiciels similaires

1. [Typeform](https://fr.capterra.ca/software/137289/typeform) — 4.7/5 (967 reviews)
2. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5235 reviews)
3. [SurveyMonkey](https://fr.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10458 reviews)
4. [Jotform](https://fr.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2891 reviews)
5. [Microsoft Forms](https://fr.capterra.ca/software/1025299/microsoft-forms) — 4.6/5 (325 reviews)

## Avis

### "Really happy with Survicate" — 5.0/5

> **Gordon** | *21 octobre 2024* | Formation et accompagnement professionnel | Taux de recommandation : 10.0/10
> 
> **Avantages**: The platform performs as advertised, but the thing that makes Survicate stand out is the support if you have questions. The employees there are very knowledgeable and have been able to solve each challenges I've had.
> 
> **Inconvénients**: There were a couple of issues with email security software duplicating responses to surveys. Survicate was able to help me resolve them, but it would have been nice to know what was a potential issue when I was earlier in the survey design process.
> 
> Very positive. The Salesforce integration works well and it is nice and easy to design the surveys.

-----

### "An amazing tool supported by an incredible team\!" — 5.0/5

> **Josh** | *14 août 2024* | Services financiers | Taux de recommandation : 10.0/10
> 
> **Avantages**: Survicate is an immensely robust and versatile tool that looks great and works well, but the above-and-beyond factor is their incredible attentive and responsive team that provide high-touch and timely support to make sure we're able to work as effectively as possible\!
> 
> **Inconvénients**: Missing some additional features at present like custom skip logic, though it is on the roadmap\!

-----

### "A strategic partner for IT teams" — 5.0/5

> **Julio** | *22 octobre 2024* | Services financiers | Taux de recommandation : 10.0/10
> 
> **Avantages**: Survicate is a tool that enables IT teams to turn data into actionable insights, improving service quality and user satisfaction. By providing an easy-to-use and highly customizable platform for collecting and analyzing feedback, it becomes a strategic partner for any organization seeking to optimize its technology operations.
> 
> **Inconvénients**: I don't have any negative comments to raise.
> 
> We find Survicate ideal for collecting direct feedback and tailoring surveys to the specific needs of each team or project. It's also invaluable for evaluating new tools and technologies, measuring team efficiency, and optimizing support processes, making it an indispensable tool for our teams.

-----

### "Survicate Review" — 5.0/5

> **Katie** | *14 novembre 2024* | Produits alimentaires | Taux de recommandation : 9.0/10
> 
> **Avantages**: They have a great customer service team who is always able to help. 
Creating and analysing surveys is easy and intuitive
> 
> **Inconvénients**: To be honest, nothing comes to mind right away. I would like if in a workspace I could filter the date range of all my surveys in that workspace at the same time to view and analyse the results instead of one by one.

-----

### "Feedback one year later" — 3.0/5

> **Utilisateur vérifié** | *28 novembre 2018* | Production alimentaire | Taux de recommandation : 5.0/10
> 
> **Avantages**: Reactivity of support
Design to build survey \> easy
> 
> **Inconvénients**: No synchronisation with our CRM at the begining
Some small bugs

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Page : 1/5\
Suivant: [Page suivante](https://fr.capterra.ca/software/132914/survicate?page=2)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/132914/survicate)

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| ko | <https://www.capterra.co.kr/software/132914/survicate> |
| nl | <https://www.capterra.nl/software/132914/survicate> |
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