--- description: ChilliDB : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ChilliDB - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [ChilliDB](/software/132995/chillidb) # ChilliDB Canonical: https://fr.capterra.ca/software/132995/chillidb > Un CRM personnalisé pour le secteur NFP pour l’Australie et la Nouvelle-Zélande. Préféré par le ministère des Services communautaires, de la Santé et des OSBL > > Conclusion : 5 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ChilliDB? Organismes à but non lucratif de la région Asie-Pacifique, y compris les autorités semi-gouvernementales, les services communautaires, les associations, les conseils, les organismes industriels et les organisations de pointe. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 5 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Polymorphic Solutions - **Pays**: Brisbane, Australie - **Fondé**: 1996 ## Contexte commercial - **À partir de**: 26,00 $ AU - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Australie, Nouvelle-Zélande ## Fonctionnalités - Accès mobile - Automatisation du marketing - Base de données de membres - Devis - Don en ligne - Gestion de la communication - Gestion des abonnements - Gestion des collectes de fonds - Gestion des contacts - Gestion des courriels - Gestion des documents - Gestion des donateurs - Gestion des flux de travail - Gestion des formulaires - Gestion des inscriptions - Gestion des rendez-vous - Gestion des tâches - Gestion des événements - Importation et exportation de données - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Rappels - Rapports et analyses - Segmentation - Stockage de documents - Suivi des interactions - Tableau de bord d'activités ## Intégrations (3 au total) - Mailchimp - Microsoft Outlook - Xero ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels pour OBNL (organisation à but non lucratif)](https://fr.capterra.ca/directory/30805/nonprofit/software) - [Logiciels de CRM pour association](https://fr.capterra.ca/directory/31515/nonprofit-crm/software) - [Logiciels de CRM pour le service médical](https://fr.capterra.ca/directory/30976/healthcare-crm/software) - [Logiciels de gestion des dons](https://fr.capterra.ca/directory/30548/donation-management/software) ## Logiciels similaires 1. [DonorPerfect](https://fr.capterra.ca/software/2698/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 2. [Sumac](https://fr.capterra.ca/software/144095/sumac) — 4.4/5 (132 reviews) 3. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews) 4. [Neon CRM](https://fr.capterra.ca/software/102088/neoncrm) — 4.3/5 (613 reviews) 5. [Blackbaud Raiser's Edge NXT](https://fr.capterra.ca/software/198986/blackbaud-raiser-s-edge-nxt) — 4.2/5 (417 reviews) ## Avis ### "Comprehensive customised client management" — 5.0/5 > **Lindy** | *10 août 2022* | Services à la personne et aux familles | Taux de recommandation : 10.0/10 > > **Avantages**: We can fully customize fields for our needs so that it is tailored for us. The software can be easily adjusted as our needs change. It can be mapped to the Commonwealth Government DEX reporting database to enable us to easily upload our activities and outcomes straight from our notes\! It has saved us much time due to this. I also like to option for new developments - updates that are based on customer feedback and the option to pay for software development specific to our needs. > > **Inconvénients**: It is HUGE learning curve and can be challenging to understand and learn how to program/customise. The system does rely on some intrinsic IT knowledge which is not knowledge commonly held by employees in human services type sectors such as ours. Luckily there is great support to assist the user. There is still so much I do not yet understand about the system and how to get the most our of it. > > It has been a very powerful tool to capture our work and help us track our progress. With the onset of the pandemic it meant that we could all share our work online while working from home and stop using paper files. The ability to capture our data and bulk upload to DEX has been excellent. With the floods in Lismore in Feb this year (2022) having the online system meant we had no loss of files when our office was inundated by flood waters ----- ### "Great software - easy to adjust to your requirements" — 4.0/5 > **Tony** | *23 août 2022* | Administration publique | Taux de recommandation : 8.0/10 > > **Avantages**: The flexibility and ease to modify it to be closely fit for purpose. > > **Inconvénients**: Some confusing steps (until learnt) when creating modules etc . > > Despite some confusion, the HelpDesk has been very fast to reply and provide step by step instruction and clarification on what was needed. ----- ### "ChilliDB" — 4.0/5 > **Maryann** | *1 août 2022* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: There is great deal of flexibility with customisation of fields and categories which allows us to easily meet changing demands for stakeholder management internally . > > **Inconvénients**: There are always areas for improvement both with how our organisation uses ChilliDB and from a ongoing system enhancement perspective. We don't always understand what it can do and documentation on changes to the system and understanding some of the capabilities could be improved to assist our understanding and use.. ----- ### "Working with the chilli Team" — 5.0/5 > **Dina** | *28 février 2020* | Cabinets médicaux | Taux de recommandation : 9.0/10 > > **Avantages**: Liaising with the CHilliDB team. Easy to work with\! > > **Inconvénients**: n/a Didn't have any issues but maybe the advanced filters > > Great experience\! ----- ### "Excellent Service\!" — 5.0/5 > **Gael** | *23 septembre 2022* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: Very easy to use, great support during obligation-free trial period, simple transfer of data into the CRM > > **Inconvénients**: Nothing. So far so good and highly recommend\! > > Great team at ChilliDB, really willing and keen to assist, support and answer questions. The platform is easy to navigate and the ongoing support is available. ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/132995/chillidb) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées