17 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel

Description de CleanCloud

Logiciel révolutionnaire de point de vente pour les entreprises de nettoyage à sec et les blanchisseries, qui fonctionne sur n'importe quel ordinateur, tablette ou smartphone. CleanCloud est rapide, facile à utiliser et augmente la productivité de vos magasins. Des applications de collecte et de livraison pour iOS et Android sont également disponibles, permettant à vos clients de réserver, de payer et de gérer leurs commandes.

Parmi leurs fonctionnalités spéciales, vous trouverez la prise en charge de toutes les imprimantes, la gestion de plusieurs magasins, l'assemblage, la facturation automatique, les notifications par e-mail/texto, les sauvegardes automatiques, la planification d'itinéraires, les mises à jour gratuites et bien d'autres.

Qui utilise CleanCloud?

Services de nettoyage à sec et laveries automatiques du monde entier

Où peut se déployer CleanCloud?

Basé sur le nuage
Sur site

À propos du vendeur

  • CleanCloud
  • Situé à London, R.-U.
  • Fondé en 2014

Assistance CleanCloud

  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat/Clavardage

Pays disponibles

Afrique du Sud, Allemagne, Andorre, Antigua-et-Barbuda, Australie et 62 autres

Langues

allemand, anglais, arabe, chinois, coréen et 13 autres

CleanCloud - Prix

À partir de :

99,00 $ US/mois
  • Oui, essai gratuit disponible
  • Non, pas de version gratuite

CleanCloud n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de CleanCloud est disponible à partir de 99,00 $ US/mois.

Tarification et forfaits obtenez un essai gratuit

À propos du vendeur

  • CleanCloud
  • Situé à London, R.-U.
  • Fondé en 2014

Assistance CleanCloud

  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat/Clavardage

Pays disponibles

Afrique du Sud, Allemagne, Andorre, Antigua-et-Barbuda, Australie et 62 autres

Langues

allemand, anglais, arabe, chinois, coréen et 13 autres

CleanCloud en vidéos et en images

CleanCloud Logiciel - 1
En voir 2 de plus
Vidéo de CleanCloud
CleanCloud Logiciel - 1

Fonctionnalités - CleanCloud

  • Carte de fidélité
  • Comptes clients
  • Facturation
  • Gestion de codes-barres et d'étiquettes
  • Gestion des commandes
  • Gestion des employés
  • Gestion des promotions
  • Gestion des remises
  • Gestion des stocks
  • Intégration comptable
  • Lecture de codes-barres/tickets
  • Logiciels CRM (gestion de la relation client)
  • Marketing par courriel
  • Point de vente (PDV)
  • Pour les entreprises de nettoyage à sec
  • Rapports de ventes
  • Routage

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Avis sur CleanCloud

Note moyenne

Note globale
4,7
Simplicité d’utilisation
4,7
Service client
4,6
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
76%
4
19%
3
4%
2
0%
1
1%
Luis
Directeur (Suisse)
Textile, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Simplicité

5,0 il y a 3 ans

Avantages :

Bel outil Simple, complet, fonctionnel Cloud, pas d’installation

Inconvénients :

Le prix Un peu cher. Il faudrait investir pour améliorer le logiciel. Principe de l’open source.

Libby
Owner (É.-U.)
Textile, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Cleancloud

5,0 il y a 3 semaines Nouveau

Commentaires : Overall I’ve had a great experience with CleanCloud.

Avantages :

CleanCloud has been easy to implement, use, and has good customer support.

Inconvénients :

The browser needs to be refreshed at times to see the most up to date information.

Réponse de l'équipe de CleanCloud

il y a 2 semaines

Great to hear it was so easy to get started Libby. Thanks for the feedback.

Allison
Owner (É.-U.)
Services à la personne et aux familles, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

User friendly app

5,0 il y a 3 semaines Nouveau

Avantages :

I love the fact that it's a user friendly app for the business owner and consumer. It's straight forward and to the point.

Inconvénients :

The price increase over the last year has been way higher than expected. There's also still several glitches with logging in on multiple computers; and the invoice system does not allow for positive record keeping.

John
OO (É.-U.)
Logistique et chaîne d'approvisionnement, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Clean cloud

3,0 il y a 2 semaines Nouveau

Avantages :

its very good software for small operations

Inconvénients :

it is not set up for big operations nor is the accounting very good

Mike
Manager (É.-U.)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best dry cleaning software!

5,0 il y a 3 semaines Nouveau

Commentaires : Been with cleancloud now for 7 years and could not be happier. Great software, great service and competitively priced.

Avantages :

Love that the software is easily accessible anywhere I am. If I am on vacation and need to go in and check my metrics … it’s there. If I need to adjust a customers order…. I can with a few simple clicks.

Inconvénients :

They are based in London so their response time sometimes lags.

Réponse de l'équipe de CleanCloud

il y a 2 semaines

Amazing, glad to hear you're so happy with the system Mike!

Modesto
OWNER (É.-U.)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Making life easier for Laundromats.

5,0 il y a 3 semaines Nouveau

Commentaires : Im very happy with clean cloud once you get used to it its very easy to use, adding new items, updating my prices,text notification, pick up and delivery, having an app, I feel like clean cloud have it all to run a Laundromat/dry cleaning business.

Avantages :

I like clean cloud text/email notifications when orders are ready, my costumers love to know when their orders are ready for pick up.

Inconvénients :

the only thing I dont like about clean cloud is the file format they use to download reports. Im used to PDF files.

Victor
Vice Pres (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

excellent POS system

5,0 il y a 3 semaines Nouveau

Commentaires : I love the customer service and the fast customer support

Avantages :

The application is very easy to use I love the dashboard

Inconvénients :

inventory reporting and functionality The system can use more reporting options built in so you don’t have to export your data

Réponse de l'équipe de CleanCloud

il y a 2 semaines

Great to hear you're getting on so well Victor. Thanks for the feedback re: reporting, I'll escalate that internally.

Marlyn
Dry Cleaners (É.-U.)
Art/artisanat, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Cleancloud the best system for cleaners

5,0 il y a 3 semaines Nouveau

Commentaires : Excellent and fast answers whe i have problem with the system

Avantages :

Efficiency in the processing All in one

Inconvénients :

In the tag ticket dont show all the costumer information but its not big deal

Réponse de l'équipe de CleanCloud

il y a 2 semaines

Thanks for the feedback Marlyn, I've passed this back to the team

Amit
Manager (É.-U.)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Multi-Store

5,0 il y a 3 semaines Nouveau

Avantages :

Easy to use, ability to quickly add additional store, along with cloud access to data. You can add additional in less than 10 minutes of time, it is really great if you are adding stores with similar retail offerings.

Inconvénients :

Directly not being able to cancel or refund orders submitted.

Réponse de l'équipe de CleanCloud

il y a 2 semaines

Thanks for the feedback Amit!

Kal
Owner (Jordanie)
Utilisateur LinkedIn vérifié
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good software

5,0 il y a 6 ans

Commentaires : Excellent, it helps me review my orders adequately

Avantages :

It’s very easy to use and can be customized easily

Inconvénients :

The support do not respond quickly and the did not solve a problem I have until this minute

Réponse de l'équipe de CleanCloud

il y a 5 ans

Hi Kal, thanks for your review! We're glad that our platform fits your need. We now have a technical support team available 24/7 that can assist you quickly.

Giovanni
Owner (É.-U.)
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Clean cloud experience

4,0 il y a 3 semaines Nouveau

Commentaires : It’s good but wish they were us based not uk

Avantages :

It was easy to use , basically user friendly

Inconvénients :

We had printer register issues that were not corrected

Larry
CEO (Canada)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

CleanCloud is the way to go!

5,0 il y a 3 ans

Commentaires : I've been very happy with all the Cleancloud personal and there customer support team is awesome.

Avantages :

Cleancloud is the third POS I've integrated since the year 1996. My first POS was purchased and converted to franchise use only. The second did not fulfill half of their promises so I went to the Clean Show to check out who was available. Cleancloud was already integrated with my assisted assembly and their pricing was substantially lower that the main players. The Customer App , Driver App and Customer Portal were all functions that I was looking for to up my customer experience. Those features along with heat seal labels, assisted assembly, access from any computer or cell phone and a very user friendly interface made the choice easy for me.

Inconvénients :

CleanCloud has been around for 7 or 8 years mainly in Europe, Africa and Asia but North America was a new market for them when I signed up. While the original setup was not difficult, there was alot to consider and cover when setting up a new POS. At that time, their manual, training videos, and onboarding was a little weak, but since then they set up the CleanCloud University for set-up and employee training.

Alternatives envisagées : SMRT Systems

Pourquoi choisir CleanCloud : Product development was always promised and never delivered.

Logiciel antérieur : CSI Platform

Pourquoi passer à CleanCloud : Assisted Assembly integration and cost

Sergio
GM (É.-U.)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Supper POS software

4,0 il y a 6 mois

Commentaires : I very happy and satisfied to start using clean cloud, after being operating in US prior with another app platform, that i was able to fulfill the holes that the past software need it to have fix or integrate.

Avantages :

I was able to deployed in less than one week , having to switch from and older software. I also found the new tools as all in one POS that help a single stores to integrate door dash and control communications with the costumers trough marketing or txt communications.

Inconvénients :

The integrations require a little of software education, that can get a little confuse for maximum efficacy. But going over the manuals and video tutorial helps.

Titus
CEO (Nigéria)
Équipements publics, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

As Easy as Easy.

5,0 il y a 4 ans

Commentaires : I have been using the Clean cloud since 2015, I have never at any point felt to check up on other software though there are numerous in the dry cleaning industry. It is easy and serves the purpose for which I want it for. I typically recommend it to colleagues as the Best Drycleaning Application in the world. Kudos Cleancloud

Avantages :

I use CleanCloud as our Dry Cleaning software. It is extremely easy to use with a very low learning curve for the new staff. The ability to integrate into accounting software like Xero makes it even easier to serve the purpose of an end to end application.

Inconvénients :

A bit expensive for an SME in Africa going by the FX rate devaluation, however all the same very valuable and value for money. Will appreciate a bespoke pricing approach for Africa-based businesses.

Alternatives envisagées : Geelus

Pourquoi passer à CleanCloud : The reviews online The Features The Flow Ease of use Support

lalita
Owner (É.-U.)
Vente au détail, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Cleancloud

3,0 il y a 4 ans

Commentaires : Overall it's good I wish that we had a direct contact USA time to speak to some and get issues sorted and a little bit more trainung

Avantages :

Its mobile and you can log in from anywhere

Inconvénients :

You have no phone contact we have to email n some times u need assistance asap but u have to wait for email or someone to contact you back

Jeanne
Manager (É.-U.)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best Cloud-based dry cleaning software

5,0 il y a 3 ans

Commentaires : Overall, I am glad I came across CleanCloud. The staffs are very courteous and helpful when I need technical help. The software is very easy to use and implement. I don't think I am ever switching to another company!

Avantages :

I like that this software is cloud-based. I get to manage my business from anywhere. Plus, I can send texts to my customers from the website for a small additional fee.

Inconvénients :

I don't like that although I can send texts to my customers, they cannot reply to me. It would be great if they would allow for this option.

Alternatives envisagées : Comca Systems Cleaner POS

Pourquoi passer à CleanCloud : CleanCloud price and their cloud feature were options no other product offered to me!

Sébastien
CEO (Canada)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

An excellent partner in our development

5,0 il y a 9 mois

Avantages :

Ease of implementation, white-label application, the possibility of push notifications, the quality of after-sales service

Inconvénients :

The way to handle deposits at the same address but with distinct users

Réponse de l'équipe de CleanCloud

il y a 9 mois

Thanks for the feedback Sébastien, I'm pleased to hear you've had such a positive experience.

Johnna
General manager (Australie)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Works for us

3,0 il y a 9 mois

Commentaires : Works! But has its limitations, like everything. Best I've found so far.

Avantages :

The simplicity of the staff entering orders is great. Cleancloud is great with wanting to make a difference and improve their systems. They're listening to their users, and improving.

Inconvénients :

EFTPOS integration, would love Tyro as an option. The User Experience on the management side could definitely improve.

Réponse de l'équipe de CleanCloud

il y a 8 mois

Thanks for the feedback, it's great to hear you're getting on with the software so well!

A.B.
Owner (É.-U.)
Services environnementaux, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Clean Cloud

4,0 il y a 8 mois

Commentaires : Very positive. I've been happy with CC.

Avantages :

I love the updates they keep rolling out. Their customer service has continued to improve! They have been doing a great job with helping with any issues. Receptive and professional. Adding some great features. They're improving ease of use, although it is pretty straightforward.

Inconvénients :

Some features are a little clunky. But technology, eh? Nothing is perfect.

Réponse de l'équipe de CleanCloud

il y a 8 mois

Thanks for the feedback, so pleased to hear you're getting on so well with the software

nagi
Owner (É.-U.)
Services à la personne et aux familles, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

BAD BAD BAD

1,0 il y a 6 mois

Avantages :

in the beginning the price! but they increase it.

Inconvénients :

customer service! I lost lots of money because of the customer service. to fix a problem it take weeks or maybe never

Alternatives envisagées : Enlite POS

Réponse de l'équipe de CleanCloud

il y a 6 mois

Sorry to hear you were disappointed with the service Nagi, I hope we were able to fix the issue.

DEBORAH
Owner/Operator (Australie)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

My staff and I have been using this software for a year now and we absolutely love it.

5,0 il y a 6 ans

Commentaires : Alot!!! the sms we send to customers when their orders are completed - they just love it. How quick and responsive the software is especially when we're busy.

Avantages :

I love how simple and easy it is to use. Even a computer dummy is able to get into it right away. That's how user friendly it is. The support team from CleanCloud is so prompt its unbelievable. They see my request and reply to it - all in the blink of an eye. How good is that? They are with you shadowing you along every query. Prompt and extremely reliable. Cleancloud is always working to improve and update the software. I feel like I have this huge multinational company working for me 24/7 supporting and assisting even a small business like mine. Its very reassuring. Thank You.

Inconvénients :

I can't think of anything as yet, but I do know if I have any suggestions, the team is always happy to take them on board.

Talahat
CEO (R.-U.)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Intuitive and User friendly

5,0 il y a 3 ans

Commentaires : A very up-to date software full of features designed by the company and the users. A forever evolving software and in touch with their customers to quickly make changes and integrate new features. A company that listens to customers and acts.

Avantages :

The software is customisable in appearance pricing and gives control to the the administrator.

Inconvénients :

Software only allows forward booking of four weeks at a time.

Cecilia
Owner (É.-U.)
Textile, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good

5,0 il y a 2 ans

Commentaires : I like clean cloud because it is easy to work on it, but the service is not that good, and we don't have anyone to talk, because sometimes is difficult to write your need.

Avantages :

Give us immediate information about the business

Inconvénients :

I don't like the service because sometimes we need to talk to someone to express the problem and writing your problem is not clear for the technician to understand what we are trying to express.

Donnalee
Manager (R.-U.)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Laundry Software that's got me in a spin!

5,0 il y a 6 ans

Commentaires : Like any decent software you'd expect it to transform your working practices but my oh my we could not live without Cleancloud. We found the software by chance and since the day we got involved with the lovely crew at Cleancloud we have not looked back. Nothing is too much trouble. Love their pragmatic problem solving attitude when we have spoken to them about various proprietary requests that they have always managed to handle. The software does everything I could possibly need and more and my staff find it simple enough to use. Its elegant will cater for all my needs as my business grows LOVE LOVE LOVe

Avantages :

Clean and intuitive Comprehensive Well priced Patient and helpful support team Logical

Inconvénients :

Nothing and given that the developers actively seek customers feedback and suggestions to develop this already comprehensive bit of kit, I'm sure if there was a con they would sort it out.

Daren
Director (Australie)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Soap and Bubble Wash House love CleanCloud

4,0 il y a 8 ans

Commentaires : The CleanCloud system has been a massive boost for our business .. implemented the system early this year (2016) and it has underpinned our business growth and development... Our staff love it, the clients can see we are far more professional and from a business management perspective I can track the results as they happen ... We have been able to use the data to develop our strategies & go forward direction Customer service is great & we have worked closely on developing specific solutions for our business ... Would highly recommend David and the CleanCloud team (Simon, Peter & crew) Many thanks

Avantages :

Adaptability that allows us to customise for our specific needs

Inconvénients :

Its early days and its come along way in the 10 mths we have been using the system ... the development of new features have flowed consistently The only challenge is the QZ tray for linking to printers ... but this is seemingly a challenge with all cloud systems ...