--- description: Gold-Vision CRM : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gold-Vision CRM - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [Gold-Vision CRM](/software/133582/gold-vision-crm) # Gold-Vision CRM Canonical: https://fr.capterra.ca/software/133582/gold-vision-crm Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/133582/gold-vision-crm?page=2) > Gold-Vision CRM est une plateforme abordable, intégrée et entièrement personnalisable de marketing automation pour les entreprises de taille moyenne. > > Conclusion : 131 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Gold-Vision CRM? Toute entreprise à la recherche d'un logiciel de vente et de marketing. Avec des clients de tous les secteurs d'activités et une installation hautement configurable, Gold-Vision est utilisé pour la gestion des ventes, le marketing et les bureaux d'assistance. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 131 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Esteiro Business Solutions - **Fondé**: 2001 ## Contexte commercial - **À partir de**: 35,00 £ - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, français - **Pays disponibles**: Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Analyse des campagnes - Analyse prédictive - Automatisation du marketing - Base de données de clients - Base de données de contacts - Campagnes de drip marketing - Contacts partagés - Devis - Distribution de leads - Enrichissement de données - Fonctions pour secteur de l'assurance - Gestion de projets - Gestion des activités commerciales - Gestion des campagnes - Gestion des contacts - Gestion des courriels - Gestion des flux de travail - Gestion des leads - Gestion des modèles - Gestion des pipelines - Gestion des tickets de support - Gestion des tâches - Gestion du pipeline de ventes - Génération de leads - Importation et exportation de données - Lead nurturing - Marketing multicanal - Marketing par courriel - Mesure des performances - Outils de collaboration - Pages de renvoi et formulaires web - Planification - Prévision des ventes - Qualification de leads - ROI Tracking - Rapports de ventes - Rapports et statistiques - Rapports personnalisables - Recherche/Filtre - Routage automatisé - Saisie de leads - Segmentation - Stockage de documents - Suivi des clients - Suivi des conversions - Suivi des interactions - Suivi des visiteurs de sites web - Système de calendrier et de rappel - Tableau de bord d'activités - Third-Party Integrations ... et 13 fonctionnalités supplémentaires ## Intégrations (17 au total) - Breeze - Docusign - Eventbrite - Gmail - Google Analytics 360 - Google Maps - Lead Forensics - LiveChat - Loqate - Meta for Business - Microsoft 365 - Microsoft Outlook - Opera 3 - QuickBooks Online - Sage 50 ... et 2 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de forces de vente](https://fr.capterra.ca/directory/12/sales-force-automation/software) - [Logiciels CRM en ligne](https://fr.capterra.ca/directory/30072/online-crm/software) - [Logiciels de CRM pour la construction](https://fr.capterra.ca/directory/30657/construction-crm/software) - [Logiciels de lead management](https://fr.capterra.ca/directory/30017/lead-management/software) ## Logiciels similaires 1. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 2. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 4. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews) 5. [Dynamics 365](https://fr.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Avis ### "A Solid and user friendly solution" — 5.0/5 > **Buket** | *30 octobre 2023* | Biens de consommation | Taux de recommandation : 10.0/10 > > **Avantages**: Gold-Vision CRM has been exceptionally well-received by all our users, and the reason is clear – its remarkable flexibility and power. The advantages of this system begin with the dedicated team behind it. With all departments collaborating and actively participating in its development, they prioritize meeting the genuine needs of users over simply chasing trends. As a result, Gold-Vision has evolved into a feature-rich CRM system over the years. Managing accounts and contacts is straightforward, and the clarity of opportunities is further enhanced by the ability to cross-reference them with other data points, ensuring all relevant stakeholders are included. Lead management is efficient, preventing duplication of efforts. What sets the system apart, however, is its robust search and filtering capabilities. This empowers users to quickly locate critical data, which can then be saved, streamlining repetitive tasks. Additionally, the system offers comprehensive reporting, presenting data through dynamic charts and graphs that are both user-friendly and allow for in-depth exploration. > > **Inconvénients**: We've encountered a couple of minor bugs, but I'm confident they'll be resolved asap. I do find the system's interface a bit cluttered and less intuitive. Certain parts of the system can also be somewhat challenging to grasp but overall we are very pleased with it. > > Gold-Vision has enabled us to consolidate various systems into a unified platform, resulting in improved efficiency and enhanced data visibility. The online chat support has proven invaluable allowing team members to proactively address any challenges they encounter. I wholeheartedly endorse Gold-Vision for anyone seeking a new CRM system. I must also mention the exceptional support provided by \[sensitive content hidden\] throughout the entire development process ----- ### "A CRM that can flex and fit to your companies needs." — 5.0/5 > **Lee** | *13 novembre 2019* | Divertissement | Taux de recommandation : 10.0/10 > > **Avantages**: Gold-Vision CRM has had the same reaction with all users in our company. That is simply how flexible it is and how powerful it is. The pros start with the team behind it. All departments work together in the office and make sure they all get involved in areas of the product so they are making what the users need not what they think will be "cool". This means Gold-Vision is a system that has been built up over the year to be a fully featured CRM. Account/Contact Management is simple, Opportunities are clear and can be cross linked to any other aspect of the data so you can include all stakeholders in the process. Lead Management is clear and makes sure you don't double up with duplicates. The whole system though is driven with really powerful searching and filtering. So finding that single piece of data that is crucial to your process is fast and can be saved, making sure you can save time on repetitive tasks. You can report all data into a a range of charts and graphs, all dynamic and easy to drill down into. Applying the powerful filtering you can create lists for targeted marketing campaigns, quickly and easily. Then using the drag and drop template maker create stylish content templates. We also use a third party integration to track website visits. When you get stuck you have a number of options to the reach the support team and this is part of the price so no extra spend on something you may not need. A great help site and a range of quick and simple help videos. > > **Inconvénients**: Honesty, haven't found anything yet that we found that is a Con. When we have had an issue with have found a workaround, or checked our workflow to see if we have been doing things a way that can be made better. > > Note only a great experience with the software but also with the team. Non pushy sales, understanding project managers, amazing training and a very knowledgeable support team. ----- ### "OK but better out there" — 3.0/5 > **Utilisateur vérifié** | *19 janvier 2023* | Construction | Taux de recommandation : 4.0/10 > > **Avantages**: Flexible and if you are IT savvy you can probably mostly build what you need. It does seem highly configurable if you know what you are doing which is probably a plus over other CRMS > > **Inconvénients**: Doesnt integrate with many other apps and platforms. Completely lacking basic CRM functions like a visible sales pipeline. No automatic mail and contact tracking like for example Hubspot. If you want to integrate with anything basic like a 3CX phone system we found the support obstructive and they want to charge you. > > Probably OK if you don't want to integrate with anything else and you have time and knowledge to filter out unneccesesary stuff and build your own dashboards. ----- ### "Solid system now upgraded beautifully\!" — 5.0/5 > **Bev** | *25 novembre 2019* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: Loved the system before but with the V8 upgrades which gives the CRM a new look and feel to menus and tool bars / views etc, it's even easier to use and without any detriment to its' already great functionality. Whether you need the system for pre-sales (leads), opportunities, marketing or something else, every screen is tailor-able making user input screens relatable and provides the facility to include terminology and fields more relevant to your business. I've worked with Gold-Vision CRM now for the last 8 years and still love using every bit of it\! > > **Inconvénients**: No 'cons' for me - we are happy with Gold-Vision > > What makes it so perfect as my marketing tool, is the integration of CRM with Connect e-marketing. Great CRM segmentation functionality, no exporting / importing of data to 3rd party e-marketing systems and no manipulation of data in Excel spreadsheets before I can send out a campaign\! And, at the end of the day, the CRM is constantly updating the campaign data for reporting purposes and most importantly ensures our company remains GDPR compliant\! ----- ### "Great product with fantastic support" — 5.0/5 > **Rob** | *6 décembre 2021* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: From the start, it was made very clear that we could customise the software to suit our requirements, of all the CRM systems we have used this is definitely the one that best suits our requirements. Best of all everything is very intuitive so training new staff members is very simple. > > **Inconvénients**: The Sage plugin we use often takes far too long and it would be nice if we could automate this. We use the map view for a couple of lists and it would be nice if you could edit the records from this view. > > With Gold-Vision we have managed to amalgamate several systems into a single place improving our overall efficiency as well as the visibility of data. ----- Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/133582/gold-vision-crm?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/133582/gold-vision-crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées