--- description: Purplepass : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Purplepass - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Systèmes de billeterie](/directory/30039/ticketing/software) > [Purplepass](/software/133885/purplepass-ticketing) # Purplepass Canonical: https://fr.capterra.ca/software/133885/purplepass-ticketing Page : 1/13\ Suivant: [Page suivante](https://fr.capterra.ca/software/133885/purplepass-ticketing?page=2) > Une plateforme de billetterie complète sur le cloud pour la prévente en ligne, le marketing, les réseaux sociaux, les ventes le jour de l'événement et la gestion des admissions. > > Conclusion : 304 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Purplepass? Les organisateurs d'événements, de promoteurs, de sites événementiels et d'entreprises de production. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 304 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Purplepass - **Pays**: San Diego, É.-U. - **Entreprise fondée en**: 1998 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, français, russe - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accréditation des invités - Accès mobile - Alertes/Notifications - Automatisation du marketing - Barcode/Ticket Scanning - Billetterie des événements - Calendrier des événements - Codes QR - Confirmations/Reminders - Gestion de la communication - Gestion de site web - Gestion des bénévoles - Gestion des données client - Gestion des formulaires - Gestion des frais - Gestion des inscriptions - Gestion des listes d'invités - Gestion des participants - Gestion des promotions - Gestion des réservations - Gestion des événements - Inscription des visiteurs - Inscription en ligne - Intégration des médias sociaux - Paiements en ligne - Planification des événements - Portail libre-service - Promotion sociale - Rapports et analyses - Rapports et statistiques - Sièges réservés - Stratégie de marque personnalisable - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (18 au total) - Auth0 - Azure Active Directory External Identities - CardPointe - Constant Contact - Embeddable - HubSpot CRM - Mailchimp - Meta for Business - Okta - Robly - Single Sign-On - SurveyMonkey - TouchNet Payment Systems - Twilio - WordPress ... et 3 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Systèmes de billeterie](https://fr.capterra.ca/directory/30039/ticketing/software) ## Catégories connexes - [Systèmes de billeterie](https://fr.capterra.ca/directory/30039/ticketing/software) - [Logiciels d'organisation pour festival](https://fr.capterra.ca/directory/30908/festival-management/software) - [Logiciels de gestion des invitations](https://fr.capterra.ca/directory/30950/event-check-in/software) - [Logiciels de gestion d'événements et de réservation](https://fr.capterra.ca/directory/31009/event-booking/software) - [Logiciels de gestion élèves](https://fr.capterra.ca/directory/30799/admissions/software) ## Logiciels similaires 1. [Ticket Tailor](https://fr.capterra.ca/software/112510/ticket-tailor) — 4.9/5 (595 reviews) 2. [Showpass](https://fr.capterra.ca/software/153637/showpass) — 4.7/5 (406 reviews) 3. [Eventbrite](https://fr.capterra.ca/software/114949/eventbrite) — 4.6/5 (5783 reviews) 4. [TicketSource](https://fr.capterra.ca/software/143073/ticketsource) — 4.8/5 (546 reviews) 5. [Beyonk](https://fr.capterra.ca/software/1018625/beyonk) — 4.9/5 (167 reviews) ## Avis ### "User Friendly, Great Customer Service, Terrific Platform" — 5.0/5 > **Keri Jeanne** | *7 novembre 2025* | Divertissement | Taux de recommandation : 10.0/10 > > **Avantages**: It is incredibly user friendly and their customer support is some of the best. You cant beat the pricing for the functionality and ease of use you get with the platform. Ticketing is so easy and the Box Office platform has made out check in process so much more efficient. > > **Inconvénients**: The only thing I wish they had was the ability to have more than one user per account. We have multiple people that access our platform and I wish we had the ability to have unique user names for each person instead with access limits of one blanket user that has all access. > > They made the transition seamless and simple. Our rep \[sensitive content hidden\] is so responsive and I never wait more than 24 hours for a resolution to an issue or help with something. I am very happy we made the switch to PurplePass. ----- ### "Best Customer Service and Value for the Money" — 5.0/5 > **Janice** | *25 août 2025* | Musique | Taux de recommandation : 10.0/10 > > **Avantages**: The thing I like most about using Purplepass is the terrific customer service. They are swift to respond no matter when I contact them. The fact that someone is available the day of a concert (like a Sunday afternoon matinee) to help makes all the difference. > > **Inconvénients**: Sometimes the steps to "do everything myself" with setting up a season of events can be confusing - but I think this has to do more with user error than a flaw in the system. Linking reserved seating and seating charts can be tricky, too. However, any inconvenience is always offset by helpful and responsive Purplepass staff. > > Purplepass has been an amazing value for the money, and as a smaller community non-profit orchestra we are fortunate to have found them. Because of Purplepass, we are able to offer our patrons reserved seating \& season tickets with easy PDF delivery by email. We have the choice whether to pay the ticketing fees ourselves or pass those on to the patron. It's easy to edit our events and add discount codes and graphics. Payouts happen quickly once events are over. All in all, we are extremely happy with the platform and the customer service, and we intend to stay. ----- ### "Awesome to work with\!\!\!\!" — 5.0/5 > **Mikki** | *13 mai 2026* | Sports | Taux de recommandation : 10.0/10 > > **Avantages**: System and equipment is very user friendly. The staff has been absolutely amazing to work with. Love the simplicity of the program. > > **Inconvénients**: When Purplepass did an update a few years back there were some issues but they have fixed them and gone above and beyond to make sure I am taken care of. > > I have used Purplepass for quite a few years for my rodeo. It is a 3 day event once a year. The equipment is user friendly and building the events is very user friendly. But the staff is really what keeps me returning. They are so eager to help with whatever I need and their response is very quick. ----- ### "AWFUL EXPERIENCE THIS YEAR" — 1.0/5 > **Cristina** | *31 août 2024* | Divertissement | Taux de recommandation : 0.0/10 > > **Avantages**: I used Purplepass Ticketing for quite some time now, because of their "live ticket agents" which is basically just an answering service - but have recently had HORRIBLE EXPERIENCES in not being able to sell tickets because they can't even find my show and not being able to receive payment after the fact. > > **Inconvénients**: MY ticket buyers call my office stating that the Purplepass ticketing call center doesn't even know about my concerts at all. Their "call center" couldn't find it AT ALL. NO MATTER HOW THEY SEARCHED for it. -Purplepass redid their website and my event was not EVEN LISTED ON THEIR CALENDAR. They said it was a 'temporary' issue. Thank you very much. I needed to sell tickets. It is harder than ever and they seemed to care less about this issue and didn't provide any alternative solution. - I cannot, absolutely not (I have tried 25x at least) access my payment after my last concert. They use Deluxe Payment Exchange for echecks. I have been locked out of my account for more than 10 days and not even the representatives at Deluxe Payment Exchange can get into my account\! - Purplepass is not reachable by phone and has not provided an alternative way to get my payment. My event was AUGUST 17. It is now AUGUST 31 and I still have not received payment. I just received an email from Deluxe Payment that i now need to wait an additional 2 business days (It is SAT and Monday is a legal holiday) before I can even attempt to change my password again.) - Purplepass wanted me to do a Bank ACH form. I don't trust the company they are dealing with. If they can't even provide me with payment, provide a solution, log into my account even with me on the phone and are having major, ongoing issues with their website as stated by more than 2 of their live agents. - I used to use Brown Paper Tickets for years in the past and never had a problem with them. - Purple Pass does not even provide a way of downloading all ticket buyers information so we can upload their contact and snail mail addresses to market to them in the future. We have to cut and paste individually. It is so labor intensive. JUST AWFUL. > > Recently HORRIBLE EXPERIENCE. JUST AWFUL. ----- ### "Thank you Purplepass" — 5.0/5 > **John** | *3 mars 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: This is the third year that we have worked with Purplepass and the customer relationship bonds that has developed is invaluable. During our events and the planning of them, the event ticketing has been seamless. Our representative nice has valuable insight that has become/been helpful in event planning. He and his organization have been so attentive to the needs of our organization and have gone above and beyond to meet our goals. If you are an organization that is looking for a business that is strives to help you reach your event goals, you need look further than Purplepass for your needs. > > **Inconvénients**: There are no cons working with Purplepass from my personal experience. I had a great experience. Highly recommend. > > Excellent customer service and excellent experience. Excellent attention to detail. Always willing and able to assist with issues. ----- Page : 1/13\ Suivant: [Page suivante](https://fr.capterra.ca/software/133885/purplepass-ticketing?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/133885/purplepass-ticketing) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées