--- description: C2CRM : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: C2CRM - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [C2CRM](/software/134118/c2crm) # C2CRM Canonical: https://fr.capterra.ca/software/134118/c2crm > C2CRM est le meilleur CRM pour gérer vos prospects et clients. Automatisation des ventes, marketing et SVV client. Facile à utiliser et abordable. > > Conclusion : 4 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise C2CRM? Gestion des ventes, du marketing et du service client pour tous les secteurs, à partir de 10 utilisateurs. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **5.0/5** | 4 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 5.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Clear C2 - **Pays**: Coppell, É.-U. - **Fondé**: 1993 ## Contexte commercial - **À partir de**: 37,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Automatisation du marketing - Base de données de clients - Campagnes de drip marketing - Catalog Management - Communication multicanal - Contrôles/Permissions d'accès - Gestion de la base de connaissances - Gestion des activités commerciales - Gestion des campagnes - Gestion des commentaires - Gestion des connaissances - Gestion des contacts - Gestion des courriels - Gestion des flux de travail - Gestion des fournisseurs - Gestion des leads - Gestion des modèles - Gestion des opportunités - Gestion des pipelines - Gestion des stocks - Gestion des tickets de support - Gestion des tâches - Gestion des utilisateurs - Gestion du pipeline de ventes - Logiciels CRM (gestion de la relation client) - Marketing multicanal - Marketing par courriel - Mesure des performances - Modèles personnalisables - Notes et commentaires - Outils de collaboration - Pages de renvoi et formulaires web - Planification des rendez-vous - Portail libre-service - Prise en charge de plusieurs langues - Qualification de leads - ROI Tracking - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Recherche en texte intégral - Segmentation - Stockage de documents - Stratégie de marque personnalisable - Suivi des interactions - Suivi des visiteurs de sites web - Tableau de bord d'activités - Third-Party Integrations ... et 5 fonctionnalités supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de marketing automation](https://fr.capterra.ca/directory/6/marketing-automation/software) - [Logiciels pour gestion d'affaire](https://fr.capterra.ca/directory/30532/business-management/software) - [Logiciels de forces de vente](https://fr.capterra.ca/directory/12/sales-force-automation/software) - [Logiciels de bases de connaissances](https://fr.capterra.ca/directory/32454/knowledge-base/software) ## Logiciels similaires 1. [Maximizer CRM](https://fr.capterra.ca/software/154610/maximizer-crm) — 4.1/5 (366 reviews) 2. [Salesflare](https://fr.capterra.ca/software/149522/salesflare) — 4.7/5 (139 reviews) 3. [Shape](https://fr.capterra.ca/software/173673/setshape) — 4.7/5 (44 reviews) 4. [Accelo](https://fr.capterra.ca/software/135686/accelo) — 4.5/5 (174 reviews) 5. [Spotler CRM](https://fr.capterra.ca/software/88929/really-simple-systems-crm) — 4.4/5 (453 reviews) ## Avis ### "Simple to implement and tailor to meet our small, niche industry business needs. Excellent support." — 5.0/5 > **Jill** | *31 mai 2018* | Pétrole et énergies | Taux de recommandation : 10.0/10 > > **Avantages**: C2CRM is extremely robust, yet flexible enough to be customized to fit our unique business needs. Our users are not tech-savvy, and are still able to navigate the system to enter or retrieve the information they need to track leads, manage sales activities, track products and provide support for our customers. We use the communication features extensively to send targeted information to one or many contacts in the form of either auto-generated form letters or product announcements. As a small business with limited resources offering 24/7 support, this has improved our ability to keep in touch with our customers both on the sales side as well as with product support. In using functionality included with C2CRM along with some customization, we are notified when customers register to download our products, then through a series of workflow enabled form letters, manage customer set up and authorization to download specific product types. For us, the key to choosing and retaining a software product is in how well it is supported. We have never had an issue reaching and receiving assistance from the C2CRM support team. They are always professional, courteous and most of all, knowledgeable. C2CRM has become so tightly integrated with our business process that we cannot imagine how we ever have managed without it. > > **Inconvénients**: There is really very little that we don't like about C2CRM. The only thing that comes to mind is the inability to do a mass delete, which can be both good and bad. We may not be able to quickly delete a list of items that we no longer need, but we also cannot quickly delete items that should NOT be deleted\! ----- ### "We have a great working relationship with the Clear Team. C2 is core to our business structure." — 5.0/5 > **Douglas** | *27 juillet 2018* | Produits chimiques | Taux de recommandation : 10.0/10 > > **Avantages**: We have spent a considerable amount of time individually tuning the product to fit our business model, and have gotten superior results. Powerful, flexible, and adaptable to the way our company functions. > > **Inconvénients**: No material issues that come immediately to mind. If we come across an issue the C2 Team corrects it in a timely fashion. > > Allows us to manage large amounts of technical documents required by our Customers, as well as track the dissemination of the documents to the Customers and conversations associated with that process. ----- ### "C2CRM - A True Business Partner" — 5.0/5 > **Doug** | *22 avril 2014* > > C2CRM has been a reliable Business Partner of mine for over a decade. Their Team truly understands my business and has helped me to provide a reliable and customizable solution for my Sales Force and Internal Support Team. C2CRM provides my Remote Sales Team with real time Leads, Customer Issues and much more. This is our Killer app\! ----- ### "Team is the main reason why we are extremely pleased with our decision." — 5.0/5 > **William** | *30 juillet 2018* | Machines | Taux de recommandation : 10.0/10 > > **Avantages**: The logic is written in the software to manage our customer base. Team has been extremely helpful to point out the virtues and benefits. ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/134118/c2crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Données structurées