---
description: Service Fusion : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Service Fusion - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [Service Fusion](/software/135788/service-fusion)

# Service Fusion

Canonical: https://fr.capterra.ca/software/135788/service-fusion

Page : 1/14\
Suivant: [Page suivante](https://fr.capterra.ca/software/135788/service-fusion?page=2)

> Logiciel de gestion des interventions tout-en-un pour gérer votre entreprise de n'importe où, avec des forfaits à partir de 99 $/mois.
> 
> Conclusion : 308 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Service Fusion?

L'éditeur offre ses services à plus de 3 000 entreprises de maintenance sur site de petite et moyenne taille dans le secteur des services CVC, de la plomberie, de l'électricité, de la réparation d'appareils électroménagers, de la domotique, de l'audio, de la vidéo, de la serrurerie, de l'informatique et de nombreux autres services.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 308 Avis |
| Simplicité | 4.3/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.1/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: KickServ

## Contexte commercial

- **À partir de**: 245,00 $ US
- **Public cible**: 2–10, 11–50, 51–200, 201–500
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, États-Unis

##  Fonctionnalités

- Alertes/Notifications
- Application mobile
- Base de données de contacts
- Base de données des coûts
- Estimation des coûts
- Facturation
- GPS
- Gestion client
- Gestion de la disponibilité
- Gestion de projets
- Gestion des bons de commande
- Gestion des calendriers
- Gestion des clients
- Gestion des factures
- Gestion des inspections
- Gestion des offres
- Gestion des ordres de travail
- Gestion des réservations
- Gestion des stocks
- Gestion des stocks
- Gestion des techniciens
- Gestion des tâches
- Historique des services
- Logiciels CRM (gestion de la relation client)
- Maintenance préventive
- Messagerie SMS
- Monitoring
- Paiements électroniques
- Piste d'audit
- Planification
- Planification du personnel
- Planification en temps réel
- Pour sous-traitants en commerce/électr. industrielle
- Prise de clichés
- Rapports et analyses
- Rapports et statistiques
- Real-Time Data
- Real-Time Updates
- Relevé des matériaux
- Rendez-vous récurrents
- Réservation en ligne
- Signature électronique
- Stockage de documents
- Suivi des statuts
- Suivi des tâches
- Suivi du temps
- Suivi du temps en ligne
- Synchronisation du calendrier
- Tableau de bord d'activités
- Third-Party Integrations

... et 24 fonctionnalités supplémentaires

## Intégrations (15 au total)

- Clyr
- Coast
- Customer Lobby
- Dispatch
- Google Calendar
- Microsoft Outlook
- Nexa Virtual Receptionist
- PaySimple
- Podium
- Profit Rhino
- QuickBooks Desktop
- QuickBooks Online
- QuickBooks Online Advanced
- Sameday
- pulseM

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software)

## Catégories connexes

- [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software)
- [Logiciels d'affectation du personnel](https://fr.capterra.ca/directory/30059/service-dispatch/software)
- [Logiciels CVC](https://fr.capterra.ca/directory/30107/hvac/software)
- [Logiciels pour plombiers](https://fr.capterra.ca/directory/30673/plumbing/software)
- [Logiciels de gestion des ordres de mission](https://fr.capterra.ca/directory/30785/work-order/software)

##  Logiciels similaires

1. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1457 reviews)
2. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5266 reviews)
3. [BuildOps](https://fr.capterra.ca/software/194155/buildops) — 4.4/5 (177 reviews)
4. [ServiceTitan](https://fr.capterra.ca/software/150053/servicetitan) — 4.3/5 (334 reviews)
5. [FieldPulse](https://fr.capterra.ca/software/153475/fieldpulse) — 4.6/5 (455 reviews)

## Avis

### "Overall Feedback" — 5.0/5

> **Henry** | *15 avril 2026* | Services aux consommateurs | Taux de recommandation : 9.0/10
> 
> **Avantages**: The all around features.
It's a one stop for everything.
I have my phones scheduling invoices all in one place.
> 
> **Inconvénients**: Our recommendation don't really get implemented. I have suggested changes on the idea portal multiple times.
> 
> The software is super user friendly.
It is quiet expensive and it would be nice if smaller company could have a cheaper option.

-----

### "Good system for the early-growth contractor" — 3.0/5

> **Steven** | *23 octobre 2024* | Fabrication électrique/électronique | Taux de recommandation : 4.0/10
> 
> **Avantages**: Easy to set-up, maintain and use. Good basic system overall.
> 
> **Inconvénients**: Not full-featured. Customer support was not very responsive.
> 
> Not full-featured. Customer support was not very responsive.

-----

### "Okay product. But need to speed the loading time of pages" — 5.0/5

> **pavan** | *11 janvier 2026* | Construction | Taux de recommandation : 6.0/10
> 
> **Avantages**: Connects everything easily. i can order Po's and put them under different jobs. also i can track jobs from dispatch to completion in different phases.
> 
> **Inconvénients**: Extremely slow. When i add multiple site visits or the job batch becomes bigger, it takes ages for the page to load. sometimes its really frustrating
> 
> Over all its good. but if you can speed up the pages opening time, that would be great. Also, we noticed its been hanging up a lot these days. It says 'hmmm' and page breaks.

-----

### "Fantastic experience, amazing support, so glad to be back on this platform. Service Fusion \> Others" — 5.0/5

> **John** | *18 avril 2026* | Eau/gaz/électricité | Taux de recommandation : 10.0/10
> 
> **Avantages**: Ease of depolyment; specifically the training modules, impeccable customer support, flexible schedule layout, ease of employee management, customizable features, truly a one stop application. it is Quickbooks certified; we know our data security is top notch. With an expanding team we are experiencing good value for the money we are spending.
> 
> **Inconvénients**: App features could be expanded, management will benefit from more options allowing extended abilites for scheduling, invoicing, reporting, estimating, printing to pdf etc remotely. Realtively simple commands as the framework is solid.
> 
> Latest updates to the app and backend have resulted in a smoother operating experince, this app is definetly on the right track. The current experince does exactly what it is desgned to do, a couple of mino0r tweaks could make this suite level up\!

-----

### "Love the system as a whole, but the app and text functions are frustrating." — 4.0/5

> **Heather** | *6 janvier 2026* | Vente au détail | Taux de recommandation : 9.0/10
> 
> **Avantages**: The Customer Support team.  The agents are friendly and knowledgeable.  It never takes long to get through by phone, by email or by chat.  When we are trying to resolve major workflow challenges, they take all the time we need to help us find solutions.  Wonderful Customer Service at Service Fusion :)
> 
> **Inconvénients**: The field app and the texting functions.  Our senior team members are frequently on the road without access to a laptop.  There are far too many functions the app cannot access.  The texting functions show our personal phone numbers unless we are sending an On The Way text or at a laptop using the (very clunky) text functions there.  The texting needs major improvements.
> 
> I am a big fan of Service Fusion having worked with it at two different employers.  As I learn more from Customer Service I like it more and more.  Just wish we could use estimate templates, admin functions, internal and external text functions etc through the app.

-----

Page : 1/14\
Suivant: [Page suivante](https://fr.capterra.ca/software/135788/service-fusion?page=2)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/135788/service-fusion)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/135788/service-fusion> |
| de-AT | <https://www.capterra.at/software/135788/service-fusion> |
| de-CH | <https://www.capterra.ch/software/135788/service-fusion> |
| en | <https://www.capterra.com/p/135788/Service-Fusion/> |
| en-AE | <https://www.capterra.ae/software/135788/service-fusion> |
| en-AU | <https://www.capterra.com.au/software/135788/service-fusion> |
| en-CA | <https://www.capterra.ca/software/135788/service-fusion> |
| en-GB | <https://www.capterra.co.uk/software/135788/service-fusion> |
| en-IE | <https://www.capterra.ie/software/135788/service-fusion> |
| en-IL | <https://www.capterra.co.il/software/135788/service-fusion> |
| en-IN | <https://www.capterra.in/software/135788/service-fusion> |
| en-NZ | <https://www.capterra.co.nz/software/135788/service-fusion> |
| en-SG | <https://www.capterra.com.sg/software/135788/service-fusion> |
| en-ZA | <https://www.capterra.co.za/software/135788/service-fusion> |
| es | <https://www.capterra.es/software/135788/service-fusion> |
| es-AR | <https://www.capterra.com.ar/software/135788/service-fusion> |
| es-CL | <https://www.capterra.cl/software/135788/service-fusion> |
| es-CO | <https://www.capterra.co/software/135788/service-fusion> |
| es-CR | <https://www.capterra.co.cr/software/135788/service-fusion> |
| es-DO | <https://www.capterra.do/software/135788/service-fusion> |
| es-EC | <https://www.capterra.ec/software/135788/service-fusion> |
| es-MX | <https://www.capterra.mx/software/135788/service-fusion> |
| es-PA | <https://www.capterra.com.pa/software/135788/service-fusion> |
| es-PE | <https://www.capterra.pe/software/135788/service-fusion> |
| fr | <https://www.capterra.fr/software/135788/service-fusion> |
| fr-BE | <https://fr.capterra.be/software/135788/service-fusion> |
| fr-CA | <https://fr.capterra.ca/software/135788/service-fusion> |
| fr-LU | <https://www.capterra.lu/software/135788/service-fusion> |
| it | <https://www.capterra.it/software/135788/service-fusion> |
| nl | <https://www.capterra.nl/software/135788/service-fusion> |
| nl-BE | <https://www.capterra.be/software/135788/service-fusion> |
| pt | <https://www.capterra.com.br/software/135788/service-fusion> |
| pt-PT | <https://www.capterra.pt/software/135788/service-fusion> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@fr.capterra.ca","url":"https://fr.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://fr.capterra.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Service Fusion","description":"Logiciel de gestion des interventions tout-en-un qui fournit des fonctionnalités de niveau entreprise à un prix abordable pour les petites entreprises. Gérez votre entreprise de n'importe où en créant des devis et des tâches, en planifiant et en expédiant, en facturant et en traitant les paiements par carte de crédit. Suivez l'historique des équipements client et générez des rapports sur votre chiffre d'affaires et vos commissions. Envoyez des rappels par SMS et par e-mail à vos clients. Intégré à QuickBooks et sans frais par utilisateur, sans frais d'installation. À partir de 99 $/mois. Demandez votre démo gratuite dès aujourd'hui.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/830a9709-6609-4dc1-b1d6-a84feaa814e3.png","url":"https://fr.capterra.ca/software/135788/service-fusion","@type":"SoftwareApplication","@id":"https://fr.capterra.ca/software/135788/service-fusion#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://fr.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":308},"offers":{"price":"245","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://fr.capterra.ca/software/135788/service-fusion#faqs","mainEntity":[{"name":"Qui utilise Service Fusion?","@type":"Question","acceptedAnswer":{"text":"L'éditeur offre ses services à plus de 3 000 entreprises de maintenance sur site de petite et moyenne taille dans le secteur des services CVC, de la plomberie, de l'électricité, de la réparation d'appareils électroménagers, de la domotique, de l'audio, de la vidéo, de la serrurerie, de l'informatique et de nombreux autres services.","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://fr.capterra.ca/software/135788/service-fusion#breadcrumblist","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels de gestion des interventions","position":2,"item":"/directory/10009/field-service-management/software","@type":"ListItem"},{"name":"Service Fusion","position":3,"item":"/software/135788/service-fusion","@type":"ListItem"}]}]}
</script>