--- description: CSG Forte : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CSG Forte - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de traitement des paiements](/directory/30232/payment-processing/software) > [CSG Forte](/software/135920/forte-payment-systems) # CSG Forte Canonical: https://fr.capterra.ca/software/135920/forte-payment-systems Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/135920/forte-payment-systems?page=2) > Avec les solutions de traitement sécurisé des paiements de Forte, vous pouvez accepter tout type de paiement n'importe où, n'importe quand et sur n'importe quel appareil. > > Conclusion : 87 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise CSG Forte? Forte s'adresse aux organisations de toutes tailles, dans tous les secteurs d'activité, avec des offres tarifaires adaptées aux petites, moyennes et grandes entreprises qui cherchent à accepter des paiements et à traiter des volumes. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 87 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: CSG Systems International - **Entreprise fondée en**: 1984 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès mobile - Comptes clients - Conformité PCI - Facturation - Facturation récurrente et des abonnements - Gestion des retours - Gestion des reçus - Intégration comptable - Lecteur de carte mobile - NFC sans contact - Options de paiement multiples - Paiements en personne - Paiements mobiles - Paiements électroniques - Payment Gateway Integration - Point de vente (PDV) - Prévention des paiements frauduleux - Rapports et analyses - Rapports et statistiques - Signature électronique - Surveillance des transactions - Third-Party Integrations - Traitement des cartes de crédit - Traitement des cartes de crédit et de débit - Traitement des factures - Traitement des paiements - Traitement des paiements ACH ## Intégrations (5 au total) - Accela Building - AccountEdge - Edmunds GovTech Parks & Recreation - Rentec Direct - Zoho CRM ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de traitement des paiements](https://fr.capterra.ca/directory/30232/payment-processing/software) ## Catégories connexes - [Logiciels de traitement des paiements](https://fr.capterra.ca/directory/30232/payment-processing/software) - [Logiciels de caisse](https://fr.capterra.ca/directory/20052/point-of-sale/software) - [Applications de paiement pour mobiles](https://fr.capterra.ca/directory/31089/mobile-credit-card-processing/software) - [Logiciels de facturation récurrente](https://fr.capterra.ca/directory/30927/recurring-billing/software) ## Logiciels similaires 1. 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[Square Point of Sale](https://fr.capterra.ca/software/154907/square-point-of-sale) — 4.6/5 (3032 reviews) ## Avis ### "Forte is the Program that our Management software used to do Tenant Pays and it was nice" — 4.0/5 > **Jake** | *6 juillet 2019* | Immobilier | Taux de recommandation : 8.0/10 > > **Avantages**: The payments process quickly and are transferred to the bank fairly quickly. > > **Inconvénients**: Really can't think if anything troubling we ran into. > > Very positive experience. ----- ### "5 stars for customer service" — 5.0/5 > **Judy** | *15 avril 2026* | Construction | Taux de recommandation : 8.0/10 > > **Avantages**: CSG Forte customer service is one of the best I have experience over 35 years of running a small business. The representatives are knowledgeable, courteous and easy to reach by phone. Response time via email is prompt as well. One representative (\[sensitive content hidden\]) went so far as to set up a three-way call with the accounting software I use to clearly and succinctly explain a programming modification that would change what was displayed when a customer clicked the payment link in an emailed invoice so that the end user truly would have control over which payment options to present to customers. The programming change was recently implemented by the accounting program, all thanks to CSG Forte's customer service representative. > > **Inconvénients**: Multiple ACH payments made the same day combine into one bank deposit, and then there's a bit of detective work required to confirm which invoices combined to make that total. Individual payments are visible in Forte, of course, and those individual payments are seen in the accounting software, but the intermediate step - the bank deposit total - presents a lump sum. > > I am very satisfied with the set up guidance I received when converting our company data to new accounting software, linking our bank account and creating a CSG Forte merchant account. ----- ### "Poor Customer Service, Poor Communication, and Poorly Structured Business Practices" — 2.0/5 > **Richard** | *5 octobre 2021* | Comptabilité | Taux de recommandation : 0.0/10 > > **Avantages**: We decided to add Forte to our merchant services suite to process ACH payments at lower cost. Getting our account setup with Forte was very easy as was integrating it in with our business management software (Zoho). Processing payments through Zoho onto the Forte platform was also very straightforward. In all, it had the potential to be a major improvement to our business and to significantly reduce our cost for payment processing, unfortunately it did not work out that way. > > **Inconvénients**: Forte's product operated as a bait and switch. We processed a grand total of one transaction on the Forte platform. The day after that first transaction, we received a poorly written email from someone at Forte thanking us for our cooperation with their investigation and indicating that it had now been concluded. That was the first we had become aware of any investigation. Forte indicated in their email that they had opted to close our account and that a subsequent email with additional information would follow. Shortly thereafter, the second email arrived. That email indicated that Forte had opted to close our account for one or more of a number of reasons. The vast majority of the reasons obviously didn't apply (for example, one of them was excessive returns and another was excessive chargebacks -- we'd only processed a single transaction and never had a return or chargeback). Several emails to Forte's "fraud investigator" and customer service failed to produce a more meaningful understanding of why Forte had chosen to close our account after a single transaction. All the personnel would do was parrot the account closing email that we had received that was itself less than helpful. Either way, we accepted that the account was closed, moved on, and hired another vendor for ACH payments. Given Forte's lackluster customer service it seemed to be a blessing in disguise. That left, however, one final matter. > > As mentioned, we had processed a single transaction for just over $2,400 through Forte. Forte indicated that for that transaction we had one of two choices. First, we could do nothing and in due time Forte would release our funds to us as outlined in our agreement. So I read the clickwrap agreement on Forte's website. Due time, which was determined exclusively by Forte, was at least 90 days, but could be extended by Forte in its sole discretion up to two years. Forte's second option, and the one that they indicated repeatedly that they strongly preferred, was for us to contact our customer and have the customer stop the payment on their end causing it to be returned to Forte. We could then collect payment from our customer a different way that didn't involve Forte. Aside from the fact that that would have likely been difficult to do and might not have worked (since the payment was several days old at this point), it also would have damaged our relationship with our customer, which was unacceptable. We opted to wait and see what Forte did in 90 days and planned to sue them in small claims court if they decided to use their ridiculous two year provision to continue to hold our money. Ninety days came and went. Forte did nothing. We waited another 30 days. Forte did nothing. Finally, I emailed Forte again and reminded them of the issue. I received no response from Forte; however, the next week our $2,400 arrived in our account. What a mess\! ----- ### "Excellent Pricing-A Little Lacking on Features" — 5.0/5 > **Ken** | *19 juillet 2019* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: The system handles all the PCI requirements and offers very, very competitive one-time eCheck entries. VERY few companies I found will offer this so it is a GREAT benefit our church deeply appreciates. > > **Inconvénients**: Setup was a little involved, since we are not a typical storefront selling some kind of product. Our payments are all donations. As such, setting up to allow people to donate to various of our income stream was a little involved--regular donations, international fund, youth camp fund, assistance to the needy, etc. But we've been able to make it work for us. > > We started out with PayPal online payments but quickly wanted a more robust and professional way to accept payments at a lower cost. Forte was a great solution for us overall. ----- ### "It just WORKS\!" — 5.0/5 > **Katrine** | *30 août 2019* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Reliability. It just works. Up time is very close to 100%. > > **Inconvénients**: It's not pretty and takes a little bit to learn your way around, but it always works. Pretty isn't always better. I've seen many software companies release new prettier versions and lose the comfortable flexibility. > > We use Forte with NeonCRM. The two work together wonderfully. ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/135920/forte-payment-systems?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/135920/forte-payment-systems) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées