--- description: QualityQuest : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: QualityQuest - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de la qualité](/directory/30099/quality-management/software) > [QualityQuest](/software/136111/compliancequest) # QualityQuest Canonical: https://fr.capterra.ca/software/136111/compliancequest Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/136111/compliancequest?page=2) > Logiciel de gestion de la qualité d'entreprise (EQMS) 100 % cloud et basé sur Force.com. La suite de solutions CQ rationalise la qualité, la conformité et la gestion du contenu et de la collaboration. > > Conclusion : 112 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise QualityQuest? Secteurs de la fabrication, des sciences de la vie et de la restauration collective ; industries manufacturières générales et spécialisées comme l'automobile, le pétrole et le gaz, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 112 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ComplianceQuest - **Entreprise fondée en**: 2013 ## Contexte commercial - **À partir de**: 30,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, danois, espagnol, finnois, français, hongrois, hébreu, indonésien, irlandais, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, tchèque, thaï, turc, ukrainien - **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Australie, Autriche, Bahreïn, Belgique, Brésil, Canada, Chine, Corée du Sud, Costa Rica, Danemark, Finlande, Inde, Irlande, Israël, Italie, Japon, Jordanie et 17 de plus ## Fonctionnalités - Alertes/Notifications - Alerts/Escalation - Analyse des causes profondes - Codage et contrôle de documents - Contrôles/Permissions d'accès - Définition des priorités - Gestion de la conception - Gestion de la conformité - Gestion de la maintenance - Gestion de projets - Gestion de versions - Gestion des audits - Gestion des changements - Gestion des commentaires - Gestion des communications - Gestion des documents - Gestion des exigences - Gestion des flux de travail - Gestion des formulaires - Gestion des incidents - Gestion des inspections - Gestion des plaintes - Gestion des risques - Gestion des tâches - Gestion des équipements - Gestion du cycle de vie - Logiciels d'actions préventives et correctives - Monitoring - Nomenclatures - Outils de collaboration - Piste d'audit - Planification d'audit - Planification des changements - Portail libre-service - Rappels - Rapports d'incidents - Rapports et analyses - Real-Time Data - Recherche en texte intégral - Risk Analysis - Saisie de documents - Stockage de documents - Suivi des non-conformités - Suivi des problèmes - Suivi des statuts - Tableau de bord - Tableau de bord d'activités - Tenue des dossiers OSHA - Workflow d'approbation - Évaluation des risques ... et 9 fonctionnalités supplémentaires ## Intégrations (10 au total) - 1CRM - Accounting ASAP - NetSuite - Oracle CRM On Demand - Professional Services Cloud - Rootstock Manufacturing ERP - SAP Customer Experience - Salesforce Platform - Salesforce Sales Cloud - Salesforce Service Cloud ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion de la qualité](https://fr.capterra.ca/directory/30099/quality-management/software) ## Catégories connexes - [Logiciels de gestion de la qualité](https://fr.capterra.ca/directory/30099/quality-management/software) - [Logiciels de gestion des plaintes](https://fr.capterra.ca/directory/30674/complaint-management/software) - [Logiciels QHSE](https://fr.capterra.ca/directory/10015/ehs-management/software) - [Systèmes de gestion de la sécurité](https://fr.capterra.ca/directory/31299/safety-management/software) - [Logiciels GED (gestion électronique de documents)](https://fr.capterra.ca/directory/31197/document-control/software) ## Logiciels similaires 1. [MasterControl Quality Excellence](https://fr.capterra.ca/software/148577/mastercontrol) — 4.5/5 (540 reviews) 2. [Isolocity](https://fr.capterra.ca/software/148633/isolocity) — 4.6/5 (67 reviews) 3. [QT9 QMS](https://fr.capterra.ca/software/97557/qt9-quality-management) — 4.8/5 (125 reviews) 4. [Dot Compliance](https://fr.capterra.ca/software/192574/dot-compliance) — 4.4/5 (94 reviews) 5. [Mitti (by SafetyCulture)](https://fr.capterra.ca/software/141080/iauditor) — 4.6/5 (355 reviews) ## Avis ### "Reliable system for training management and change control" — 5.0/5 > **Basel** | *22 avril 2026* | Emballage/livraison de marchandises | Taux de recommandation : 8.0/10 > > **Avantages**: What I liked most about ComplianceQuest was how well it supported our training management and change control processes. The system is easy to navigate, and managing documents and training records is fairly straightforward. It has been reliable overall and works smoothly for our day-to-day needs. > > **Inconvénients**: At times, some parts of the system can feel a little less intuitive when handling more detailed tasks, but overall it has still been manageable. Most issues or questions we have had were addressed quickly by support. > > Overall, my experience with ComplianceQuest has been positive. We mainly use it for training management and change control, and it has worked well for us. The platform runs smoothly, is easy enough to use, and helps us stay organized with documents and training. Their support team has also been very helpful and responsive whenever questions come up. ----- ### "CQ : our QMS best friend" — 5.0/5 > **Andrea** | *13 septembre 2023* | Appareils médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: I have been using CQ for +2 years. Since the first time that I started using it, I loved how easily you can understand performing all your transactions. In addition, it allows you to migrate different physical documents or records into the platform without losing any traceability. A highlight for us was electronic signatures 21 CFR compliant.Through this software, we accomplish on of our goals of having a 100% electronic QMS, Can't wait for the latest revision to include as part of this effort, the digital SOPs as a way to release or revise new docs. > > **Inconvénients**: Probably the way the permissions sets works. The software in general is very user friendly. Nevertheless, this aspect can be improved regarding the details associated with the permissions sets to understand the impact on your transactions. > > In general, great support and platform to structure your QMS ----- ### "Great Overall Quality system" — 5.0/5 > **Laura** | *1 novembre 2023* | Appareils médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: The CQ quality system is a full suite of products used for tracking all quality objects. I use Training, Complaints, NCs, CAPAs and Equipment module. With CQ being built on Salesforce, from the beginning we had much better visibility to our data for users and managers alike, creating dozens of dashboards utilizing SF power, from every module, literally at the click of some buttons and drag and drop functionality. This is light years ahead of our last eQMS, and one of the major selling points for us to move to CQ. Our users are able to easily train in CQ and managers can see their employee's metrics for training easily. The equipment module is simple and clean to use and we have taken advantage of the calibration and equipment event schedules to track those tasks. Our NC users have a CAPA request type to easily recommend what needs to become a CAPA, and when escalated a workflow creates that CAPA record for us, bringing over data already entered on the NC. We also did the same with SF Cases, bringing over relevant data to Complaints at the click of a button. This has reduced creation of these types of records so users have more time to investigate the issue, then they have to spend documenting it. CAPA/SCAR records are easy to create, investigate and recommend plans and actions, and follow up with VOE at the appropriate time. > > **Inconvénients**: As with all systems, CQ has some things to improve, as far as giving the users direction on the next action to take, making the workflow easier to track and understand from a coordinators view. Version 13 that just came out, will address some of those issues our users and coordinators still find a little frustrating. > > The CQ team has been great to work with. Over all they are responsive and follow up with questions readily. I have seen that tech support and development teams were slow at first, but are coming up to speed now as the company scales. Overall a great quality system that we are happy we chose. ----- ### "Compliance Quest - Pros and Cons" — 3.0/5 > **Steve** | *19 décembre 2024* | Construction | Taux de recommandation : 7.0/10 > > **Avantages**: It is built on Salesforce which is highly customizable. > > **Inconvénients**: They have to include your customizations in their package for updates. > > We are working through implementation still. Their product is ideally built for a standard process which we do not fit. It is customizable, but there is some complexity there. ----- ### "Integrated and flexible QMS solution" — 5.0/5 > **Nicole** | *2 novembre 2023* | Appareils médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: Out of all the systems we looked into, only ComplianceQuest was able to meet all the requirements put in place. We worked with the CQ teams to configure and test the system to fit our business needs. Through this process, they offered a lot of guidance on system options to meet needs with reduced configuration. Overall, good controls in place, layout is modern, reporting and data analytics is great and easy for users to manage. Love the dashboard capabilities, configurability and integration capability. System provides users with easy to follow layout and next steps. > > **Inconvénients**: CQ has a really complex backend. We had to make a shift moving into this system from being Quality managed to IT managed. Understood that this allows us a lot of the flexibility we need and it is working out fine. Majority of the issues we run into are permissions-related – which has been somewhat challenging to sort out, but we are getting there. ----- Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/136111/compliancequest?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/136111/compliancequest) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées