--- description: Hana POS : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hana POS - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour fleuristes](/directory/30742/florist/software) > [Hana POS](/software/136139/hana-pos) # Hana POS Canonical: https://fr.capterra.ca/software/136139/hana-pos Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/136139/hana-pos?page=2) > Le site Internet pour fleuristes et le PDV pour fleuristes combinés à l'ensemble de la formule marketing garantissent le succès des fleuristes. > > Conclusion : 39 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Hana POS? Fleuristes revendeurs aux États-Unis et au Canada ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 39 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Hana Software - **Pays**: Germantown, É.-U. - **Fondé**: 2012 ## Contexte commercial - **À partir de**: 19,99 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Australie, Canada, Chine, Irlande, Nouvelle-Zélande, Royaume-Uni, Singapour, États-Unis ## Fonctionnalités - Comptes clients - Gestion des commandes - Suivi de la production - Suivi des livraisons ## Intégrations (4 au total) - FTD Mercury - Flower Shop Software - QuickBooks Online Advanced - WooCommerce ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour fleuristes](https://fr.capterra.ca/directory/30742/florist/software) ## Logiciels similaires 1. [Curate](https://fr.capterra.ca/software/174139/curate) — 4.7/5 (217 reviews) 2. [Floranext](https://fr.capterra.ca/software/122876/floranext) — 4.7/5 (74 reviews) 3. [Details Flowers](https://fr.capterra.ca/software/175475/details-flowers-software) — 4.9/5 (223 reviews) 4. [BloomNation](https://fr.capterra.ca/software/133811/bloomnation) — 4.3/5 (24 reviews) 5. [FloristWare](https://fr.capterra.ca/software/121554/floristware) — 4.7/5 (40 reviews) ## Avis ### "A must have for retail florists" — 5.0/5 > **Scott** | *17 septembre 2021* | Vente au détail | Taux de recommandation : 8.0/10 > > **Avantages**: It's simple, web based and has most of what we need to make us more successful. It does accounting, invoicing, sales reports that can look at many aspects of the business, Quickbooks integration, merchant services integration, walk in orders, phone orders, web orders, schedules delivery dates, delivery times, and will integrate with the enemy (order gatherers). Be smart and ditch wire services. Your profits will skyrocket and Hana is all you need to do it all. > > **Inconvénients**: I'd like to see a better delivery manager system. It's important for us to document each delivery precisely for customer complaints, for customers who try to accuse us of not doing our job properly, for customers to be able to see what was delivered if they ask and for us to be able to review in the future if someone wants something similar. The system lets drivers take one low quality photo upon delivery. I'd prefer to have that be able to store several high quality photos as well as detailed notes. Everything is digital these days so it should be easy. We have to use a 3rd party software to for better delivery managing. > > The experience has been great. Murali and his team are friendly and caring. They seem to understand the industry well and have developed a great tool. They are also very patient in getting users trained on the system. ----- ### "Hana Floral POS" — 4.0/5 > **Lisa** | *17 septembre 2021* | Design | Taux de recommandation : 8.0/10 > > **Avantages**: The features that are most impactful are the dashboard showing deliveries that are done and that need to be done, how many orders are completed and or need to be in a specific day. Also the ability to look up customers history and save and process their credit card information and preferences. The feature to send an order copy via email and a delivery confirmation automatically is also key. > > **Inconvénients**: The integration with quick books needs to be better, the mapping and the ability to reconcile payments once they move into quickbooks is not seemless > > Overall have been very happy with HANA floral POS, their custom service is very prompt to respond and they have been helpful with any issues we have had. ----- ### "Unfinished Software = Unfinished Business" — 3.0/5 > **AJ** | *8 novembre 2020* | Design | Taux de recommandation : 4.0/10 > > **Avantages**: If there’s one thing I can say good is the new order tab is pretty easy to navigate. From that aspect it CAN be user friendly, but overall, it is not. Technical support is readily available. > > **Inconvénients**: There are too many issues with this software. First off it didn’t all of our data completely. It’s like having to start over from scratch, we have customers that complain saying, “you already have the recipient’s information, I don’t remember so-and-so’s address” It’s hard having to tell them, “We apologize for the inconvenience as we are in transition of a new POS system.” Next, the printer settings for our invoices and card messages aren’t customizable. I hate having to get on the phone or message technical support almost EVERYDAY about something different. It’s a huge irony that though they have great availability for customer support, I shouldn’t have to rely on them everyday. It just tells me that there are more drawbacks than answers for this software, which unfortunately rings true with us. I don’t enjoy writing reviews like this. We told HANA what kind of computers we have. And though they are outdated, they said things would work. They told us after we submitted our information on the install date that things may not work. The credit card machine that pairs with HANA (Clearant) beeps every morning we walk in our shop. I have to unplug it and reset it every time. > > HANA POS customer service is on point without a doubt. You’ll get the access you need to troubleshoot any issues from their technical support. But the problem is there are so many minor issues that add up and waste our precious time. You want a POS that has more solutions and problems. ----- ### "Hana POS Floral Software" — 5.0/5 > **Rachel** | *17 septembre 2021* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: I like that the software truly is an all in one product for my business. It handles our daily orders, wedding and event contracts, email marketing, customer rewards program, feedback module, inventory management and so much more. > > **Inconvénients**: There are still A LOT of bugs to work out. We've had payment issues with them not posting correctly or communicating to the credit card processor. Any time there are updates we usually face huge problems. Also there has been several times that the system has went down. Since we use this to take all orders, it has been a huge problem for us. > > It's just so nice to have everything in one place. All customers, all orders. ----- ### "Lots of Features for Not a Lotta Money" — 5.0/5 > **Brian** | *23 septembre 2021* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: It's great that we can access Hana from any web browser. It allows me to add consoles at busy time, or enter orders on the go. The automatic emails and app are great for delivery and help keep our customers in the loop as to where their order is and when it's delivered. > > **Inconvénients**: Sometimes there are functions that seem not straight forward, but once you know how and why to use them they are easy. Sometimes it takes a while for it to load. > > The support is great and helpful. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/136139/hana-pos?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/136139/hana-pos) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées