--- description: Yesware : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Yesware - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de suivi des courriels](/directory/31325/email-tracking/software) > [Yesware](/software/136698/yesware) # Yesware Canonical: https://fr.capterra.ca/software/136698/yesware Page : 1/8\ Suivant: [Page suivante](https://fr.capterra.ca/software/136698/yesware?page=2) > Yesware permet aux commerciaux de vendre plus intelligemment en leur fournissant les données requises pour prendre de meilleures décisions et les outils adéquats pour mieux agir. > > Conclusion : 175 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Yesware? Yesware améliore l'ancienne approche, axée sur les processus pour la vente, et donne aux vendeurs les données indispensables pour réussir dans l'environnement commercial compétitif et dynamique d'aujourd'hui. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 175 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Vendasta Technologies - **Entreprise fondée en**: 2008 ## Contexte commercial - **À partir de**: 19,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Actions découlant d'un événement - Alertes/Notifications - Autoresponders - Base de données de contacts - CRM Integration - Communication multicanal - Gestion d'équipe - Gestion des activités commerciales - Gestion des calendriers - Gestion des campagnes - Gestion des contacts - Gestion des courriels - Gestion des flux de travail - Gestion des leads - Gestion des réunions - Gestion des tâches - Importation et exportation de données - Lead nurturing - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Mesure des performances - Modèles de courriels - Outils de collaboration - Outils de prospection - Rapports de ventes - Rapports et analyses - Real-Time Notifications - Recherche/Filtre - Saisie de leads - Suivi de l'engagement - Suivi des clics - Suivi des courriels - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (17 au total) - Dropbox DocSend - Gmail - Google Calendar - Google Workspace - Highrise - Insightly - LinkedIn Sales Navigator - Microsoft 365 - Microsoft Outlook - Microsoft Teams - NetSuite - Nutshell - Pipedrive - Relenta - Salesforce Sales Cloud ... et 2 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de suivi des courriels](https://fr.capterra.ca/directory/31325/email-tracking/software) ## Catégories connexes - [Logiciels de suivi des courriels](https://fr.capterra.ca/directory/31325/email-tracking/software) - [Logiciels de prévision des ventes](https://fr.capterra.ca/directory/30930/sales-forecasting/software) - [Logiciels de messagerie](https://fr.capterra.ca/directory/30553/email-management/software) - [Outils aide à la vente](https://fr.capterra.ca/directory/30798/sales-enablement/software) - [Logiciels de forces de vente](https://fr.capterra.ca/directory/12/sales-force-automation/software) ## Logiciels similaires 1. [Slack](https://fr.capterra.ca/software/135003/slack) — 4.7/5 (24103 reviews) 2. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18782 reviews) 3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6973 reviews) 4. [Consensus](https://fr.capterra.ca/software/141255/consensus) — 4.9/5 (323 reviews) 5. [Cognism](https://fr.capterra.ca/software/169083/cognism) — 4.7/5 (256 reviews) ## Avis ### "Suivi d'e-mails pratique pour les ventes" — 5.0/5 > **Mrunmayee** | *26 octobre 2024* | Comptabilité | Taux de recommandation : 9.0/10 > > **Avantages**: Voir quand les clients ouvraient mes e-mails m’a permis de faire mes relances au moment idéal. > > **Inconvénients**: Le chargement des e-mails est un peu plus lent quand il y a beaucoup de messages suivis. > > Yesware est un bon outil pour le suivi des e-mails et les relances, même si un chargement plus rapide serait un plus. ----- ### "Bang for the buck" — 3.0/5 > **Sruti** | *7 janvier 2020* | Services et technologies de l'information | Taux de recommandation : 7.0/10 > > **Avantages**: It is very easy to use and light on the system. I was able to access all my client emails and keep track of them on yesware. Most importantly I loved the way yesware functioned and it always asks before installing on your other emails so that it does not interfere with every other email. Also, I like the interface and it makes me understand and also gives alerts when the user has read my email and has checked out my links and read my material. > > **Inconvénients**: The support is not so great. I did not get to see 24 hour phone or chat support which disappointed me. They can bring more features compared to other tools in the market. > > I was looking at a tool for tracking emails as Google email tracking and streak did not work very well. My boss suggested yesware and we bought the first premium plan. Before that I used the trial version for 40 days. I liked the tool and I was able to send timely invoices and assess whether my customers were really interested in my product. ----- ### "Email Marketing and Custom Relationship Management" — 5.0/5 > **Damien** | *22 juillet 2023* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: There are many useful resources that Yesware can integrate with, including ones that you might already be using. Personally, I find the integration with my Google Workspace email and Salesforce to be particularly helpful. This integration makes it easy to keep everything connected and tracked as I reach out to new potential clients and work with existing ones. It is also cool that you can work through the LinkedIn integration to get work done from one place rather than having to jump from one tab to the other to accomplish your marketing goals. It has many useful tabs just above your Google Workspace tabs that show up at the top which include an activity tab to see what is going on within the email you are currently in. It has a Prospector tab which you can use to find leads and gather data about the leads. The contacts tab allows you to add new contacts within your Google Workspace platform. It even has a Template tab you can use to create new email templates so you can avoid recreating the same emails and responses over and over again. Just click on a template and it automatically populates into the email. You might have to make a few custom revisions, but other than that, it cuts down a lot of repetitive messaging and reply actions. Other cool tabs include Campaigns and My Reports tabs which help you through your creative marketing process to manage and review data and analytics about things you already have in the works. > > **Inconvénients**: Even though Yesware and Salesforce work fine together within the Google Workspace platform, a message keeps popping up saying that the features are incompatible. > > Despite the bug that keeps saying there is an issue with the compatibility with Google Workspace, Yesware is very user-friendly compared to other software. It eliminates the need to use different email marketing software to create emails, respond to emails, and the creation and use newsletters because it can all be done within your email account. It is GDRP-compliant so you can rest assured, you are working within compliance and email servers limitations. ----- ### "A great fit for Outlook users" — 4.0/5 > **Utilisateur vérifié** | *23 décembre 2019* | Relations publiques et communications | Taux de recommandation : 8.0/10 > > **Avantages**: I like the fact that unlike most email tracking programs, Yesware actually plays nice with MSFT Outlook. Most of the compeition is gmail only. > > **Inconvénients**: Bit of a resource hog. Also it sets off false positives with my anti-virus program and sometimes it crashes outlook. > > Though it has its bugs and lots of features made for salespeople, I namely pay for it to use its email tracking tech. For my business purposes, this the most needed feature and since using email tracking, it's hard to remember what biz email was like before. ----- ### "Acceptable quality" — 4.0/5 > **Kim** | *14 juillet 2022* | Cabinet d'avocats | Taux de recommandation : 6.0/10 > > **Avantages**: I do like the level of customer support that is provided, I like the features that are offered like real time reporting and real time notifications, campaign analytics, templates, marketing tools, CRM services, etc. I like the relatively easy to use layout and crisp design. I like the auto reply feature. > > **Inconvénients**: Compared to its competitors this product is expensive. It is not easy to integrate with other products although it claims to be. Some aspects were complex and difficult to use. I experienced an issue with auto reply and the entire software started to malfunction > > Overall this is a decent product. It has a nice design and it's mostly easy to use. We only needed this product to manage emails and create email marketing templates, while it served this purpose it seems like it is set up for more complex purposes and it was difficult to use for only email management/marketing. ----- Page : 1/8\ Suivant: [Page suivante](https://fr.capterra.ca/software/136698/yesware?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/136698/yesware) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées