--- description: Readymode : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Readymode - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de predictive dialer](/directory/30597/predictive-dialer/software) > [Readymode](/software/136728/Readymode) # Readymode Canonical: https://fr.capterra.ca/software/136728/Readymode Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/136728/Readymode?page=2) > XenCALL est un logiciel d'automatisation de call center avec numérotation prédictive, CRM (Customer Relationship Management), distribution de leads et un plan en direct de votre équipe de vente. > > Conclusion : 144 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Readymode? XenCALL est un fournisseur de logiciels de centre d'appels basés sur le cloud pour les call centers de toutes tailles afin de les aider à gérer leurs leads, à suivre leurs effectifs et à conclure plus de ventes. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 144 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Readymode - **Pays**: Vancouver, Canada - **Entreprise fondée en**: 2012 ## Contexte commercial - **À partir de**: 239,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Automate d'appel - CTI (couplage téléphonie informatique) - Distribution automatique des appels - Enregistrement des appels - Gestion des campagnes - Gestion des centres d'appel - Gestion des contacts - Gestion des courriels - Gestion des leads - Gestion des listes - Gestion des listes d'appels - Gestion des listes d'attente - Gestion des performances - IVR - Identification de l'appelant - Interface d'agent - Journalisation des appels - Logiciels CRM (gestion de la relation client) - Logiciels de chatbots - Messagerie vocale - Numéroteur automatique - Numéroteur prédictif (predictive dialer) - Rapports et analyses - Rapports et statistiques - Rapports sur les appels - Routage des appels - Scripts d'appel - Suivi des appels - Suivi des appels - Suivi des conversions - Suivi des interactions - Tableau de bord - Transfert d’appel ## Intégrations (18 au total) - ActiveCampaign - Agile CRM - ClickSend - ConvergeHub - Gmail - Google Calendar - Google Maps - HubSpot CRM - InvestorFuse - Lead Sherpa - LeadSquared - LeadsPedia - Pipedrive - Podio - REIPro ... et 3 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de predictive dialer](https://fr.capterra.ca/directory/30597/predictive-dialer/software) ## Catégories connexes - [Logiciels pour centre d'appel](https://fr.capterra.ca/directory/30007/call-center/software) - [Logiciels de télévente](https://fr.capterra.ca/directory/30680/inside-sales/software) - [Logiciels de predictive dialer](https://fr.capterra.ca/directory/30597/predictive-dialer/software) - [Logiciels de gestion des appels téléphoniques](https://fr.capterra.ca/directory/30901/call-tracking/software) - [Logiciels de contact client](https://fr.capterra.ca/directory/32035/contact-center/software) ## Logiciels similaires 1. [DialedIn CCaaS](https://fr.capterra.ca/software/29589/callcenternow) — 4.8/5 (330 reviews) 2. [Convoso](https://fr.capterra.ca/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews) 3. [Call Logic](https://fr.capterra.ca/software/164101/call-logic) — 4.6/5 (57 reviews) 4. [Kixie PowerCall](https://fr.capterra.ca/software/135636/kixie-powercall) — 4.6/5 (295 reviews) 5. [Five9](https://fr.capterra.ca/software/132405/five9) — 4.2/5 (484 reviews) ## Avis ### "An honest review from a veteran cold caller" — 5.0/5 > **Nader** | *13 mars 2026* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: - Reliability: The system is stable and dependable, which is why it’s widely adopted and used by most call centers that I worked for . - User Interface: The UI is intuitive and easy to navigate. I especially appreciate the customizable call logs menu, which makes it simple to find exactly what you’re looking for. - Efficiency: Readymode streamlines workflows and ensures that call operations are handled seamlessly. > > **Inconvénients**: Sometimes, when you're already viewing an old profile and there's an incoming call; the new file won't show up. This issue doesn't always happens but it I encountered it a few times, and I'm hoping that this will get fixed in the future updates. I haven’t encountered any major drawbacks in my experience. The platform has met my expectations consistently. > > I’ve been using Readymode for more than three years, and it has consistently proven to be a reliable and effective dialer solution. It delivers exactly what you need to keep your calls running smoothly and helps you achieve tasks successfully without interruptions. ----- ### "Overall good get the Job done" — 4.0/5 > **Danny** | *19 février 2026* | Think tanks | Taux de recommandation : 6.0/10 > > **Avantages**: very simple to use the system is very visually friendly easy to use clear sounds on calls no delays . > > **Inconvénients**: dids are too expensive i really wasn't sure to go with this dialer or use vici so i came back to ready mode i was able to book > > very good but i felt like its really expensive when you start to add more people to the team can really scale like how would like to because its very expensive there a lot buttons no guide and customer support is very bad ----- ### "A Practical Call Center Dialer with Good Features but Room for Improvement" — 3.0/5 > **Antonio** | *16 mars 2026* | Immobilier | Taux de recommandation : 9.0/10 > > **Avantages**: Efficient automated call dialer that supports high-volume outbound campaigns Useful call management and reporting tools for supervisors and teams Good integration of dialer and CRM-style lead management > > **Inconvénients**: Initial learning curve for new users unfamiliar with call center platforms Customer support response time can sometimes be slow Interface and workflow could be more modern and streamlined > > The platform is clearly designed with outbound calling teams in mind, and when everything is configured properly, it can significantly improve dialing efficiency and agent productivity. From a value for money perspective, Readymode offers a decent set of features for call centers that rely heavily on outbound dialing. The platform combines CRM-style lead management with dialing tools, which can help teams manage contacts and campaigns in one place. For companies running large call operations. This integration can save time and reduce the need for multiple systems. The dialer features are fairly robust, including automation options that allow teams to scale their outreach efforts efficiently. ----- ### "Would you recommend Readymode?" — 5.0/5 > **Fransheska** | *13 mars 2026* | Équipements publics | Taux de recommandation : 10.0/10 > > **Avantages**: It's really intuitive to use; I use it every day at work, and it's truly excellent. Unlike other providers like Convoso and iTel, which experience frequent outages and poor connectivity, I also consider it affordable. I wouldn't say it's cheap, but it's definitely worth the price. > > **Inconvénients**: It's not very clear how to transfer a call between agents; it's a bit difficult. There's a long way, which is the one my colleagues and I use, but I'm sure there must be an easier way. > > My overall experience is excellent; the connectivity is good, it allows you to configure it completely to your liking, it's very intuitive, and overall it's an excellent tool. ----- ### "AMAZING CRM Dialer" — 5.0/5 > **Pablo** | *31 mars 2026* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Overall amazing system. It allows reporting and lead management to get the best out of the data. Overall Great. > > **Inconvénients**: There is really nothing I dont like. Support is always great and fast to access. We have not had bad experiences with Readymode. > > It has been amazing and we have referred many people and we also have two gateways to maximize usage. ----- Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/136728/Readymode?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/136728/Readymode) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées