--- description: Readymode : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Readymode - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de predictive dialer](/directory/30597/predictive-dialer/software) > [Readymode](/software/136728/Readymode) # Readymode Canonical: https://fr.capterra.ca/software/136728/Readymode Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/136728/Readymode?page=2) > XenCALL est un logiciel d'automatisation de call center avec numérotation prédictive, CRM (Customer Relationship Management), distribution de leads et un plan en direct de votre équipe de vente. > > Conclusion : 143 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Readymode? XenCALL est un fournisseur de logiciels de centre d'appels basés sur le cloud pour les call centers de toutes tailles afin de les aider à gérer leurs leads, à suivre leurs effectifs et à conclure plus de ventes. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 143 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Readymode - **Pays**: Vancouver, Canada - **Entreprise fondée en**: 2012 ## Contexte commercial - **À partir de**: 199,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Automate d'appel - CTI (couplage téléphonie informatique) - Distribution automatique des appels - Enregistrement des appels - Gestion des campagnes - Gestion des centres d'appel - Gestion des contacts - Gestion des courriels - Gestion des leads - Gestion des listes - Gestion des listes d'appels - Gestion des listes d'attente - Gestion des performances - IVR - Identification de l'appelant - Interface d'agent - Journalisation des appels - Logiciels CRM (gestion de la relation client) - Logiciels de chatbots - Messagerie vocale - Numéroteur automatique - Numéroteur prédictif (predictive dialer) - Rapports et analyses - Rapports et statistiques - Rapports sur les appels - Routage des appels - Scripts d'appel - Suivi des appels - Suivi des appels - Suivi des conversions - Suivi des interactions - Tableau de bord - Transfert d’appel ## Intégrations (18 au total) - ActiveCampaign - Agile CRM - ClickSend - ConvergeHub - Gmail - Google Calendar - Google Maps - HubSpot CRM - InvestorFuse - Lead Sherpa - LeadSquared - LeadsPedia - Pipedrive - Podio - REIPro ... et 3 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de predictive dialer](https://fr.capterra.ca/directory/30597/predictive-dialer/software) ## Catégories connexes - [Logiciels pour centre d'appel](https://fr.capterra.ca/directory/30007/call-center/software) - [Logiciels de télévente](https://fr.capterra.ca/directory/30680/inside-sales/software) - [Logiciels de predictive dialer](https://fr.capterra.ca/directory/30597/predictive-dialer/software) - [Logiciels de gestion des appels téléphoniques](https://fr.capterra.ca/directory/30901/call-tracking/software) - [Logiciels de contact client](https://fr.capterra.ca/directory/32035/contact-center/software) ## Logiciels similaires 1. [DialedIn CCaaS](https://fr.capterra.ca/software/29589/callcenternow) — 4.8/5 (325 reviews) 2. [JustCall](https://fr.capterra.ca/software/157853/justcall) — 4.1/5 (224 reviews) 3. [Convoso](https://fr.capterra.ca/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews) 4. [Kixie PowerCall](https://fr.capterra.ca/software/135636/kixie-powercall) — 4.6/5 (295 reviews) 5. [Call Logic](https://fr.capterra.ca/software/164101/call-logic) — 4.7/5 (56 reviews) ## Avis ### "An honest review from a veteran cold caller" — 5.0/5 > **Nader** | *13 mars 2026* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: - Reliability: The system is stable and dependable, which is why it’s widely adopted and used by most call centers that I worked for . - User Interface: The UI is intuitive and easy to navigate. I especially appreciate the customizable call logs menu, which makes it simple to find exactly what you’re looking for. - Efficiency: Readymode streamlines workflows and ensures that call operations are handled seamlessly. > > **Inconvénients**: Sometimes, when you're already viewing an old profile and there's an incoming call; the new file won't show up. This issue doesn't always happens but it I encountered it a few times, and I'm hoping that this will get fixed in the future updates. I haven’t encountered any major drawbacks in my experience. The platform has met my expectations consistently. > > I’ve been using Readymode for more than three years, and it has consistently proven to be a reliable and effective dialer solution. It delivers exactly what you need to keep your calls running smoothly and helps you achieve tasks successfully without interruptions. ----- ### "Strong Dialer + Great Support (Worth the Learning Curve)" — 5.0/5 > **ELAD** | *10 décembre 2025* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: The biggest win for me has been their customer support. Every time I had an issue or didn’t understand something, someone actually got on with me and walked me through it. Once you get the hang of the system, the dialer itself is super strong- consistent connect rates, smooth calling, and way more control than other dialers I’ve used. It’s a solid tool once you learn your way around it. > > **Inconvénients**: There is a learning curve. The system isn’t plug-and-play on day one, and it can feel a bit overwhelming at first. It just takes some time to understand all the features and where everything is located. But once you get it, it runs well. > > Overall, it’s been a good experience for me. Readymode does what it says it does- it dials fast, keeps calls organized, and helps my team stay productive. The platform is powerful, and the customer service has been on point every time I needed help. After getting used to the layout, it’s been an effective part of my workflow. ----- ### "A Practical Call Center Dialer with Good Features but Room for Improvement" — 3.0/5 > **Antonio** | *16 mars 2026* | Immobilier | Taux de recommandation : 9.0/10 > > **Avantages**: Efficient automated call dialer that supports high-volume outbound campaigns Useful call management and reporting tools for supervisors and teams Good integration of dialer and CRM-style lead management > > **Inconvénients**: Initial learning curve for new users unfamiliar with call center platforms Customer support response time can sometimes be slow Interface and workflow could be more modern and streamlined > > The platform is clearly designed with outbound calling teams in mind, and when everything is configured properly, it can significantly improve dialing efficiency and agent productivity. From a value for money perspective, Readymode offers a decent set of features for call centers that rely heavily on outbound dialing. The platform combines CRM-style lead management with dialing tools, which can help teams manage contacts and campaigns in one place. For companies running large call operations. This integration can save time and reduce the need for multiple systems. The dialer features are fairly robust, including automation options that allow teams to scale their outreach efforts efficiently. ----- ### "best dialer interface with the hardest subscription method ever" — 5.0/5 > **omar** | *13 mars 2026* | Construction | Taux de recommandation : 9.0/10 > > **Avantages**: friendly user interface less lagging compared to other dialer softwares offers a great amount of stats and percentage not alot of wrap up time > > **Inconvénients**: -dialer part and settings need to be more advanced and more bigger -you need to allow transfer call between agents easily -subscription and unsubscribe needs to be more transparent and easier not just through emails also before crediting anything from credit card there must be warning that appears immediately on the dialer this is so far my opinion as an agent or an admin who bought ready mode before > > it is one of the best dialers i have ever used when it comes to the interface, the simplicity and the speed of dialer cost wise I know it gives value/money tbh ----- ### "Best Dialer on the market and best support" — 5.0/5 > **Danny** | *27 octobre 2025* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: Readymode is easily the best dialer on the market place. \[sensitive content hidden\] at customer support is the most helpful. He was willing to stay on the phone with me and help dissect my issues with my call center. > > **Inconvénients**: The UI. It looks like a windows 8 computer and its confusing. I have a lot of referals that have canceled and gone to batch dialer because of the ease of use. Even when i tell them Batch Dialer is less superior the UI is still the biggest con. > > Certain reps are better than others in terms of experience. \[sensitive content hidden\] has never failed to deliver. I've had times where I had to make 3 calls and wait on the line an average of 45 minutes to an hour just to get a question moderately answered. Every time i talk to \[sensitive content hidden\] he over delivers. As far as the dialer its always a learning curve, but its worth it when you get it down. ----- Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/136728/Readymode?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/136728/Readymode) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées