---
description: RAYNET CRM : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RAYNET CRM - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des cas d'assistance](/directory/32623/it-ticketing-systems-software/software) > [RAYNET CRM](/software/136797/raynet-crm)

# RAYNET CRM

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> Simplifiez votre emploi du temps au quotidien, gardez une trace des événements et stimulez la croissance de votre entreprise grâce à cette solution cloud CRM facile à utiliser.
> 
> Conclusion : 27 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise RAYNET CRM?

Petites et moyennes entreprises.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.9/5** | 27 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: RAYNETCRM
- **Fondé**: 2013

## Contexte commercial

- **À partir de**: 19,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, espagnol, polonais, slovaque, tchèque
- **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Espagne, Inde, Japon, Mexique, Pologne, Royaume-Uni, États-Unis

##  Fonctionnalités

- Alertes/Notifications
- Automatisation du marketing
- Base de données de contacts
- Champs personnalisables
- Contacts partagés
- Devis
- Distribution de leads
- Fonctions pour secteur de l'assurance
- Gestion des calendriers
- Gestion des contacts
- Gestion des flux de travail
- Gestion des leads
- Gestion des listes d'appels
- Gestion des opportunités
- Gestion des performances
- Gestion des pipelines
- Gestion des tâches
- Gestion du pipeline de ventes
- Importation et exportation de données
- Lead nurturing
- Logiciels CRM (gestion de la relation client)
- Modèles personnalisables
- Prévision
- Prévision des ventes
- Qualification de leads
- Rappels
- Rapports de ventes
- Rapports et analyses
- Rapports et statistiques
- Rapports personnalisables
- Recherche/Filtre
- Saisie de leads
- Segmentation
- Segmentation de leads
- Stockage de documents
- Suivi des interactions
- Système de calendrier et de rappel
- Tableau de bord
- Third-Party Integrations

## Intégrations (14 au total)

- Customerscore.io
- Daktela
- Dropbox Business
- Ecomail
- Freelo
- Google Calendar
- Google Calendar Extension
- Google Contacts
- Leady
- Mailchimp
- Make
- Sevio
- SupportBox
- Zapier

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de gestion des cas d'assistance](https://fr.capterra.ca/directory/32623/it-ticketing-systems-software/software)

## Catégories connexes

- [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software)
- [Logiciels de gestion de contacts](https://fr.capterra.ca/directory/30016/contact-management/software)
- [Logiciels de lead management](https://fr.capterra.ca/directory/30017/lead-management/software)
- [Logiciels de télévente](https://fr.capterra.ca/directory/30680/inside-sales/software)
- [Logiciels de lead scoring](https://fr.capterra.ca/directory/32276/predictive-lead-scoring/software)

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3. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews)
4. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
5. [EngageBay CRM](https://fr.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)

## Avis

### "CRM for Marketing Agency" — 5.0/5

> **Jan** | *12 octobre 2021* | Marketing et publicité | Taux de recommandation : 10.0/10
> 
> **Avantages**: - Simple to use&#10;- Beautiful and clear design&#10;- Great customer support that always advises and solves if we don't know something&#10;- Keeping track of leads and contacts is simple and offers many options of what we can keep track of&#10;- The contact history is clear and you can always see who has dealt with the client and what they have done&#10;- Business evaluation - beautiful and useful charts&#10;- A great calendar that can be linked to Google Cal and shared between people in the team. Also follows up on contacts, leads and business cases
> 
> **Inconvénients**: - Fewer integration options, but the most important things are not missing&#10;- Some parts of the CRM are of an older design, but it's continuously updated
> 
> Overall, we are satisfied with Raynet CRM and have been using it for several years. We keep a record of all our contacts, we also record all leads and especially business cases. We can also record offers and other documents here. It's a great tool for keeping track of business and contacts in the company.

-----

### "Easy to use CRM" — 5.0/5

> **Marek** | *26 avril 2022* | Recherche | Taux de recommandation : 9.0/10
> 
> **Avantages**: This CRM helped to improve our sales and make the life of our sales guys much easier.
> 
> **Inconvénients**: The internal notifications and internal communication within the team is not developed enough.

-----

### "An Average CRM" — 3.0/5

> **Utilisateur vérifié** | *6 juin 2019* | Automobile | Taux de recommandation : 7.0/10
> 
> **Avantages**: I enjoyed the onboarding portion of this CRM, it's apparent that Raynet spent a lot of time on this aspect, which really helps user engagement and the early experience.
> 
> **Inconvénients**: It looks and feels outdated - you really feel like you are using a system created 10 years ago, tough to spend money on something that isn't today's UI.

-----

### "Raynet CRM is total lifesaver for SMB & also for large to mid sized companies" — 5.0/5

> **Petr** | *8 mars 2022* | Art/artisanat | Taux de recommandation : 10.0/10
> 
> **Avantages**: Kanban board where we can track our sales \&amp; newbiz with value and labels. Raynet helped us to kill everyday chaos.
> 
> **Inconvénients**: I did not find any issues at all. We really like this app.
> 
> Its easy use \&amp; that it is suitable for large-mid sized business but also for very small companies like us. Their marketing and onboarding is engaging. I like them much more then big solutions such as Salesforce and others.

-----

### "A helpful and useful app." — 4.0/5

> **Evzen** | *23 mai 2022* | Automobile | Taux de recommandation : 9.0/10
> 
> **Avantages**: It's easy to use and available everywhere. I can easily manage my tasks and share them with other colleagues within a team.
> 
> **Inconvénients**: It's not fully adapted to my specific tasks, but I can get along with it.
> 
> It helps me keep track of my business partners and the tasks I'm doing with them. I never forget to finish a job I've been handing out.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/136797/raynet-crm)

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